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All 18 Ames hotels

Holiday Inn Express Ames

2.5 of 5 Hotel   |   2600 E. 13Th Street, Ames, IA 50010
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Ranked #4 of 18 Hotels in Ames
A recent review
5 of 5 stars reviewed yesterday
rabssss Wichita, Kansas
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127 reviews from our community

Traveler rating
    52
    44
    18
    8
    5
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32
15
8
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wichita, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

Larry was fantastic in the breakfast room. He was always there making sure everyone had what they needed and was very friendly. I wish more people took their job as serious as Larry does. Thanks so much for my enjoyable 4 day stay and Merry Christmas. Bob Broeckelman

Was this review helpful? Yes
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 3 days ago NEW

Called without a reservation and John was very helpful in finding a room. After John was very friendly and quick on getting me checked in. He was very helpful in finding a place for dinner. I also observed him helping another guest as I was leaving the lobby going to my room. I will stay at this Hotel every time... More 

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Lincoln, Nebraska
1 review
3 of 5 stars Reviewed 4 days ago NEW

This HIE is in a good location and is nice. The building is not the latest HIE property but decent. The staff was helpful and tried to find me an iPhone charger from the "stash" of chargers left by other guests.

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Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were helped by John at the Front desk. They bent over backwards to help us out of a tight situation and I still appreciate it. If I am ever in Ames again I will be staying at this hotel again. Thanks again John!

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Elk River, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

Before we even got there they called us about how they are starting to renovate the same day we were arriving and they said everything would be fine but it wasn't they switched one of our rooms with two queen beds to one king bed so we had a family off fOUR in a regular king room with two cots..... More 

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Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for taking your time to write a review. We appreciate your feedback and use it as a way to continually improve our service. We strive for 5 Stars and sincerely apologize that we did not deliver the room type requested and that the pool temperature was uncomfortable. Our floor by floor indoor renovation is designed to provide low... More 

Woodridge, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Upon arriving the staff was very nice and we checked in very quickly. We needed some help choosing a place for dinner and were given many good options. We needed a late checkout and it was given to us without a problem.

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Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you for your 5 Star review. Each review is shared with the entire staff and we know we have met our goal when you are pleased with your stay. We look forward to seeing you again should your travels bring you to Ames. More 

Sigourney, Iowa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms are very clean and the staff are accommodating. The staff at the front desk call me by number. I would recommend that any one would stay at this hotel. It's nice to wake up and have a good hot breakfast before leaving the hotel.

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Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you so very much for your comments. Our entire staff shares in the success of the 5 Star rating, knowing we have met our goal in providing the service you expect. We look forward to seeing you again should your travels bring you to Ames. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stopped at the Holiday Inn Express because of weather and road conditions. We we greeted with a smile and told a room would be no problem. It was warm inside and the staff even offered us coffee or hot chocolate to take up to our room. It was clean. When checking our we saw Olivia and was told that... More 

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PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for the 5 star review! We do appreciate all the positive comments. Olivia made her debut a few weeks ago. Since then, she has brought joy and happiness to our team as well as our guests. Her cause not only helps out the community, but also a family in need. Thank you again for allowing us to treat... More 

Fort Madison, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn Express in Ames, Iowa over the Thanksgiving Day holiday and was very impressed by the Staff. Even though it was a snowy cold holiday the staff were helpful. The hotel is going through remodeling and still is very quite and clean. The breakfast was wonderful. I even enjoy the idea of them helping a... More 

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for the 5 star review! We do appreciate the positive comments. Olivia the Orchard made her debut a few weeks ago. Since then, she has made our customers forget about their busy days at the office or travelling, if even for a minute. She really brings joy to our team and to each one of our guests that... More 

PTony
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good value, convenient location from I-35. Clean rooms, had enough plug-ins for cell phones and tablets. Free breakfast selection is adequate-hot breakfast quality is okay. (Chobani yogurt was a nice choice - loved it). Lighting in bathroom could be better for putting on make up. Bathroom could also use shower gel in addition to the soap that was provided. The... More 

Was this review helpful? Yes
PatriotHospitality, Guest Relations Manager at Holiday Inn Express Ames, responded to this review

Thank you for the 4 star review! We are elated to hear you enjoyed your stay. Please stay tuned: the Holiday Inn Express will be undergoing a complete renovation come first quarter of 2015. We do encourage you to stop by and look at the sample boards! More 

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Additional Information about Holiday Inn Express Ames

Address: 2600 E. 13Th Street, Ames, IA 50010
Phone Number:
Location: United States > Iowa > Ames
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Ames 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Ames Hotel Ames
Holiday Inn Ames
Ames Holiday Inn
Holiday Inn Express Ames Iowa
Hotel Style:
#2 Business Hotel in Ames

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