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All 8 Aurora hotels

Comfort Suites Aurora/Naperville

2.5 of 5 Hotel   |   111 N Broadway, Aurora, IL 60505
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91%
Ranked #2 of 8 hotels in Aurora
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Joe P Spring Hill, Florida
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123 people have reviewed this hotel

Traveler rating
    74
    33
    12
    1
    3
See reviews for
46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Spring Hill, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had to leave our Fl home to travel to Aurora due to a illness to my mother -in-law.as we were traveling up,my wife was on the phone calling places to stay. We decided on your place for price and connivence. the rooms were very nice and clean and fit our needs very well. Our 4 day stay ended up... More

Was this review helpful? Yes 1
TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

First off, we at the Comfort Suites Aurora are truly sorry for your loss. This is sometimes the unfortunate side of our business. I will pass your comments on to our staff with thanks. Again our deepest sympathy. We hope you can come back and visit family under better circumstances. More

Spring Valley, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

One of the top 5 best hotels I have stayed it! I have traveled all over the US and Canada, staying at 5 star hotels and no star motels, and I never would have figured that a hotel in Aurora would be so nice. It is so refreshing to stay at a hotel where the staff really cares about the... More

Review collected in partnership with this hotel

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Wow!! Top 5 hotels? We are so flattered. I will be sure to share this with our staff. You experienced the worst winter on record. Over 75 inches of snow. We added assisting our guests with the ice and snow, early on in the Polor Vortex this past winter. Hopefully you will return when the weather has broken and our... More

Arthur, Illinois
1 review
5 of 5 stars Reviewed February 20, 2014

could not say enough asked to have a rose put in my room they did need a taxi they called and had one at front door cant say enough about the staff and the hotel is nice and was clean slept in missed breakfast but was still able to get a cup of coffee

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Thank you very much for taking the time to write a review! We really appreciate your feedback and are so glad you enjoyed your stay. I will pass on your compliments to our staff. We can't wait to have your back again soon! More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2014

The service was great , the rooms are nice could use just a little updating. We enjoyed our stay here and would stay again for sure. Very family friendly had cribs for the little ones. And the price was great.

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Thank you for taking the time out of your busy day to write us a review! I noticed that you have written many TripAdvisors before, so we really appreciate feedback from an experienced traveler. While we continue to be rated highly with our TripAdvisor guest reviewers, we are never satisfied! We are undergoing room by room improvements, all while not... More

Joliet
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2014

My Fiancé and myself have stayed at this Hotel a total of 5 times in the past 3 Years. We have ONLY had Great experiences at each and EVERY visit to the Comfort Suites-Aurora. I felt I really needed to write a positive note about this Great Hotel. From Mgt down to the housekeeping staff, Everyone cares about everyone having... More

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Wow thank you so much for being a loyal customer and writing us a wonderful review. We are very happy to see that you always have good experiences with us! We really do value our guests and do whatever we can to ensure the best stay possible. Thank you again for taking the time to write a review and we... More

Wheaton, Illinois
1 review
5 of 5 stars Reviewed February 6, 2014

We celebrated our 42nd anniversary with dinner at the Roundhouse restaurant, a theater production of 42nd Street at the Paramount nearby and an overnight stay at the Aurora/Naperville Comfort Suites. While it was brutally cold outside, the service inside the hotel was warm and friendly. Only minutes after getting to our room, the lady at the desk called to make... More

Review collected in partnership with this hotel

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

What a great way to spend your 42nd anniversary! We are so glad that you chose to stay with us and are very pleased to hear that we helped make your anniversary a memorable one. At the Comfort Suites Aurora/Naperville, we believe that customer service is the most important quality to have. I will pass on your praises to our... More

Naperville, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 29, 2014

I got married on New Year's Eve at Two Brothers Roundhouse (which is located in the same parking lot as Comfort Suites). We used Comfort Suites as our host hotel for our bridal party, family, and wedding guests, and everything was perfect. Gretchen, the hotel manager, was extremely helpful throughout the entire wedding planning process - holding reservations, changing reservations,... More

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

To start off, all of us here at the Comfort Suites Aurora would like to say Congratulations! We are so glad that we could be of service to you to help make your special night perfect! It's wonderful to hear that all of your guests enjoyed their stay as well. We thrive on customer service here, so that is the... More

Hayward, California
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 26, 2014

Comfortable rooms, affordably priced, the most expansive buffet breakfast I have encountered at a chain hotel. The lobby area had a great train decor, with lots of area history. The best part...it was next to the roundhouse restaurant, across the street from a fire station museum, 2 blocks from a river casino, across the street from a river walk/park, and... More

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Thank you for taking the time out of your busy day to write us a review! I see that you are no beginner to TripAdvisor, so we very much appreciate an experienced traveler's feedback! We are very proud of Aurora and its history, and we like to pay tribute to this great place we call home by putting a little... More

Peoria, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed January 16, 2014

I was really surprised and pleased with this hotel. It is really beautiful inside the lobby area, and the building is well laid out. Our family enjoyed our stay there, and really enjoyed using the pool and hot tub. The icing on the cake was finding out that the hotel shares a parking lot with Two Brothers Roundhouse. We enjoyed... More

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TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Thank you for taking the time to give us feedback! We're blushing from all of your kind words. Thank you for recognizing all of our hard work that we put in to ensure our guests' satisfaction. We hope to have you back soon! More

chicago, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

We had family and friends stay at this location for daughter's wedding rehearsal night, and wedding night. They were so helpful and efficient, for all the "doings". We also stayed, and hosted a catered lunch for family and bridal party, and it was so convenient to set up off the lobby.

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora/Naperville, responded to this review

Thank you for such a positive review! We at the Comfort Suites Aurora believe in costumer service and try to make each guests' visit a five star experience! I'm glad to hear that your daughter's wedding went so smoothly and that we did whatever we could to help. Thank you again for writing us a review and happy new year! More

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Additional Information about Comfort Suites Aurora/Naperville

Also Known As:
Comfort Suites Aurora Hotel
Comfort Suites Aurora Hotel Aurora
Comfort Suites Aurora
Aurora Comfort Suites
Address: 111 N Broadway, Aurora, IL 60505
Phone Number:
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Aurora/Naperville 2.5*
Official Description (provided by the hotel):
We are hospitality professionals with awards in high quality service, comfort, convenience, and price. Our expert staff can help arrange an upcoming meeting or group event and conveniently located next to the historic limestone railroad roundhouse now home to Two Brothers Brewery. Within walking distance is Aurora's very own Hollywood Casino, the Paramount Arts Centre, SciTech Hands On Museum, and a wide variety of other great area attractions. ... more   less 
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