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All 8 Aurora hotels

Holiday Inn Aurora North- Naperville

3.0 of 5 Hotel   |   2424 W. Sullivan Rd, Aurora, IL 60506
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Holiday Inn Aurora North- Naperville
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77%
Ranked #3 of 8 Hotels in Aurora
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
sms-trips Milwaukee, Wisconsin
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95 reviews from our community

Traveler rating
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    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel with a full bar and restaurant with great food, salads and drinks right off Interstate 88, close to the Orchard Valley Golf Course, and there are many other restaurants within walking distance.

Was this review helpful? Yes 1
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear sms-trips, Thank you for taking the time to give us your feedback about our property. The entire restaurant staff is very grateful for your feedback and we all look forward to your return. We hope that you enjoyed your time in Aurora and hope your travels will bring you back safely. Safe travels and Kindest regards, Ray J General... More

Limerick, Ireland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights recently and can't fault the hotel. The room was spacious and the beds were extremely comfortable. Very fast WiFi connection too which was helpful for uploading holiday photos. Conveniently located close to a garage, Starbucks and numerous food places. We ate for the entire duration of the stay so I can't comment on the... More

Was this review helpful? Yes 2
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Aoife N, Thank you for your recent visit and for your kind words about our hotel. We are happy to hear that you were able to enjoy the wonderful food in our very own Kem’s restaurant. Our chefs take pride in their work and enjoy preparing great food for our guests. We hope you will visit us again soon!... More

Cape Coral, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 3, 2014

Stayed here for one night. Good location for where I needed to be. Easy access to Interstate, restaurants, shopping, and banking right there. Overpriced room, outdated, nothing special but clean. Plenty of free parking. Friendly staff but have stayed at many other equal hotels for less than $150.00

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Joseph330, Thank you for your positive comments regarding our location and hotel staff. Providing our guests with good value accommodation is one of our top priorities. It is regrettable that you were not fully satisfied with your stay. I appreciate your feedback about our rooms and rest assured that we will use them towards our improvement to provide you... More

Chicago
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014 via mobile

Not a bad hotel. Front desk were not professional and the young breakfast server was slow and so unfriendly . We know we all have our bad days but this was unacceptable !!!! Location was not bad, you gave a few eating places in walking distance . Rooms were average.

Was this review helpful? Yes 1
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Sammysmith, First let me apologize for any inconvenience you experienced during your stay. In order to grow and develop our team, we need feedback from our guests. Thank you for taking the time to let us know how we did. I can assure you we will use your experience as a training opportunity for our team. Please feel free... More

milwaukee
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2014

Excellent location close to highway but not so close the noise bothers you. Very comfortable high quality rooms. Good places to eat are a quick walk away. Not much shopping in the vicinity of the hotel. The hotel provides a bar and a restaurant. No free breakfast in the morning is a drawback. The pool is very nice and the... More

Was this review helpful? Yes 6
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

squidbomb, First let me thank you for your feedback. I hope that your travels will bring you back to the Holiday Inn Aurora soon. I am glad to hear that you were able to enjoy the amenities on property. Please feel free to contact me directlty should you ever feel that your stay is less than a 10, your loyalty... More

Northern Illinois
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 4, 2014

I stayed at this Holiday Inn on 4/3/14 as part of a large group attending a local event. Pros: front desk staff was very professional, pleasant, and helpful. The shampoo, conditioner, and lotion were all Bath and Body Works products (i.e. higher end, not generic brands). I was given the handicapped room (though I didn't need it) and so I... More

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Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear exmish, Thank you for your kind words about our staff here at the Holiday Inn Aurora. We could not improve our services without feesdback from our guest, thank you. I would love the opportunity to discuss your stay further so as to maintatin your loayalty. We hope that you will continue to stay with us and providiing your valuable... More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2014

Hotel appears to have been recently built. Location was good for travelling on the west side of Chicago for business. Bar looked good, but I never had time to visit. Room was quiet and comfortable with comfortable bed. Waking up was tough it was so comfy. Only issue that I had overall was that the channel selection for my room... More

Was this review helpful? Yes
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Mudslingr69, Thank you for the great feedback! We are glad to hear that you were able to get a good nights rest. We hope that on your next visit, you will be able to enjoy a great meal and beverage in our restaurant and bar. We will definitely take a look at the channels we currently offer and see... More

Aurora, Illinois
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed March 3, 2014

Nice hotel, needs some maintenance in some areas. Bathroom ceiling was pealing in my room (314), shower pressure seemed really low, brickwork on posts at the entrance way had extremely cracked mortar, and TV was too high in workout room. Bed was comfortable. Restaurant was excellent and drink prices were reasonable. Staff was helpful and courteous. Putting in a hot... More

Was this review helpful? Yes
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear ed f, Your feedback is very valuable to us and we appreciate you taking time out of your day to let us know how we did. Further, we value your loyalty and hope that you will give us the opportunity to make this right for you next time around. I would love the opportunity to discuss your stay in... More

Janesville, Wisconsin
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 3, 2014 via mobile

Check-in was fine, and the room was warm, which is nice in this cold winter. The shower would not drain at all. I went for breakfast in the restaurant downstairs. No one was around at all. I walked the entire restaurant area, peeked into the kitchen through the serving window, no one. I sat myself, two other gentlemen were already... More

Was this review helpful? Yes
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear D W, We can honestly tell you that we appreciate your feedback. On behalf of the entire staff here at the Holiday Inn Aurora we would like to thank you for taking the time to give us your feedback, but also allowing us to take a look at areas that we can potentially improve upon. I can assure that... More

Tucson, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 28, 2014

My husband and I spent the night here the evening after our wedding. The staff was very nice after i called ahead of time saying we would be checking in late. I am from the area so i know the location is good. Just a minute away from IHOP and a few fast food places. Great loaction for those traveling... More

Was this review helpful? Yes
Ray J, General Manager at Holiday Inn Aurora North- Naperville, responded to this review

Dear Tabitha A, Congratulations on your wedding! From the entire staff here at the Holliday Inn Aurora we wish you the best of luck on your new journey. We are extremely happy to hear that you enjoyed your stay. Our team is dedicated to make a difference. I must say It has been an incredibly long winter it feels and... More

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Additional Information about Holiday Inn Aurora North- Naperville

Address: 2424 W. Sullivan Rd, Aurora, IL 60506
Phone Number:
Location: United States > Illinois > Aurora
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Aurora North- Naperville 3*
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Also Known As:
Holiday Inn Chicago-Aurora Hotel Aurora

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