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All 5 Arnolds Park accommodations

Bridges Bay Resort

3.5 of 5 Condominium   |   630 Linden Drive, Arnolds Park, IA 51331
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Bridges Bay Resort
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A recent review
4 of 5 stars reviewed 3 weeks ago
gupperTexas Colleyville, TX
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117 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Colleyville, TX
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We come to Bridges Bay every summer for a famiy reunion. This works well with the kids having the pool and indoor water park. I am rating the hotel better this year as they have improved the service and the hotel maintenence. We always stay in a suite with the kitchen and that works perfect to come and go as... More

Was this review helpful? Yes 4
Grimes, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Resorts was great. Room was spacious and comfortable. Staff was great and very helpful. Pool was great for any age. Planning a longer return trip to better enjoy all the outdoor activities and surrounding area.

Was this review helpful? Yes 3
Iowa
1 review
1 of 5 stars Reviewed 5 weeks ago

We stayed at the Bridges Bay from August 14-17. My daughter, came in very late (around midnight) on a Thursday night the 14th, with a 2-year old and a 1-year old. She figured she could get into one of their $99 rooms, since she would be there just a short time, until our suite opened. Instead they put her into... More

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Dan T, Manager at Bridges Bay Resort, responded to this review

Hello and thank you for taking time to post a review on Tripadvisor! I have not received any email correspondence for a very very long time regarding any unsatisfactory stays with us, so I apologize if an email was provided to you incorrectly. I would certainly like to hear from you about this, if you would please contact me directly.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

So glad we stayed here! With 3 days of rain on our trip, the indoor waterpark was a God send. The staff members were so awesome and made our stay so enjoyable. Would definitely stay here again and again!

Was this review helpful? Yes 2
Dan T, Manager at Bridges Bay Resort, responded to this review

Hi Kim! Thanks much for your feedback! We are happy to see that you had a great time! Come see us again! More

Lincoln, Nebraska
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 19, 2014 via mobile

We stay for a week in this area every year and have stayed here the last 3 years. Each year has gotten worse. Staff not very friendly or helpful. Our room was dirty and only had a few towels. Beds were uncomfortable and the pillows were horrible. We were charged a different price each time we got the same drinks.... More

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Dan T, Manager at Bridges Bay Resort, responded to this review

Well Hello Meshell! I see that you had posted a similar review here on Tripadvisor of Bridges Bay back in 2012. In that review you seemed very unhappy and indicated that you would never return. I am sorry that your visit again left you with a similar taste, as we have made massive improvements since 2012 to the facility with... More

South Dakota
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 17, 2014

Bridges Bay could be lovely. But it certainly wasn't this time around. Sitting with a cup of coffee enjoying the quiet, peaceful morning and the beautiful lake...until the guy started weed-whacking before most people were up and around. The serenity was ruined by a very noisy weed whacker (why don't they spring for an electric one that makes less noise?).... More

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Dan T, Manager at Bridges Bay Resort, responded to this review

Hello and thank you for posting a review here on Tripadvisor! We apologize on behalf of the Bridges Bay Homeowner Association who hires the lawncare service that you have mentioned. Unfortunately, This lawncare service is out of control of the management of the hotel-condo building. Bridges Bay is made up of a homeowner association which is responsible for the grounds.... More

Minnesota
1 review
1 of 5 stars Reviewed August 11, 2014

Was promised a suite, however, they over booked and ended up with a shack on the bottom level with no lake view. Room was dirty, phone didn't work and because my son has animal allergies I inquired about when the last time the room was cleaned. Front desk informed me that they DO NOT strip the room clean unless they... More

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Dan T, Manager at Bridges Bay Resort, responded to this review

Thanks so much for your time in posting a review on Tripadvisor. I am sorry that the front desk misinformed you about our housekeeping procedures. The comment listed is untrue. Any guest is welcome to visit our laundry department whenever they would like to see the mountain of laundry including sheets and blankets and towels that are moved through the... More

Dubuque, Iowa
Top Contributor
57 reviews 57 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 30, 2014

We loved the location, newness, waterpark and large accomodations of this resort. We had our entire family with us so that included 6 adults and five children all, under the age of 5. Our condo was perfect for all of us. Loved the pool area, lake front, Bracco restaurant and of course waterpark as it was a bit chilly when... More

Was this review helpful? Yes 2
Dan T, Manager at Bridges Bay Resort, responded to this review

Thanks so much for responding on Tripadvisor! We are happy that our staff responded to your maintenance issue that was reported! In a resort community, it is very true that we do rely on a number of students and young folks to staff our facility. We are so happy to have them, the labor market in resort communities with very... More

Minneapolis
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2014 via mobile

We currently stayed at Bridges Bay for the second year. We enjoyed ourselves last year, except for the two life guards flirting the entire time they were on duty. This year, the staff was lacking, and still seemed to not pay attention to their duties. My kids are old enough to swim, but did not feel the life guards were... More

Was this review helpful? Yes 1
Dan T, Manager at Bridges Bay Resort, responded to this review

Thanks for your business and for taking time to post a review on Tripadvisor! We appreciate your feedback and we do review comments with our team constantly. I can assure you that maintenance issues are taken care of as soon as they are noticed. I do apologize as it appears that something slipped through the cracks. We take pride in... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2014

We stayed in nearby condos, so I cannot comment on the rooms. Our condo's owner provided us with six passes to water park. There was one gentleman running the front, so the short line to get in took a while. Once in we were able to find a table and chairs. I have a two-year old who was ecstatic for... More

Was this review helpful? Yes 1
Dan T, Manager at Bridges Bay Resort, responded to this review

Thanks so much for your time in posting a review on Tripadvisor! Our waterpark just went through a number of very large improvements this past Spring, and we find that folks have been very welcoming of the work we have done. We apologize that you feel the waterpark was not clean. We did just have our annual inspection of the... More

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Additional Information about Bridges Bay Resort

Address: 630 Linden Drive, Arnolds Park, IA 51331
Location: United States > Iowa > Arnolds Park
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bridges Bay Resort 3.5*
Number of rooms: 144
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