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Holiday Inn Express Hotel & Suites Anderson

2.5 of 5 6720 S. Scatterfield Rd., Anderson, IN 46013
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Anderson
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Holiday Inn Express Hotel & Suites Anderson
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71 reviews from our community

Traveler rating
    26
    32
    9
    1
    3
See reviews for
18
14
5
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For a Holiday Inn, it's nice and clean. And the staff is also very polite and helpful. (Had a room on 4th floor with 2 DBL beds). Don't be tardy for breakfast by 1 minute. When they say 9:30am, they mean it. The only complaints I have is about the ice machine (if you're on the 4th floor, you have... More 

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Evansville, Indiana
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I would give this hotel an excellent rating with one exception. Rooms were new and nicely decorated - lobby/check-in was very good and helpful employees. The only this about this hotel that was not excellent was some hall way noise in the middle of the night. Some additional sound insulation and this hotel would be excellent on all counts. Would... More 

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Angela W, Front Office Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

ColonelTim, Thank you so much for taking the time to let us know about your stay with us! I am glad to hear that you found the staff friendly and the hotel in good condition for the most part! I am so sorry that there was noise in the hallway! I hope that we can better help you with this... More 

Brookfield, Wisconsin
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 6, 2014

We stayed for two nights to attend a sporting event in Anderson. The check-in took TOO long. The desk person seemed to be competent, but was alone, she said, from 3-5 pm, which I find amazing as that is prime check-in time. We were second in line of four to check-in, and she took 5 phone calls while we were... More 

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Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Martha L, Thank you so much for your wonderful review. I am so sorry to hear about the rough start at check in and I assure you that we are currently addressing this issue! I am glad to hear that you found the room and overall stay to be enjoyable and I hope that we will have the opportunity to... More 

Wartrace, Tennessee
Top Contributor
74 reviews 74 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 28, 2014

We had 3 adults and 1 child and were very comfortable with 2 queen beds. Room was very clean! We were on the 3rd floor and the internet worked great! I am very happy that we stayed here! The breakfast I cant tell you if it was good or not as I am not a breakfast person but it looked... More 

Was this review helpful? Yes 1
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

EmilyTN, I am so happy to hear that you enjoyed your most recent stay with us! I also truly appreciate all of the feed back you have taken the time to provide! We are excited to hear that our efforts to continually improve guest satisfaction are working! I hope to see you again soon and until then, take care! Abbey... More 

Senior Contributor
37 reviews 37 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed at this hotel for a business meeting in the area. The location was proximate to a Meijers store but the room did not have a microwave nor a mini fridge. TV channel selection was very weak. In room wifi did not work well at all. Room price was too high for a place like this in this town.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Ddrw, Thank you for choosing our hotel for your business travel. It is nice to know that our location was convenient, however, we regret that the room amenities were a letdown. Please accept our apologies for any inconvenience this has caused. Your feedback is greatly appreciated as this helps us monitor and improve our service continually. If there is... More 

Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed here for one night. The hotel was clean, nice staff and good breakfast, comfy beds. We were on the 4th floor and had issues with the internet. I was just trying to read news, facebook, weather, etc, and it would just frequently disconnect. My husband had to use his phone as a "hot spot" to work.

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Buckeyefan42, Thank you so much for letting us know about your recent stay with us! I have personally looked into the issue of internet connections on the 4th floor. We are certain that the issue has been resolved and we are also looking into additional solutions at this time. I am truly sorry that the issue was so aggravating! I... More 

2 reviews
5 of 5 stars Reviewed July 25, 2014

This is a great place to stay! The room was clean, smelled good, great temperature, hot showers and the beds were FANTASTIC, nice and soft yet firm and an enjoyable free breakfast. Check in and check out went great and we even got a discounted rate for visiting Anderson university. Thank you so much! Can't wait to come back again!... More 

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Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Susan T, We love to help out our AU families! I am glad to hear that things were up to your standards and I truly appreciate your taking the time to let every one out there know about your stay! Hope to see you again soon! Abbey Martin Guest Experience Champion Holiday Inn Express & Suites of Anderson, Indiana More 

Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 23, 2014

We were "stuck" homeless after the seller of the home we were scheduled to purchase had a health issue and could no longer sell. Having already sold our home in Ohio, we had to start back at square one. Anderson has nothing along the lines of furnished or short term apartments, so we've been at this Holiday Inn for several... More 

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Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

jpochard, Thank you so much for staying with us during your "in between time", and letting everyone out there know about you time with us. I am always so happy to hear from those like yourselves who have stayed with us for an extended length of time. Definitely adds a fresh perspective to our image! We are so appreciative of... More 

Columbus, Indiana
Contributor
16 reviews 16 reviews
3 hotel reviews
3 of 5 stars Reviewed July 23, 2014 via mobile

First off I booked the hotel several weeks ago. Then when I got into town I heard this hotel has an infamous smell on the 2nd floor. Smell of dead things that no one can find. My room was on the second floor. I thought of cancelling and going to another hotel, but figured I'd give it a shot. Honestly?... More 

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Zeb W, Thank you so much for the wonderful and detailed review, we certainly appreciate the time you have taken to let us and those out there know about your stay with us! I am excited to hear that you found the property for the most part to be in good condition and I wanted to assure you that we... More 

Decatur, Indiana
Top Contributor
102 reviews 102 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here a year ago with a good experience and was back recently. The hotel is nice and everyone quite friendly. The rooms were comfortable and afforded a good night's sleep. The free wifi is always appreciated. The free breakfast, though nothing fancy, is very serviceable and all that I need / want in the morning. I did find... More 

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

ChiefGuru, Thank you so much for taking the time to let us know about your stay with us! I am glad to hear that most everything was as you anticipated and hope to make an even better impression the next time you are in the area- especially with breakfast. Until next time, take care and travel safe! Abbey Martin Guest... More 

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Additional Information about Holiday Inn Express Hotel & Suites Anderson

Address: 6720 S. Scatterfield Rd., Anderson, IN 46013
Phone Number:
Location: United States > Indiana > Anderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Anderson 2.5*
Number of rooms: 107
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Also Known As:
Holiday Inn Express Hotel And Suites Anderson North

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