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All 8 Aurora hotels

Candlewood Suites Aurora - Naperville

2.0 of 5 Hotel   |   2625 West Sullivan Rd, Aurora, IL 60506
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Ranked #3 of 8 hotels in Aurora
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44 people have reviewed this hotel

Traveler rating
    25
    14
    1
    2
    2
See reviews for
15
8
6
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Milford, OH
Top Contributor
96 reviews 96 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 10, 2014

A late Dec. stay was as comfortable as previous one, though with below zero temps, ice and snow, I did not get to enjoy hiking the adjacent prairie trail. Room was warm, nice size for one, enough kitchen items to eat several meals there. I appreciate their full-size frig, and large closet. Comfortable bed. Room was not immaculate, but acceptable.... More

Was this review helpful? Yes 1
Boston
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 14, 2013

Very nice suite, great service. Clean room with comfortable beds, plenty of towels. Microwave, fridge, small stove, modest but usable set of cooking and eating utensils. Location is very convenient if you have business in the area. The "Candlewood Cupboard" convenience store was nice, though they could have used a little more selection.

Was this review helpful? Yes 1
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

Aurora, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2013

The only reason I would not give a 5/5 star rating would be the miscommunication about billing. It seems the system that is in place allows for customers to be billed at random, with miscellaneous authorizations strewn about my credit card statement causing a lot of anxiety and confusion on my part. I never could understand why my card would... More

Was this review helpful? Yes 1
dvanadia, Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

Huntington, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 20, 2013

I stayed at the Candlewood Suites in Aurora, IL recently. Overall, it was an average experience. I had an interesting check-in experience. After receiving my key, I proceeded to the room only to find that the door was open with the lights and television on. I returned to the front desk and explained the situation. The gentleman at the front... More

Was this review helpful? Yes
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you for taking the time to review your stay! I would first like to thank you for staying at our location, but also like to apologize for your issues during your stay. I am very sorry to hear that housekeeping was still working on your room upon you checking in. Here at the Candlewood Suites, a lot of our... More

South Beloit, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed October 25, 2013

My family and I stayed at the Candlewood Suites Oct 23, 2013. What great customer service and rooms. We were sent a confirmation days before our stay, check in was quick and accurate. The rooms have modern décor' and very clean. We will be staying here again for sure!

Was this review helpful? Yes
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

Warsaw, Indiana
1 review
5 of 5 stars Reviewed October 18, 2013

Stayed at this Aurora Candlewood for three nights for a family causal visit to Chicago. Easy access from the highway. Close to the outlet and Naperville, IL. Very close to the outlet. Quiet and clean place. With kitchen and refrigerate in room, we can get whatever we need anytime just like at home.Nice short term stay place.

Was this review helpful? Yes
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

Cedar Falls, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 10, 2013

Very nice hotel and perfect for travelers who need to stay for multiple nights. Sadly I was only here for one night but wish I could find this hotel in any city i travel to. Friendly check in staff, clean room with plenty of amenities. Only reason I'm not giving it 5 stars is a very firm uncomfortable bed. Other... More

Was this review helpful? Yes
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

Table Grove, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 7, 2013

the hotel is just out of the way enough to be quiet and minutes away from shopping and eating. the hotel itself is beautiful and well kept, the room was spacious and clean. the kitchenette was a nice addition to warm up leftovers from previous meals and to keep drinks cold. the staff were very polite and helpful. the only... More

Was this review helpful? Yes 1
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We are a limited service property accommodating people looking to stay with us for longer periods of time and that is why we offer... More

Memphis, Tennessee
Top Contributor
137 reviews 137 reviews
37 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed September 4, 2013

We enjoyed our two-night stay at this Candlewood. It was nice having a full size fridge, plates, pots, and pans, and a dishwasher and sink. There was an easy chair, DVD player, desk/table, HUGE closet, laundry basket, full size mirror, and dresser. The bathroom counter was a little small but it included lots of cabinet space. Also, you had to... More

Was this review helpful? Yes 1
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

North Aurora, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2013

Spent 4 and a half months here from March 13 to late July. My Wife's job was moving us to Illinois and we were House hunting so our stay was Business, and Family. Having two kids as well as two senior Dogs presents challenges and requires special things and the Staff at Candlewood Suites never let us down the whole... More

Was this review helpful? Yes 2
dvanadia, General Manager at Candlewood Suites Aurora - Naperville, responded to this review

Thank you very much for taking the time to fill out a review. We are thrilled to hear your stay is a good one, and hope we are turning you in to a true Candlewood patron. We here at the Candlewood Aurora/Naperville take pride in our hotel being very clean, staff being very friendly/helpful and going above and beyond our... More

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Additional Information about Candlewood Suites Aurora - Naperville

Also Known As:
Candlewood Suites Aurora - Naperville Hotel
Candlewood Suites Aurora - Naperville Hotel Aurora
Address: 2625 West Sullivan Rd, Aurora, IL 60506
Phone Number:
Location: United States > Illinois > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Aurora - Naperville 2*
Official Description (provided by the hotel):
The Candlewood Suites Aurora/Naperville, Illinois is the area s newest all suite hotel. Conveniently located adjacent to the high-tech corridor and I-88. If Aurora - Naperville is your destination for business, the hotel is located near Toyota, Hyundai, Dial Corporation and American Electric Power as well as many other Fortune 500 companies. We are also conveniently located only 45 miles from downtown Chicago and the states two major airport hubs Chicago O Hare (ORD) and Chicago Midway ( MDW) Each spacious suite has a fully equipped kitchen and free high-speed Internet access . Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD and DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items.Whether your trip is for business or pleasure, embrace the Midwest and stay with the best, Candlewood Suites, Aurora - Naperville! ... more   less 
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