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All 18 Ames hotels

Holiday Inn Express Ames

2.5 of 5 Hotel   |   2600 E. 13Th Street, Ames, IA 50010
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Ranked #9 of 18 hotels in Ames
A recent review
4 of 5 stars reviewed 1 week ago
LEAVENONAJETPLANE65 Chicago, Illinois
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65 people have reviewed this hotel

Traveler rating
    20
    22
    14
    5
    4
See reviews for
18
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Top Contributor
83 reviews 83 reviews
55 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

This paticular place is ok it is clean just needs updating from top to bottom had a king room on 1st floor mattress was awful, room dated,And workout room needs new equipt. Staff is very friendly and goes out of their way to make you feel welcome Would stay here again if was just passing through not for long term.... More

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking the time to write a review on Tripadvisor. We do appreciate your feedback and use it as a way to improve how we deliver exceptional service and quality. Updating the property is in the works! Please come back to see all the changes, should your travels brnig you back to the Ames area. More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at this location for several reasons. One, the location, two the cleanliness, three the people. The front desk has great personnel. They attend to the customers needs. Coffee is always fresh. I would recommend this location to others!

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking the time to write a review on TripAdvisor. Most of all, thank you for the 5 star rating! The Holiday Inn Express Ames, Iowa strives to deliver exceptional service at an affordable price. We are elated to hear you enjoyed your stay! More

Lakeville, Minnesota
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is my second trip to this hotel this winter. The rooms are looking a little worn down. Both times I have stayed here I have discovered the desk chairs are broken and in need of replacement. The heater controls leave you freezing or in a sauna. Breakfast is good and ready on time in the morning. It could be... More

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PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for writing a review on TripAdvisor. The Holiday Inn Express Ames, Iowa prides itself on maintaining exceptional guest service along with a quality product. We do aplogize you found the quality of your guest room to be subpar. I have passed your comments on to the General Manager and the Chief Engineer. They assure me, action will be... More

Chelsea, Michigan
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was a standard room, everything worked fairly well, was very clean. However, the breakfast was a sad, sorry excuse for food. The scrambled eggs could best be described as reconstituted egg gravel. They weren't even warm, and so dry, the little pebbles wouldn't stay on any kind of utensil. They had salsa packages available and that is the only... More

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PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking the time to write a review on TripAdvisor. The Holiday Inn Express Ames takes each comment very seriously. I am disappointed to learn you did not enjoy the Express Start Breakfast. I have passed your comments on to the General Manager. I do know the breakfast standards are changing as to allow for a more "healthy"... More

Wytheville, Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 14, 2014

Clean, up to date hotel. Good breakfast. Noise level outside during the night woke me up a few times. Trucks from the nearby industries. Maybe add some pine trees for sound block. Also no usable outlet near bed, for cell phone charging or laptop. Overall a good hotel

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking the time to write a review for the Holiday Inn Express Ames, Iowa. We do value your opinion and use it as a way to cotinually improve how we deliver exceptional guest service and quality! I have passed your comments on to the Chief Engineer to see what he can do about the outlet and the... More

Elkader, Iowa
1 review
5 of 5 stars Reviewed February 14, 2014

I travel to Ames at least once a week, many times for multiple days and my stays at the Holiday Inn Express have been great. The staff is wonderful, greets you by name and with a smile. They take the time to listen to your needs giving 100 % in making your stay comfortable. Best place to stay in Ames!

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PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for your continued loyalty! The Holiday Inn Express Ames takes pride on delivering exceptional guest service at all times. We want to stand out from all the rest and that is why, not only do we select, hire and train each associate, we emphasize exceptional service and quality each and every day. We do look forward to seeing... More

Gardner, Kansas
1 review
5 of 5 stars Reviewed February 13, 2014

I travel a lot and find my way to Ames about 2 times per month. I always stay at the Holiday Inn Express when I'm there. Great staff, clean rooms, comfortable beds, and nice breakfast to send you out to meet the world. Michelle and the staff do the small things that make you feel welcomed and appreciated in your... More

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

The Holiday Inn Express Ames, Iowa appreciates your feedback and comments on Trip Advisor. We strive to provide each guest with a positive memorable experience worth a 5 star rating! We are pleased to have reached our goal with your stay!! I have shown this survey to the Staff as well as Michelle. The score and feedback has put a... More

Ames, Iowa
1 review
5 of 5 stars Reviewed February 6, 2014

I am have been coming to this hotel for 20 years because the staff is fiendly and have always helped if I needed something.They make animals out of towels and reminds me of being on a cruise. The rooms are quite and comfortable. Michelle always greets you with a smile during check in.

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for your continued loyalty to the Holiday Inn Express Ames. We do value your patronage and friendly face each time you visit! We pride ourselves on maintaining an exceptional level of service and quality that is unbeatable. Our staff goes above and beyond to make each stay comfortable and memorable. Towel animals are one of the ways, we... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed February 4, 2014

I travel in 5 states and am in the area every two to three weeks. I choose this hotel for its good service and helpful attitude. It's conveniently located and they make sure all is well with the accommodations. I am on a first name basis with many of the staff and Michelle is there to help if I need... More

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking time out of the your day to rate the Holiday Inn Express Ames, Iowa on Trip Advisor. We do value your feedback and use the comments as a way to continually improve how we deliver exceptional service and quality. We do selectively hire, train and develop each one of our Staff members to promote a positive... More

Charles City, Iowa
1 review
5 of 5 stars Reviewed January 30, 2014

I travel to Ames almost weekly and stay at this hotel most of the times I am in town. The staff is friendly and more than willing to help. Michelle always makes my next reservation for me and always makes me feel welcome.

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking the time to rate the Holiday Inn Express Ames, Iowa on Trip Advisor. The Staff prides itself on delivering exceptional service and quality each and every day. Michelle is definitely a valued member of the team and I am sure this comment has put a smile on her face. We do look forward to seeing you... More

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Additional Information about Holiday Inn Express Ames

Also Known As:
Holiday Inn Express Ames Hotel Ames
Holiday Inn Express Ames Hotel
Holiday Inn Ames
Ames Holiday Inn
Holiday Inn Express Ames Iowa
Address: 2600 E. 13Th Street, Ames, IA 50010
Phone Number:
Location: United States > Iowa > Ames
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Ames
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ames 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites of Ames, Iowa. The hotel is conveniently located in Ames, off I-35 at exit 113 on 13th Street. We are minutes away from many local attractions, including Iowa State University, Jack Trice Stadium, Cy Stephens Auditorium, NorthGrand Mall and downtown Ames. Several corporate and government offices are also nearby, such as USDA, NVSL, Iowa Cattleman s Association, National Farmers Organization, Sauer-Danfoss, Hach Chemical, Barilla, Ball Co. and 3M. The Holiday Inn Express Hotel was designed with keeping comfort in mind by providing spacious guest rooms and amenities to make travel less stressful, including complimentary use of the on-site indoor heated pool and workout facilities. We also feature the complimentary Express Start breakfast bar. All rooms offer free high-speed Internet & refrigerator/microwave. The hotel features suites and whirlpool suites offering all the same amenities as our standard rooms plus a separate parlor area. Whether it's for business or pleasure, you can enjoy peace of mind at the Holiday Inn Express Hotel & Suites Ames.The Holiday Inn Express Ames is conveniently located within walking distance to Sauer DanFoss, 3M, and the USDA. There are also restaurants and bars within a few minutes walk! Comfort, convenience, and warm hospitality are all located in Ames - it happens at the Holiday Inn Express Ames. ... more   less 
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