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Comfort Suites Aurora/Naperville

2.5 of 5 111 N Broadway, Aurora, IL 60505
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Certificate of Excellence 2014
Comfort Suites Aurora/Naperville
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Comfort Suites Aurora/Naperville
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158 reviews from our community

Traveler rating
    93
    46
    15
    1
    3
See reviews for
56
31
12
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (158)
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    (33)
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Bloomington-Normal, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

Located next to Two Brothers Roundhouse. Great food and of course great beer! Also close to Premium Outlet Mall with great stores and Fox Valley Mall is also close with Major retailers. We will go back in the summer for outdoor activities at the Roundhouse.

Review collected in partnership with this hotel

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything went well at this hotel, we had a large group for our wedding at the Roundhouse across the parking lot. Breakfast was good, and the staff was courteous. Only real hitch was when I was in the bed, and found a sock (not my own...) at the bottom of the bed, which means that the sheets had not been... More 

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GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you for your review of our hotel. As well as having your group stay with us for the wedding at the Roundhouse. I have brought your concern to the attention of our housekeeping staff. We hope to see you again soon next time you are in the area. More 

Illinois
Top Contributor
106 reviews 106 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was very large and clean. The hotel had a great breakfast buffet which included hot items. The best thing was that the breakfast room was large so you could always find a seat. The staff of the breakfast room was constantly replacing food. Also the front desk staff was very helpful.

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for writing us a review. We especially appreciate feedback from Top Contributors to TripAdvisor and seasoned travelers. It's wonderful to hear that our staff was friendly and accommodating and that you enjoyed our On The House complimentary breakfast. Thanks again and we hope to see you back again! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

My niece & I had a wonderful experience! Easy access to downtown attractions. Great pool & hot tub, a lovely surprise of a soup snack in the evening, & our room was great. Everyone on staff was friendly & helpful. Will definitely stay here again when in the area!

Was this review helpful? Yes 1
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Don't thank us, thank you! We really appreciate your feedback and your business. We're so pleased to hear that you and your niece had a terrific experience with us and that our staff was friendly and accommodating! Thank you again for taking time to write us a review and rate us so highly! We hope to see you again soon... More 

Illinois City, Illinois
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 26, 2014

We had a wonderful stay in a King 1 room suite with a hot tub. With the AAA discount this place was a steal! Breakfast included hot items and the Two Bros Brewing Company Roundhouse (formerly Walter Payton's Roundhouse) is in the same parking lot. This is easily accessible from the train because it drops off at the parking lot,... More 

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GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you so much for taking the time to write us a good review! We appreciate your business and your feedback so we know what we are doing right. It's wonderful to hear that you had a great stay for a great deal! We are located right next to the Metra train station which does give you easy access to... More 

Chicago
Contributor
12 reviews 12 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 23, 2014

We had our guests and wedding party stay here with us on our wedding day. The place was great, clean, and right across the street from our wedding venue, Two Brothers Roundhouse. We had a great time there after hours on the porch and the hot breakfast in the morning was a perfect way to end the festivities with everyone.... More 

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

We are so happy to hear that you and the rest of your wedding party had a great time with us and the Two Brothers Roundhouse. Thank you very much for the recommendation. We really appreciate your kind words. Thanks again for taking the time to write us a review and we hope to have you back again soon if... More 

LEXINGTON
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 9, 2014

Home away from home. The hotel is well maintained and very, very clean. I cannot stress to you how wonderful and comfortable the bed and pillows were at this hotel. The staff was courteous and helpful from check in to requesting more towels. The breakfast was always stocked and the area kept clean. And an added bonus is Two Brothers... More 

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for writing us a review and sharing your positive feedback! It's so great to see that you enjoyed your stay and especially loved our comfortable beds and bedding. We pride ourselves in our cleanliness and our customer service. We try our best to ensure that all of our guests have a welcoming and restful stay with... More 

Downers Grove, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

From the moment we arrived to the moment we left, it was a wonderful time! The hotel is beautiful and awesomely decorated with fun train themes because the train station is so close by (at least that's my guess as to why the train theme). The hotel is just beautiful. The thing that really made our stay amazing however, was... More 

Was this review helpful? Yes 1
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

What an excellent review! Thank you so much for your feedback and high rating! We are so flattered at your kind words and that you are excited to return. We take great pride in being located right next to the Metra so yes, our hotel's theme is dedicated to the historic train! Besides loving the hotel's interior, we are very... More 

Sarasota, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

My family and I have had the pleasure of staying in this hotel several times and it won't be our last. First of all, the hotel is located perfectly in the charming town of Aurora...near shops and restaurants...( a brewery right next door)...a casino just down the street and within walking distance for everything. Secondl...the staff are helpful, polite and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you so much for such a great review and high rating! We really appreciate your kind words and are so glad you had another awesome stay with us! We are so happy to hear that you enjoyed your time in Aurora and that it was a convenient location with nearby amenities. It's great to see that our staff was... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 9, 2014

Smoking (the entire bldg is supposed to be non-smoking) from a room below or above us kept us up at night. It seems the bathroom fan vents are connected and when guests smoke against the rules of the hotel, they can do no more than offer you a spray to cover up the smell: bad experience that makes me question... More 

Was this review helpful? Yes 2
TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

We appreciate your feedback. We only wish you would have brought it to our attention while you were here. All Comfort Suites Hotels are 100% Non Smoking. Guests even sign to accept this responsibility and agree to a fine if they smoke. This does not jerk proof the system however. We are very sorry this affected your stay. I see... More 

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Additional Information about Comfort Suites Aurora/Naperville

Address: 111 N Broadway, Aurora, IL 60505
Phone Number:
Location: United States > Illinois > Aurora
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Aurora/Naperville 2.5*
Number of rooms: 82
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Also Known As:
Comfort Suites Aurora Hotel Aurora
Aurora Comfort Suites

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