The room was great!!! Everything was new & the bed was comfortable. The towels were soft & I liked their complimentary soaps. The front desk staff were helpful. more

I knew booking this hotel was a mistake as soon as we entered the lobby. The hotel had a musty/moldy smell as if they had had major water damage and never replaced the carpets. The room was poorly maintained - needed paint and new carpet and required some repairs in the bathroom as well. The carpet was dirty - my... more

I agree with filthy, keep your doors locked, with the chain!!! Someone entered the room after I left and put out the do not disturb sign and stood in the dark in front of our kids beds, luckily my husband was in the bathroom with the door closed and he left shortly. Our room wasn't cleaned the first night and... more

This hotel was filthy!! I had to go to Wal-Mart and buy some cleaning supplies before even considering staying the night! I didn't complain because we were there on a family weekend getaway and did not want my children to see me cause a scene. So I just waited for them to go to the pool and went to work... more

I stayed at the Best Western in Ankeny for my cousin wedding in May. This place was horrible. Not only is the hotel severly run down but the entrances from the outside to get to your room are not locked. My room was soo nasty I almost cried that Iwould have to stay there. The whole night I heard a... more