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Holiday Inn Express Hotel & Suites Anderson

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6720 S. Scatterfield Rd., Anderson, IN 46013
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Holiday Inn Express Hotel & Suites Anderson
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Holiday Inn Express Hotel & Suites Anderson
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88 Reviews from our TripAdvisor Community

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Traveler rating
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    34
    15
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    3
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23
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very close to the highway, conveniently located near some food and big box retail stores and other small shops. The rooms were very and the staff was extremely friendly. Of course, the cinnamon rolls were delicious for the morning breakfast. Would stay here again.

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was in town for my grandfather's funeral. After mentioning this to the front desk at check-in, I got a sympathy card from the staff the next day. In addition to the well-maintained and clean accommodations, the extra thought was impressive.

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Albany, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The people are polite and try to be helpful. If you are on an upper floor the room gets made up VERY late. You could get back at 3 and want to rest and it hasn't been made over. Why is the pool always greenish and cloudy-don't see this in other Holiday Inns. Would really like to go for a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear peppynsadie, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regrading housekeeping and the pool condition. We will address these points and I hope when you return you will see the... More 

Springfield, Virginia
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My daughters and I stayed for a conference in town, so their were no hotel options, and prices were 159 - 179/ night - WAY too high for this hotel in this town. My reservation was for 159 for three nights and they tried to charge me 179. for one of the nights...that bothers me as I almost didn't see... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Mary H, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service and comfortable stay to all of our guests and we appreciate your nice comments with our friendly and patient front desk. On the other hand, we apologize for the dissatisfaction you have with our housekeeping... More 

Hendersonvile
Level Contributor
169 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We got a reservation on Hotwire as we got close to Anderson and its was nice enough here. The breakfast was standard for Holiday Inn Express and a pretty good value overall. This location was a little noisy with lots of traffic and sirens nearby, we were also bear the elevator so not the quietest place we have stayed.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Jim's sweetheart, Thank you for taking the time to share your experience during your past stay. I am delighted to hear that we were able to meet your expectations when it comes to breakfast served and when it comes to providing good value accommodations. Please accept my deepest apologies if the noise levels may have caused you any inconvenience.... More 

Cleveland, Ohio
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I agree with another review that it is average for the price but its starting to signs of slipping when it comes to upkeep in the rooms. For example, the shower curtain was dirty and there was mold starting to form in the shower. Another thing, when you supply towels for the next guest PLEASE supply fresh towels. I opened... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear moetpa, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding bathroom cleanliness, housekeeping and the internet service. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to... More 

Cookeville, Tennessee
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I just stayed at the Holiday Inn Express there in Anderson last Thursday night. We came up for just one night and had no kids so I wanted a nice room that was roomy and romantic. I booked the King Room with Spa. The room was large, clean and very comfy. We had a mini fridge, microwave,... More 

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Muncie, Indiana
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

We reserved our 2 room King Suite months ahead of our daughters wedding and were disappointed when we were called about a day before our stay and told that we would be moved to a less appointed room. Our 2-room suite was supposed to be the hub of our family activity! We accepted the change, because there was not another... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear AndrielsThoughts, Thank you for your complete review of your stay, highlighting not only the bad but also the good points. It is delightful to know that our location suits your lodging needs. We are also glad that despite of the troubles you first had with your room accommodations, it was sorted out by our front desk. We thank you... More 

2 reviews
4 of 5 stars Reviewed May 25, 2015

The rooms were spacious, but not very quiet. We were awakened by the a/c unit cycling on and off all night as well as by guests in the halls. The breakfast was very good, with plenty of options. Overall, decent for the price, but sort of wish we had paid a little more to stay in a slightly higher quality... More 

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Tulsa, Oklahoma
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 21, 2015 via mobile

This was my 12th time to Anderson, 4th or 5th at a hotel, but my first time at the Holiday Inn...how I wish I had stayed here since my first visit! The only reason, honestly, why I had not stayed here before was due to the price of other hotels being a little lower and fitting my budget better. Those... More 

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