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Palais des Roses

4.0 of 5
Hotel website
Secteur Touristique et Balneaire, Cite Founty, Agadir 80000, Morocco
Special Rate
MAD1,020 (MAD)
Palais des Roses
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Ranked #48 of 80 Hotels in Agadir
A recent review
5 of 5 stars reviewed 1 week ago
Nita S Leicester, United Kingdom
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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    (135)
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Leicester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I came back one day a go. Six of us went. All the staff looked after us Very well. We had half board but the soft drinks weren't included,that was no problem. Animation team Didi,momo,Ali and their was a lady I can't remember her name. Breakfast was good and dinner was ok,not much for vegetarian. The cleaners made the bed... More 

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London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there for 2 night in April 2013. The hotel looked clean, but just a first glance. As both my wife and I worked in the hospitality sector, we were able to spot a horrendous list of problems such as the lack of customer service skills from part of the reception staff, the F&B poor quality, the peeling away... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

If you want a real taste of Morocco look no further, this hotel is fantastic. It's ideal for families especially with young children, they even have a small pool in a sheltered area for them. The beach is just at the end of the hotel which is fabulous. The staff was extremely friendly and very helpful and they made you... More 

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palace_manager2014, Manager at Palais des Roses, responded to this review

thank you fpr your detailed review we are waiting for your next visit don't forget to get the children More 

Oxfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I just got back from a week with my friend in this hotel. I was a little apprehensive after seeing many negative reviews of the hotel, however I went in open minded. From the outside and when entering the reception it is beautiful, very classic Moroccan decor, which looked wonderful. We were given damp, scented towels on arrival whilst checking... More 

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palace_manager2014, Manager at Palais des Roses, responded to this review

thank you for your detailed review, we are taking all your remarks into consideration and working on improving our services, as for the pool it is functional now and we will be happy to have you again among our loyal guests More 

Oldham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

Went 2 years ago, very nice 5 star place, with a private beach area, 2 miles away from the Agadir centre, enjoyed the stay, breakfast is normally french, staff are good and I would recommend if you want a peaceful hotel to stay in

Was this review helpful? Yes 1
palace_manager2014, Manager at Palais des Roses, responded to this review

thank you for your review hope to see you soon More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 21, 2015

Terrible experience, awful service & poor quality, certainly not a 4star. Beware full board does not include drinks or even water despite what Sunmaster agency tell you. In the first hour of arriving we had to change rooms 3 times because of wrong facilities, faulty fridge & non clean sheets & even giving us a room that had somebody sleeping... More 

Was this review helpful? Yes 4
palace_manager2014, Manager at Palais des Roses, responded to this review

we are sorry if drinking means so much to you as we clearly indicate to all our clients we serve alcohol but we don't sell it or include it in any of our packs thank you More 

Travelers are raving about these Agadir hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed a week at the hotel and first reaction was good, we got a nice welcome with a cup of mint tea and wet flannel to freshen up with whilst waiting to check in. The reception area is huge with plenty of comfy seats. Once checked in we were showed to our rooms down some quite narrow and dimly... More 

Was this review helpful? Yes 3
palace_manager2014, Manager at Palais des Roses, responded to this review

thank you for your review More 

Navan, Ireland
1 review
2 of 5 stars Reviewed May 17, 2015

First impressions of hotel very good, reception area nicely presented and staff very helpful. Decoration and initial atmosphere very welcoming but that is where it starts to go downhill. Room very disappointing; smell a little musty, bathroom floor tiles in very poor condition. Need replacing. Rust encrusted along edge of the bath, shower head clogged with lime scale and seal... More 

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palace_manager2014, Manager at Palais des Roses, responded to this review

we are working on reniewing the hotel and everyday there are new things and better service at the hotel More 

London, United Kingdom
2 reviews
2 of 5 stars Reviewed May 10, 2015

dissapoint becaouse the room very poor with tv very date bathroom the same no fridge , restaurant only buffet is 220 +drink to expensive for the food they give, best place outside the hotel near the river is the restaurant with friendly staff and good food . hotel they have big corridor very dark

Review collected in partnership with Alpharooms

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palace_manager2014, Manager at Palais des Roses, responded to this review

we are sorry you feel that way we assure you that we have PR service that is always ready to solve all your problems and make your stay pleasant one More 

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 7, 2015

As a traveller not one to leave bad reviews because till date I have always had some of the most memorable stays, but I was so highly disappointed with the hotel service which ruined our experience in actually enjoying the culture of Morocco. Where to start? We stayed at the Palais Des Roses from the 9.10.14-16.10.14 Day one we got... More 

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palace_manager2014, Manager at Palais des Roses, responded to this review

we are sorry for what you said, we are not sure why you decided to write about it after six month of your stay, but we will try to address some of the issues, especially the indoor pool. we don't have an indoor pool in the hotel. but in our specialized sea water treatment center we have a huge pool... More 

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