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Country Inn & Suites By Carlson, Ankeny

#8 of 13 Hotels in Ankeny
Certificate of Excellence
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2510 SE Tones Drive, Ankeny, IA 50021
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Country Inn & Suites By Carlson, Ankeny
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Country Inn & Suites By Carlson, Ankeny
Country Inn & Suites By Carlson, Ankeny
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79 Reviews from our TripAdvisor Community

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Traveler rating
    28
    27
    12
    7
    5
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35
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (13)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (10)
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1 review
1 of 5 stars Reviewed 1 week ago

After a long 95 degrees our air conditioner quit working in the middle of the night/early morning so I took the cover off to see if screen was possibly plugged only to find a significant amount of black mold behind cover. When I approached the front counter the next morning they told me they would have it cleaned up after... More 

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Iowa
1 review
1 of 5 stars Reviewed 4 weeks ago

Absolutely terrible. We have stayed at several country inn and suites and never had any problems. This one is quite different. Checked in only to find that they had given me a king room rather than a queen as I had reserved. Was traveling with a family of four. Their excuse "well we only thought you were traveling with one... More 

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Cheri T, General Manager at Country Inn & Suites By Carlson, Ankeny, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. This Hotel is going through a full rneovations and we are sorry for any inconvienances it might have caused. I have adjusted your credit card for your stay. We do hope you will... More 

Tinley Park, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised with this hotel! Staff were welcoming and nice, the newly renovated room was very nice (especially the bathroom) and the free breakfast was so much better than I ever expected. The whole place is undergoing a refresh, and you wouldn't know it by sound. I never once heard the construction workers working, very quiet. They have... More 

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Marion
1 review
5 of 5 stars Reviewed June 20, 2015

This is the third time we have been to this hotel. It is wonderful. We always stay in the whirlpool suite. The first time we stayed in they were beginning to remodel the hotel. Since the. We have gone two more times. Watching the remodel it has become even better then what it was previously. Which was great to start.... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Ankeny, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 19, 2015

Our room is roomy and clean. TV set low on a small dresser, hard to watch. The pool area is filthy, hot tub was luke warm at best and I could feel where all the debris had gathered in the far corner of the hot tub. I tried to take photos but the hot tub has ran non stop without... More 

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Cheri T, General Manager at Country Inn & Suites By Carlson, Ankeny, responded to this review

Good Afternoon Staci, We want to thank you for staying with us at the Country Inn & Suites in Ankeny. This Hotel is going through a full renovation and we are sorry for any inconvienances that might have caused. Unfortunately you stayed over a very, very busy weekend and we had alot of teams staying with us as well. It... More 

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