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Staybridge Suites Aurora/Naperville

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4320 Meridian Pkwy, Aurora, IL 60504
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Staybridge Suites Aurora/Naperville
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Staybridge Suites Aurora/Naperville
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120 reviews from our community

Traveler rating
    50
    38
    17
    10
    5
See reviews for
32
20
4
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Went for an overnight. First, the good. Desk staff when we arrived very nice and helpful. Breakfast was surprisingly good. Comfy, clean bed. Relaxing, quiet stay. Know there were pets staying in hotel but didn't hear or smell them. Nice patio area with basketball court and grills. Now the not so good. Needs updating badly! Desk had mounds of actual... More 

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Oconomowoc, Wisconsin
Top Contributor
128 reviews 128 reviews
42 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are ihg platinum, so stay in this type of property often. This one met all the standards I would expect. Good breakfast, free parking, etc. The room was clean and the bed fairly comfy. What else is there to say?

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O'Fallon, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Room was nice and spacious. Fridge kept things nice and cool and it was convenient to have microwave. Coffee tasted so good....breakfast was sooo good and had a nice variety. Staff was very friendly and helpful!

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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two nights. Upon my Sunday arrival, I was a little taken aback when I told the front desk agent that I was checking in; her reaction was a big, exasperated sigh. Her demeanor didn't match this reaction though, she was smiling and working quickly with the computer. She explained that they were fully booked the night... More 

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Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Chad- Thank you so much for your very detailed review of our hotel and amenities. We are so glad that you had you had a chance to enjoy so many of our extras. We appreciate your feedback regarding your check in experience and will use it for additional training with our staff. We are looking forward to a complete renovation... More 

Orlando, Florida
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Outside is very clean, well lit parking lot and tons of parking to choose from. I felt very welcome waling in and speaking with the lady at the front. She was very speedy and got the entire crew into all of our rooms very fast. As she told us the breakfast times, we told her we usually don't even thing... More 

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Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Alvin- Thank you for staying at the Staybridge Suites-Aurora/Naperville and for taking the time to review our property! We pride ourselves in our customer service and it sounds like we were able to help give you a great experience. Our full kitchens are really an added bonus for extended stays and we are happy you enjoyed it. We hope to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is nice. The pool is nice. The hot tub is nice. The grounds are nice. The room is nice. The price is nice. Breakfast is nice. I can't believe the silly things people complain about on here. And for the people calling out people on here by name, shame on you. Call the manager instead of making anonymous... More 

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Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Vince- Thank you so much for taking the time to write a review of the Staybridge Suites in Aurora/Naperville. We appreciate your feedback and for staying with us. We look forward to having you as a guest again soon! Cindy-General Manager More 

Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Carmin Torres,, Made our stay most pleasurable. We had many request and she was not only happy to help but she went well out of her way to be sure everything was perfect. Even tho every time I went down for something she was waiting on 2 or more people. I never had to wait to be acknowledged. Each time... More 

Was this review helpful? Yes 1
Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you so much for your wonderful feedback regarding Carmen! We have shared it with her and we are thrilled that her outstanding service keeps you coming back! Thank you again, Cindy-General Manager More 

Sherman, IL
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a beautiful hotel and great staff. Upon check-in I was handed a tulip, which was a nice touch (especially since it was pouring outside.) The furnishings and room was spotless. The bed that I had was a little soft and the pillows could have been updated but I slept great. There was a kitchenette that was nicely stocked. An... More 

Was this review helpful? Yes 1
Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you so much for your review of the Staybridge Suites in Aurora! We are so happy that you enjoyed your stay and your tulip! Hope it brightened our somewhat chilly start to Spring. Your wonderful description of your stay and experience was very kind. Your feedback on possible improvement areas was very welcomed as well! Thank you again and... More 

Chesterton, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We have been at Staybridge Aurora, IL for the past two work weeks, and will be there at least two more weeks. What a wonderful surprise! Complimentary Tu/Wed/Thur evening dinner buffets with wine and beer. Breakfast every morning. Indoor pool/whirlpool. Small but serviceable exercise room (1 multi-purpose machine; 2 treadmills; 1 elliptical). Laundry service. Everything we need for a mini... More 

Was this review helpful? Yes 1
Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you so much for your kind review of the Staybridge Suites in Aurora/Naperville. I'm thrilled you have enjoyed your extended stay so far and that you've had the opportunity to enjoy so many of our amenities. We love to be your home away from home! Thank you again! Cindy-General Manager More 

1 review
4 of 5 stars Reviewed April 24, 2015 via mobile

My stay was great. When we arrived, we were greeted by a pleasant and personable front desk person (Carmen). There was a decent breakfast each morning and a sufficient evening meal that included wine and beer. The room was clean and efficient for my needs. Soft bed and spacious bathroom. Full refrigerator and small stove and dishwasher included. I didn't... More 

Was this review helpful? Yes
Cindy P, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you for choosing the Staybridge Suites in Aurora/Naperville for your recent stay with us. We are glad that you had a great stay! Your feedback regarding Carmen is appreciated and we will pass along your wonderful words. We look forward to having you as a guest again soon! Cindy-General Manager More 

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