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All 8 Auburn hotels

Comfort Suites Auburn

2.5 of 5 Hotel   |   1137 W. 15th street, Auburn, IN 46706
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Ranked #6 of 8 hotels in Auburn
A recent review
4 of 5 stars Reviewed February 2, 2014
railfan84 Elkhart, Indiana
  • Reviews (39)
  • Photos (16)
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  • Room tips (6)
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39 people have reviewed this hotel

Traveler rating
    16
    13
    4
    3
    3
See reviews for
12
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7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Elkhart, Indiana
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2014

I have to admit I am sort of puzzled by some of the reviews of this motel and I'm not sure exactly what people expect when they book a room these days. I mean we aren't talking about rooms for $150 per night or more. These rooms are in the $70 and $80 range. My girlfriend and I have stayed... More

Was this review helpful? Yes 1
Grand Blanc
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 30, 2013

After check in, we went to our room and noticed a strong odor of stale cigarette smoke. The service desk people placed us in another room. The second room was adequate, although there were issues with worn carpets and furniture that was in a tattered condition. Later in the evening, a family in the room above us had multiple children... More

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Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing our hotel during your recent visit to our area. We would like to apologize for the inconveniences you had during your stay at the Comfort Suites of Auburn for being unable to rectify the noise situation in an appropriate time. We appreciate your time for informing us of the issues that occured during your stay. We... More

Fremont, Ohio
2 reviews
5 of 5 stars Reviewed October 28, 2013

My two teenaged daughters and I stayed two nights. I was quite impressed. The room was quite clean and nice. The staff was extremely friendly. Breakfast was very good. The location is great. Easy to find and close to shopping and places to eat. I recommend Comfort Suites in Auburn if you're looking for a comfortable place to stay.

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Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing the Comfort Suites for your hospitiality needs during your stay in Auburn. We appreciate your business and all of the positive feedback you left regarding our hotel. We enjoy hearing that customer service was great, guest satisfaction is very important to us. Thank you for taking the time to share your experience with us and we... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2013

I recently stayed at the Comfort Suites in Auburn for the 2nd time in 9 months. During my first trip they were in the process of re-modeling the hotel so I can understand. However during my 2nd stay nearly 9 months later they are still unfinished. The original room I stayed in was on par for a 3 star hotel... More

Was this review helpful? Yes 1
Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing our hotel during your recent visit to our area. We would like to apologize for the inconveniences you had during your stay at the Comfort Suites of Auburn. We are currently still undergoing construction for our renovations. The process of the finishing touches is taking longer than expected. We appreciate your time for informing us of... More

Southgate, Michigan
Top Contributor
62 reviews 62 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 18, 2013

I stayed here for 2 days on business. I will say there were good things and bad things. First of all, I did not meet one staff member who didn't say hello, how are you, have a nice day or something like that. I've stayed at much nicer hotels with much less polite of a staff. The TV was in... More

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Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing the Comfort Suites for your hospitiality needs during your stay in Auburn. We appreciate your business and all of the positive feedback you left regarding our hotel. We enjoy hearing that customer service was great, guest satisfaction is very important to us. We apologize for the maintenance problems during your stay. We are slowing but surely... More

Daytona Beach, Florida
Top Contributor
119 reviews 119 reviews
69 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 9, 2013

This review is late review of our US road trip in July 2012. We stayed at the Comfort Suites during our first trip's stop at the Honda Motorcycle Wing Ding being held in nearby Fort Wayne, IN. We attended the Wing Ding during the day and evening, and got to the hotel about 10PM. The hotel was spotless and quiet.... More

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Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing the Comfort Suites for your hospitiality needs during your stay in Auburn. We appreciate your business and all of the positive feedback you left regarding our hotel. We enjoy hearing that customer service was great and the cleanliness was "spotless". Thank you for taking the time to share your experience with us and we look forward... More

Jacksonville, Florida
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 6, 2013

Stayed the week of August 1. the room was reasonably large with a couch. I notices the was unpainted lumber around the closet door-I can deal with that. Here is where it gets bad. Went to exercise and found four pieces of equipment, only one worked. The clock in the exercise room did not work-not did the A/C or TV.... More

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Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing our hotel during your recent visit to our area. We would like to apologize for the inconveniences you had during your stay at the Comfort Suites of Auburn. We are currently still undergoing construction for our renovations. We are looking into improving and moving our fitness center to prevent the equipment from getting ruined. We appreciate... More

Delmar, Maryland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 28, 2013

The carpet was coming apart at the seam with carpet fibers sticking in every direction. The pool and whirlpool were closed. No one bothered to tell us when we called to make our reservation or at check-in. When I went back to the check-in desk a few minutes later my check-in sheet with my personal information was still on the... More

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Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing our hotel during your recent visit to our area. We would like to apologize for the inconveniences you had during your stay at the Comfort Suites of Auburn. We have asked all of our guest service agents when the pool is out of order, we need to be informing current as well as future guests if... More

Milwaukee, Wisconsin
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 22, 2013 via mobile

Spent 3 nights in the Quality Suites Auburn after reading the reviews. At check in we were given the room we asked for, 3rd floor in the corner. Upon entering the room in had a distinct smell of musty. Room seemed warm despite the A/C blowing full force. Put things away and room wasn't getting any cooler, called the front... More

Was this review helpful? Yes 2
Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing our hotel during your recent visit to Auburn, Indiana. We would like to apologize for the inconvenience with our heating/air conditioning units. We have asked our maintenance department to looking into cleaning each unit so air is circulating the same in every room. We appreciate your time for informing us of the issues that occured during... More

Fletcher, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

We stayed five days in this Comfort Suites. The checkin was flawless and Thai, Courtney, and Brittany were extremely helpful and courteous. Even though the hotel was full all of our needs were met. Housekeeping was extra helpful with extra towels. We had excellent breakfasts and Dawn was very helpful since I needed extra help with wheelchair accessibility. Dawn also... More

Was this review helpful? Yes
Auburnchoice, General Manager at Comfort Suites Auburn, responded to this review

Thank you for choosing the Comfort Suites for your hospitiality needs during your stay in Auburn. We appreciate your business and all of the positive feedback you left regarding our hotel. We enjoy hearing that customer service was great. We are glad you were here with us at the time of some of our festivities in Auburn. Thank you for... More

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Additional Information about Comfort Suites Auburn

Also Known As:
Auburn Comfort Suites
Address: 1137 W. 15th street, Auburn, IN 46706
Phone Number:
Location: United States > Indiana > Auburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Auburn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Auburn 2.5*
Official Description (provided by the hotel):
Comfort Suites Auburn is a 100% smoke free, all suites facility featuring refrigerators, microwaves, and sofa sleepers in the majority of our rooms. We also offer a free deluxe continental breakfast, as well as high speed internet access throughout the hotel. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Comfort Suites Auburn is a 100% smoke free, all suites facility featuring refrigerators, microwaves, and sofa sleepers in the majority of our rooms. We also offer a free deluxe continental breakfast, as well as high speed internet access throughout the hotel. ... more   less 
Number of rooms
56

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