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All 18 Ames hotels

Hilton Garden Inn Ames

3.0 of 5 Hotel   |   1325 Dickinson Ave, Ames, IA 50014
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67%
Ranked #8 of 18 hotels in Ames
A recent review
5 of 5 stars reviewed 2 weeks ago
Francis B Minneapolis, United States
  • Reviews (169)
  • Photos (17)
  • Amenities
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  • Room tips (21)
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169 people have reviewed this hotel

Traveler rating
    74
    39
    27
    18
    11
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65
20
5
63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Ames, United States
1 review
1 of 5 stars Reviewed 1 week ago

Bad toilet paper. Neighbors can be heard clearly. Small mini Fridge. Terrible bed. I did not sleep. Room service had to come 5 times to get it right. All in all I would say that I would expect more paying 1/3 the price. A fancy looking lobby does not mean I will settle for a motel 6 quality room and... More

Review collected in partnership with Hilton Garden Inn

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Minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is EXCELLANT! The Hotel is like brand new and is well maintained. We enjoyed a super comfortable two night stay in a clean and fresh room, The accessable room made my use of a wheelchair very easy and the bathroom was very easy to use. The breakfast deal made the mornings a treat and very relaxed.

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Hotel seemed fine at first. Unfortunately, when we were going to bed my daughter found a pair of dirty women's underwear behind the nightstand. I told the clerk in the morning and all they said was that they would use it as a teaching lesson. We decided not to stay for breakfast after that.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear jenniferg175, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. I apologize that the room wasn't cleaned thoroughly. I believe that should we have the privilege of being your lodging choice on future visits to Ames, we will earn your "Five"... More

San Antonio, Texas
Top Contributor
112 reviews 112 reviews
90 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great newer property. I have been trying to write this review for 20 minutes due to the tortoise like internet. Come on folks. In 2014 you can't get high speed internet? I could not play Spotify, and search my e mail. Crazy. Get this fixed and your property is great. Unfortunately, this experience overshadows the rest.

Was this review helpful? Yes
Patricia C, General Manager at Hilton Garden Inn Ames, responded to this review

Dear Wayfarer58 Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. I am happy that you were satisfied with your stay in all ways except for Internet connectivity. I am therefore glad to inform you that we are working on increasing our... More

Mendota Hights, United States
1 review
3 of 5 stars Reviewed June 11, 2014

Needs more staff at breakfast . We waited for a server every time we went to eat. The price for the area is on the high side, but we are will to pay for a good location. We just want the service to match the price!

Review collected in partnership with Hilton Garden Inn

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Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear Dan R, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. I apologize for the lack of service you experienced in the restaurant for breakfast. I will personally make sure to follow up with the F&B Manager to ensure this isn't... More

1 review
4 of 5 stars Reviewed June 11, 2014

The hotel offers nice rooms, located close to decent dining, close to the interstate and campus. The breakfast choices allows to all options and provided me with a good start on the day. It is an obvious choise for a business traveler and I would choose it again

Review collected in partnership with Hilton Garden Inn

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Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear Jesper H, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. We are happy you enjoyed your stay. We believe that should we have the privilege of being your lodging choice on future visits to Ames, we will earn your "Five"... More

Ijamsville, Maryland
Top Contributor
50 reviews 50 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 25, 2014

I had a real nice stay at this property on a recent business trip. Clean property from top to bottom with comfortable beds and pillows. The front desk staff were fantastic and made me feel at home, greeting me when they saw me and offered up some good suggestions about where to eat. The only comment I could make was... More

Was this review helpful? Yes
Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear Gkalas, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. We are happy you enjoyed your stay, with the exception of the server. We believe that should we have the privilege of being your lodging choice on future visits to Ames,... More

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 14, 2014

I have been in Ames at least a half dozen times in the last year. This was the first time I stayed at the Hilton Garden Inn. This hotel is by far the best hotel in Ames. Extremely clean and comfortable!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear L8nitejs, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. We are happy you enjoyed your stay. We believe that should we have the privilege of being your lodging choice on future visits to Ames, we will earn your "Five" rating!... More

Ankeny, United States
1 review
5 of 5 stars Reviewed May 9, 2014

We were a work group and everyone's experience was fantastic! We usually run into some sort of hiccup when we have a group traveling for work all with different companies and cards and expectations. This one was a hit with EVERYONE! Definitely would stay here again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear Amber Crystal M, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. We are happy you enjoyed your stay. We believe that should we have the privilege of being your lodging choice on future visits to Ames, we will earn your... More

Berthoud, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2014

You have to appreciate the consistency of quality of a Hilton Garden Inn. Good location. Solid experience. Near but not too near town. Staff was courteous. Just what I've learned to expect and trust from a Hilton Garden Inn. While I don't like the homogenization of America, when it comes to hotels, the consistency of quality is much appreciated.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Hilton Garden I... A, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear Henry D, Thank you for taking time to comment on your stay. We do take guest feedback to heart and try to improve our services based on your remarks. We are happy you enjoyed your stay, with the exception of the server. We believe that should we have the privilege of being your lodging choice on future visits to... More

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Additional Information about Hilton Garden Inn Ames

Address: 1325 Dickinson Ave, Ames, IA 50014
Phone Number:
Location: United States > Iowa > Ames
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ames 3*
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Also Known As:
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Ames #7 Business Hotel in Ames
Hotel Class
Number of rooms
112

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