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Red Roof Inn Chicago - O'Hare Airport

Certificate of Excellence
22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
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Red Roof Inn Chicago - O'Hare Airport
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218 Reviews from our TripAdvisor Community

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Traveler rating
    117
    45
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
  • All months
    (218)
  • Mar-May only
    (49)
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    (62)
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    (46)
  • Dec-Feb only
    (61)
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1 review
4 of 5 stars Reviewed 1 week ago

I needed to travel around the city and Mauro who is a team member was so friendly and helped so much in figuring my way using the public transportation he is great! He printed the buss rout and highlighted the time for me. Thanks to him!

Was this review helpful? Yes
Houston, Texas
Contributor
20 reviews 20 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I was a little disappointed when I got in the room. The bedspread and curtains are just UGLY! But... the room was extremely clean. I was very comfortable. The price was reasonable. No issues with bugs. There's a few restaurants and stores around. Their staff front desk as well as housekeeping was AWESOME! The front desk staff especially. They were... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

I sincerely appreciate you taking the time to fill out a review and for making other travelers aware of the friendly service that the entire staff at Red Roof Inn O'Hare provided. We take pride in making sure our guest are confident with our product, delighted in the service they receive and fill that we have significantly met or exceeded... More 

1 review
5 of 5 stars Reviewed April 27, 2015

Excelente place to stay and highly recommend it to anyone needing a comfortable, clean and safe place to stay. This place has an excellent staff starting with the manager Mauro, front desk staff and cleaning staff.

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Cindy H, Many thanks for the 5-star review! We’re thrilled to hear how much you enjoyed your stay with us. I’m pleased you found our rooms to your liking and appreciated the in-room. Hopefully you’ll be able to join us when the weather isn’t so cold weather! We’re especially pleased to receive such kind comments about our team and... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 21, 2015

These guys apparently only just take your money and give you a key. Beyond that expect nothing from them, don't ask for directions, advice, and don't complain about the condition of your room because they don't care. Now that my experience with them is behind me I think I would have preferred to pay more for my hotel room and... More 

Was this review helpful? Yes 1
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Kristen F, We appreciate your time given to post a review about your stay at our Red Roof Inn. We certainly respect your feelings and out of respect to you, we wont comment on your post; but I want you to know that, I am open for future conversations about the situation if you wish to contact me directly.... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

I can appreciate a staff that works with you. I had a series of challenging events and had to extend my stay in Arlington Heights. The process to get the room (again, challenging events) was one I didn't think would be a possibility given the extenuating circumstances. However, Isaiah was very friendly, knowledgeable and understanding, and because of this I... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Aziza R, Thank you for taking the time to review our hotel! We are happy that our location and great amenities accommodated you so well. We appreciate you great feedback, and look forward to hosting you in the future! Sincerely, Mauro Valenzuela More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

They were all very nice and friendly! Whenever I had any requests they were very responsive. The hotel was clean and nice! They also were really good at giving me advice on things to eat around and what kind of transportation to use!

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Nawds5, Thank you for the wonderful read about our staff and hotel. I appreciate you sharing your experience with us at the Red Roof Inn O'Hare and look forward to welcoming you back to "The Red Roof Inn" Regards, Mauro Valenzuela More 

1 review
5 of 5 stars Reviewed March 31, 2015

To Begin with with I would just like to say that this hotel provided outstanding customer service and provide me with all my needs. also the host Isaias took care of me really good. I got a great room in a great deal really fantastic worker I had a really good stay with this hotel and I will definitely be... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking the time to provide the wonderful 5-Star review of your recent stay with us. It was our genuine pleasure to have you as our guest for such a happy occasion. Please feel free to contact me directly before your next stay. I would like the opportunity to personally welcome you back to the Hotel. Warm Regards,... More 

1 review
5 of 5 stars Reviewed March 29, 2015

Great stay great price. Would reccommend to anyone. Bed was comfterable. Bathrooms were very clean. The room came with a microwave and fridge which was very convientent. Also forgot shampoo and they had a nice alternative in the room.

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Younathin, We appreciate you taking the time to share your experience with the Trip Advisor community and are delighted that you had an excellent experience. Part of our hotels' priorities include options that allow our guests flexibility. Your business is very much valued and we hope to see you back in the near future. Mauro Valenzuela More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

Nice clean, comfortable & friendly staff. I'll b honest. I wouldn't have pick this place to stay. But I will now. & I would definitely recommend it to anyone I know in the area looking for an affordable nice friendly clean place to stay. Thank u all for a very pleasant stay.

Was this review helpful? Yes 1
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Tcchi, It was such a pleasure to read the review of your recent experience as our guest. Thank you for sharing your wonderful compliments. I am glad that the suite and king room combination worked out for you. Thank you for your business and look forward to welcoming you back to The Red Roof Inn O'Hare on your next... More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 11, 2015

The hotels location is very convenient and the service was superb but the facilities need improvements. The staff was very friendly and accommodating. The free WIFI is one of the best I've experienced in any hotel. Reception was good and connections were speedy. The main problem was that the furniture in our room was in horrible condition. The chairs were... More 

Was this review helpful? Yes 1
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Maurice S, Thank you for your review. We are in the process of renovations identifying those rooms that have need to be renovated immediately than others. We do appreciate your business stays and hope to see you back soon. Mauro Valenzuela More 

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