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Baymont Inn & Suites Ames

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1605 S. Dayton Place, Ames, IA 50010 (Formerly Comfort Inn Ames)
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1 room 1 guest
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Baymont Inn & Suites Ames
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80 Reviews from our TripAdvisor Community

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Traveler rating
    4
    19
    25
    21
    11
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43
7
5
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (25)
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Sussex, Wisconsin
1 review
2 of 5 stars Reviewed 1 week ago NEW

No hot tub,, looks like its been down for at least months.. full of mold People wandering hotel Front desk absent. Breakfast was gone except for cereal at 8:15 am Wanted wake up call at 7:45 am,,, never got.. was late for meeting. Will never,never, ever stay again!!!!

Review collected in partnership with Baymont Inn & Suites

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Lenexa, Kansas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A family trip to the Iowa State Fair at the last minute pushed us to Ames for a room. Awful experience and place. Lots of caulk, dirty carpet, and there is 2" of clearance between the bathroom door and the toilet. Very rundown. The worst part was the discovery on Saturday night at 1130 that the maids did not close... More 

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Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for staying, and for sharing your comments. Please know that we do everything in our power to satisfy all of our guests and it is unfortunate that sometimes things are missed. I can understand and appreciate your sentiments and I apologize that you were unable to enjoy your stay. I understand one of our senior Managers had already... More 

Travelers are raving about these Ames hotels

Roadie
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stay was okay. For the last night, my room was ignored by housekeeping, room was as I left it, no replenishment. Fortunately there was enough leftover soap and towels to tide me over. Manager apologized at checkout, yet made no amends.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thanks for your feedback, and of course for your business. We are truly sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. Please be assured, that I have addressed your comments and spoke to each individual department concerning your experiences with us. We hope to be of service to you in... More 

Des Moines, Iowa
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place was being painted (outside) when I stopped so it looked a little silly. But I had no complaints. Linens were nice, looked and smelled clean inside and out. Staff was helpful. 4 minutes from I-35. On the southeast side of town. If you are hanging out in Ames you might want to be closer to the action. If... More 

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

The entire team at Baymont Inn and Suites Ames, IA would like to thank you for your feedback and compliments. We are extremely pleased to know that you enjoyed our hotel, its location and amenities. Our goal at Baymont Inn and Suites Ames, IA is to provide excellent service and creating an exceptional experience. Again, we are very pleased and... More 

Enon, Ohio
Level Contributor
175 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok so I found this to be a converted Comfort Inn and they have a ways to go to get it to a point I'd call sanitary in some places. First the good.... The room was nicely appointed but was humid and had a musky odor. The furnishings are clean and in good condition the wifi thus far has been... More 

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Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for taking the time to leave us feedback. We greatly welcome and appreciate all comments from our guests. As our guest , you can expect warm hospitality and clean comfortable rooms, where everything works to make your stay trouble-free and enjoyable. This is certainly not a norm at this location and we are deeply sorry for the service... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

As I'm laying in the bed and my significant other is getting so we can check out I thought I would write a review. First, if you're wanting a nice, clean, professional hotel for you or your family to stay at this is not the one. I was greeted with "it will be just a couple minutes we had some... More 

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for sharing your experience and for your comments. I would like to thank you for your business and apologize for the dissatisfaction of your stay with us. It is never pleasant to hear that our guest was not satisfied with his or her experience. Please know that your feedback is extremely valuable to us. As our guest, you... More 

Afton, Iowa
1 review
3 of 5 stars Reviewed 4 weeks ago

Unexpected stay, wanted something cheap. Walk in rate was higher than on-line but they let me book online from counter. Terrified at first because entire hall smelled of fresh cigarette smoke. Room seemed fresh.Hair ball in bathtub and a random hair stuck to side of sink in bathroom. Whirlpool not open and looked disgusting with rust and mold and pool... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for your comments regarding your stay and for your feedback. Each comment is very important to us and helpful in improving our services. It is never pleasant to hear when a guest is not satisfied with his or her experience. We are deeply sorry for the service failures you experienced on this occasion. We take great pride in... More 

Mount Ayr, Iowa
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

We book three rooms for a weekend wedding. The hotel is easy to find for all the out of town guests. The receptionist was very friendly. The rooms were clean and neat, and the breakfast was good. The teenagers thought the pool was a little small; that was the only complaint of the weekend.

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for choosing to stay with us at the Baymont Inn and Suites Ames, IA. We are extremely pleased to know that you enjoyed your stay. Our biggest priority is to provide our guests with exemplary service and we’re ecstatic to discover that you received that from our team during your recent stay with us. We often receive compliments... More 

Cincinnati, Ohio
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 17, 2015

We stayed here wile visiting friends in the area. We chose Baymont for proximity to i35 and price. The hotel was not flashy at all but met our need. The wifi was not perfect but the room was clean and we had choices for breakfast. There was a pool but did not use it. I did take a run and... More 

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Baymont Inn and Suites Ames, IA would like to thank you, for the time you have taken to offer your feedback. We appreciate your kind review about our service culture and thank you for acknowledging the friendly service team. Please let me know when you plan a return trip, and maybe we can help you host a small but memorable... More 

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