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Royal Mansour Casablanca

5.0 of 5 27, Avenue de l'Armee Royale, Casablanca 20000, Morocco (Formerly Le Royal Mansour Meridien)
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Royal Mansour Casablanca
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Royal Mansour Casablanca
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights but was really good hotel. In city center, near sea, train station, old souks and etc. staff was good and well-built Prices were in comparing other useless hotels. Little old but runs well I suppose. It is like European style Liked it. You can stay

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California
Top Contributor
55 reviews 55 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I felt I needed to visit since I was so nearby, and Casablanca didn't totally disappoint; there were definitely one or two things that made the visit worthwhile and at least I can say I've been here (as if that really matters in the scheme of things)...Royal Mansour was not one of those things. Although the rooms are comfy and... More 

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Said-Mahrous, GUEST SERVICE at Royal Mansour Casablanca, responded to this review

Dear Sir, It is always a big disappointment for us if we fail in giving our guest the best experience they deserve when they visit us. As I read through your complaint, we understood how frustrating those situations could be for you. These are simply not the Le Royal Mansour experience we aim our guests to live. Thanking you for... More 

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

Clean, modern hotel with friendly staff. Great location. We stayed in a double room on the third floor. Breakfast was good, great Moroccan tea. The only disappointing thing about this hotel is the that the receptionists try and charge you for drinks from the room mini bar that you haven't consumed. Also, I discovered later that I was charged city... More 

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Said-Mahrous, Guest Services Manager at Royal Mansour Casablanca, responded to this review

Dear Valued Guest, Thank you for taking the time to write a lovely review following your stay at Royal Mansour Casablanca. We are glad to read that you and your child appreciated the cleanliness, staff professionalisme, the breakfast buffet, and the great Moroccan tea you had. We also want to apologize for the billing error that occured certainly by mistake,... More 

Cairo, Egypt
1 review
5 of 5 stars Reviewed November 15, 2014

My stay in Royal mansour was part of hosting a high-level regional conference, as the conference organizer, the staff collaboration and friendliness facilitated smooth conference conduction. the hotel itself is authentic, projecting a mixture of european and traditional morroccan ambiance, rooms are well decorated reflecting glamour. this hotel is definitely a destination for holding medium to large scale activities/conferences, were... More 

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Said-Mahrous, Guest Services Manager at Royal Mansour Casablanca, responded to this review

Dear Talal Maarouf, Thank you for taking the time to write a review here on TripAdvisor and for choosing and recommending Royal Mansour Casablanca. We are happy that we were able to make your stay as memorable and excellent, and the organization of your conference as successful. We also thank you for mentioning the staff as they definitely are what... More 

Southern California
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 13, 2014

On first glance, Le Royal Mansour seems like a top notch European hotel. Our room was OK but the a/c didn't work and the electrical socket that our hair dryer needed pulled out of the wall each time we used it. Breakfast however, couldn't be beaten. The service was attentive generally but one chef stood out. Each morning he gleefully... More 

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Cairo
Top Contributor
113 reviews 113 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 11, 2014

i stayed at this hotel for business meeting, the hotel is old from outside and inside, but on the Moroccan style. The rooms are of good space with clean furniture. The hotel facilities are very limited and old, even the restaurant for breakfast. The new management should consider providing new clean outfit for the staff.

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Riverview, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 30, 2014

This hotel was a five star hotel in 195x I am sure . Unfortunately in 2014 it has hit bottom. Hence the reason that Starwood resorts hAs dropped it. When I booked this hotel 2 weeks ago, thru my company travel agent, it was the only hotel we were allowed to use because of our client. I have had to... More 

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Said-Mahrous, Guest Services Manager at Royal Mansour Casablanca, responded to this review

Dear Sir, Thank you for thinking about posting a comment here on TripAdvisor, following your recent stay with us. We can see that your experience was far less than acceptable, and not at all what we aim to consistantly offer to our very important guests such as yourself. With this response, we can only apologize sincerely for all the issues... More 

Montreal
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

At one time it might have been a top hotel in Casablanca but now it is at best a 3 star hotel charging 5 star prices. Service and staff are great but the wear and tear of chipped bathtubs,scratched paint and worn floors not to mention bad odours in the hallways does not impress. Bad room service and mediocre food... More 

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Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 4, 2014

We spent one night in this lovely colonial hotel on our way home from a week in Marrakech. The staff are warm and welcoming and the service was excellent. The room is spacious and well maintained but the bathrooms are a bit dated and could do with a revamp, but were spotless. The only negative comment would be in regard... More 

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Said-Mahrous, Guest Services Manager at Royal Mansour Casablanca, responded to this review

Dear Anniek2015, Thank you for taking the time to post this "Wonderful Elegant Hotel” titled review about our hotel, and for being a member of our Starwood Preferred Guest program. I appreciate your kind praise towards our hotel staff, Service and rooms. While I am pleased with your kind comments, I regret to learn that your experience at our Club... More 

Washington DC, District of Columbia
Top Contributor
82 reviews 82 reviews
54 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed at this Starwood property for one night.The hotel was old but the rooms were stylishly decorated, equipped with a unique colonial, European charm with an exotic touch. The bathrooms were adorned with Moroccan ceramic tiles and looked fabulous. Throughout the hotel the decoration was old but nevertheless very gorgeous. The breakfast served at Le Royal Grill restaurant is beyond... More 

Was this review helpful? Yes 1
Said-Mahrous, Guest Services Manager at Royal Mansour Casablanca, responded to this review

Dear Valued Guest, Thank you for choosing to stay with Starwoodhotels, and for taking the time to post such a nice review about Le Royal Mansour Meridien. We appreciate your kind praise towards our hotel's authentic style and decoration, as well as the location, the SPA, and the Breakfast selections offered. While we feel pleased with your kind comments, we... More 

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Additional Information about Royal Mansour Casablanca

Address: 27, Avenue de l'Armee Royale, Casablanca 20000, Morocco (Formerly Le Royal Mansour Meridien)
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Royal Mansour Casablanca 5*
Number of rooms: 182
Reservation Options:
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Also Known As:
Le Royal Mansour Meridien Hotel Casablanca
Meridien Le Royal Mansour
Meridien Hotel Casablanca
Hotel Style:
#4 Business Hotel in Casablanca
#7 Spa Hotel in Casablanca
#8 Luxury Hotel in Casablanca

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