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Holiday Inn Express Hotel & Suites Anderson

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6720 S. Scatterfield Rd., Anderson, IN 46013
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Holiday Inn Express Hotel & Suites Anderson
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Holiday Inn Express Hotel & Suites Anderson
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75 reviews from our community

Traveler rating
    28
    33
    10
    1
    3
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18
15
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (22)
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York Haven
Top Contributor
72 reviews 72 reviews
50 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

nice clean rooms, good bedding, just okay breakfast, easy to find close to freeway lots of restaurants near by. Front desk staff very friendly and willing to help and assist in any way. Great staff! Would highly recommend this location

Was this review helpful? Yes
James D, General Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Hi cruizn302, Thanks for taking the time to leave your thoughts on your recent stay with us here in Anderson, IN. I am pleased to hear that you found our rooms to be nice and clean as well as our staff to be helpful. We hope to see you the next time your passing through Anderson!! Thanks, James Dean General... More 

Milford, Michigan
Top Contributor
227 reviews 227 reviews
41 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

DECICED TO TRY THE EXECUTIVE SUITE WITH WHIRPOOL----Nice 2 room layout, the fireplace is a bit cheezy, but cool at same time. Staff is super helpful and friendly, room is nice, fresh and clean. TV size at only 32" would be really nice if larger--since seating is spread out around the 2 rooms---- anyway, would do again, WORTH IT!!

Was this review helpful? Yes
James D, Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Hi Steve, I am delighted to hear that you enjoyed your stay with us recently. The executive suites are a very nice change to the normal hotel rooms. I will make sure to let the staff know of your kind words about them. Your feed back is very important to us as it helps us improve based on our guests... More 

Cincinnati
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

I would highly recommend this hotel if you are going to Anderson. Our daughter was in town for an Admitted Student weekend at Anderson University. We are trying out all of the hotels in the area because we will be coming here more often to watch her play soccer. We had a King room and it was very roomy and... More 

Was this review helpful? Yes 2
James D, General Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Hi Zander24, Thank you for your kind words about our hotel. I am glad you had a great stay with us. I also enjoy the pancakes at our breakfast; fast easy, and delicious. We will see you again next time you are in town to visit your daughter at school. Thanks, James D. General Manager Holiday Inn Express & Suites... More 

Indianapolis, Indiana
Top Contributor
75 reviews 75 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 27, 2015

Stayed at this hotel just before Christmas overnight. Booked a King room with jacuzzi Room was standard Holiday Inn with good quality king bed, and buffet breakfast. Acceptable as usual but nothing to special. These hotels are a bit overpriced for what you get, but not a lot of choice in Anderson. Front desk staff were friendly and helpful

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear saltsy372, Thank you for your feedback and for choosing our hotel. I'm delighted to hear that you approved of our staff's responsiveness, the quality of our beds and the breakfast provided. However, please accept our sincere apologies for falling short of your expectations. Your feedback is very important to us as this continually helps us improve the facilities and... More 

Dallas, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 22, 2015

For a Holiday Inn, it's nice and clean. And the staff is also very polite and helpful. (Had a room on 4th floor with 2 DBL beds). Don't be tardy for breakfast by 1 minute. When they say 9:30am, they mean it. The only complaints I have is about the ice machine (if you're on the 4th floor, you have... More 

Was this review helpful? Yes
Angela W, Front Office Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

ugetit, Thank you so much for all of the specific details about your stay with us! I am so sorry that you ran into issues with the 4th floor ice machine and I am happy to say that issue has been addressed and completely resolved. We are also now holding breakfast open until 10 A.M. on Saturdays and Sundays! I... More 

Evansville, Indiana
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 13, 2015

I would give this hotel an excellent rating with one exception. Rooms were new and nicely decorated - lobby/check-in was very good and helpful employees. The only this about this hotel that was not excellent was some hall way noise in the middle of the night. Some additional sound insulation and this hotel would be excellent on all counts. Would... More 

Was this review helpful? Yes 1
Angela W, Front Office Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

ColonelTim, Thank you so much for taking the time to let us know about your stay with us! I am glad to hear that you found the staff friendly and the hotel in good condition for the most part! I am so sorry that there was noise in the hallway! I hope that we can better help you with this... More 

Brookfield, Wisconsin
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed for two nights to attend a sporting event in Anderson. The check-in took TOO long. The desk person seemed to be competent, but was alone, she said, from 3-5 pm, which I find amazing as that is prime check-in time. We were second in line of four to check-in, and she took 5 phone calls while we were... More 

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Martha L, Thank you so much for your wonderful review. I am so sorry to hear about the rough start at check in and I assure you that we are currently addressing this issue! I am glad to hear that you found the room and overall stay to be enjoyable and I hope that we will have the opportunity to... More 

Wartrace, Tennessee
Top Contributor
74 reviews 74 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 28, 2014

We had 3 adults and 1 child and were very comfortable with 2 queen beds. Room was very clean! We were on the 3rd floor and the internet worked great! I am very happy that we stayed here! The breakfast I cant tell you if it was good or not as I am not a breakfast person but it looked... More 

Was this review helpful? Yes 1
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

EmilyTN, I am so happy to hear that you enjoyed your most recent stay with us! I also truly appreciate all of the feed back you have taken the time to provide! We are excited to hear that our efforts to continually improve guest satisfaction are working! I hope to see you again soon and until then, take care! Abbey... More 

Senior Contributor
39 reviews 39 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed at this hotel for a business meeting in the area. The location was proximate to a Meijers store but the room did not have a microwave nor a mini fridge. TV channel selection was very weak. In room wifi did not work well at all. Room price was too high for a place like this in this town.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Ddrw, Thank you for choosing our hotel for your business travel. It is nice to know that our location was convenient, however, we regret that the room amenities were a letdown. Please accept our apologies for any inconvenience this has caused. Your feedback is greatly appreciated as this helps us monitor and improve our service continually. If there is... More 

Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed here for one night. The hotel was clean, nice staff and good breakfast, comfy beds. We were on the 4th floor and had issues with the internet. I was just trying to read news, facebook, weather, etc, and it would just frequently disconnect. My husband had to use his phone as a "hot spot" to work.

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Buckeyefan42, Thank you so much for letting us know about your recent stay with us! I have personally looked into the issue of internet connections on the 4th floor. We are certain that the issue has been resolved and we are also looking into additional solutions at this time. I am truly sorry that the issue was so aggravating! I... More 

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