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All 7 Altoona hotels

Holiday Inn Express Hotel & Suites Altoona - Des Moines

2.5 of 5 Hotel   |   165 Adventureland Dr NW, Altoona, IA 50009
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Ranked #3 of 7 Hotels in Altoona
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed October 18, 2014
Rob and Diane T Howell, Michigan
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68 reviews from our community

Traveler rating
    25
    28
    12
    3
    0
See reviews for
19
17
6
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Howell, Michigan
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

The room was clean. Was in a two queen accessible room. not sure why.Check in was pleasant. The staff was friendly and helped with dining options. I did not use the pool ect. The only complaint would be the breakfast. I chose a western omelette It had been overmicrowaved and burnt Tossed it and had cereal instead. Would stay here... More 

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Rob and Diane T, Thank you for staying with us while in Altoona! We do appreciate it when we hear from our guests. Thank you for the great comments on our staff! I do however apologize for the over cooked omelet, that should have never been set out for our guests. Please let me know if there is anything... More 

Dorothy, New Jersey
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed at this hotel to attend a wedding. It was convenient to get to and close to lots of places. Got in at 12:30 and were able to check into our room which was clean and comfortable. The pool and hot tub were nice. The breakfast was very nice and kept very clean and filled. Will definitely stay again.

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi lindar66_88, We are very pleased you enjoyed your stay with us while attending your wedding. Thank you for the wonderful comments! We will see you next time. More 

Hilton Head, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2014

We stayed here to attend the Iowa State Fair and it was perfect. Not too far from the fairgrounds. The hotel seemed newer, too. Room clean and beds comfortable. We arrived early and our room was ready. Would highly recommend.

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi susan D, Thank you for taking the time to let us know you enjoyed your stay with us. We are very pleased to hear from our guests when they have enjoyed their stay. We hope to see you for next years Iowa State Fair! More 

South Dakota
Top Contributor
81 reviews 81 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 14, 2014

OK, I take blame for not researching the property more thoroughly but the title (suites?) led me to believe the room would have at least a small refrigerator and microwave because I don't usually see hotels (suites??) in this price range that don't! A convenient location off the expressway allowed us to find it quickly and check in wasn't a... More 

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hello BirdieAbromovich, Please accept my apologies for the issues with your rooms during your stay. Please know that this is not a "normal" for us. I am sorry you were misled with our name, we do have standard guest rooms and we do also offer suites with the fridges and microwaves. Please let me know if there is something that... More 

Omaha, Nebraska
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 18, 2014

I knew we were going to have a late arrival so I called about 7:00 pm to let them know we were on our way. We checked in without any problems and the front desk lady was very friendly and outgoing, especially for 2am! We only stayed the one night and we were out the door by 9 am the... More 

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi Non P, I am glad you enjoyed your short stay with us! We do have a pretty phenomenal breakfast, we get alot of compliments on our pancake machine. Thank you for the great comments on our staff and hotel as well. We have been here since 2007 and have seen quite a few changes and are excited to see... More 

Omaha, NE
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2014

While we were there the hotel pool's heater was broken and the hot tub was painfully full of chlorine making it pretty much unusable. The breakfast was great; absolutely no complaints there. From a location standpoint, if you're going to AdventureLand or the casino, it's fantastic. If you're going anywhere else, you could probably find something closer. Fit and finish:... More 

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi speeddaimon, Thank you for taking the time to leave us your feedback on your stay. I do apologize that the pool heater decided to break down during your stay and also the spa chemicals being off balance. I am glad you liked our breakfast! We hope to see you again! More 

Omaha, Nebraska
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

We really enjoyed our stay. The A/C unit in our room was a little noisy turning off and on. The breakfast was great!!!! Who wouldnt want to go back for another cinnamon roll! Staff was very friendly at check in and out.

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi BriansMom2014, We are very happy to hear you enjoyed your stay with us! I agree with you on the cinnamon rolls, they are very hard to resist! We hope that you will come back and see us again! More 

MI
Top Contributor
80 reviews 80 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 22, 2014

The staff here is great and very helpful. The hotel, rooms and parking lot are very clean. I only marke Average rather than Very Good is because the hotel feels a bit tired. Nothing that would keep you from staying here, but it may be time for some refreshing.

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

HI MiCowboy, Thank you for the compliments on our staff and hotel! Just to let you know, we will be remodeling within the next couple years and we are very excited about it! Thank you once again and we hope to see you soon! More 

Nebraska
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 16, 2014

The Holiday Inn Express in Altoona was very nice the rooms were clean and the staff very helpful and friendly we arrived early and was able to get right into our room so off we went to a fun filled day at Adventureland park the swimming pool and spa were very clean and stayed open late and open early in... More 

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi kat1755, I am happy you enjoyed your stay with us! Thank you for the wonderful comments on our hotel and staff! We appreciate hearing when we have met and/or exceeded our guests expectations. We hope to see you the next time you visit Adventureland! More 

Nebraska
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stayed here for a night and found it to be clean with friendly staff. Breakfast was decent, a nice selection. My husband was disappointed there was no gravy for the biscuits, but otherwise, no complaints. We didn't use any amenities as we got there late and left early, but they looked nice. If it was a little closer to... More 

Was this review helpful? Yes
LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des Moines, responded to this review

Hi dalejr8prncss, Thank you for taking time out of your day to leave us your thoughts on your recent stay with us! We appreciate to hear from our guests when we have done a good job and when our guests leave happy! We are only 4-5 minutes away from Adventureland, so I hope to see you again! Thank you! More 

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Additional Information about Holiday Inn Express Hotel & Suites Altoona - Des Moines

Address: 165 Adventureland Dr NW, Altoona, IA 50009
Phone Number:
Location: United States > Iowa > Altoona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Altoona - Des Moines 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Altoona - Des Moines
Holiday Inn Altoona
Altoona Holiday Inn
Holiday Inn Express Hotel & Suites Altoona - Des Moines Iowa

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