We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Arlington Heights hotels

Red Roof Inn Chicago - O'Hare Airport

2.0 of 5 Hotel   |   22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
Hotel amenities
Save Saved
You added Red Roof Inn Chicago - O'Hare Airport to your Saves list
Red Roof Inn Chicago - O'Hare Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
72%
Ranked #4 of 10 hotels in Arlington Heights
A recent review
5 of 5 stars reviewed 5 days ago
Bangers123 Dallas
  • Overview
  • Reviews (135)
  • Photos (14)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (26)
  • Location
  • More
Write a Review

135 people have reviewed this hotel

Traveler rating
    65
    30
    18
    12
    10
See reviews for
17
23
25
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The front desk clerk Isaias was awesome!!!! He was very informative and courteous. The room was clean and comfortable. Everything was so accommodating and anytime I'm in Arlington Heights, I'll be staying at the Red Roof Inn!!!!!

Was this review helpful? Yes
Barrington
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Hi. The location is accessible and comfortable to stay at. Isaias was kind of enough to help me book a room as well as engage in a friendly conversation which was genuine and polite of him to do. The other staff members are always willing to help as well. I do not have any complaints regarding this location.

Was this review helpful? Yes
Janesville, Wisconsin
1 review
3 of 5 stars Reviewed 2 weeks ago

After arriving late from my flight I needed a place to stay for the night. I called Red Roof Inn and Isaias was more than willing to help me out. He arranged for a taxi to pick me up from O'Hare and he even helped me carry my heavy luggage up to my room. I am very impressed with his... More

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for choosing the Red Roof Inn O'Hare as your hotel of stay for your past stay at the Windy City. I am delighted to read that you found the hotel’s location convenient and that Isaias was consistently friendly and professional. Thank you so much for recommending the hotel. We will look forward to serving you and your family... More

Chicago
1 review
5 of 5 stars Reviewed 2 weeks ago

I've had lots of bad experiences in hotel customer service, but words can't construe how satisfied I am with two employees I will always remember for their cordial spirit & dedication to keep me happy. I hope employee Isaias & Mauro of property 102 receive recognition for their fantastic service and are considered for a raise. Thank you guys for... More

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thanks so much for your awesome trip advisor review. I am extremely happy to learn that you considered our customer service "Cordial Spirit & Dedication". That's what we go for and that's what Red Roof Inn stands for. I was delighted to personally pass on your praise to Isaias, one of our dedicated and efficient Front Desk GSR, he was... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Good customer service. Clean, comfortable rooms, near by airport. Convenient public transport at affordable price. it was approved, we request for a late check-out, it was approved also, even on a off season time, some hotel would not have approved it. The reception personnel were very helpful in advise on what to do in the city.

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

First of all we would like to thank you for your kind recommendation. We feel great that you have rate us as an excellent hotel. We try our best to give our guests anything they need to feel comfortable and get a unique experience. We will be more than pleased to have you again as our guest in your next... More

Crystal Lake, Illinois
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Good rooms with flat screen TV and room service every day. The general manager goes out of his way to be helpful. However the rest of the front desk staff needs to pick up these skills. Lousy customer service when he is not around, especially from the girl who bills herself as the assistant manager

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking time and providing us with your comments. We apologize for the negative experience that you reported during your stay. We have had various meetings to correct those findings with all those involved. If you would like to meet with us and discuss a bit further the details that you mention, please contact us at i0102@redroof.com and... More

Broadstairs, United Kingdom
2 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Kathy and Mario were amazing Kathy went out of her way to make sure I had an amazing stay...she is a sweetheart....A++++I had to wait for a ride and Kathy let me stay longer....until I was able to get a ride....I had some bad luck on my trip and this really made my

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

We're still smiling - even more so after reading your review. Please rest Kathy's efforts will be celebrated, as will those of our entire team. We believe very strongly in the idea of hosting our guests at Red Roof Inn O'Hare, and are thrilled you felt as cared for as you did. We thank you for sharing your experience -... More

Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very happy with our stay. Friendly service, clean rooms (loved having wood floor instead of carpet!!!!), easy on off expressway and close to airport. My parents stayed her a month ago and recommended it. Definitely would stay again.

Was this review helpful? Yes
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thanks for taking the time to write about your recent stay at Red Roof Inn O'Hare. We are glad to hear that your parents an exceptional stay with us. Please let us know whenever your plans bring you back to Arlington Heights. We will be really honored to have you or your parents stay with us. Best regards, Mauro Valenzuela... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The location is good, the price is OK. The desk staff is great. However, Red Roof Inn needs to learn about non-smoking rooms. The "non-smoking" room was like sleeping in an ashtray. Every Red Roof Inn needs to hire a non-smoker to check the rooms.

Was this review helpful? Yes 1
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for your recent visit to the The Red Roof O'Hare and thank you for taking the time to share your thorough review. I am sorry your experience was met with disappointment and various inconsistencies in our goal to provide you with the best possible experience. I do appreciate your comments and our team is looking into the smoke... More

Chicago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I was pleasantly surprised by the very clean and updated room. It even had a flatscreen, overall a great value for the price. The staff was polite and friendly. Especially Mauro at the front desk, who went above and beyond to accomodate me during my stay. I will definitely be staying again in the future.

Was this review helpful? Yes 1
Red_Roof_OHare, Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking the time to share your experience with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Red Roof Inn we thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards Mauro... More

Owners: What's your side of the story?
If you own or manage Red Roof Inn Chicago - O'Hare Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Red Roof Inn Chicago - O'Hare Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Chicago - O'Hare Airport

Address: 22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
Location: United States > Illinois > Arlington Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Chicago - O'Hare Airport 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia, Priceline, Tingo, Hotels.com, BookingOdigeoWL, TripOnline SA and Venere so you can book your Red Roof Inn Chicago - O'Hare Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Arlington Heights
Red Roof Inn Arlington Heights
Arlington Heights Red Roof Inn

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Arlington Heights with
any amenities

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Arlington Heights #3 Business Hotel in Arlington Heights
Hotel Class
Official Description (provided by the hotel)
In a terrific suburban Chicago location, Red Roof Chicago-Arlington Heights/O’Hare is conveniently located off of I-90, just 2 miles from Woodfield Mall, 4 miles from Arlington Park Raceway, 6.8 miles from O’Hare Airport, 7 miles from Allstate Arena, 8 miles from Rosemont Arena, and near many restaurants and shops.
All rooms offer free WiFi and an in-room safe for a nominal fee. Selected rooms offer microwave and refrigerator - A nominal fee may apply; please inquire. Free coffeehouse-style coffee and tea. This location offers On Command Video with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome.
... more   less 
Number of rooms
136

Questions & Answers

Questions? Get answers from Red Roof Inn Chicago - O'Hare Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer