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All 12 Ankeny hotels

Quality Inn & Suites

201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
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Quality Inn & Suites
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Ranked #9 of 12 hotels in Ankeny
A recent review
4 of 5 stars reviewed 3 weeks ago
nicholle b Sioux City, Iowa
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30 people have reviewed this hotel

Traveler rating
    6
    12
    6
    3
    3
See reviews for
7
3
1
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Sioux City, Iowa
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms and bathrooms were super nice and clean. The staff was very friendly, especially the night worker. The only thing I have to complain about is the continental breakfast. Wasn't good at all. Everything else was really good though. Has a pool, rec room, and laundry room. I didn't use any of it. Looked nice enough.

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel. I am very glad to hear that our staff was friendly and that your room was clean and comfortable. We strive to put our guests first, and I"m glad to hear that for the most part we succeeded. I'm sorry to hear that breakfast... More

MILFORD
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2014

My husband and I stayed here while visiting family. The room was so nice and clean. The bed was comfortable and clean. We were overall happy with the hotel and staff. We didn't stay for breakfast, we just had a cup of coffee. The pool was closed for maintenance so it was a good thing we didn't want to use... More

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking time to tell us about your recent stay at our property. I'm glad to hear that our focus on customer service is paying off and that our staff met your expectations. We anticipate having the pool open within the next couple of days for guest use as our refurbishment of the pool room contintues.... More

Dryden, Canada
Top Contributor
56 reviews 56 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 1, 2014

Stayed two nights as storm was coming out of the north/west. High winds and snow. Nice size room with 2 double beds complete with fridge and microwave. Breakfast was included but no restaurant for lunch or dinner. Lots of restaurants in the area. Laundry room was down the hall with weight room and pool. Fairly clean room. Computer chair had... More

Was this review helpful? Yes
Melanie S, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to review your recent stay at our hotel. I'm glad we were able to provide a safe haven from the winter storm and that our guest rooms met your expectations. We are fortunate to have several restaurants nearby, as our building only has enough space for us to provide a free hot... More

White Bear Lake, Minnesota
2 reviews
4 of 5 stars Reviewed November 9, 2013

We walked in late at night and the front desk gal found us a room quickly. We got a fair price which normally doesn't happen when you walk in without a reservation. Our room was a nice suprise. It was very nice. The bed was super comfortable and we had a good nights rest. We will stay here again without... More

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete a review, we appreciate the feedback. We pride ourselves on making sure our guests get the best possible rate whether it be online or just walking in the door. Thank you for the comment on the beds, they are brand new and we appreciate any feedback on them! Thank you for your... More

Forest Lake, Minnesota, United States
1 review
5 of 5 stars Reviewed November 4, 2013

I have staying here for businees just a short time and it has been very good.the rooms are nice and clean;the staff are wonderful.Theresa on the check in and trish on the check out are fabulous.I would recomemd this hotel to all my friends.and I cant forget about the night person Michael's who makes cookies and popcorn.keep up the good... More

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for your business and continued stays. We look forward to you staying every week. I will pass along your compliments to the front desk staff. Thanks again for your comments. More

Independence, Iowa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 26, 2013

The hotel staff was friendly, every thing was clean. It was quiet and close to shopping, food, gas etc. I have stayed multiple times and always had a pleasant stay. The only issue I had in this particular room was the shower curtain rod was loose from the wall, it did not fall but I thought it could so I... More

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to provide us with feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Bloomington, Minnesota
1 review
5 of 5 stars Reviewed October 24, 2013

I have been staying at this location for years for business.When i was first here it was a heartland inn and it was ok but a lot of turnover with the help so you couldn't get to know them.Since kal bought the property and turned it into a quality inn it has much improved.The girls i deal with mainly are... More

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Dave, thank you for your review, we look forward to your stay every week. I will pass on your kind words to both Theresa and Trish. Thank you again! More

Le Mars,Ia.
1 review
5 of 5 stars Reviewed October 23, 2013

The staff here is great,,coffee is on. Pool is ready.Breakfast is substantial. WIFI is fast and easy connect. Very close to Interstate,but not too close to cause noise factor.Great value for the area,most motels are 20-40 $ higher.

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Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to leave us a review. We appreciate the feedback and look forward to having you stay with us again. More

Audubon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 7, 2013

I have been staying at this hotel for 14 years. It used to be a Heartland Inn. Then was sold to Kal and he spent a bunch of money remodeling.The staff is always very friendly and usually know it is me when I call in. Breakfast is ok,nice room with treadmill and some other equipment is a nice addition. Pool... More

Was this review helpful? Yes
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We appreciate your business and look forward to being a continuing fit for your travel in the future! More

Cambridge, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 24, 2013

We stay in hotels over 120 nights a year and have not had a problem like this before. We had a reservation made weeks before at a CLC rate. After driving for hours and arriving after 9:00pm, we were told CLC rate was not available for some reason and we had to pay regular rate, almost double the original reservation... More

Was this review helpful? Yes 1
Melanie S, Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. The CLC rate is a negotiated rate with Corporate Lodging Consultants (CLC) and is for business travelers. Generally that means weeknight stays (Sunday – Thursday). CLC requires that there be only one or at most two people in the room, and will not cover a family or leisure stay. Unfortunately, when we tried to run... More

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Additional Information about Quality Inn & Suites

Address: 201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
Location: United States > Iowa > Ankeny
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 hotels in Ankeny
Price Range (Based on Average Rates): $
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