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BEST WESTERN PLUS Anderson

2.0 of 5 2114 E 59th Street, Anderson, IN 46013-3000 (Formerly Lees Inn Anderson)
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Certificate of Excellence 2014
BEST WESTERN PLUS Anderson
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BEST WESTERN PLUS Anderson
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164 reviews from our community

Traveler rating
    98
    34
    16
    6
    10
See reviews for
55
53
5
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Tampa, Kansas
1 review
5 of 5 stars NEW

I think this hotel is great. It could do better in some areas. Such as breakfast, the guy who is in there is loud and complains, too much. Very quiet at night, which is a plus. Your front desk staff is very nice, Cherii has an awesome attitude from the moment you walk through the door. She doesn't seem to... More 

Was this review helpful? Yes 1
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you so much for staying with us and your kind and honest words. We value your business! We look forward to having you stay with us and will do our best to improve in all areas! More 

Anderson, Indiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would like to give my vote to Cheri Miracle.She is a very nice young lady that greets you with a welcome and a warm smile, also she is very knowledgeable about her hotel and the surrounding places of interest and things to do.As a business traveler I would rate this hotel a 10, very clean inside and out.Good hot... More 

Was this review helpful? Yes
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

WOW! Thank you so much for staying with us and your comments! I will definitely pass the note onto our staff. We are so happy to have Cheri with us! She genuinely cares about people and thank you for recognizing that! We look forward to having you stay with us again! More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel was nice and close to gas stations, convenience stores, some shopping. Check in was easy and we were able to check in early. Room was nice and clean. Shuttle service to and from the hotel was nice and quick, the shuttle warm, ready and waiting. We will be staying here again. The wifi was super slow

Was this review helpful? Yes
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for your comments. We appreciate your business. I will pass along your comments to our staff! We hope to see you in the future! More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel stay was pleasant and accommodation suited well for my one day stay. Amenities available were excellent for the price. Hot breakfast bar which was offered appeared good. Updated coffee service with Keurig was great. I would stay here again in the future when in the city of Anderson, Indiana.

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for you kind words about our hotel! We strive to have a caring staff and great amenities. We appreciate you staying with us and look forward to having you stay again. More 

New Castle, Indiana
Top Contributor
51 reviews 51 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The wife and I stayed here for Valentine's day night mainly because their website listed a free shuttle to the casino. I later found out that the shuttle is run by the casino and services all of the local hotels. We stayed in a Queen suite. The first (and overwhelming) impression upon entering the room was the overpowering smell of... More 

Was this review helpful? Yes
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for staying with us and I apologize about the situation with the rooms. We do take the smoking issue very seriously and appreciate you taking the time to let us know when we do not meet your expectation. We will address that issue in the room immediately. I invite you to give us another try and I can... More 

Piqua, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Very clean and friendly staff, no problems. Only complaint is slow internet. Shuttle service to casino. Slept well, didn't really hear any noises. Will definitely stay again. Plenty of restaurants nearby

Review collected in partnership with Best Western

Was this review helpful? Yes
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you so much for taking the time to review our hotel! We appreciate your comments and I will pass those along to our staff. We look forward to having you stay with us again! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Clean room, pool was fine, good staff and awesome breakfast...not your normal hotel breakfast! Only negative was out of pool towels lol had to wait till staff came to give us clean ones, just used room towels. Other than that I would recommend it.

Was this review helpful? Yes
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for staying with us! We are glad you had a great stay! I appreciate your suggestion for more pool towels! That is a necessity! We look forward to your next visit! More 

Centerburg, Ohio
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

The hotel was nice. Our room was on the second floor and as far away from everything as possible. That is my only negative. My Mother-in-law had a hard time getting to and from the lobby, which is the only place to get snacks, beverages and ice. If I book again, I will definitely ask for a first floor room.... More 

Was this review helpful? Yes 1
Richard H, Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for staying with the Best Western Anderson. I appreciate you comments about your stay. I do apologize for being so far away from the lobby. Next time you book just ask for a first floor room and we will take care of it! Thank you again for your kind words! Hospitably, Rich Heckner More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 19, 2015

I stayed here one night in the first week in January, 2015. The room was clean, service was fine as was the breakfast. But the room ice cold and took hours to warm up.. the heat had been turned off and with the outside temperature at 10 degrees the ambient room temp was probably 50 degrees. I had to put... More 

Was this review helpful? Yes 2
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for staying with us! I apologize for the temperature of the room. I am guessing our staff forgot to turn on the heat after servicing the room. I have instructed them to make sure to do that. Please let us know if that is the case and we will do what we have to make sure your room... More 

Anderson, United States
1 review
3 of 5 stars Reviewed January 19, 2015

The hotel was nice but not staffed well enough to provide check-in in a timely manner. There were items missing from the room such as light bulbs. One light was broken on the desk. When asking the staff for missing items, it seemed that we were bothering them and preventing them from doing other work that was more important. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Richard H, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for staying with us! I must apologize for your experience. I can understand your frustration at not having the items mentioned. We have taken the steps to correct the issues with that and our breakfast. We hope you will give us another chance. I know you will see a difference! More 

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Additional Information about BEST WESTERN PLUS Anderson

Address: 2114 E 59th Street, Anderson, IN 46013-3000 (Formerly Lees Inn Anderson)
Phone Number:
Location: United States > Indiana > Anderson
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Anderson 2*
Number of rooms: 67
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Also Known As:
Lees Hotel Anderson

22 photos of this hotel

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