Stayed Sept 9th and 10th 2008 along with my sister and her husband. Was not told ahead of time they had no elevator, all the doors needed painted in the rooms and out of the rooms. I had a large plastic container outside my window to catch water dripping from the ceiling. The bathtub was not cleaned, because you could... more

Our party had a total of three rooms. Rooms were not clean. Service was terrible. Will never stay again. You definitely do not get what you pay for at this facility! more

Our room was filthy, including empty bottles, fast food leftovers, and other trash to compliment the dirty linens and the dirty bathroom. The front desk was not helpful and laughed at our complaints. We were promised a discount from the manager, and were not given one at checkout. Asked for the owners' info, and he did not return messages. We... more

After unsuccessfully trying to book 4 rooms 3 months in advance for a youth convention in Muncie- I called the Holiday Inn in Anderson. Steve worked so diligently to try to accommodate our group. He had to call me back twice to finally work this out for us-- he finally did it! What exceptional above and beyond service from this... more

My room was promised to be a "pool side". When it wasn't, my request for a changed was flat out denied. Poor customer service from the owner, no offer of appology. I used to stay at least once a month for a weekend. Never again! more

After several months of hard work and laying out the set up of rooms, giving it to Bonnie Clark in writing and emailing to her, we had to tell this group each and every meeting how to set up the rooms. Nothing was done right. After getting with the employees and they looked on their set up sheets, the set... more