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Hilton Garden Inn Ames

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1325 Dickinson Ave, Ames, IA 50014
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Hilton Garden Inn Ames
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Ranked #7 of 18 Hotels in Ames
A recent review
4 of 5 stars reviewed 2 weeks ago
DanielW68 Bludenz, Austria
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213 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bludenz, Austria
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Hotel, clean big rooms and an ok breakfast. Everything was fine, nothing to complain about. Was there for a Business Trip and specially the Wifire was great, really fast. Bed was good, only the really noisy aircon was disturbing.

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Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been here probably 40 times. Tipical american hotel with good, very good breakfast with fresh Made eggs, and different kind of donuts and muffle. The Wi-Fi is always working. Very confortable rooms, large size as normal in US The price is convenient. The Service at the front desk is gentle and efficient It is located in a quite... More 

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Saskatoon, Saskatchewan, Canada
Top Contributor
70 reviews 70 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love the Hilton. My company lets us pick from a few hotels when we travel and my choice is always the Hilton. Staff here are friendly and knowledgable and they make every effort to ensure your stay is nice. The restaurant serves good food at breakfast and supper. I'm not sure about pricing because I get a meal card.... More 

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Bettendorf, Iowa
Top Contributor
101 reviews 101 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Heading to Iowa State, this hotel is right around the corner and in great shape. The desk person was very friendly and checked us in quickly. I had a nice room with a separate bedroom and sitting area, get one if you can, it's nice. It was a late check in with an early start so I didn't get a... More 

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Charlie, Thank you for the great review! We are so happy you enjoyed your suite and agree they are wonderful, even if just for a night. We hope you can try out our breakfast on your next visit! We look forward to having you as a guest again soon. Thank you, Brittany Johnson Assistant General Manager More 

Wichita
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015 via mobile

This was not my preferred hotel in Ames due to the price, but I was very pleased with my three-night stay. The staff were friendly, professional, and quick. The lobby was comfortable and my king bed room was clean, smelled wonderful, and had plenty of room. It's located off the highway, which can be noisy at times but it's not... More 

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your experience with TripAdvisor. We are thrilled that you enjoyed your room! Be sure to check out some of our packages next time, such as our bed-and-breakfast package that includes breakfast in the room rate at 1/2 price! We hope to have you as a guest again in the near future. Thanks, Brittany Johnson Assistant General... More 

Washington, DC, United States
1 review
4 of 5 stars Reviewed February 6, 2015

The hotel staff was absolutely incredible, so was the food in the hotel restaurant. I ate breakfast there on multiple occasions where I had a very short time before having to leave for my meeting. The staff was extremely fast and efficient and attended to my every need. The reception staff was also extremely helpful and friendly and very accommodating.... More 

Review collected in partnership with Hilton Garden Inn

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Kavita, Thank you for sharing your experience with TripAdvisor. We are thrilled you enjoyed your stay with us, especially that you enjoyed our staff. We apologize for the issues you experienced with our 3rd party dry cleaning service, as well as the noisy HVAC unit. I can assure you this is not our standard. We hope to be your first... More 

League City, United States
1 review
5 of 5 stars Reviewed February 3, 2015

The Hilton Garden Inn in Ames, IA provides a comfortable ' Home Feeling ' for guests. Very nice staff with all of the amenities to make you feel comfortable. I plan to stay there each time I visit Ames.

Review collected in partnership with Hilton Garden Inn

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Whitney, Thank you for the great review of our hotel with TripAdvisor. We are so happy to be your home away from home in Ames. We'll see you next time! Thanks, Brittany Johnson Assistant General Manager More 

Illinois
Top Contributor
147 reviews 147 reviews
56 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 25, 2015

This is a newer Hilton Garden Inn property, located just off of Rt. 30 in Ames. As with most Garden Inns, the rooms are very comparable to a Hampton/Holiday Inn Express/Fairfield, but the "front end" is where all the differences are. Features include a small bar, a restaurant, and a very large lobby - great places for informal business meetings.... More 

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your experience with TripAdvisor. This review made us all smile! We are so happy you enjoyed our open lobby and our restaurant style breakfast. We also appreciate you using our E-check in feature. This is a new tool for our Hilton Honors members to try to cut down on your check-in time so you have more... More 

Topeka, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015

Hotel looks beautiful. Is expensive. Breakfast isn't included. I had to wait over 10 minutes in the morning to get coffee, and then when he handed my cup to me, it spilled, on my hand (ouch). There were other issues, that I sure wouldn't expect from a Hotel that looked like this.

Review collected in partnership with Hilton Garden Inn

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GuestRelationships, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

We appreciate you taking the time to post a review of your stay with us. We're so sorry to hear about your unfortunate accident. We hope that you shared the other issues you had with the onsite management team so they could address them immediately. We'd appreciate you considering staying with us again and the opportunity to make a better... More 

Alta, United States
1 review
4 of 5 stars Reviewed January 19, 2015

Stayed in Ames for a kids swim meet. The hotel was very nice and the cost reasonable. Amenities were good. Staff was accommodating. Location was nice for our event. Restaurant choices nearby are limited but Ames is easy to get around so there are plenty of choices within ten minutes.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Tom, Thank you for the great review. We are happy that our staff was accommodating for your group! We hope to see you again for your next meet! Thanks, Brittany Johnson Assistant General Manager More 

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