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Baymont Inn & Suites Ames

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1605 S. Dayton Place, Ames, IA 50010 (Formerly Comfort Inn Ames)
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Baymont Inn & Suites Ames
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74 Reviews from our TripAdvisor Community

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Traveler rating
    4
    18
    23
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    10
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Afton, Iowa
1 review
3 of 5 stars Reviewed 2 days ago NEW

Unexpected stay, wanted something cheap. Walk in rate was higher than on-line but they let me book online from counter. Terrified at first because entire hall smelled of fresh cigarette smoke. Room seemed fresh.Hair ball in bathtub and a random hair stuck to side of sink in bathroom. Whirlpool not open and looked disgusting with rust and mold and pool... More 

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Mount Ayr, Iowa
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We book three rooms for a weekend wedding. The hotel is easy to find for all the out of town guests. The receptionist was very friendly. The rooms were clean and neat, and the breakfast was good. The teenagers thought the pool was a little small; that was the only complaint of the weekend.

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Travelers are raving about these Ames hotels

Cincinnati, Ohio
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here wile visiting friends in the area. We chose Baymont for proximity to i35 and price. The hotel was not flashy at all but met our need. The wifi was not perfect but the room was clean and we had choices for breakfast. There was a pool but did not use it. I did take a run and... More 

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Baymont Inn and Suites Ames, IA would like to thank you, for the time you have taken to offer your feedback. We appreciate your kind review about our service culture and thank you for acknowledging the friendly service team. Please let me know when you plan a return trip, and maybe we can help you host a small but memorable... More 

Minneapolis, Minnesota
2 of 5 stars Reviewed 2 weeks ago

Visited and smell of cigarette smoke fills the air. Discussed this with the staff at the front desk and was told only 3 smoking rooms on the site on the first floor. We were on floor 2 and it was very noticeable. Pool area was very poor limited towels for guests and dirty area. The breakfast area not stocked well.... More 

Review collected in partnership with Baymont Inn & Suites

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Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for your comments. I am sorry that you have concerns about your experience at our hotel. Although it is never pleasant to hear when a guest is not satisfied with his or her experience, we do need to be aware of these situations. I will be sharing your comments with hotel staff during our upcoming meetings as a... More 

Maple Grove
1 review
4 of 5 stars Reviewed 3 weeks ago

My daughter and I were visiting for her Iowa State University orientation the next morning. It was busy, however the front desk clerk greeted us & checked on the readiness of our room. They had just finished cleaning the room as the cleaning chemicals were extremely strong. I gasped for air & found it difficult to breathe. The fan was... More 

Review collected in partnership with Baymont Inn & Suites

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Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for your wonderful remarks and feedback on our hotel and services. We are extremely pleased to know that you enjoyed your visit and glad that we were able to provide you with such a comfortable stay at the Baymont Inn and Suites in Ames, IA We strive to really understand the needs of our guests and our hotel... More 

Fredericksburg, Iowa
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hot tub was empty. The pool was dirty. The room was clean, the beds were comfortable...it was quiet and walls seemed to be well insulated against noise.

Review collected in partnership with Baymont Inn & Suites

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Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our pride has been that we strive to go beyond our guest's expectations. My team and I really appreciate your business and we are glad that you enjoyed your stay with us. We took the hot tub out to accomodate a work out room that... More 

Seymour, Missouri
4 of 5 stars Reviewed 4 weeks ago

Had NOT realized there was NO elevator. I have no cartilage in one of my knees and severe arthritis in both. So this was NOT a plus! Of course our room was on the 2nd floor and the ice machine entailed a trip down and back up the stairs....:( However, I had probably the best shower ever! The water pressure... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

The entire team at the Baymont Inn Ames, IA would like to thank you for your feedback and compliments. We are extremely pleased to know that you enjoyed our hotel and hot breakfast buffet. Our goal at Baymont Inn Ames, IA is to provide excellent service and creating an exceptional experience for our guests and so we are extremely sorry... More 

Des Moines, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in Ames for a wedding over the weekend. At check-in the receptionist was very professional and pleasant. The room was very clean as well as the bathroom. I booked 2 other rooms for family members and they were happy with the hotel as well.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thank you for taking the time to share your feedback, your experiences and compliments at Baymont Inn Ames, IA. Please know that your feedback is extremely valuable to us. We are glad that you, your friends and family enjoyed our hotel and its amenities.. Again, thanks for your business and loyalty and please reach out to me on your next... More 

New London, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The front desk lady who was there the whole time we were there, clearly didn't want to be there. The first night, pool was out of towels, stopped to asked for additional ones. Was greeted with, "I am doing the best we can." Finally brought in a couple towels, but not enough for everyone. Used ones from room. When we... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Robert P, General Manager at Baymont Inn & Suites Ames, responded to this review

Thanks for sharing your comments....I understand one of our senior Managers had already reached out and apologized immediately as well. Never is there an excuse for poor service....NEVER. People are our (and your) most important part of the experience. I will address that, with that lady personally. She is usually a stellar employee. Perhaps there is something going on in... More 

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