We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

2.0 of 5
Hotel website
Hotel deals
201 SE Delaware Ave., Ankeny, IA 50021 (Formerly Heartland Inn Ankeny)
Special Offer
Choice Privileges Points
Quality Inn & Suites
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #10 of 13 Hotels in Ankeny
A recent review
3 of 5 stars reviewed 2 weeks ago
purpletrackcoach Milwaukee, Wisconsin
Add Photo Write a Review

54 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    13
    20
    11
    5
    5
See reviews for
14
3
3
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (14)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (5)
All months
Milwaukee, Wisconsin
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We had two queen rooms for the track meet this weekend. The prices in Ames were higher and Ankeny was only a 20 minute drive to the track. The employees were friendly and helpful. Our rooms were clean and the kids took advantage of the daily breakfast. The refrigerators and microwaves in the rooms were clean also which was a... More 

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. I am glad that you had an exceptional experience with the staff and with your room as well. I hope you did well in track and we hope you will stay with us again when you are in the area. Thanks! More 

Nebraska, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We needed a hotel for one night because we were passing thru Ankeny. The employees were friendly and helped us find a room. She even showed us one before we officially decided. The breakfast was your typical hotel continental breakfast. Everything was clean and nice.

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate all feedback. I am glad that you happen to choose us while you were passing through. I hope the next time you are in the area you will stay with us again. Thank you! More 

2 reviews
5 of 5 stars Reviewed May 30, 2015 via mobile

Again we stayed at this hotel while working out of town. They made a few small changes to the breakfast area which is nice added sausage and eggs to go with the sausage and gravy biscuits. Samantha did an amazing job getting us checked in and making us feel right at home. She does a great job training the new... More 

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for continuing to stay with us when you are in the area. We appreciate your feedback. I'm glad you feel at home while you are hear. Hope to see you soon. Thank you! More 

beaman
Level Contributor
4 reviews
4 of 5 stars Reviewed May 19, 2015

I have stayed here many times for business and I have not had any problems. The staff has been very accommodating. If I have ever had any issues, the staff was very prompt in fixing the issue. The only issue is the entrance to the hotel. It could be easy to miss if you are not familiar with the area.

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. I would like to apologize about the entrance. We have asked the adjoining business if we could put a sign up but they have not allowed it for fear of taking away from there business. We appreciate you staying with us and hope to see you next time... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 10, 2015

The staff here is excellent! Melanie is great but Samantha is my favorite. It was a busy weekend with graduation and sports teams. Breakfast was wonderful! I really appreciate that they found room for me after a long day. It was late night or should I say early morning. Samantha was very helpful.

Was this review helpful? Yes
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. I am happy to see that Melanie and Samantha were able to accommodate you on such a busy weekend. I hope you will stay with us on your future visits in Ankeny. Thanks you, More 

2 reviews
5 of 5 stars Reviewed April 29, 2015 via mobile

Mellany and Samantha are amazing, they treat you like family and makes the hotel feel like home. We stay here every time we are in town on business. Clean rooms, good breakfast, and very friendly staff!

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. I am glad the staff is friendly and that you enjoy your stay with us! Thanks, More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 18, 2015

The great staff gives a good first impression. Our room didn't have wifi and the phone didn't work. They were happy to move us to the 3rd floor where they had a better Internet connection because they had been having problems with it. The new room was better but our room was just ok. There are many options in Ankeny... More 

Was this review helpful? Yes
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our survey. We appreciate your feedback. I would like to apologize for the wifi problems with your room. We are updating our access points and hopefully have the problem fixed. I hope you will consider staying with us again in the future. Thank you! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

I must say every time I stay at the quality Inn in Ankeny, IA they treat me with professional and kind service. Trent is a very professional person when checking me in. Samantha is also very friendly and professional when checking me out in the morning thank you for your friendly service. I would recommend this place to everyone staying... More 

Was this review helpful? Yes
Krysti K, Manager at Quality Inn & Suites, responded to this review

Thank you Kerry for taking the time to review our hotel. I'm happy to hear that you receive exceptional customer service. We appreciate you choosing our hotel for your stay, and look forward to seeing you next time your in the area. More 

Jefferson City, Missouri
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

Nothing spectacular, but very serviceable. The morning staff was very friendly, the evening staff seemed to have just come out of a coma. The breakfast has a waffle maker, offering blueberry and regular waffles. The breakfast is little light on available protein--other than cold hard boiled eggs, all carbohydrates. Overall, a decent experience.

Was this review helpful? Yes
Krysti K, Manager at Quality Inn & Suites, responded to this review

Thank you for choosing out hotel for your stay, and taking the time to fill out a review. We are excited to be adding new options to our breakfast. I apologize for the night staff appearance. We will speak with the staff. I hope you stay with us in the future. More 

Kearney, Nebraska, United States
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 15, 2015

This quality inn was average like most. The property is a little older, but the room was clean. Some maintenance is needed on the rooms. The breakfast was typical of Quality Inn, biscuits with gravy, cereal, some pastries. The staff was very friendly. I was a little disappointed, I am a Diamond Member, and was one of only 2 bookings... More 

Was this review helpful? Yes
Krysti K, General Manager at Quality Inn & Suites, responded to this review

Lonnie, Thank you very much for choosing to stay with us, as well as taking the time to write us a review! We really appreciate your business and feedback. We use guest feedback to help us tell our staff how we are doing and how we can improve. I apologize that your upgrade was missed this time around. We do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ankeny hotels
2.0 mi away
AmericInn Lodge & Suites Ankeny
1.9 mi away
Comfort Inn Ankeny
Comfort Inn Ankeny
#6 of 13 in Ankeny
4.0 of 5 stars 59 reviews
0.1 mi away
BEST WESTERN Metro North
Show Prices
Show Prices
Show Prices
0.2 mi away
Fairfield Inn Des Moines-Ankeny
0.1 mi away
Days Inn Ankeny
Days Inn Ankeny
#12 of 13 in Ankeny
2.5 of 5 stars 103 reviews
1.8 mi away
Courtyard Des Moines-Ankeny
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay