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Kenzi Europa

Hotel website
Boulevard du 20 aout BP 808, Agadir BP 808, Morocco
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1 room 1 adult
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Kenzi Europa
Kenzi Europa
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716 Reviews from our TripAdvisor Community

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Tipperary, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

4 of us stayed here late January. Very clean hotel, staff friendly & polite. Breakfast was good. Didnt eat in Restaurant so can't comment on evening meals. ......Close to the beautiful promanade & beach.

Helpful?
Thank Shivy069
Hampshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My Husband and I visited Kenzi Europa for 2 weeks , and had one of the best holidays of our lives!! Hotel is spotlessly clean, food is brilliant and plentiful, something for everyone. The service throughout, restaurant bars, and cleaning staff all fantastic. Entertainment team were VERY entertaining and took great care of everybody. We will definitely revisit and take... More 

Helpful?
Thank Margaretroseb
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

My stay here started off great. It's a very clean and the staffs at the reception are very welcoming and polite. It's located right near the beach too. I was having a lovely time out there, up until one of the staff members, Zakaria, approached me with sexual advances. I felt so disgusted and humiliated. I can't believe this happened,... More 

Helpful?
1 Thank Talisma B
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Madam, First of all we would like to thank you for choosing our hotel, we are glad to know that your stay was enjoyable. However, we are deeply sorry for the above mentionned issue, and we inform you that we will absolutely investigate it, we can not accept for our guests’ comfort to be spoiled. Moreover, speaking to us... More 

ireland
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in a good location Desk staff were ok on arrival.They should explain about extra charge for the safe while checking in instead of trying safe for 10 minutes and the being told you have to pay a daily fee! The staff were good, i got slightly lost 1 day while out walking and as luck would have it... More 

Helpful?
Thank magnumsue
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Madam, Dear Sir, First of all we would like to thank you for reviewing our hotel. All our staff was very happy to have you in Kenzi Europa. We are glad that you enjoyed your stay in our hotel, and we are terribly sorry for the misunderstanding which had occured concerning the safe, thank you for letting us know,... More 

London
Level Contributor
164 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel three years ago and I should realise by now that nothing stays the same. It has become an all-inclusive hotel though we stayed on a B&B basis. The public areas are always full of guests drinking at unlikely hours. The emphasis seems to be on families as the pool area has been transformed in to... More 

Helpful?
1 Thank Malbear
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Sir, We would like to thank you for taking the time to review our hotel. All our team was pleased to have you in Kenzi Europa. Concerning your remark about the children presence at the pool, we kindly inform you that such a thing is very common since your stay coincides with the school holidays, however, we apologize for... More 

Bude cornwall
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel had everything you could wish for,food was good,always something for everyone.The pool was the warmest pool I had ever been in.Rooms were always kept spotless.Entertainment was aimed at older people but that was because they had to cater for the majority.But the entertainment team were great,made some great friends,Khalid,Ayoub,Amine and special thanks to Khali.Bar staff were also amazing,Zak,Ozzy,Samir... More 

Helpful?
1 Thank Sharon W
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Madam, Dear Sir, First of all, we would like to thank you for taking the time to review our hotel. We are glad that you had a good stay in Kenzi Europa and we are absolutely grateful for your good comments about our hotel. Please know that our team was thrilled to welcome you. We would be honored to... More 

Gloucestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time that we both had experienced Christmas and New year away from family and friends .We had a fantastic time at the Kensi Europa. The staff were all very friendly and engaging, the entertainment staff were always on hand day and night, the children always seemed to be enjoying activities in the day and early evening.... More 

Helpful?
2 Thank Tracey K
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Tracey and Pete, We are very grateful for all your good and encouraging statements. All our team was very happy to have you in Kenzi Europa and we are glad that you enjoyed your stay. Our staff is doing its best to make your stay both enjoyable and memorable. Our entertainment team is thrilled to know that you enjoyed... More 

Rotterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel and all the people they work there make a great holiday. The animation team is great with special thanks to Nada, Khalid, Kali, Ayoub, Amine and the great leader on this group Chafik. They make from the evening a evening with style. All the people from the bar, restaurant, reception direction and all the people what i forget... More 

Helpful?
1 Thank Pieter D
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Madam, Dear Sir, The Kenzi Europa team is glad to know that you enjoyed your stay in our hotel. We are looking forward to welcoming you again among us. Best regards, M.C Mahfoud Filail General Manager Kenzi Europa Hotel. More 

farnborough
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excellent hotel lovely weather staff delightful I will return. try the sauna and massages great value much better than England. beautiful prom along the beach try the seafood good value esp the sardines

Helpful?
3 Thank ms1914
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear Madam, Dear Sir, Thank you very much for reviewing our hotel. We are glad that you enjoyed your stay at Kenzi Europa. We are also delighted to know that you had a lovely time enjoying the sauna and massages as well as the seafood. We will be glad to welcome you again among us. Best regards, M.C Mahfoud Filali... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful two week holiday over Christmas & New Year and must thank the Manager and all his staff for this. Special thanks go to Ibtissam who is the Hotel's PRO and the Entertainment team especially Ayoub who were wonderful and nothing was too much for them if you needed help. Our room which did not have a... More 

Helpful?
1 Thank Isabel S
Mahfoud F, General Manager at Kenzi Europa, responded to this review

Dear John, Isabel, Val and Isa, First of all, we would like to thank you very much for your review and for your sincere testimony, we are thrilled! We are glad that you enjoyed your stay at Kenzi Europa and actually, all our team enjoyed your company, you have always been very kind to all the staff and very cheerful.... More 

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