We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Arlington Heights hotels

Red Roof Inn Chicago - O'Hare Airport

2.0 of 5 Hotel   |   22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
Hotel amenities
Save Saved
You added Red Roof Inn Chicago - O'Hare Airport to your Saves list
Red Roof Inn Chicago - O'Hare Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #4 of 10 hotels in Arlington Heights
A recent review
3 of 5 stars reviewed 2 days ago
Sandeep S Crystal Lake, Illinois
  • Overview
  • Reviews (129)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (25)
  • Location
  • More
Write a Review

129 people have reviewed this hotel

Traveler rating
    60
    30
    17
    12
    10
See reviews for
17
23
23
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Crystal Lake, Illinois
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Good rooms with flat screen TV and room service every day. The general manager goes out of his way to be helpful. However the rest of the front desk staff needs to pick up these skills. Lousy customer service when he is not around, especially from the girl who bills herself as the assistant manager

Was this review helpful? Yes
Broadstairs, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Kathy and Mario were amazing Kathy went out of her way to make sure I had an amazing stay...she is a sweetheart....A++++I had to wait for a ride and Kathy let me stay longer....until I was able to get a ride....I had some bad luck on my trip and this really made my

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very happy with our stay. Friendly service, clean rooms (loved having wood floor instead of carpet!!!!), easy on off expressway and close to airport. My parents stayed her a month ago and recommended it. Definitely would stay again.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The location is good, the price is OK. The desk staff is great. However, Red Roof Inn needs to learn about non-smoking rooms. The "non-smoking" room was like sleeping in an ashtray. Every Red Roof Inn needs to hire a non-smoker to check the rooms.

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for your recent visit to the The Red Roof O'Hare and thank you for taking the time to share your thorough review. I am sorry your experience was met with disappointment and various inconsistencies in our goal to provide you with the best possible experience. I do appreciate your comments and our team is looking into the smoke... More

Chicago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was pleasantly surprised by the very clean and updated room. It even had a flatscreen, overall a great value for the price. The staff was polite and friendly. Especially Mauro at the front desk, who went above and beyond to accomodate me during my stay. I will definitely be staying again in the future.

Was this review helpful? Yes 1
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Red Roof Inn we thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards Mauro... More

Iowa City, Iowa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I guess for the price it was ok. The ladies at the front desk were nice. Could have been a little more helpful. When asked about certain things or items. They would quickly answer to get you out of their face. This red roof needs to invest in a new microwave oven in lobby area for the guest (since they... More

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for allowing us to host you during your recent stay, but even more importantly, your feedback, as we know it helps us get better at serving our costumers. It is true that our property is in the middle of renovations. We will be addressing the issues with our staff as we know it helps us get better. We... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

First off the font desk clerk that checked us was isaias and ge was AWESOME! Very nice and super accommodating being as we checked in around 5am. The room was clean and the hotel was quite. I had my puppy and I was relieved to know they allow pets and no charges for them. I definitely will stay again. ;)

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

We sincerely value the time you spent to give us your feedback regarding your recent stay. Customer care is amongst our highest priorities and we strive to achieve it every day as you can see Isaias goes above and beyond Thank you for all your compliments and hope to have you back in a near future Best regards Mauro Valenzuela... More

1 review
5 of 5 stars Reviewed 3 weeks ago

kathy at the front desk is the best front desk person I have ever dealt with. And I am in many hotels. I am shocked she is not running the place. I will definitely return. Additionally the cleaning staff go above and beyond to ensure cleanliness

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Words cannot express how grateful we are that you took the time to write this review and give us a detailed explanation of your stay. After all, it is our number one goal to provide you with the best service during your stay. We truly hope you were able to enjoy some of our other amenities during your stay as... More

Rolling meadows
1 review
5 of 5 stars Reviewed 4 weeks ago

Isaiah at the front desk was very nice. Easy to talk to and easy going. Quickly greeted me and took care of me. Even pointed out exactly where my room was. Not a bad price for the room too. First impression of the actual room was good. 2 beds smoking what else can you ask for? A cigerttte and a... More

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for the wonderful review. Our staff really do make the difference – in having the ability to satisfy our guests’ varied needs. Isaias is one of our personnel best assets. We have received so many complements about our comfortable, well equipped and quiet rooms. As you mentioned, many guests have told us that they appreciate Isaias phenomenal customer... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Isaias provided the best customer service I've ever experienced. He exceeded my expectations and went out of his way to accommodate to my needs. He even made sure that my boyfriend and I knew about special deals around the area. He worked with diligence, efficiency, and an exuberant attitude rarely witnessed in the hotel industry. I have been to countless... More

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for your kind words regarding your stay. We're so happy you found yourself at home in our rooms, and enjoyed not only the hotel but also isaias great customer service, Also all of the wonderful places to see and visit in our neighborhood. We hope you return some day! Mauro Valenzuela Red Roof Inn O'Hare More

Owners: What's your side of the story?
If you own or manage Red Roof Inn Chicago - O'Hare Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Red Roof Inn Chicago - O'Hare Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Chicago - O'Hare Airport

Address: 22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
Location: United States > Illinois > Arlington Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago - O'Hare Airport 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Priceline, Tingo, Hotels.com, TripOnline SA, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Red Roof Inn Chicago - O'Hare Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Arlington Heights
Red Roof Inn Arlington Heights
Arlington Heights Red Roof Inn

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (1)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Arlington Heights #3 Business Hotel in Arlington Heights
Hotel Class
Official Description (provided by the hotel)
In a terrific suburban Chicago location, Red Roof Chicago-Arlington Heights/O’Hare is conveniently located off of I-90, just 2 miles from Woodfield Mall, 4 miles from Arlington Park Raceway, 6.8 miles from O’Hare Airport, 7 miles from Allstate Arena, 8 miles from Rosemont Arena, and near many restaurants and shops.
All rooms offer free WiFi and an in-room safe for a nominal fee. Selected rooms offer microwave and refrigerator - A nominal fee may apply; please inquire. Free coffeehouse-style coffee and tea. This location offers On Command Video with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome.
... more   less 
Number of rooms
136

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer