We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

2.0 of 5
Hotel website
Hotel deals
201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Quality Inn & Suites
View Map
Add Photo Write a Review

57 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    14
    20
    12
    6
    5
See reviews for
15
4
4
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (14)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (5)
All months
Highlands Ranch, Colorado
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My husband and I had researched this property on Trip Advisor prior to making a reservation. We were disappointed that it wasn't a nicer place. The pillows are tiny, the facial tissue and toilet paper are very cheap quality products that tear in your hands, and we ran out of hot water while taking our showers. The room was not... More 

Was this review helpful? Yes
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago NEW

We were in town for a soccer tournament. The hotel did serve breakfast and the staff were friendly but hotel was not very clean. Our shower curtain had a big dirt smear on it, at least I am hoping that was it. The bed was comfortable but the pillows were too small. I am not sure I would stay again.

Was this review helpful? Yes
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I actually booked this hotel by accident... thought it was one I had stayed at, but it turned out to be a lucky accident! I had a handicapped accessible room..#104.. right near where I parked. the room was clean, had a microwave, coffee maker and fridge, the bed was super comfortable and since I have a bad back I can... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 14, 2015

We had two queen rooms for the track meet this weekend. The prices in Ames were higher and Ankeny was only a 20 minute drive to the track. The employees were friendly and helpful. Our rooms were clean and the kids took advantage of the daily breakfast. The refrigerators and microwaves in the rooms were clean also which was a... More 

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. I am glad that you had an exceptional experience with the staff and with your room as well. I hope you did well in track and we hope you will stay with us again when you are in the area. Thanks! More 

Nebraska, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2015

We needed a hotel for one night because we were passing thru Ankeny. The employees were friendly and helped us find a room. She even showed us one before we officially decided. The breakfast was your typical hotel continental breakfast. Everything was clean and nice.

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate all feedback. I am glad that you happen to choose us while you were passing through. I hope the next time you are in the area you will stay with us again. Thank you! More 

2 reviews
5 of 5 stars Reviewed May 30, 2015 via mobile

Again we stayed at this hotel while working out of town. They made a few small changes to the breakfast area which is nice added sausage and eggs to go with the sausage and gravy biscuits. Samantha did an amazing job getting us checked in and making us feel right at home. She does a great job training the new... More 

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for continuing to stay with us when you are in the area. We appreciate your feedback. I'm glad you feel at home while you are hear. Hope to see you soon. Thank you! More 

beaman
Level Contributor
4 reviews
4 of 5 stars Reviewed May 19, 2015

I have stayed here many times for business and I have not had any problems. The staff has been very accommodating. If I have ever had any issues, the staff was very prompt in fixing the issue. The only issue is the entrance to the hotel. It could be easy to miss if you are not familiar with the area.

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. I would like to apologize about the entrance. We have asked the adjoining business if we could put a sign up but they have not allowed it for fear of taking away from there business. We appreciate you staying with us and hope to see you next time... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 10, 2015

The staff here is excellent! Melanie is great but Samantha is my favorite. It was a busy weekend with graduation and sports teams. Breakfast was wonderful! I really appreciate that they found room for me after a long day. It was late night or should I say early morning. Samantha was very helpful.

Was this review helpful? Yes
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. I am happy to see that Melanie and Samantha were able to accommodate you on such a busy weekend. I hope you will stay with us on your future visits in Ankeny. Thanks you, More 

2 reviews
5 of 5 stars Reviewed April 29, 2015 via mobile

Mellany and Samantha are amazing, they treat you like family and makes the hotel feel like home. We stay here every time we are in town on business. Clean rooms, good breakfast, and very friendly staff!

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. I am glad the staff is friendly and that you enjoy your stay with us! Thanks, More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 18, 2015

The great staff gives a good first impression. Our room didn't have wifi and the phone didn't work. They were happy to move us to the 3rd floor where they had a better Internet connection because they had been having problems with it. The new room was better but our room was just ok. There are many options in Ankeny... More 

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. I would like to apologize for the wifi problems with your room. We are updating our access points and hopefully have the problem fixed. I hope you will consider staying with us again in the future. Thank you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ankeny hotels
2.0 mi away
AmericInn Lodge & Suites Ankeny
1.9 mi away
Comfort Inn Ankeny
Comfort Inn Ankeny
#7 of 13 in Ankeny
4.0 of 5 stars 67 reviews
0.1 mi away
BEST WESTERN Metro North
Show Prices
Show Prices
Show Prices
0.2 mi away
Fairfield Inn Des Moines-Ankeny
1.8 mi away
Courtyard Des Moines-Ankeny
3.4 mi away
Hampton Inn & Suites Ankeny
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay