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Comfort Suites Auburn

2.5 of 5
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1137 W. 15th street, Auburn, IN 46706
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Comfort Suites Auburn
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Ranked #5 of 8 Hotels in Auburn
A recent review
5 of 5 stars Reviewed January 11, 2015
scary1379
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50 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ann Arbor, Michigan
2 reviews
2 of 5 stars Reviewed June 18, 2015

We were staying one night with our young children and wanted to make sure they could use the pool after a long drive. When we booked the room we asked about the pool and the person on the phone seemed unsure but said it would be open. At check-in we asked what time the pool would open in the morning... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 11, 2015

I have stayed here probably close to 100 nights last year dont really like to go anywhere else lots of food around great staff popcorn ready. Satellite TV for more channels and as a choice diamond elite member always get a good upgrade!

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Somerset, New Jersey
1 review
5 of 5 stars Reviewed January 5, 2015

We just returned to New Jersey from a 13 day stay at this hotel and I must say that it was probably one of the best. It has its blemishes, as every hotels does, but nothing that caused alarm to myself, my wife or my two boys. The front desk was always friendly, no matter the time of day or... More 

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Sharon H, General Manager at Comfort Suites Auburn, responded to this review

Dear Jody; Thank you for your recent stay at the Comfort Suites of Auburn. We are very pleased that your stay with us was an enjoyable experience. From our comfortable beds to our warm breakfast, we work very hard to ensure that our guests have an enjoyable stay. Whether it is for one night or for many nights, we at... More 

1 review
3 of 5 stars Reviewed December 30, 2014

Hair in the tub and sink. Room was dusty. And what looked like dried up spit on mirrors. When I checked in there was a male housekeeper that smelled like pot by my room. But overall all breakfast was good and front desk was very helpful.

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Sharon H, General Manager at Comfort Suites Auburn, responded to this review

Dear Chevy327: We, at Comfort Suites of Auburn, would like to take this opportunity to apologize for the problems you encountered during your recent stay with us. As a Choice Hotels property, it is our desire to exceed the customers' expectations for each and every stay at our property. From your recent review on Trip Advisor, we did not meet... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 1, 2014

Stopped here for a single weekday night. Check-in went fine. Had a top floor king on back side, road noise not an issue but was bothered by freight trains which seemed to be quite active the night we were there. Bedding and bath seemed clean but room carpet badly stained, noticed this in stair wells and common areas too. Judging... More 

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Sharon H, General Manager at Comfort Suites Auburn, responded to this review

Dear North Forty; Thank you for your recent stay at our facility. It is our goal to exceed our customers' expectations and it seems from your review that we did not achieve this goal. We are working on the issues that you mentioned and hope that you choose our facility in the future. Again, thank you for staying with Comfort... More 

Bowling Green, Kentucky
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 22, 2014

Headed north into Michigan and decided to stop for the night instead of driving late to destination. The staff was very friendly, the room was clean and very comfortable. Never heard a sound from any of the other occupants in the motel....and there were several railroad workers staying there. Best of all the price was reasonable. Would not hesitate to... More 

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Malinda N, Manager at Comfort Suites Auburn, responded to this review

William: I'm happy that you were pleased with your stay at Comfort Suites in Auburn. Please visit us again, soon. Sincerely, Sharon H. Manager More 

Auburn, Indiana
1 review
5 of 5 stars Reviewed August 8, 2014

After staying in this hotel for 44 days, I am convinced that this is the best stay I've ever had at any hotel. The Room was clean and serviced well daily. The housekeepers were wonderful and did their jobs well. The front desk staff was always friendly and they all seemed very knowledgeable. The breakfast bar was delicious. There was... More 

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Malinda N, Manager at Comfort Suites Auburn, responded to this review

Holly; I am so pleased that you enjoyed your extended stay with us. Please stay with us in the future. Sincerely, Sharon H. Manager Comfort Suites of Auburn More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 7, 2014

The hotel is nicely situated but noisy from the roadside. I would recommend asking for rooms at the back and not facing the busy highway. The staff were helpful and the laundry facilities good value. The breakfast was satisfactory.

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Malinda N, Manager at Comfort Suites Auburn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I'm so glad to know that you enjoyed your stay. On behalf of our entire staff, it was a pleasure to have you in our hotel. Your feedback is very important to us and we can assure you that we will use... More 

pittsburgh
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 7, 2014

My handicapped father stayed for a few days and the staff went above and beyond in caring for him by providing extra towels and linens , and but adjusting their schedules to clean his room. The accessible room easily accommodated his wheelchair and the bed was comfortable. The breakfast was acceptable.

Was this review helpful? Yes
Malinda N, Manager at Comfort Suites Auburn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kayla Hall... More 

Piedmont, Missouri
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 20, 2014

At only $99 a night for a king room I wasn't expecting much. It's a decent enough hotel, clean, not too noisy. The building could use some repairs and it seems the stairwells are never cleaned as the same few pieces of popcorn where there my whole stay. The shampoos and soap weren't the best quality. The tv channel selection... More 

Was this review helpful? Yes
Malinda N, Manager at Comfort Suites Auburn, responded to this review

Thank you for taking the time to complete this survey, your input is very important to us. On behalf of the entire staff, I would like to apologize that we did not meet your standards. We hope that you will consider staying at our hotel again so that we may have a second chance to exceed your expectations. Thanks again.... More 

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