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All 67 Casablanca hotels

Ibis Casablanca City Center

3.0 of 5 Hotel   |   Angle Zaid Ou Hmad | Rue Sidi Belyout, Casablanca 20190, Morocco
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Ibis Casablanca City Center
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53%
Ranked #24 of 67 hotels in Casablanca
A recent review
4 of 5 stars reviewed 1 week ago
ShadiALBESS Amman, Jordan
  • Reviews (481)
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481 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Amman, Jordan
Top Contributor
50 reviews 50 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at Ibis Casablanca City center 5 nights in April 2014 . - Hotel location is very good, in the down town of Casablanca with easy access to any place in the city, you have the Port Railway station 5 minutes walking, traditional Moroccan market, supermarkets and some other hotels just next to you. (but the hotel is... More

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Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear Sir, We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting our mistakes,... More

Seoul, South Korea
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 19, 2014

I have stayed at IBIS Casablanca City center from Jun 18 till Jun 19. When I entered my room after check in, there were more than 10 flies flying in the room. I was shocked for the first. We killed all of them spending 5 minutes and I and my friend just laughed understanding difference culture. The other thing surprised... More

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Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

GENERAL APPOLOGIES Dear Sir or Madam, Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Medina, Saudi Arabia
1 review
4 of 5 stars Reviewed June 16, 2014

it's very well situated.free wifi through the hotel but not strong .. good service. room was comfortable, close to city center and it's free parking was the main reason to stay :). best ibis hotels in Morocco.

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Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear SIR , We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Coimbra, Portugal
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 18, 2014

The hotel is very well situated. The room standard is good, without impressing. The free wifi worked, but was rather slow. The breakfast was good, continental, which some people may appreciate. Overall, the hotel is well situated, and very mainstream. It is safe choice, if you want to stay in a familiar place, without too much influence from the Moroccan... More

Was this review helpful? Yes
Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear sir or madam, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Cadiz, Spain
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 17, 2014 via mobile

This one is pretty perfect because of the situation close to the center and the free parking whas a reason for us to stay. The restaurant in the hotel is quiet good, but not really cheap. The spaceous rooms are not really clean. We came here the second time and the shower still had the same gray mold on its... More

Was this review helpful? Yes
Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear sir or madam, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Gibraltar
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 10, 2014

A standard Ibis Hotel, in a good city centre location. Room was comfortable and bathroom fine although the towels were very thin and were still wet in the morning after a shower the evening before! The restaurant was fine and breakfast was standard continental, of course. Free wifi throughout the Hotel, but as mentioned before, quite slow but acceptable for... More

Was this review helpful? Yes
Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear sir of madam, We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting... More

Dubai, UAE
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 3, 2014

This is very close to the Port Railway station, and very close to the Market. Novotel, Sofitel etc area all next to each other. Paid about 900 Moroccan Dihrams inclusive of breakfast.The bed is very firm and nice. Ask for the 15 floor - you will have a good view.

Was this review helpful? Yes
Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear sir or madam, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Australind, Australia
1 review
4 of 5 stars Reviewed May 2, 2014

I stayed 4 nights at ibis casa city center it was good i had a nice view a clean room a good service at restaurant thank you for the staff who was helpfull and always present ,the wifi was free the hotel's near the train station it was easy for me to go to rabat a good adresse at casablanca

Was this review helpful? Yes
Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 30, 2014

I originally booked to stay 3 nights. I left after 1. Because the internet speed (WIFI) throughout the hotel was only 0.5mb. I tested in my room, in the lobby and on a couple other levels. The same, 0.5mb speed. 0.5mb is not enough to do basic work on a laptop. What was much worse though was that Management's attitude... More

Was this review helpful? Yes
Hakim M, Directeur général at Ibis Casablanca City Center, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

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Additional Information about Ibis Casablanca City Center

Address: Angle Zaid Ou Hmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Casablanca City Center 3*
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Also Known As:
Hotel Ibis Moussafir Casablanca City Casablanca

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the city right beside the Port of Casablanca, the Ibis Casablanca City Center invites you to stay in one of our 266 rooms featuring satellite TV, heating, airconditioning and direct telephone to ensure your comfort. The Wok and Grill restaurant serves balanced, flavoursome cuisine with meals to suit every appetite. Sit back and relax in the modern and inviting surroundings of the hotel bar. The hotel also features two meeting rooms with conference equipment. ... more   less 
Number of rooms
266

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