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All 18 Ames hotels

Hilton Garden Inn Ames

3.0 of 5 Hotel   |   1325 Dickinson Ave, Ames, IA 50014
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Ranked #8 of 18 Hotels in Ames
A recent review
3 of 5 stars reviewed 1 week ago
bketchy Chicago, Illinois
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199 reviews from our community

Traveler rating
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    44
    31
    22
    12
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77
22
5
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

HG Ames is a solid hotel but not great. Good to note that considering the other options - it's not too bad. Very much more of a motel feeling than hotel but clean. Staff was courteous. Not much else for options in the area.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Great stay everything we needed and we were treated like family. Rooms were clean and tidy they know what they are doing here.we will certainly be back here again. Don't change a thing you don't need to.

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Bolingbrook, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was a very pleasant experience. I would stay here again. I used the fitness room twice. The rooms were clean. The staff was excellent. They were always willing to be of service, no matter what area of the hotel I was in at the time. The restaurant had good food. I really enjoyed the breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your review with TripAdvisor! We appreciate the wonderful comments and we look forward to having you as a guest again soon! Thank you, Brittany Johnson Assistant General Manager More 

Kansas City, Missouri, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were travelling through some bad weather and decided to stay in a hotel. We were glad we selected this hotel. My son got sick and vomited on one of the beds. They not only replaced the sheets but sent up some Sprite and crackers for free. We ordered room service from the restaurant and it was delicious. I highly... More 

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HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your experience with our hotel on TripAdvisor. We were sorry to hear that your child was sick, and our front desk agent, Charmian, thought the Sprite and crackers would help him feel better. We are happy you had a great experience with our restaurant! We hope to have you as a guest again soon! Thank you,... More 

St. Paul, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

This hotel is an excellent example of a Hilton Garden Inn. The hotel is clean and new looking. There is a restaurant in the hotel and a few within walking distance. Several restaurants within a few minutes drive. Iowa State campus close by. Staff was very friendly and I experienced no problems during my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for taking the time to write a review of our hotel. We are so excited that you found us to be a great example of Hilton Garden Inn. We strive to provide excellent service and I'm happy we lived up to what you would expect from a Hilton hotel. We hope to see you again soon! Thank you,... More 

Huron, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Walking through the front doors, you'd think you were staying at a high end hotel. The entry is well done with appropriate seating and a fireplace. Check-in was quick and easy, the clerk was friendly and worked with us as I had booked two rooms, but needed the other individual to pay seperately. The room was clean and comfortable. Access... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your experience with TripAdvisor! We are thrilled to hear you enjoyed your stay and would recommend us to others. We strive to make every guest's experience a 10 and we are always happy to receive great feedback. Please let us know if we can be of assistance in booking any future stays. Thank you, Brittany Johnson... More 

Sudbury, United Kingdom
Top Contributor
109 reviews 109 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 21, 2014

We were passing through the Des Moines area and were looking for a place to overnight with good beds and a restaurant without spending a fortune. We picked the Hilton garden Inn in Ames for the price of the room and because we like to stay at Hilton Garden Inns. The hotel was not in our sat nav system and... More 

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are happy you choose to stay with us among the many options and we are thrilled you enjoyed your location near the pool. We hope to have you again soon! Thank you, Brittany Johnson Assistant General Manager More 

Cary, United States
1 review
5 of 5 stars Reviewed November 20, 2014

It was a quick trip, in an out but very comfortable and the staff was excellent. Breakfast was good and quick and they were very attentive, lots of options. Beautiful facility. The most frustrating thing is filling out a survey that requires a minimum of 200 characters, wishing I had opted out now.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for sharing your quick experience with TripAdvisor! I apologize for your frustration with having to write so much, but we appreciate you doing so! We hope to see you again, but hopefully your next stay will be longer so you have more time to enjoy our facility. Thank you, Brittany Johnson Assistant General Manager More 

Waterloo, United States
1 review
5 of 5 stars Reviewed November 19, 2014

Very nice hotel and great staff. Pool area was clean and warm on a cold November day. Rooms were clean and comfortable. Internet was a little lacking. Great selection of channels on the television. Outside area was well landscaped and maintained.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We appreciate your wonderful comments and we are happy you were able to use our pool! We are currently looking into upgrading our internet in the near future. We hope to have you as a guest again soon! Thank you, Brittany Johnson Assistant General Manager More 

Albany, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed November 14, 2014

I travel nearly every week on business and compared to other Hilton Garden Inns this one is on the low end. I have stayed here several weeks recently. The rooms are your typical Hilton Garden Inn. Some issues: The amenities in the bathroom are minimal. Strange how you can get mouthwash and body wash at a nearby Hampton (the lower... More 

Was this review helpful? Yes
HGIAmes, Assistant General Manager at Hilton Garden Inn Ames, responded to this review

I wanted to thank you personally for writing a review on TripAdvisor and for your feedback. I am sorry that you did not find everything to your satisfaction. It is my goal to exceed our customer’s expectation and it seems we did not meet yours. I will be looking into all of the issues you mentioned to ensure we correct... More 

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Additional Information about Hilton Garden Inn Ames

Address: 1325 Dickinson Ave, Ames, IA 50014
Phone Number:
Location: United States > Iowa > Ames
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ames 3*
Number of rooms: 112
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Also Known As:
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa
Hotel Style:
#6 Family Hotel in Ames
#8 Business Hotel in Ames

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