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Red Roof Inn Chicago - O'Hare Airport

Certificate of Excellence
22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
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1 room 1 guest
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236 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (236)
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    (49)
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Rolling Meadows, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a great stay due to isaias he gave me a great price and a great room and super service from isaias he is a great member of a great team and that is why I alwase go to red roof inn for a great trip

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Chicago, Illinois
Level Contributor
89 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel last week for 1 night and had a great experience! The staff was extremely friendly upon check-in and I was in my room in no time. My room was clean and comfortable, the wi-fi worked great and the parking was complimentary - no complaints! I was also given a late check-out upon request, which was very... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Depechegirl02 We thank you for your feedback on your stay with us. We are very happy you enjoyed your time here particularly our location and the amenities we offer. We look forward to seeing you again on your next trip to Chicago. Mauro Valenzuela More 

New Orleans, Louisiana
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Weird area like someplace truck drivers pull off the road when they need a real bed. That was pretty much all this place was, a real bed, not a comfy bed, or a quiet room, not clean, not friendly service. There is free parking and what appeared to be a free buffet breakfast but I could only think of getting... More 

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Didi R, Thank you for taking the time to share your experience at Red Roof Inn O'Hare. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. I am of course very concerned to learn that you were left to feel disappointed and so, I welcome you to please... More 

Niles, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I have to go out of my way to say what great service I get at the red roof Inn here, I really appreciate the friendly and hospitable person Isaias is. I am a red card member so I do frequently stay at these hotels but at this particular location I always feel like Isaias goes out of his way... More 

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Deary Berry, Thank you for taking the time to share your experience. We are so happy to hear that you had such an enjoyable stay. It was our absolute pleasure to host your stay and to accommodate to your needs. Our team works extremely hard to exceed all guest expectations so thank you for sharing your kind words. We will... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

I stayed there during a vacation to Illinois. The location is awesome it's in the middle of everything in the surrounding areas. That's the only good thing about this place. The blanket on the one bed had cigarette burns. The wifi sucked and did not work. We were there for 4 nights, the first night housekeeping came the next day... More 

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Mike, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a while in July. Had a good experience at check in with Isaias as he was very informative and helpful. The rooms were clean. New flat screen TV in the rooms. The hotel is in a convenient location esp if you don't have a car. Places are walking distance.

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Michelle, First of all, I would like to thank you for sharing your comments & feedback regarding your recent stay with us. Your comments are very valuable to us, therefore we will be sharing them with all of the staff involved. Once again, thank you for your comments, looking forward welcoming you on your next visit to Arlington Heights!... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I really like this hotel, when I want to get away from the city to a cheap but nice clean and safe hotel. I always come to the Red Roof Inn. The staff is great, especially Isaia's he is the main one every time me and my girlfriend comes to check us in. His cool very respectful and makes you... More 

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Malachi H, Thank you for taking the time and share your experience at the Red Roof Inn O'Hare. We are very committed to deliver an excellent service guest love. We especially appreciate your comments, we will be shared with all the staff and we are pleased to hear such great comments. Thank you for choosing us, We hope to... More 

Minneapolis, Minnesota
1 review
2 of 5 stars Reviewed 4 weeks ago

We booked bc the pictures looked decent and it was rated pretty good for the price. I was uneasy upon arrival due to the scary looking men randomly walking around and hanging out in the lobby, but the gentleman who checked us in was very pleasant and helpful. The room was pretty shabby and then room service never left us... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear deiker05, Thank you for taking the time to share the details of your recent stay. We do apologize for the challenges that you faced during your time with us. We are currently taking the proper measures in order to ensure the quality of our staff's service is maintained at an exceptional level. Please know that your feedback is extremely... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is the BEST hotel to stay at when making our Chicago trips. Great location- in a nice area, right next to a bus stop that will get you to the train station to get to the city. Great service with very helpful and nice staff- Isaias always accommodates our needs and makes sure we're taken care of. And last... More 

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear AnitaZyglewska, Greetings from Chicago! I would like to thank you for taking your time to providing us your impressions and feedback regarding your recent stay with us. As one of our most valuable guests, rest assure that all of your comments will be share with our staff. Once again, thank you very much for your comments, hoping welcoming you... More 

Iowa City, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful experience as we were tired and frustrated upon arrival due to outside situations that occurred while traveling to Chicago. Isaias was so helpful and polite. Because of him we are planning another trip to this area and will definitely stay here!!!!

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Bryn0715, Thank you for taking the time and share your experience at the Red Roof Inn O'Hare in tripadvisor to other travelers.. We are very committed to deliver an excellent service guest love. We are glad you got to enjoy our rooms and Isaias amazing customer service! We will like to receive you any time soon in another trip... More 

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