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All 12 Ankeny hotels

Quality Inn & Suites

201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
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Quality Inn & Suites
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57%
Ranked #10 of 12 hotels in Ankeny
A recent review
3 of 5 stars reviewed 1 week ago
Erich76 Springfield, Illinois
  • Overview
  • Reviews (34)
  • Photos (8)
  • Amenities
  • Q&A
  • Room tips (6)
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34 people have reviewed this hotel

Traveler rating
    6
    13
    8
    3
    4
See reviews for
8
3
1
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

This is my first ever review. My wife was sent to Des Moines for two nights for work and I decided to bring the kids up the 2nd day/night for some pool time, zoo and relaxation. The kids and I walked into our room around 2:00pm and it was moist, musty and stunk horribly. My wife (who stayed the night... More

Was this review helpful? Yes
Springfield, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was comfortable, with a loud AC. It was clean, and overall pretty OK. The breakfast didn't appeal to me, so I ate elsewhere, heavy on carbohydrates, short on protein. The parking lot is difficult to identify, and I passed it the first time. Lots of construction workers staying there, but things were quiet.

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Lansing, Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing bad to say it is above average. Breakfast is the average motel fair which is diappointing since the rate is higher than average motel, for rate the breakfast should be better. Something beside canned gravy and frozen biscuts and a packaged hard boiled egg. Beds are clean and comfortable. Room size and layout is good. Tv is adequate

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

I am sorry to hear that you were dissatisfied with our breakfast. Unfortunately, space constraints limit the variety of foods we are able to offer to our guests as part of our free breakfast. I am glad to hear that you found our beds and rooms comfortable. Our beds are less than a year old and I'm happy to hear... More

MINDEN
Top Contributor
82 reviews 82 reviews
39 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 1, 2014

The room was very large and was clean, however, it was outdated and lighting was poor. The location of the tv made it difficult to see from one of the beds. There was no luggage stand. The guest laundry was pricey.

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay with us. I apologize for the lack of a luggage stand in your room. Next time, please ask the front desk and we will find you one. Unfortunately, the prior owner contracted out the guest laundry facilities so that we have no control over the prices of our machines.... More

Sioux City, Iowa
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 23, 2014

The rooms and bathrooms were super nice and clean. The staff was very friendly, especially the night worker. The only thing I have to complain about is the continental breakfast. Wasn't good at all. Everything else was really good though. Has a pool, rec room, and laundry room. I didn't use any of it. Looked nice enough.

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel. I am very glad to hear that our staff was friendly and that your room was clean and comfortable. We strive to put our guests first, and I"m glad to hear that for the most part we succeeded. I'm sorry to hear that breakfast... More

MILFORD
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2014

My husband and I stayed here while visiting family. The room was so nice and clean. The bed was comfortable and clean. We were overall happy with the hotel and staff. We didn't stay for breakfast, we just had a cup of coffee. The pool was closed for maintenance so it was a good thing we didn't want to use... More

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking time to tell us about your recent stay at our property. I'm glad to hear that our focus on customer service is paying off and that our staff met your expectations. We anticipate having the pool open within the next couple of days for guest use as our refurbishment of the pool room contintues.... More

Dryden, Canada
Top Contributor
56 reviews 56 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 1, 2014

Stayed two nights as storm was coming out of the north/west. High winds and snow. Nice size room with 2 double beds complete with fridge and microwave. Breakfast was included but no restaurant for lunch or dinner. Lots of restaurants in the area. Laundry room was down the hall with weight room and pool. Fairly clean room. Computer chair had... More

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Melanie S, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel. I'm glad we were able to provide a safe haven from the winter storm and that our guest rooms met your expectations. We are fortunate to have several restaurants nearby, as our building only has enough space for us to provide a free hot... More

White Bear Lake, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2013

We walked in late at night and the front desk gal found us a room quickly. We got a fair price which normally doesn't happen when you walk in without a reservation. Our room was a nice suprise. It was very nice. The bed was super comfortable and we had a good nights rest. We will stay here again without... More

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete a review, we appreciate the feedback. We pride ourselves on making sure our guests get the best possible rate whether it be online or just walking in the door. Thank you for the comment on the beds, they are brand new and we appreciate any feedback on them! Thank you for your... More

Forest Lake, Minnesota, United States
1 review
5 of 5 stars Reviewed November 4, 2013

I have staying here for businees just a short time and it has been very good.the rooms are nice and clean;the staff are wonderful.Theresa on the check in and trish on the check out are fabulous.I would recomemd this hotel to all my friends.and I cant forget about the night person Michael's who makes cookies and popcorn.keep up the good... More

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for your business and continued stays. We look forward to you staying every week. I will pass along your compliments to the front desk staff. Thanks again for your comments. More

Independence, Iowa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 26, 2013

The hotel staff was friendly, every thing was clean. It was quiet and close to shopping, food, gas etc. I have stayed multiple times and always had a pleasant stay. The only issue I had in this particular room was the shower curtain rod was loose from the wall, it did not fall but I thought it could so I... More

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to provide us with feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

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Additional Information about Quality Inn & Suites

Address: 201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
Location: United States > Iowa > Ankeny
Price Range (Based on Average Rates): $
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8 photos of this hotel

Management photos: Courtesy of the property manager

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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Number of rooms
58

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