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Comfort Suites Aurora/Naperville

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111 N Broadway, Aurora, IL 60505
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Comfort Suites Aurora/Naperville
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Comfort Suites Aurora/Naperville
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182 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
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  • All months
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  • Mar-May only
    (43)
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Chicago, Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel had comfortable beds, and was close to the music venue we were attending. By no way, however, do I agree that this hotel is above and beyond all other comfort suites (multiple signs on the property state it won the gold award for 2015). First off, there was absolutely nothing special about the room that would differentiate it... More 

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you for taking the time to review our hotel. We are glad you had a great time at River Edge Park! We are sorry that had the experience you had in breakfast. We have shared your feedback and talked to our housekeeping department about looking for items like this. We really appreciate the feedback. We can't be perfect 100%... More 

Rochester, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

We had several different destinations in the Milwaukee area as part of our family vacation, and this was a convenient spot to get to Milwaukee as well as to areas by the lake. We loved this hotel: great neighborhood; friendly, helpful staff; restaurants and stores in walking distance; good value; fabulous pool - probably the best we've ever seen at... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I called a few Hotels by the Hollywood Casino. All were pushy, not really responding to me.I called Comfort Suites and talked with Liz, sales mgr. Happy answering of the phone, happy conversation and all answers answers respectfully. Truly a 5 star manor. Without Liz being pushy or rude and already knowing the class of Comfort Suites having been a... More 

Was this review helpful? Yes 4
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is perfect, right across a parking lot from the Aurora Metra train station. The complementary breakfast has so many choices and is good. Andrew, the gentleman at the front desk when we checked in was very helpful, patient with all of my questions, and pleasant to talk to. Genise who was working in the morning... More 

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for taking the time out of your day to give us your feedback. We appreciate your review and we're so happy to hear that you had an excellent experience with us. It's so great to hear that our staff was accommodating and welcoming and I will personally pass on your compliments to them. We're also pleased... More 

Greenville, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Booked a stay at this hotel with my mom after this area was recommended to us. The staff was extremely friendly and willing to help us during our stay. It was our first time riding the train into the city so they helped us read the schedule and told us where we needed to get on and when. They always... More 

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for writing us a review and for all of your kind words. It's so great to hear that you had a wonderful time with us and that our staff was professional and helpful throughout your time with us! We're sorry for your discomfort and we have brought this to the attention of our maintenance engineering staff... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is right next to the depot to jump a train to Chicago. It has free wi/fi and an indoor pool and spa and fitness room. The staff is very friendly and they have free breakfast. It is all decorated in a train theme.

Was this review helpful? Yes 1
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thanks so much for taking the time to write us a great review! We are so pleased to hear that we were a convenient location for you being that we are right next to the Metra station, allowing easy access to Chicago. We're happy to hear that you utilized our complimentary wifi and "On the House" breakfast. Thanks again for... More 

Terre Haute, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

The hotel was easy to find which is important when you're tired of driving. The staff at check in was totally awesome explaining everything and even offering a cookie. The room was tastefully decorated and the bed was comfortable. The pool and hot tub was a welcome amenity at the end of a long day. Breakfast in the morning was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for taking the time to write us a review! We really appreciate your feedback and are so glad to hear that our staff was friendly and accommodating during your time with us! It's great to hear that you had a relaxing stay. Thanks again for choosing us and we hope to see you again! More 

Fountain Hills, Arizona
Level Contributor
200 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 23, 2015

Predictable hotel chain stay. Clean enough. Decor could be updated and is similar to every Comfort Suites we have stayed in except that the wall hangings have a train depot/train theme. The desk clerks and reservation staff were unfriendly and not welcoming. Police cars were continually in the parking lot. Two Brothers microbrewery next door was outstanding. There is no... More 

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you for writing us a review and providing us with your feedback. During your next stay, we invite you to contact our General Manager to ensure that you have an outstanding experience. We're sorry to hear that we did not meet your expectations but we hope you can give us another shot. Thanks again for your feedback and have... More 

Dyer, Indiana
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 23, 2015

If you are looking for a nice clean hotel ..or if on business this a a descent place to stay. It was quite. Nothing overly fancy but clean and not outdated. Thing I did like was breakfast was INCLUDED.Room was less than $100 for one night and 2 adults for a 2 queen non-smoke room

Was this review helpful? Yes 1
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you so much for taking the time to write us a review. We are so glad to hear that you had a great stay with us and that you were satisfied with all we have to offer from our "On the House" complimentary breakfast to the pristine quality of our rooms. Thanks again for choosing us and we hope... More 

Springfield, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

Stayed here for Blues On The Fox. Everything was very nice and we look forward to next year, providing we don't find a reason even sooner. Every employee we encountered was helpful and cordial. The room was spacious, comfortable and well kept.

Was this review helpful? Yes
GinaPintozzi, Public Relations Manager at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for writing us a review! We really appreciate your feedback and we're so happy to hear that our staff was accommodating and professional during your stay. We're excited to hear that you attended Blues On The Fox at the River Edge Park just a very short walk away from us. We can't wait to have you... More 

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