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Holiday Inn Express Ankeny

2.5 of 5
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2402 Southeast Tones Dr, Exit 90 - Route 160, Ankeny, IA 50021-8879
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Holiday Inn Express Ankeny
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Ranked #8 of 13 Hotels in Ankeny
A recent review
5 of 5 stars reviewed 1 week ago
dkklos Manchester, Iowa
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58 reviews from our community

Traveler rating
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    24
    11
    3
    4
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18
17
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, Iowa
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here and we were very HAPPY with all aspects of this hotel! Clean comfy rooms and lounge area, great location, easy to get on Interstate and best of all one of the most accommodating staffs! They were great! Started with the manager and everyone under him!!! We will stay here again when we are in the Des Moines... More 

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Iowa
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 25, 2015

Not bad, but less than spectacular. Breakfast was somewhat disappointing. Not much in the immediate vicinity to do. Pool was small and always occupied by the same large group. They should have rotated people. Rates were pretty high.

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IHGCare, Guest Relations Manager at Holiday Inn Express Ankeny, responded to this review

Dear primalclaws1974, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Grinnell, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2015

Stayed here as a getaway with the wife. I try to choose HIE when I can, because they are better than average hotels for the most part. The first problem was the very high rates. She wouldnt even give me a 10% discount, when I phoned in the reservation. Most hotels will work with you a little, if you ask... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Ankeny, responded to this review

Dear Timothy C, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Fredericksburg, Iowa, United States
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed at the Holiday Inn Ankeny Feb 2015 on our way to the Iowa state 1A bowling Tournament so we did'nt have to get up super early and drive all the way to Des Moines. Was really close and quick to our destination. The hotel was very clean and up to date. Very short stay. Bed were very comfy. Had... More 

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Clintonville, WI
Top Contributor
59 reviews 59 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 12, 2014

Being a Platinum Elite rewards member of IHG, it pains me to write this review. We spent about 20 nights total in this hotel this year. Where do I start? STAFF: Most of the staff is polite and professional. One staff member stood out as exceptional and that was Haley. She was very professional, helpful and courteous. MANAGER: On one... More 

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Bettendorf, Iowa
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

We stayed here one night in early December. The young guy at the front desk was very helpful and accommodating while trying to get us a quiet room with a working fridge - he succeeded! The room was not overly big but it worked for us. Beds were GREAT - seemed like they were newer - slightly firm with good... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

I loved my stay at the Holiday Inn Express Ankeny Iowa. The staff was very friendly, the lobby looked newly remodeled. My room was very clean and user friendly. Plenty of plugs for technology. The breakfast was nicely maintained. I will stay there often. Great access to Des Moines and Ames.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2014

We usually stick with HI Express and really enjoy all the amenities. This particular hotel was clean overall and fine enough. A few little issues like a bad door sensor that required multiple card swipes, some buildup inside the air conditioner and NO PANCAKE MACHINE! I love those things and look forward to them...but this hotel didn't have one. :(

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IHGCare, Guest Relations Manager at Holiday Inn Express Ankeny, responded to this review

Dear Marco D, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls... More 

Benson, Minnesota
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2014

This is a great place to stay. We come to the Iowa State Fair every year and stay here every year. The customer service is great. We need to be at the fair by about 6 in the morning because we show horses and when I mentioned that to the front desk they had the breakfast ready before we went... More 

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1 review
5 of 5 stars Reviewed August 3, 2014

This hotel was great to say the least. We searched the area and it was the only place with double queens available. Because it was late the front dest clerk gave us a great discount. Although we didnt use all the amenities it appeared that the pool and the fitness areas was well maintained. Our goal was simply shower and... More 

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Patricia J, General Manager at Holiday Inn Express Ankeny, responded to this review

Happy Father, Thank you for letting us know about your recent stay at our hotel; the feedback that we receive from our valued guests is very important to us. We hope that you choose to stay with us in the future when in the Ankeny/Des Moines area. More 

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31 photos of this hotel

Management photos: Courtesy of the property manager

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