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All 13 Anderson hotels

Holiday Inn Express Hotel & Suites Anderson

2.5 of 5 Hotel   |   6720 S. Scatterfield Rd., Anderson, IN 46013
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80%
Ranked #4 of 13 Hotels in Anderson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Ddrw
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67 reviews from our community

Traveler rating
    26
    28
    9
    1
    3
See reviews for
14
14
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for a business meeting in the area. The location was proximate to a Meijers store but the room did not have a microwave nor a mini fridge. TV channel selection was very weak. In room wifi did not work well at all. Room price was too high for a place like this in this town.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Ddrw, Thank you for choosing our hotel for your business travel. It is nice to know that our location was convenient, however, we regret that the room amenities were a letdown. Please accept our apologies for any inconvenience this has caused. Your feedback is greatly appreciated as this helps us monitor and improve our service continually. If there is... More

Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed here for one night. The hotel was clean, nice staff and good breakfast, comfy beds. We were on the 4th floor and had issues with the internet. I was just trying to read news, facebook, weather, etc, and it would just frequently disconnect. My husband had to use his phone as a "hot spot" to work.

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Buckeyefan42, Thank you so much for letting us know about your recent stay with us! I have personally looked into the issue of internet connections on the 4th floor. We are certain that the issue has been resolved and we are also looking into additional solutions at this time. I am truly sorry that the issue was so aggravating! I... More

2 reviews
5 of 5 stars Reviewed July 25, 2014

This is a great place to stay! The room was clean, smelled good, great temperature, hot showers and the beds were FANTASTIC, nice and soft yet firm and an enjoyable free breakfast. Check in and check out went great and we even got a discounted rate for visiting Anderson university. Thank you so much! Can't wait to come back again!... More

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Susan T, We love to help out our AU families! I am glad to hear that things were up to your standards and I truly appreciate your taking the time to let every one out there know about your stay! Hope to see you again soon! Abbey Martin Guest Experience Champion Holiday Inn Express & Suites of Anderson, Indiana More

Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 23, 2014

We were "stuck" homeless after the seller of the home we were scheduled to purchase had a health issue and could no longer sell. Having already sold our home in Ohio, we had to start back at square one. Anderson has nothing along the lines of furnished or short term apartments, so we've been at this Holiday Inn for several... More

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

jpochard, Thank you so much for staying with us during your "in between time", and letting everyone out there know about you time with us. I am always so happy to hear from those like yourselves who have stayed with us for an extended length of time. Definitely adds a fresh perspective to our image! We are so appreciative of... More

Columbus, Indiana
1 review
3 of 5 stars Reviewed July 23, 2014 via mobile

First off I booked the hotel several weeks ago. Then when I got into town I heard this hotel has an infamous smell on the 2nd floor. Smell of dead things that no one can find. My room was on the second floor. I thought of cancelling and going to another hotel, but figured I'd give it a shot. Honestly?... More

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Zeb W, Thank you so much for the wonderful and detailed review, we certainly appreciate the time you have taken to let us and those out there know about your stay with us! I am excited to hear that you found the property for the most part to be in good condition and I wanted to assure you that we... More

Decatur, in
Top Contributor
78 reviews 78 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here a year ago with a good experience and was back recently. The hotel is nice and everyone quite friendly. The rooms were comfortable and afforded a good night's sleep. The free wifi is always appreciated. The free breakfast, though nothing fancy, is very serviceable and all that I need / want in the morning. I did find... More

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

ChiefGuru, Thank you so much for taking the time to let us know about your stay with us! I am glad to hear that most everything was as you anticipated and hope to make an even better impression the next time you are in the area- especially with breakfast. Until next time, take care and travel safe! Abbey Martin Guest... More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 6, 2014

I have stayed at the property on a few occasions. First the good..Very nice Beds-Pillows, well appointed rooms,and clean. The bad..Had to call for Tech support for internet every time I stayed and had to wait an hour for service. Ice machines not on every floor&usually no biggie, but I saw the old floor directions had Ice/Vending on all floors.... More

Was this review helpful? Yes
Angela W, Public Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

MRWonderful2013, I really appreciate your taking the time to provide such helpful feed back in regards to your most recent stay. It is wonderful to hear that you enjoyed the bedding in your room. I also wanted to let you know that we are working diligently to address the issues you have brought to light. I hope that we will... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2014

The hotel was nice and it was clean, but the hotel was in no way helpful when I needed help. I accidentally left something very dear to me. It was a hand made blanket from my grandmother. It was left on the bed there. We finally got to our destination when I realized that I didn't have it. I frantically... More

Was this review helpful? Yes 1
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

I am deeply concerned about your recent experience and would love to hear from you about this stay. I have sent you a message with my contact information. Abbey Martin Guest Experience Champion Holiday Inn Express & Suites of Anderson More

Cincinnati, Ohio
Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 29, 2014

The hotel was clean, very close to everything, easy off and on to the interstate. They allowed early check in which was helpful, has an indoor pool, small work out area, was disappointed that there wasn't a refrigerator in the rooms. Booked two rooms, the upstairs corner room was A LOT larger than the room next to it.

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

KentuckyShellyBean, Thank you so much for the wonderful review! We are looking forward to taking care of you again the next time you stay, and I want to encourage you to look into our suites- all of which do feature a kitchenette in the room. Until next time take care and travel safe! Abbey Martin Guest Experience Champion Holiday Inn... More

Beverly Hills, California
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 28, 2014

We have stayed at this hotel a couple of times and we have enjoyed it every time. On our last visit, we needed a room with a refrigerator in it. (I still don't know why Holiday Inn Express does not make a refrigerator and microwave standard amenities for all of the rooms like other major chain hotels). We are in... More

Was this review helpful? Yes
Angela W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

RodeoDriveCA, Thank you so much for the time you took to write such a great review! We are thrilled to hear that you plan to return next time you are in the area. I know travel can be rough so if you anticipate any needs please let us know and we will do our best to help you out. Abbey... More

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Additional Information about Holiday Inn Express Hotel & Suites Anderson

Address: 6720 S. Scatterfield Rd., Anderson, IN 46013
Phone Number:
Location: United States > Indiana > Anderson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Anderson 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Anderson North

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