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Quality Inn & Suites

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201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
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1 room 1 adult
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Quality Inn & Suites
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68 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great hotel, friendly people. Jake and Samantha helped me and got me in my room quickly with no hassle. Clean room and even had complimentary popcorn and cookies! Will stay again for sure! Would honestly recommend to anyone. A lot of room for parking and truck parking and terrific complimentary breakfast!

Helpful?
Thank Brian A
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guest. I am thrilled to hear that you enjoyed your stay. We look forward to the your future stays. Thanks! More 

Menomonie, Wisconsin
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Like other reviewers, we found this property very difficult to get into. There is no entrance from the street. If you're coming from the interstate, you have to go past the hotel, enter the driveway at the Storage Mart and go through their parking area to get to the Quality. As always, the morning and evening front desk staff were... More 

Helpful?
Thank GnMe
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guest. I apologize for the difficulty in locating our entrance. We are in the process of improving the entrance to make it easier for our guests. I am thrilled that you enjoyed your stay with us, and that the front desk representatives... More 

Dearborn
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel,people, and centralized location .The upper level floors are the most quiet and have the better heat and air conditioning.The hotel also has a small but nice exercise room along with a pool.

Helpful?
Thank jerrynjolly
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am glad you had a chance to use the exercise room! We hope you will stay with us the next time you are in the area! Thank you! More 

RW
Level Contributor
32 reviews
6 hotel reviews
4 of 5 stars Reviewed December 20, 2015 via mobile

First stay here at this Quality Inn. We were very pleased . Everything was clean, bed was comfortable, breakfast was good, although the hot food was almost gone. I asked the attendant to replenish the scrambled eggs, sausages and gravy, which he graciously did, although it took longer than I expected. Both the night check-in and the morning attendants were... More 

Helpful?
Thank dbs1024
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I hope you enjoyed the breakfast, we get great compliments on our variety. I am glad that the front desk staff were polite and friendly. Hope to see you again soon! Thanks for choosing us for your stay! More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

not one bad experience. clean rooms, comfortable bed ( and I have back issues) big breakfast bar ready at 6 on the dot. yes, the pillows are unusual in that they are like 18" square, but there are at least 4 to a bed. I travel with my own pillow anyway, but the ones supplied work fine. desk staff always... More 

Helpful?
Thank Lee H
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to stay with us! We appreciate that you choose to stay at our hotel. I hope you enjoy our breakfast! We are in the process of updating our pillows! Thank you for taking the time to tell us about your stay! More 

Saint Paul, Minnesota
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 17, 2015

Room 302 was the strangest hotel room ever -- it had a full kitchen (stove/oven/sink/full-size fridge, lots of empty cupboards, counter with barstools), though no dishes or pans or anything that would make the kitchen usable. What it was missing was a closet - not even a rack with a couple of hangers - absolutely no place where one could... More 

Helpful?
Thank Sojourners4
1 review
5 of 5 stars Reviewed November 11, 2015 via mobile

This hotel is wonderful had a pleasant stay management was awesome good clean rooms and the front desk guy Jake (from state farm) was very helpful. The breakfast is awesome, especially the best waffles there Carbons Golden Malted! Melanie and Samantha are very accommodating whenever I need a room last minute.

Helpful?
Thank Jay W
Brisbane
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

We stayed here for just under a week with two children. From check in to check out the front desk staff were very helpful. The cleanliness was okay, we had a couple of late starts and the cleaner didn't come anywhere near our room for four days, we had to track her down and ask her to clean. The laundry... More 

Helpful?
Thank Down_Under_Wanders
Nashville, Tennessee
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

From the time we checked in until we checked out, our stay was great! Our room appeared to be recently remodeled, it was very clean, the front desk guy was friendly and helpful, the bed was a little after than we like but we both slept very well. Yes, the pillows are square and small but they gave us 4... More 

Helpful?
Thank mjbslb
Delano, Minnesota
Level Contributor
3 reviews
2 of 5 stars Reviewed October 5, 2015

I began researching hotels in the Ankeny/Altoona area 2 months ago for our 14U Softball team. After reading multiple reviews, we chose this hotel for the customer satisfaction and decent pricing. We needed 14 rooms and the manager was very accomodating. Unfortunately, that is where the positive experience ended. The entrance to the hotel is not convenient and is hard... More 

Helpful?
Thank Cyndee B
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guests. I apologize that you did not have the best of stays. We pride ourselves on offering great service at a great price. I spoke with the staff in regards to your concerns and guarantee the problem has been addressed and taken... More 

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