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All 12 Ankeny hotels

Holiday Inn Express Ankeny

2.5 of 5 Motel   |   2402 Southeast Tones Dr, Exit 90 - Route 160, Ankeny, IA 50021-8879
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Ranked #8 of 12 hotels in Ankeny
A recent review
3 of 5 stars reviewed 1 week ago
Mike M albia
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45 people have reviewed this hotel

Traveler rating
    8
    23
    8
    2
    4
See reviews for
11
16
2
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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albia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel's main floor is under construction right now (April 2014) and is/was a total mess. The lady at the front desk apologized more than needed for the mess and the nuisance of the construction. No big deal, not her fault. Room was incredibly clean, hotel literally a 9 iron away from a very busy I-35 but you could really... More

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Chebanse, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had 3 people so we got one of their suites using a corp discount. Very clean room. The lobby area & some of the lower level was being remodeled, so it was a bit cluttered, but not dirty. The complimentary breakfast consisted of the usual cereals, breads, along with cinnamon rolls, scrabled eggs, link sausage, and biscuits & gravy.... More

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Bloomington, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2014 via mobile

I was meeting family coming in from another state and then we were heading to Mayo Clinic in MN with a sick child. They were awesome in allowing me to check in early. The entire staff was friendly, outgoing and caring. They even offered to help my sister load her car when we checked out. Highly recommend this location!

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Ankeny IA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed November 5, 2013 via mobile

We stayed one night at this hotel during the State Fair using our Priority Club loyalty points. When we checked in the front desk staff confirmed their would be no charge. The next month I had a charge on my credit card for $170. I called the hotel and spoke with the Manager, Jennifer. She apologized for the error and... More

Was this review helpful? Yes 1
Jennifer W, Manager at Holiday Inn Express Ankeny, responded to this review

You have every right to be upset in regards to the billing error. I cannot express, again, how very sorry I am that I made an error. The billing issue has been resolved and I was more than happy to submit all of the information I had for the credit card dispute. Again, I am so very sorry and I... More

Moville, Iowa
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2013

This is your typical Holiday Inn Express... Seemed fairly new and had a good assortment of restaurants that were within walking distance. Right off the interstate with a gas station in between. Kids liked the included breakfast because it had bacon :). Pool was nothing special, but clean and tidy. I would recommend anyone to stay here for an overnight... More

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Eau Claire, Wisconsin
2 reviews
4 of 5 stars Reviewed October 19, 2013 via mobile

Older,smaller (quiet) property. Very clean with friendly, helpful staff. Convenient location with good restaurants within walking distance.The only negative is that they could use better pillows. Would definitely stay there again.

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New York City, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 17, 2013

A decent hotel in suburban Des Moines, right off Interstate 35. Room/bathroom were clean. Breakfast area is large with standard hotel breakfast food. Rate was a bit high compared to similar hotels in other much larger cities. Several restaurants are right across the parking lot. Staff was not overly friendly, but not overly rude either. Overall, would stay again, but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ankeny, responded to this review

Dear DLExplorer, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back... More

Estherville, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2013

On Friday, August 16 at about 9:30 PM we checked into our motel room (Holiday Inn Express) and noticed that there were spots on the carpet in our room. But not being a complainer decided not to make a big deal about it. The next day after we checked out I get a call saying that they are going to... More

Was this review helpful? Yes 1
Jennifer W, General Manager at Holiday Inn Express Ankeny, responded to this review

Thank you for your feedback and comments. I would like the opportunity to discuss this with you. Please call me directly at 515-965-2400. Thank you again and I look forward to hearing from you. More

Columbia, Missouri
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 11, 2013

This is a great hotel to use if you are planning to attend an event at the Wells Fargo Center in Des Moines. We like the hotel so much we are planning to stay again this month. We found this HI Express to be very well run and we found the staff to be extremely accomodating and helpful. We expecially... More

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Jennifer W, General Manager at Holiday Inn Express Ankeny, responded to this review

Thank you for your wonderful feedback! I'm thrilled you were able to get in and out of the Event Center with ease. It can be a bit confusing, if never traveled it before. We strive to know our greater Des Moines area, in hopes to help people find their way through town. I'm happy we were able to help and... More

Burlington, New Jersey
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 26, 2013

Great spot close to many business locations in north Des Moines. Many restaurants in the area. Hotel room was clean as expected. Hotel was full and front desk was unsure why-they had to send customers to other hotels in the area.

Was this review helpful? Yes
Jennifer W, General Manager at Holiday Inn Express Ankeny, responded to this review

Thank you for your feedback. I can't agree more! Our hotel is located in a great location with 3 restaurants right across the street, not to mention all the other options Ankeny has to offer. June was definitely a busy month, we had many events happening throughout the month, several of them overlapping. We definitely had a great time getting... More

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Additional Information about Holiday Inn Express Ankeny

Also Known As:
Holiday Inn Express Ankeny Hotel Ankeny
Holiday Inn Express Ankeny Hotel
Holiday Inn Ankeny
Ankeny Holiday Inn
Address: 2402 Southeast Tones Dr, Exit 90 - Route 160, Ankeny, IA 50021-8879
Phone Number:
Location: United States > Iowa > Ankeny
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 hotels in Ankeny
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ankeny 2.5*
Official Description (provided by the hotel):
Conveniently located off Interstate 35 the 100% smoke-free Holiday Inn Express Hotel & Suites Ankeny/Des Moines is your home away from home offering the best service in the Des Moines area. Our hotel is in close proximity to several businesses including Tones Spices, John Deere, Praxair, Monsanto, Caseys, Embria, Syngenta, DMACC, Iowa State University & the Ankeny Airport. The following attractions are close to our hotel: Wells Fargo Arena, Hy-Vee Hall, State Capitol, Science Center, Principal Park, Iowa State Fairgrounds, Adventureland, Prairie Meadows, downtown Des Moines, Civic Center & Blank Park Zoo. Our hotel staff will make you feel at home whether you re traveling for business or pleasure. You will agree that when travelling to Ankeny/Des Moines, the Holiday Inn Express Hotel & Suites is the smart place to stay! ... more   less 
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