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All 2 Avon hotels

Fairfield Inn & Suites Indianapolis Avon

2.5 of 5 Hotel   |   119 Angelina Way, Avon, IN 46123
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68%
Ranked #1 of 2 hotels in Avon
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
BadlandsLover Valparaiso, Indiana
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51 people have reviewed this hotel

Traveler rating
    20
    15
    11
    3
    2
See reviews for
22
5
5
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Valparaiso, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We accidentally arrived at this Marriott rather than the Airport one we were registered at. The night clerk took care of accommodating us here rather than sending us away. She was excellent, though I asked her name and forgot it. Our room was pretty clean, and we especially wanted one with a separate tv and sleeping couch for our teenager.... More

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Cindy D, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

Dear Badlands Lover, Thank you for letting us know about your stay. I truly aplogize that your second night was not as great as the first. I see in our guest log that the front desk was called regarding noise upstairs during your stay, and that our desk did attempt to remove the children from the hallway. Unfortunately, we were... More

Cincinnati, OH
Contributor
11 reviews 11 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This location ended up with our sport team reservation (10 rooms) when a sister property was overbooked. The front desk was nothing but accommodating to our team and even had someone come in early on Saturday and Sunday to prepare breakfast for our girls. The hotel is fairly new (3 years) and clean. Beds were very comfortable; pillows not so... More

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Cindy D, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

Dear Letmbkids, Thank you for your feedback. We loved having your group here at the Fairfield Inn; they were one of the best groups we have had the honor of working with. I am proud of the team we have here and their genuine desire to accommodate our guests. I hope that should you return to the area again that... More

Philadelphia, Pennsylvania
Top Contributor
52 reviews 52 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, well maintained, modern, clean rooms, lobby and eating area. Staff is friendly and helpful. Typical Fairfield property and was a safe choice. Maps shows 4.5 miles from airport but that is as the bird flies so give yourself 20+ minutes if taking a flight out. This is a place you can count on as a Marriott affiliate. While... More

Was this review helpful? Yes 1
Cindy D, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

Dear Dean A, Thank you for your feedback. I am thrilled that you enjoyed your stay at the Fairfield Inn-Avon, Indiana. Our staff is dedicated to doing whatever it takes to provide a clean and comfortable stay to our guests. I hope that we will have the opportunity to serve you again in the future. Thank you for choosing Fairfield... More

Greenup, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there this past Saturday night and the evening front desk staff lacks in customer service skills. She definitely did not want to be there working. She informed me that she hadn't worked for three days and was a little rusty. That wasn't all she was. We had to ask about pool towels because there were only 2 in... More

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Cindy D, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

Dear Scott B, First, I would like to sincerely apologize for the lack of customer service that you received during your stay. Guest satisfaction is our highest priority. I appreciate your feedback as it is the best tool I have to gauge our performance and what areas need to be improved upon. I assure you I will address this issue... More

Norcross, Georgia
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2014

Checked in on a Sunday for a business trip. Staff is very friendly, especially the night staff who gladly helped me extend my stay twice due to weather cancelling flights. Breakfast isn't anything noteworthy, but they do offer it. Decent proximity to local shops and restaurants. Indianapolis Motor Speedway and Museum is only about 20 minutes away. Over all, not... More

Was this review helpful? Yes 1
Eric S, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

We are delighted that your stay with the Fairfield Inn & Suites Indianapolis Avon was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More

Portland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 24, 2014

Average, rooms. Clean and tidy and up to date. The evening front desk staff was friendly. The Day staff on duty and Manager Eric Slater not that friendly or accommodating. I travel frequently and depend on Marriott and Marriott brands when I travel. One of the promises is to give you service that will make you want to return. We... More

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Eric S, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

We are so sorry that your stay with us did not meet your expectations. We do try very hard to deliver on all the promises. We did have an issue with our hot water. As you know the weather was unusually cold and we did experience issues with our pipes. We are sorry that this occurred and we tried to... More

Prattville, Alabama
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2014

Solid choice if you're traveling to Indy. LOTS of eating options immediately around the hotel….Walmart next door and Super Target across the street. Hotel is set back from main road so its actually a pretty quiet location. Staff is super courteous and responsive. Free continental breakfast with standard fair. Rooms were clean, slightly on the small side compared to other... More

Was this review helpful? Yes 1
Eric S, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

Thank you for your wonderful review. We are so happy that we were able to take care of your needs while you stayed with us. You are correct in the fact that we have a GREAT location. Many eating options close by but off the main road enough to keep things quiet and comfortable. It is only a short drive... More

Idaho
Top Contributor
63 reviews 63 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 18, 2013

Had to go to Indy for a trade show and most of the event Hotels were booked up... so did a search and found availability here... Great check in, the front desk folks awesome, Great room, Good breakfast.... but I have to say the room cleaning was lousy! maybe they had help problems and I heard something to that effect,... More

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Eric S, General Manager at Fairfield Inn & Suites Indianapolis Avon, responded to this review

We are so sorry that you were not completely happy with your accomodations. The cleanliness of our rooms and property is our main concern. We are addressing this issue and are seeing results. We promise your next trip will be better. We do have a nice hotel with friendly staff and comfortable accomodations. It was nice to have you with... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 13, 2013 via mobile

Rooms were clean and comfortable. TV reception was terrible and there was limited number of channels. Weather channel was set for West Coast (not ideal considering terrible weather I had to travel in). I believe hotel opted for for cheap Breakfast and coffee station were good. Fitness area needs more towels and floor mats for working out on.

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Annapolis, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013 via mobile

We arrived a couple hours before check-in & were placed right into a suite that we had reserved. It was next to the elevator, & we were switched to another room (@ our request) before unpacking our bags! The front desk rep & the housekeeping & maintenance personnel, went out of their way to accommodate us. Our king suite was... More

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Additional Information about Fairfield Inn & Suites Indianapolis Avon

Also Known As:
Fairfield Inn & Suites Indianapolis Avon Hotel Avon
Fairfield Inn & Suites Indianapolis Avon Hotel
Fairfield Inn And Suites Indianapolis Avon
Address: 119 Angelina Way, Avon, IN 46123
Phone Number:
Location: United States > Indiana > Avon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Avon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Indianapolis Avon 2.5*
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