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Holiday Inn Aurora North- Naperville

Certificate of Excellence
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2424 W. Sullivan Rd, Aurora, IL 60506
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Holiday Inn Aurora North- Naperville
Best prices for: 1 room 1 guest
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Ranked #4 of 8 Hotels in Aurora
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Patti G Ottawa, Illinois, United States
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101 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Illinois, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My sister and I stayed here for 1 night and it was very nice. The staff was awesome and the breakfast a little pricey but well worth it. So clean and fresh smelling. They also have a listing of several places to go and directions to get there. We definitely will be using this hotel again.

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Mackinaw, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Curb appeal and check in were great. The weird smell in the hallway was odd. Like BO or dirty socks!?! First glance of the room was fine. Then we noticed the problems, torn wall vinyl, cracked sink, broken shower door, tv remotes didn't work, and the alarm clock couldn't be reset. Couldn't open or close the shower door from the... More 

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Peachtree City, Georgia
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found the staff at this property to be both professional and friendly. The rooms are nicely appointed, decorated well, comfortable bed, and clean. The walk-in shower was good with ample water pressure & hot water. This is a full service property, so you have to rely on the in-room coffee, which is average at best, since there is no... More 

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IHGCare, Guest Relations Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear forteiii, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2015

This hotel was very clean and the staff at the desk was very friendly. We had a team stay at the hotel the night before a state championship tournament. Getting this organized was very difficult. It was hard to get the manager to return any phone call/ emails. While I understand that everyone is busy, I felt that it was... More 

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Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Melissa M, It was truly a pleasure to have you as our guest and it was always a pleasure speaking with you. I do apologize for the confusion on the set up and understand your frustration. Your feedback will be used a learning tool to properly secure contracts and banquet event orders in the future for such events to... More 

Green Bay, Wisconsin
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

Great location. Acceptable room. Pricey on site food, but room costs acceptable. My wife wished it had a hot tub. We assumed. Not a good habit to use. We spent the weekend around Mooseheart, the wonderful school supported by moose Lodge and Chapter members as well as quality corporations. Only 5 miles to the school. Enjoyed the Mooseheart tree of... More 

Was this review helpful? Yes 1
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Edward J Mooseheart travelers are like family here and we truly appreciate your business. We thank you for your loyalty and always look for forward to your return. Best wishes, More 

Hilton Head Island & Rempstone
Top Contributor
118 reviews 118 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 1, 2014

Just off the InterState Tollway I88. Easy to get to and close to other restaurants and shopping. Aurora University is close. Metra for trip to Chicago Loop is on the other side of the city it is a straight road there. Airport is reached via the toll road. I expect to stay here again. WiFi worked best in the reception... More 

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Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Guest, Thank you for taking to the time to write us a review. We hope that you were able to enjoy everything that the Aurora area has to offer. Thank you for recommending us and we look forward to your return. Kind regards, Ray J General Manager More 

Dallas, Texas
Top Contributor
137 reviews 137 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 8, 2014

All you could ask for in a hotel at this price. It was clean, comfortable and quiet. The other hotel down the street has much thinner walls, so we paid the extra to stay here. We don't eat breakfast, so not having that included wasn't a problem. I do wish they had hot water sitting out for tea, like some... More 

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Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear fizzy8521, We are glad to hear that you enjoyed your stay with us. Thank you for taking the time to give us your thoughts. We hope that you travels will bring you back to the Holiday Inn Aurora. Please let us know if there is any way our team may be of service. Best wishes, Ray J General Manager More 

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2014

This is a great hotel with a full bar and restaurant with great food, salads and drinks right off Interstate 88, close to the Orchard Valley Golf Course, and there are many other restaurants within walking distance.

Was this review helpful? Yes 1
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear sms-trips, Thank you for taking the time to give us your feedback about our property. The entire restaurant staff is very grateful for your feedback and we all look forward to your return. We hope that you enjoyed your time in Aurora and hope your travels will bring you back safely. Safe travels and Kindest regards, Ray J General... More 

Limerick, Ireland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 27, 2014

I stayed here for two nights recently and can't fault the hotel. The room was spacious and the beds were extremely comfortable. Very fast WiFi connection too which was helpful for uploading holiday photos. Conveniently located close to a garage, Starbucks and numerous food places. We ate for the entire duration of the stay so I can't comment on the... More 

Was this review helpful? Yes 2
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Aoife N, Thank you for your recent visit and for your kind words about our hotel. We are happy to hear that you were able to enjoy the wonderful food in our very own Kem’s restaurant. Our chefs take pride in their work and enjoy preparing great food for our guests. We hope you will visit us again soon!... More 

Cape Coral, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 3, 2014 via mobile

Stayed here for one night. Good location for where I needed to be. Easy access to Interstate, restaurants, shopping, and banking right there. Overpriced room, outdated, nothing special but clean. Plenty of free parking. Friendly staff but have stayed at many other equal hotels for less than $150.00

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Joseph330, Thank you for your positive comments regarding our location and hotel staff. Providing our guests with good value accommodation is one of our top priorities. It is regrettable that you were not fully satisfied with your stay. I appreciate your feedback about our rooms and rest assured that we will use them towards our improvement to provide you... More 

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