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Holiday Inn Express Ames

2.5 of 5 2600 E. 13Th Street, Ames, IA 50010
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Holiday Inn Express Ames
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Holiday Inn Express Ames
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143 reviews from our community

Traveler rating
    59
    53
    18
    8
    5
See reviews for
34
17
8
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thunder Bay
Top Contributor
127 reviews 127 reviews
61 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Pulled in later in evening after long day of driving -- hotel was easy to find - checked in with no reservation - both people very helpful - no upgrades were available as hotel was fairly full -- had a king size bed - very comfortable - good bedding -- heater was a little loud but did not keep me... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you so very much for your comments. Each review is shared with our entire staff and we are so pleased that you would select our hotel again when in the area. We look forward to your return. Carol S General Manager More 

Bellevue, Nebraska
1 review
4 of 5 stars Reviewed 1 week ago

Most of my business stays are at Holiday Inn Express Hotels. The hotel was nice and the front desk person (John) was very polite and very courteous. I would stay at this hotel again when I am in the area.

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

We so appreciate your encouraging feedback and for selecting the Holiday Inn Express for your business travel. John is truly a hospitality professional and is greatly appreciated by all. Please visit us on your continued travels to Ames. Carol S General Manager More 

Holmen, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Although this facility was in the midst of some renovation work, my stay was great. My room was recently completed and in very nice condition. My compliments to the very friendly and helpful staff(John).

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

The entire staff appreciates the 5 Star Rating, thank you so very much. We love hearing you had a great stay. I also appreciate your acknowledgment of John and the friendly and helpful service he provided for you. He is a true hospitality professional. More 

Emmetsburg, Iowa
1 review
4 of 5 stars Reviewed 2 weeks ago

Polite and helpful staff. Newly remodeled and clean rooms. I travel frequently and would choose this hotel again. I utilized the work out room which had more than just a few options for exercise. Also, slept great - great beds and quiet.

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for a wonderful review and your comments on our polite and helpful staff. Our entire staff truly takes pride in delivering their very best and I am always excited to see they receive recognition for their hospitality. Thank you for noticing. We anticipate our total "makeover" being completed by spring and certainly look forward to your return when... More 

Wyoming, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

We stay in Ames several times a year to visit our daughter who attends ISU. This is definitely our hotel of choice!! The staff is ALWAYS helpful and extremely friendly. John was at the desk when we checked in for this visit and he was great!! He was the only one at the desk and it was very busy, but... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for selecting the Holiday Inn Express of Ames your hotel choice and for the wonderful 5 Star rating. We love when our guests notice "clean", comfortable, friendly and helpful staff, and enjoy our delicious breakfast. John's warm hospitality and skills of handling a crowd at check in always bring him great comments. We thank you so very much... More 

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

The free breakfast buffet had a good selection and was kept well stocked. Larry tended the breakfast room with care and was very friendly and courteous. I am not down with Trip Advisor requiring 200 characters, that is just stupid.

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you very much for the great rating. We are so pleased that you enjoyed our breakfast offerings and noticed Larry's friendly, courteous service along with keeping the breakfast area stocked and very well cleaned. We thank you for your wonderful comments. Please visit us the next time your travels bring you to Ames. More 

Tumwater, Washington
1 review
4 of 5 stars Reviewed 4 weeks ago

The entire staff was great and very responsive to my needs. The second floor was being renovated, but it did not disrupt the rest of the hotel. There were a few minor things in my room, due to recent renovation on the third floor, that needed to be adjusted and when I asked for them to be resolved the staff... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

We love to hear the entire staff was great. Thank you so much for your encouraging review. I am so sorry that several items in your newly renovated room needed tweaking but very grateful the issues were resolved. Our staff is putting forth so much extra effort to minimize the effects of the renovation process. Our complete "makeover" should be... More 

Bingham Lake, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was under a remodel when we stayed. Our room had already been remodeled and I must say, job well done. We would have liked to have seen a towel rack instead of placing clean towels on the bathroom counter, but other that that, the updates were done very well. The AC/heater was quiet - always a plus for me... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for your exciting 5 Star rating. A good night's sleep and delicious breakfast to start the day are amazing things we love to hear. Larry is a true pro in our breakfast area and we love sharing your comments with him. Please visit us on your return to Ames. Our exciting "makeover" should be completed by spring. More 

Gainesville, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Traveling on business and arrived late. Room was ready and John was very friendly at check in. Rooms recently renovated and my heater didn't work. John immediately checked on it, filed a work order for the next day, and brought extra blankets. Larry was wonderful at breakfast all four mornings of my stay (great breakfast options, everything was well-stocked and... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for such an encouraging review. Both John and Larry provide great service for our guests and we appreciate that you acknowledged their level of service. The entire staff puts forth extra effort during the renovation to minimize the effects. Our exciting "makeover" should be completed this spring. Please visit us on your return to Ames. More 

Red Wing, Minnesota
1 review
4 of 5 stars Reviewed January 18, 2015

Nice clean room ,friendly service, nice breakfast. I was here for business it was quiet. I got a good night sleep . Staff was friendly, and helpful,my room was clean. The breakfast was nicer then other hotels I've stayed at.

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for your lovely comments. Clean, friendly, good night's sleep, delicious breakfast - all amazing things we love to hear. Please visit us again when in Ames. More 

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Additional Information about Holiday Inn Express Ames

Address: 2600 E. 13Th Street, Ames, IA 50010
Phone Number:
Location: United States > Iowa > Ames
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ames 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Ames Hotel Ames
Holiday Inn Ames
Ames Holiday Inn
Holiday Inn Express Ames Iowa
Hotel Style:
#3 Business Hotel in Ames

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