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Holiday Inn Aurora North- Naperville

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2424 W. Sullivan Rd, Aurora, IL 60506
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Holiday Inn Aurora North- Naperville
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Holiday Inn Aurora North- Naperville
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107 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent 3 nights here as part of wedding group. Room vert comfortable with good mattress and pillows. ServIce very good. Restaurant had good items (not there for other meals). Had 3 different items and all were good. Will return if in area again.

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Canandaigua, New York
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were attending a family reunion nearby and stayed here for three days. We had a nice room on the third floor that was quiet, clean and comfortable. There was free Wi-Fi that worked well in our room. There was a nice restaurant on the premises but also others close by. Staff was efficient and friendly. Would have been better... More 

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Baton Rouge, Louisiana
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got in late and left early but everything about this stay was easy. Fast, efficient check in, comfortable rooms and location right off the highway. Wasn't able to take advantage of the bar, restaurant or fitness center but everything looked nice from a quick walk by. Perfect stay for anyone in this area.

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Hastings
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, comfortable, and friendly! Winning combination! Front desk experience was friendly. Nice having a morning newspaper and clean room. Just a quiet experience and great atmosphere, as a whole. Not every hotel has an inviting atmosphere and welcoming experience. The staff seems to be fit for their positions and that makes a huge difference in quality and experience.

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Ballwin, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2015

The location of hotel close to interstate I-88 was an excellent choice. Hotel staff was friendly and eager to help, gave suggestions of places to go and places to eat. Overall, Aurora and Holiday Inn was great.

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Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Cleveland M, Thank you for taking the time to give us such a great review. You are correct; our team is always willing and eager to help. Our goal is make our guest feel better when they leave than when they arrived. We hope you will visit us again soon. Kind regards, Ray J General Manager More 

Graham, TX
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 2, 2015

Was in town over the weekend for a wedding. Decently quiet rooms, easy access and many restaurant options with walking distance. A decent place to stay without breaking the bank. Would stay here again with no qualms. Also a restaurant on property but didn't try it.

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IHGCare, Guest Relations Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Craigh-KRPH, Thank you for taking the time to write us a review regarding your recent stay. It is nice to know that you liked our rooms and location. We are also happy that you would choose to stay with us again with your future visit. The feedback we receive from our valued guests, like you, enables us to improve... More 

Ottawa, Illinois, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 28, 2015

My sister and I stayed here for 1 night and it was very nice. The staff was awesome and the breakfast a little pricey but well worth it. So clean and fresh smelling. They also have a listing of several places to go and directions to get there. We definitely will be using this hotel again.

Was this review helpful? Yes
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Patti G, Thank you very much for giving us your feedback! We are happy to hear that you were able to enjoy a good breakfast in our very own Kems Restaurant. Thank you for the awesome comment about the staff! We look forward to your return. Kindest regards, Ray J General Manager More 

Mackinaw, Illinois
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 23, 2015

Curb appeal and check in were great. The weird smell in the hallway was odd. Like BO or dirty socks!?! First glance of the room was fine. Then we noticed the problems, torn wall vinyl, cracked sink, broken shower door, tv remotes didn't work, and the alarm clock couldn't be reset. Couldn't open or close the shower door from the... More 

Was this review helpful? Yes 1
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Skip L, Thank you for taking the time to give us your feedback regarding your guestroom. I can assure we will look into these items and rectify any issues found immediately. I would love the opportunity to discuss your stay in further detail. Please feel free to contact me directly (630) 806-7400. I look forward to speaking with you and... More 

Peachtree City, Georgia
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 11, 2015

I found the staff at this property to be both professional and friendly. The rooms are nicely appointed, decorated well, comfortable bed, and clean. The walk-in shower was good with ample water pressure & hot water. This is a full service property, so you have to rely on the in-room coffee, which is average at best, since there is no... More 

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IHGCare, Guest Relations Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear forteiii, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 19, 2015

This hotel was very clean and the staff at the desk was very friendly. We had a team stay at the hotel the night before a state championship tournament. Getting this organized was very difficult. It was hard to get the manager to return any phone call/ emails. While I understand that everyone is busy, I felt that it was... More 

Was this review helpful? Yes
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Melissa M, It was truly a pleasure to have you as our guest and it was always a pleasure speaking with you. I do apologize for the confusion on the set up and understand your frustration. Your feedback will be used a learning tool to properly secure contracts and banquet event orders in the future for such events to... More 

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