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Red Roof Inn Chicago - O'Hare Airport

Certificate of Excellence
22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
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Red Roof Inn Chicago - O'Hare Airport
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222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Fort Lauderdale, Florida
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Although I see this place has good reviews, my stay was not the greatest. I am very sensitive to smell, and the room smelled horribly of smoke. Something you can't avoid for the price, I suppose. Beds were uncomfortable. I could feel the springs. I guess, if you're on a budget this is adequate but for a few bucks more... More 

Was this review helpful? Yes
Greenville, Kentucky
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This motel was convenient to the O'Haire Airport. Upon arrival I noticed paper on the floor under the edge of the bed. The room also had a smell to it. The people at the office was kind and helpful. A gentleman brought up air fragrance to spray at my request. The pillows were uncomfortable but the room was adequate considering... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Although not new the rooms are clean, people are very friendly and helpful. If you need a budget place to stay at O'Hare give this one a try. I was positively surprised. With the maintenance work going on it will only get better

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

hank you for sharing your 5 star feedback with us! We appreciate you taking the time to share your experience with us. We are pleased to hear your enjoyed your stay and would look forward to recommending us to your friends and family. We hope to welcome your back the next time you visit Chicag! Mauro Valenzuela More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

In our 6 years of staying here we have never had an issue with the rooms not being clean. Perfect place for anyone needing a comfortable and clean place to stay. Mauro and other front desk staff are all very nice and friendly. They have always been helpful in giving us suggestions on where to eat and directions to near... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Eduardo Thank you so much for taking the time to write this review there is nothing we love to hear more than our guests loving their experience with us! Your kind words regarding the service of our Staff are greatly appreciated we certainly appreciate your review and look forward to having you stay with us in the future. Warm... More 

1 review
4 of 5 stars Reviewed May 26, 2015

I needed to travel around the city and Mauro who is a team member was so friendly and helped so much in figuring my way using the public transportation he is great! He printed the buss rout and highlighted the time for me. Thanks to him!

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Houston, Texas
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 1, 2015 via mobile

I was a little disappointed when I got in the room. The bedspread and curtains are just UGLY! But... the room was extremely clean. I was very comfortable. The price was reasonable. No issues with bugs. There's a few restaurants and stores around. Their staff front desk as well as housekeeping was AWESOME! The front desk staff especially. They were... More 

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Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

I sincerely appreciate you taking the time to fill out a review and for making other travelers aware of the friendly service that the entire staff at Red Roof Inn O'Hare provided. We take pride in making sure our guest are confident with our product, delighted in the service they receive and fill that we have significantly met or exceeded... More 

1 review
5 of 5 stars Reviewed April 27, 2015

Excelente place to stay and highly recommend it to anyone needing a comfortable, clean and safe place to stay. This place has an excellent staff starting with the manager Mauro, front desk staff and cleaning staff.

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Cindy H, Many thanks for the 5-star review! We’re thrilled to hear how much you enjoyed your stay with us. I’m pleased you found our rooms to your liking and appreciated the in-room. Hopefully you’ll be able to join us when the weather isn’t so cold weather! We’re especially pleased to receive such kind comments about our team and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 21, 2015

These guys apparently only just take your money and give you a key. Beyond that expect nothing from them, don't ask for directions, advice, and don't complain about the condition of your room because they don't care. Now that my experience with them is behind me I think I would have preferred to pay more for my hotel room and... More 

Was this review helpful? Yes 1
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Kristen F, We appreciate your time given to post a review about your stay at our Red Roof Inn. We certainly respect your feelings and out of respect to you, we wont comment on your post; but I want you to know that, I am open for future conversations about the situation if you wish to contact me directly.... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

I can appreciate a staff that works with you. I had a series of challenging events and had to extend my stay in Arlington Heights. The process to get the room (again, challenging events) was one I didn't think would be a possibility given the extenuating circumstances. However, Isaiah was very friendly, knowledgeable and understanding, and because of this I... More 

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Aziza R, Thank you for taking the time to review our hotel! We are happy that our location and great amenities accommodated you so well. We appreciate you great feedback, and look forward to hosting you in the future! Sincerely, Mauro Valenzuela More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

They were all very nice and friendly! Whenever I had any requests they were very responsive. The hotel was clean and nice! They also were really good at giving me advice on things to eat around and what kind of transportation to use!

Was this review helpful? Yes
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Nawds5, Thank you for the wonderful read about our staff and hotel. I appreciate you sharing your experience with us at the Red Roof Inn O'Hare and look forward to welcoming you back to "The Red Roof Inn" Regards, Mauro Valenzuela More 

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