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All 18 Ames hotels

Hilton Garden Inn Ames

3.0 of 5 Hotel   |   1325 Dickinson Ave, Ames, IA 50014
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Ranked #8 of 18 Hotels in Ames
A recent review
5 of 5 stars reviewed yesterday
Travis G Kansas City, Missouri, United States
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196 reviews from our community

Traveler rating
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    30
    22
    12
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76
22
5
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City, Missouri, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We were travelling through some bad weather and decided to stay in a hotel. We were glad we selected this hotel. My son got sick and vomited on one of the beds. They not only replaced the sheets but sent up some Sprite and crackers for free. We ordered room service from the restaurant and it was delicious. I highly... More

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St. Paul, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is an excellent example of a Hilton Garden Inn. The hotel is clean and new looking. There is a restaurant in the hotel and a few within walking distance. Several restaurants within a few minutes drive. Iowa State campus close by. Staff was very friendly and I experienced no problems during my stay.

Review collected in partnership with Hilton Garden Inn

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Huron, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Walking through the front doors, you'd think you were staying at a high end hotel. The entry is well done with appropriate seating and a fireplace. Check-in was quick and easy, the clerk was friendly and worked with us as I had booked two rooms, but needed the other individual to pay seperately. The room was clean and comfortable. Access... More

Review collected in partnership with Hilton Garden Inn

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Sudbury, United Kingdom
Top Contributor
100 reviews 100 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were passing through the Des Moines area and were looking for a place to overnight with good beds and a restaurant without spending a fortune. We picked the Hilton garden Inn in Ames for the price of the room and because we like to stay at Hilton Garden Inns. The hotel was not in our sat nav system and... More

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are happy you choose to stay with us among the many options and we are thrilled you enjoyed your location near the pool. We hope to have you again soon! Thank you, Brittany Johnson Assistant General Manager More

Cary, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was a quick trip, in an out but very comfortable and the staff was excellent. Breakfast was good and quick and they were very attentive, lots of options. Beautiful facility. The most frustrating thing is filling out a survey that requires a minimum of 200 characters, wishing I had opted out now.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your quick experience with TripAdvisor! I apologize for your frustration with having to write so much, but we appreciate you doing so! We hope to see you again, but hopefully your next stay will be longer so you have more time to enjoy our facility. Thank you, Brittany Johnson Assistant General Manager More

Waterloo, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel and great staff. Pool area was clean and warm on a cold November day. Rooms were clean and comfortable. Internet was a little lacking. Great selection of channels on the television. Outside area was well landscaped and maintained.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We appreciate your wonderful comments and we are happy you were able to use our pool! We are currently looking into upgrading our internet in the near future. We hope to have you as a guest again soon! Thank you, Brittany Johnson Assistant General Manager More

Albany, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I travel nearly every week on business and compared to other Hilton Garden Inns this one is on the low end. I have stayed here several weeks recently. The rooms are your typical Hilton Garden Inn. Some issues: The amenities in the bathroom are minimal. Strange how you can get mouthwash and body wash at a nearby Hampton (the lower... More

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

I wanted to thank you personally for writing a review on TripAdvisor and for your feedback. I am sorry that you did not find everything to your satisfaction. It is my goal to exceed our customer’s expectation and it seems we did not meet yours. I will be looking into all of the issues you mentioned to ensure we correct... More

San Jose, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I hate this kind of review, but this one cannot be avoided - maybe it will help staff get their acts together. I make a business trip to Ames once a year. When I come, I usually stay at the Hampton Inn, but this time I thought I would move up the chain a bit; plus it was a bit... More

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for writing a review on TripAdvisor. I want to personally apologize for the service you received during your stay. I can assure you this is not our standard and I will be looking into each issue you brought up and this will be taken care of. I do hope you give us another chance on your next trip... More

Chicago
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I used to frequent this hotel every other month but got tired of the front desk telling me I couldn't get my corporate discount unless: 1. I called 1 day in advance to "tell" them. 2. If it's overcrowded. Every time I visit I get the same hassle. The Breakfast is OK, unlike every other HG they don't serve your... More

Was this review helpful? Yes 2
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your experience with TripAdvisor. I apologize that you did not enjoy your stay. Unfortunately, corporate rates are based upon availability. The further in advance you book, the better chance of booking that discounted rate. This is made clear to businesses setting up corporate rates with any hotel and I apologize for any frustration or confusion. I... More

New York NY
Top Contributor
93 reviews 93 reviews
75 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed October 23, 2014

Very nice hotel in a quiet area. There are some things nearby for shopping and dining and it is very convenient to the highway while still being very quiet. Friendly staff and very comfortable. I would definitely return.

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for the wonderful review you shared with TripAdvisor. We were thrilled to see you enjoyed your stay. We hope to see you again soon. Thank you, Brittany Johnson Assistant General Manager More

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Additional Information about Hilton Garden Inn Ames

Address: 1325 Dickinson Ave, Ames, IA 50014
Phone Number:
Location: United States > Iowa > Ames
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ames 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa

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