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Holiday Inn Express Ames

2.5 of 5 2600 E. 13Th Street, Ames, IA 50010
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Holiday Inn Express Ames
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Holiday Inn Express Ames
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135 reviews from our community

Traveler rating
    56
    48
    18
    8
    5
See reviews for
32
16
8
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Gainesville, Florida
2 reviews
4 of 5 stars Reviewed yesterday NEW

Traveling on business and arrived late. Room was ready and John was very friendly at check in. Rooms recently renovated and my heater didn't work. John immediately checked on it, filed a work order for the next day, and brought extra blankets. Larry was wonderful at breakfast all four mornings of my stay (great breakfast options, everything was well-stocked and... More 

Was this review helpful? Yes
Red Wing, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

Nice clean room ,friendly service, nice breakfast. I was here for business it was quiet. I got a good night sleep . Staff was friendly, and helpful,my room was clean. The breakfast was nicer then other hotels I've stayed at.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

There was dust and noise since this place is undergoing remodel. But all amenities were in order, breakfast still up to par and customer service always great. You might not even notice the reworking of the rooms. We are platinum members and we're happy with our stay.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

The room size is really good , its very well lit and the décor is all new and that made my stay very comfortable and felt like home . The staff were cheerful and were always willing to help . The breakfast area is huge .

Was this review helpful? Yes
Brookings, South Dakota
1 review
5 of 5 stars Reviewed 4 weeks ago

We like staying at Holiday Inns. They are always clean, staff helpful and friendly. The one in Ames Iowa has a nice large eating area..... No waiting for a place to sit at breakfast. It's conveniently located with easy access to the university and downtown Ames

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you so very much for the wonderful 5 Star rating. We love when our guests notice "clean, friendly and helpful". Your comments are extremely encouraging to every staff member and we thank you for them. We look forward to your return the next time you are in Ames. Our complete makeover should be completed within the next several months... More 

Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We had a very nice comfortable room. The staff was very professional and helpful. The desk person came up right away with batteries for remote when we found the TV wouldn't work. Very cheerful and efficient. The cleanliness and maintenance were topnotch. We left an item there, and it was mailed to us immediately. Thank you for a very pleasant... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Comfortable, helpful, professional, clean and maintained are all amazing descriptions of what we love to have our guests experience. Thank you so much for the 5 Star rating. We welcome you back to enjoy our completed renovation and new look within the next several months. More 

Hampton, Virginia, United States
1 review
5 of 5 stars Reviewed December 23, 2014

Ashley was very kind in offering good conversation and compassion for someone stuck away from home. The rest of the staff was great. Example everytime I walked thru the lobby the desk person always asked how I was and if there was anything they could do for me. No matter what time. Even your middle of the night staff. They... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Your 5 Star rating for the Holiday Inn Express delivered a great gift to our staff. Thank you. It is extremely encouraging for each staff member to know how much they are appreciated by the service they deliver and comments such as yours bring such a joy to each individual knowing they have succeeded in bringing comfort and satisfaction to... More 

East Haven, Connecticut
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 20, 2014

A very pleasant experience. When I go to my room there was a personalized welcome greeting on the desk. I was given my 500 welcome point as a Platinum member. This hotel was in pristine condition. Everything was perfect. Heat was good "quiet" which is rare. Bed was very comfortable. Breakfast bar was a high point. I even had to... More 

Was this review helpful? Yes
Carol S, Manager at Holiday Inn Express Ames, responded to this review

Thank you so very much for the 5 Star rating. Your review covers the bases of everything we do for our guests. We take great pride in providing the best in lodging and services and are thrilled that you had such a pleasant experience. When an individual employee is named, such as Larry, we know what an important role he... More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed December 19, 2014

Larry was fantastic in the breakfast room. He was always there making sure everyone had what they needed and was very friendly. I wish more people took their job as serious as Larry does. Thanks so much for my enjoyable 4 day stay and Merry Christmas. Bob Broeckelman

Was this review helpful? Yes
Carol S, Manager at Holiday Inn Express Ames, responded to this review

Thank you so very much for the 5 Star rating and acknowledging Larry as an outstanding breakfast area employee. We love when a well deserved employee is recognized by name for the level of service they demonstrate. Larry consistently delivers that level of service that guests so enjoy. We welcome you back to the Holiday Inn Express when your travels... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed December 17, 2014

Called without a reservation and John was very helpful in finding a room. After John was very friendly and quick on getting me checked in. He was very helpful in finding a place for dinner. I also observed him helping another guest as I was leaving the lobby going to my room. I will stay at this Hotel every time... More 

Was this review helpful? Yes
Carol S, General Manager at Holiday Inn Express Ames, responded to this review

Thank you very much for your 5 Star review. We appreciate you taking a few minutes to acknowledge the exceptional service you received by John. We are in agreement that John is truly a hospitality professional who takes pride in delivering great service. The entire staff welcomes you back to the Holiday Inn Express when you are traveling to or... More 

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Additional Information about Holiday Inn Express Ames

Address: 2600 E. 13Th Street, Ames, IA 50010
Phone Number:
Location: United States > Iowa > Ames
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ames 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Ames Hotel Ames
Holiday Inn Ames
Ames Holiday Inn
Holiday Inn Express Ames Iowa
Hotel Style:
#2 Business Hotel in Ames

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