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Country Inn & Suites Ames

#3 of 19 Hotels in Ames
Certificate of Excellence
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2605 SE 16th Street, Ames, IA 50010
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Country Inn & Suites Ames
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Country Inn & Suites Ames
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168 reviews from our community

Traveler rating
    90
    48
    19
    9
    2
See reviews for
87
25
6
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (43)
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There are newer reviews for Country Inn & Suites Ames
See the most recent reviews
Waterloo
2 reviews
5 of 5 stars Reviewed July 29, 2014

I was very impressed with the cleanliness of the room. The bed was very comfortable and I was especially in love with the pillows. I have a neck problem and take my own pillow wherever I go but the pillows on the bed here were wonderful. The porch area was very inviting and we did spend a bit of the... More 

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Dear Guest, Thank you for sharing you story about us. We are happy you enjoyed your stay with us. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Debra Pratt General Manager Country Inn &... More 

monticello, United States
1 review
5 of 5 stars Reviewed July 27, 2014

Can't say enough good things about the hotel - nice and clean, great staff and check-in experience - granted the previous weekend we had a horrible experience at a competitors hotel in Nashville where they gave our room away then made us wait over half an hour while they tried to find another. I usually stay in my RV because... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for taking the time to mention us on Trip Advisor. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Debra... More 

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 26, 2014

This hotel exceeded my expectations. Room was very clean. Good room amenities. Quiet room with little outside noise except, of course, from people in the hallway. Very comfortable bed, pillows, and linens. Good towels. Very good shower head and pressure. Recommend hotel add a hook in the bathroom for hanging a toiletries bag or robe. Breakfast was very nice. Scrambled... More 

Was this review helpful? Yes
Debra P, Front Office Manager at Country Inn & Suites Ames, responded to this review

Thank you for your stay at the Country Inn & Suites By Carlson, Ames, IA Thank you for taking the time to mention us on Trip Advisor. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope... More 

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 23, 2014

I stayed here for a quick overnight recently -- so I can speak to the room and check-in service, but that's about it. I pulled into the parking lot at nearly midnight, so I was one of the last to check in that night. I was surprised to find people hanging out on the front porch of the hotel drinking... More 

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur... More 

Dyersville, Iowa
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 23, 2014

This hotel is ok. The thing we disliked was the bedspreads are very heavy. The bed has a top sheet and this comforter. We had to ask for a blanket the 2nd night to use instead of the comforter, which was much better. They do have a lovely porch with nice rocking chairs! The staff is very nice and accommodating.

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Debra... More 

Moville, Iowa
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 19, 2014

Not terrible. Lobby carpet- could use new. Rooms- fine, except some lights did not work, pillows were pancakes, and bedding was below what I have on my own bed. Pool- nice, but I think they were expecting a infant birthday party to swim. Kids eyes hurt after 10 minutes due to too much chlorine. Entrance- favorite spot. Had a covered... More 

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur... More 

Guttenberg, Iowa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

I've stayed there a total of 3 nights now. My daughter has been visiting ISU as a potential college for the fall and now that she is set to go there, we will definately be back, The rooms are clean, staff is friendly and I love the breakfast! It was very easy to book a room online as well.

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely Debra More 

Iowa City, Iowa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

We have stayed at several Ames hotels through the years, and this was definitely the best. It was very clean and comfortable. The staff was very friendly and went the extra mile to help us with directions, dinners and even got us a new refrigerator when ours stopped working. They offered to keep our food and beverages in their refrigerator... More 

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us here at the Country Inn. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Debra General Manager Country Inn & Suites Ames, IA. More 

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

We stayed at the County Inn & Suites in Ames, Iowa for two nights. The hotel is very well kept and the staff was friendly. I made my reservation on line with no problems. Comfy bed with extra pillows! Will stay again on our next visit.

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for taking the time to write out your stay with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely,... More 

Minneapolis, Minnesota
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 17, 2014

It was hit and miss at this property. We were greeted at an entry door that requires a lot of strength as it has not been adjusted properly. Basically, the left and right doors often bind / rub together requiring you to essentially open both doors at the same time. I'm surprised management or the maintenance staff hasn't figured this... More 

Was this review helpful? Yes
Debra P, General Manager at Country Inn & Suites Ames, responded to this review

Thank you for taking the time to comment on your stay with us. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed this issue with our team, and I assure you we are working diligently to ensure a similar situation does not... More 

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