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Comfort Inn Altoona

3.0 of 5
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2101 Adventureland Drive, Altoona, IA 50009 (Formerly Altoona Settle Inn)
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1 room 1 guest
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Comfort Inn Altoona
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm a Choice Privileges Diamond Member. I made a reservation on Choice App for the Comfort Inn (IA210) in Altoona, Ia. on 8-9-2015 for 1 night for 1 single queen room. I got to the motel 1/2 hour later around 10:20 pm to check in. I asked if I could get a Upgrade to a King room since that's one... More 

Was this review helpful? Yes
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Jack, I thank you for taking the time to give us your feedback on your stay. I do apologize for experience with the front desk employee. I will following up with that employee on retraining in areas that need improvement., one of those being, upgrading our loyal guests. We do pride our selves on being able to upgrade our Choice... More 

Bettendorf, Iowa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

10 family members here for a weekend at Adventureland. Our King bed room was a roomy suite, the 2 double queen rooms were a little small. The front desk staff were all very helpful and friendly. The breakfast room is small and not the best selection, but was acceptable. Very handy location for Aventureland Park. Our king bed was comfortable,... More 

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Cedar Rapids, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I called the hotel with a family emergency, I did not know the room number and asked to be transferred. I'm not sure if the front desk person just didn't know what they were doing or what but I've managed more then one choice hotels as a GM and to be told they won't transfer (no information requested) is the... More 

Was this review helpful? Yes 1
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

I want to start off by apologizing for the experiences you encountered. I am not aware of the situation with the phone call, but I reassure you that I am looking in to that. We do have a policy in place that we can not give out guest information over the phone for privacy for the guest. If you had... More 

Travelers are raving about these Altoona hotels

Sumner, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Kristi, Greta, and Valerie did an excellent job in meeting the needs of customers during our stay! If you get a chance to go to Adventureland in Altoona, IA, I highly recommend staying at the Comfort Inn.

Was this review helpful? Yes 1
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Thank you for giving us your feedback. We are very happy we were able to make your stay an enjoyable and hope to see you back soon!!! More 

Cottage Grove, Minnesota
Level Contributor
173 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed July 28, 2015

Comfort Inn used to be the Settle Inn, which had really deteriorated over the years. They renovated the rooms and lobby, which are much improved. The beds were comfortable and we enjoyed the DirecTV. That was the good. On the downside, the wi-fi never worked during our stay. The front desk explained it was because "there were a lot of... More 

Was this review helpful? Yes 1
Iowa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 25, 2015 via mobile

We stayed one night while visiting Adventureland. This hotel has all new furnishings. Beds were comfortable. We stayed on the third floor and it was very quiet. The pool was fun. The only con I have would be the breakfast area being too small. We ended up taking our breakfast back up to our room to eat due to no... More 

Was this review helpful? Yes 1
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Thank you for taking the time to give us your feedback on your stay. We are happy to hear that you enjoyed your stay after a long hot day at Adventureland. We look forward to seeing you again soon! More 

Lindsay, Canada
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 23, 2015

When we got to our room the door appeared to be closed but it pushed open when we attempted to use the keycard. We then flicked up the light switch just inside the door and nothing happened. We then noticed the very musty smell. There was no exhaust fan so we had to live with it. The wifi wasn't working... More 

Was this review helpful? Yes
Kansas City, Missouri
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

Went to Prairie Meadow race track/casino and found this motel right across from track. It was the most reasonable in the immediate area. It has just been updated and although basic it was very clean and beds comfy. Included free wi-fi, refrigerator, coffee maker, plus a breakfast which included scrambled eggs and sausage one day and biscuits and gravy plus... More 

Was this review helpful? Yes 1
Purvis, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2015

Such great service, had no trouble whatsoever. It was in a great location. My friends and I had an incredible time. Everything was clean, comfortable, and enjoyable. Whenever I am back in this area I will definitely stay at this hotel again.

Was this review helpful? Yes 2
Iowa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 10, 2015

I had stayed at this property in its former life - as The Settle Inn - and vowed I would NEVER RETURN. When I discovered the property had been taken over by another chain, I decided to try it. I first noted the steep increase in the room rates - at least DOUBLE - thinking it better be better. Well,... More 

Was this review helpful? Yes 1
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