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Holiday Inn Express Hotel & Suites Altoona - Des Moines

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165 Adventureland Dr NW, Altoona, IA 50009
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Holiday Inn Express Hotel & Suites Altoona - Des Moines
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87 Reviews from our TripAdvisor Community

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Davenport, Iowa
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 9, 2015

The pool area was EXTREMELY loud! Very small for the size of the hotel in my opinion. Rooms were nice and clean. We had a suite. Close to Adventureland, free breakfast and wifi. Slept well and it was very convenient to break from the park to check in. Right off the interstate!

Helpful?
Thank sbell3537
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi sbell3537, Thank you for taking the time to let us know about your stay! We appreciate hearing from you. We are very happy you enjoyed your stay! More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 30, 2015

Pros- I really liked our spacious bathroom and walk in shower! Room was clean and a good size and held to normal Holiday Inn Standards. Cons- There was no gravy and just biscuits for breakfast which was incredibly disappointing for me, but of course there was plenty of other things to choose. I also felt like the bed was kind... More 

Helpful?
Thank Rebekah N
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hello! Thank you for taking the time to let us know about your stay with us. We love hearing from our valued guests and learning of likes and dislikes to make us better! Thank you once again and we hope to see you again! More 

Seattle
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 16, 2015

We needed a place to stay on Labor Day weekend. We got the last room, and were grateful to have it. Also surprised that everything in Altoona Iowa would be booked up -- go figure. Room was a bit shabby, needs updating. Location was convenient.

Helpful?
Thank katdarcy
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Dear katdarcy, I appreciate the time you took to share your experience while staying at our hotel. We rely on guest feedback as this will allow us to improve wherever possible. I am glad to hear that you found our location convenient for your needs. However, I apologize for not meeting your expectations when it comes to your room accommodations.... More 

2 reviews
4 of 5 stars Reviewed September 28, 2015 via mobile

It was very nice quiet rooms nice pool a bit cold for this time of year & a decent restaurant kinda bummed there wasn't a complementary breakfast of even some cookies tea or coffee but over all not bad.

Helpful?
Thank CURTIS G
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Curtis G, Thank you for taking the time to let us know how your stay was with us! We appreciate hearing from our guests. We do offer the complimentary hot breakfast every morning and we also have milk and freshly baked cookies in the evenings. I hope you get to enjoy these amenities on your next trip! More 

Omaha, NE
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 7, 2015

Comfortable stay, average but adequate bfast/gym, poor business ctr., comfortable beds. Staff was accommodating: internet didn't work in business center. fixed in one day. snack vending machine cited erroneous prices; i was promptly refunded by staff. overall pleasant stay

Helpful?
Thank Geno58
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Geno58, Thank you for taking the time to leave us your feedback on your stay with us. We appreciate hearing from our guests on what we have done well and also what we need to improve on. We hope to see you the next time! More 

Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

The hotel is conveniently off the interstate but nothing but a convenience store is even in site. The next exit had the restaurants & entertainment such as Adventureland and Praire Meadows. This is a newer hotel and well kept.

Helpful?
Thank Kimberly G
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Kimberly G, Thank you for choosing our hotel for your stay! Yes, we do only have a convenience store close to us but we do have wonderful restaurants just a 3-4 minute drive away. I do hope you were able to enjoy one of those! Thank you for the great comments on our hotel! More 

Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed August 28, 2015 via mobile

I booked this hotel on my road trip for one night. I needed a place to recharge before going on the road again. The hallway outside my room had some trash on the ground. Most likely from other unruly guests. My actual room was spotless and exactly what I needed. Breakfast the next morning was great. All in all, a... More 

Helpful?
Thank omgrobertowtf
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi omgrobertowtf, We are pleased to hear you had a pleasant stay with us! Thank you for the great feedback! More 

Hartford
Level Contributor
299 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed July 15, 2015

The usual amenities for a Holiday Inn Express. Breakfast buffet was ready at 5:00AM which was very nice. Room was clean except for the bathroom. Toilet under the rim was caked with mold and hadn't been scrubbed for a very long time. This was easy to see and is not acceptable per Holiday Inn standards. Next time I'm in the... More 

Helpful?
Thank steve375
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi steve375, I am glad we could have breakfast ready for you at 5am during your visit. Please accept my apologies for the cleanliness issue with your room. Please know that this is not a normal for us. Please contact me at the hotel if there is anything that I may do to earn your trust back. More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 15, 2015 via mobile

Stayed here after a long day at adventureland. Its straight east about 2 miles. It was clean and modern. It was also in a very quite neighborhood. The pool and hot tub were nice. Overall after a hot, busy day it was a great place to relax.

Helpful?
Thank Tim M
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Tim M, Thank you for the wonderful feedback on our hotel and facilities! We do value our guests opinions and like to hear them! We hope to see you next time! More 

Tiffin, Ohio
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 12, 2015

The room was a bit smaller than most Holiday Inn Express rooms and it didn't have a mini-fridge, which seems almost standard anymore. But the bedding and beds were wonderful, and everything was very clean. The hotel is right off the interstate, although not very close to restaurants and entertainment such as the local casino. The hot tub and pool... More 

Helpful?
Thank Hungabunga
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Hungabunga, Thank you for choosing our hotel for your stay in Altoona. We appreciate all the great comments on our hotel and staff. We are very glad to hear you will be returning the next time you are passing through! More 

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