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Sheraton Casablanca Hotel & Towers

100 Avenue des F.A.R., Casablanca 20000, Morocco
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Sheraton Casablanca Hotel & Towers
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490 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Paris, France
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Very good hotel and excellente service in the center of Casablanca. Price rate is attractive for frequent traveller with a good negociation After you can feel at home food really good with japanese restaurant and excellent sushi bar

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Phnom Penh, Cambodia
2 reviews
2 of 5 stars Reviewed yesterday NEW

The hotel has probably seen better days. It has good amenities - bar, restaurant (even belly dancing - though quite ordinary, and music). Room service is passable. My main gripe is with the overpowering smell that greets you as you enter the lobby - no idea where it comes from. Although you are supposed to have access to wifi from... More 

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Los Angeles, California
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for three nights. The room was spacious, but not updated. However, nice organized and clean. Comfortable bed and pillows. We ordered food service which was good (very late at night). Food was average compare to local moroccan restaurant, but not terrible.

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italy
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to agree with most of the reviews, this hotel is simply too old to meet expectations of business's travellers and SPG guest when going to a Sheraton. Last renovation probably in the late 70s... Bathroom is a shame, not worth 2 stars, the rest is ok but Sheraton cannot allow a structure like this to be called Sheraton.

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The building is spectacular but getting a little run down. Food was good. I had a good burger in the lobby area and the service was quick and friendly. The lounges were sufficient but expensive. Coast and sites were close by taxi. The hotel felt safe and secure.

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Jeddah, Saudi Arabia
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is pretty old and beat up, yet it would work fine for a business trip. The check in and out was OK. The breakfast is outstanding with a lot of variety that fits all tastes. The rooms are good size, but pretty old.

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Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Perfect for business. The rooms could do with an upgrade as they look a bit dated, especially the carpets, but the service is excellent. If you have the Hyatt is full, this is a good fall back option.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is one of the best Sheraton I have been to, I really have nothing bad to say about it and the staff (especially restaurant staff) is amazing. The hotel is very well located, downtown Casablanca, not far from the coast.

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karim B, Front Office Manager at Sheraton Casablanca Hotel & Towers, responded to this review

Dear Wassim H We thank you for your recent stay with us and your kind comment. We are delighted to know that you enjoyed your stay at Sheraton Casablanca, the location and our Associates who were friendly. We look forward to welcoming you soon at Sheraton Casablanca. Sincerely yours, More 

Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 23, 2015

If you were visiting for a conference, you would be pretty pleased. But let's set that aside because if you are visiting as a tourist, you would have some complaints. First on the positives. Nice breakfast both in variety and ambiance and adequate enough room for the Sheraton chain. Elevators worked. OK, that's enough for the positives. The "decent enough"... More 

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karim B, Front Office Manager at Sheraton Casablanca Hotel & Towers, responded to this review

Dear Guest, First of all we would like to thank you for your recent stay at the Sheraton Casablanca Hotel and for taking the time to share your feedback as well. We are really happy to learn that our breakfast and rooms were live up your expectations. Therefore we would like to convey to you our sincere apologies for any... More 

2 reviews
4 of 5 stars Reviewed May 21, 2015

I stayed for one month in Sheraton Casablanca. It's old but well furnished and clean. The staff are so nice. The breakfast is very good. The problem is that the TV is not working well. There are a small number of channels and the signal is bad.

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karim B, Front Office Manager at Sheraton Casablanca Hotel & Towers, responded to this review

Dear Mohamed Q Thank you very much for choosing the Sheraton Casablanca Hotel for your recent trip to Casablanca city and for giving us your feedback. We are very happy to learn from your comments that your stay was an enjoyable one and that we meet the high standards you have come to expect and should continue to demand. Regarding... More 

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