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Sheraton Casablanca Hotel & Towers

5.0 of 5 100 Avenue des F.A.R., Casablanca 20000, Morocco
Best prices for: 1 room 1 guest
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Sheraton Casablanca Hotel & Towers
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456 reviews from our community

Traveler rating
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    73
    46
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Myanmar
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I was force to wake up from my sleep early in the morning, when one of their staff knock on my door. To pass me a toothbrush and shaver kit which i never requests for. And with the sign 'DO NOT DISTURB' hanging on the door they still freely knock and disturb me? He then wants to check whether there's... More 

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Cairo, EG
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been to this hotel more than I can remember. Everytime I decice not to go again, but I still go.The hotel is old and needs alot of rennovations. Plumbing can bring you unpleasant surprises. Restrooms are old and they are the worst experience in the stay. Room is big. No electricity outlets near the beds, This really bothers... More 

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Opava, Czech Republic
Top Contributor
74 reviews 74 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location of this hotel is good, but i had problem during check out i came around 9pm and there was only one receptionist i spent more than 30 minutes by check in, room was fine with nice view but bathroom was not clean enough for 5 star hotel.

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Fort Worth
Top Contributor
89 reviews 89 reviews
83 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: City centre. Getting to hotel from airport: Taxi took 25 mins and cost 350 MD. Check-In: Short wait. Asked for room on high floor and was allocated room on 11th floor. Elevators: Usually fast. One stopped working while I was on it but luckily the doors opened and I didn’t get stuck for than a minute. Room: 1103. Smelled... More 

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Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were disappointed with our stay at the Sheraton Casablanca. This was our first stay in Morocco and have to admit that, in general, all Morocco hotels fall short of what we are use to. Our main complaint was with the staff at the restaurant at dinner time. The etiquette of the middle aged male wait staff was appalling here.... More 

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is perfectly adequate for a short stay in Casa. Located in the city centre. Takes about 35-40 minutes by car to the airport in light-moderate traffic (by Casa standards). Hotel is planning renovations, so I won't say anything about the rooms, other than it's high time for the renovations!

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Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a 2 nights stay, didnt feel the SPG usual standard and ambiance. Quite tired furniture and outdated decor, slow internet and food at breakfast was terrible. Nothing spectacular to compliment except the location. Sheraton mgt, you need to review this facility ASAP to save the reputation

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Strasbourg, France
Top Contributor
85 reviews 85 reviews
61 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 12, 2015

Reading through Tripadvisors reviews never really encouraged me to visit this hotel, yet after spending 3 months in Casablanca I decied to give it a try. And was actually quite satisfied with the stay. Elite (Gold&Platinum) SPG members are upgraded to the Tower floors, which are quite new, well furnished, and comfortable. The bed is firm and the air conditionning... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed January 4, 2015

I have heard that it is old, but really it is too much old. Rooms are old, telephones, furniture is like 20 years ago. I booked that hotel because it is 5 stars and they have Turkish hammam, but hummum is so old and bad that I visited it only once and no pleasure. TV is the only new thing... More 

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Frederic M, Director of Sales at Sheraton Casablanca Hotel & Towers, responded to this review

Dear "Alexandra D", Thank you for your stay with us. We genuinely value our Guests’ comments and regret when their expectations are not met, and kindly accept our sincerest apologies if the room allocated was not convenient, this is certainly not reflective of the usual standards of ur hotel.. The Sheraton Casablanca is presently undergoing further changes, as the renovation... More 

Torrance, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2014

I stayed at the Sheraton Casablanca the first week of December 2014 and I was disappointed and shaken. The room I was assigned had two small closets, of which one was nailed and screw colesd with a sign on it saying Technical Equipment. The other small closet (approximately 2 feet wide), had a guest safe that took up all of... More 

Was this review helpful? Yes 1
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Additional Information about Sheraton Casablanca Hotel & Towers

Address: 100 Avenue des F.A.R., Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Casablanca Hotel & Towers 5*
Number of rooms: 286
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Also Known As:
Sheraton Casablanca Hotel And Towers
Casablanca Sheraton
Hotel Style:
#14 Spa Hotel in Casablanca
#20 Luxury Hotel in Casablanca

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