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Red Roof Inn Chicago - O'Hare Airport

Certificate of Excellence
22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
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1 room 1 adult
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254 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My mans Mauro is cool asf. The rooms are luxury and comfortable. Cant get better prices than this. I have been here multiple times and i love it. It's very convenient close to a gas station, dennys, and dunkin donuts

Helpful?
Thank Henry A
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Hi Henry A. Thank you for taking the time to share your experience with us. I'm happy to hear you and your family had a wonderful trip and were very happy with your accommodations. I'm glad you chose the Red Roof Inn O'Hare look forward to seeing you again the next time you are in Chicago. thank you for your... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I was a little skeptical at first and after voicing my concerns the front desk clerk Lamar went out of his way to make our stay a pleasant one. He was of great help. Will be coming back. Room was clean and neat.

Helpful?
Thank Emily A
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Emily A, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your kind words about Lamar's Customer Service, I am delighted you were treated like a VIP during your recent stay with us! We look forward to welcoming you back to The Red Roof Inn O'Hare, again soon! Sincerely, Mauro Valenzuela More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago via mobile

LAMAR- front desk evening shift is fantastic. Listens, answers any questions or concerns, and has overall fantastic communication skills with people. Good customer service here. Quality of hotel is alright. Here for a weekend or overnight is no problem.

Helpful?
Thank Paul J
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Paul, Thank you for sharing your recent experience with us on TripAdvisor! We are delighted that you enjoyed the great service Lamar provided for your at our hotel. Please be assured your kind words have been shared with our team! We look forward to welcoming you back to The Red Roof Inn O'Hare again soon! Sincerely, Mauro Valenzuela More 

Walnut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a great stay at the Red Roof Inn. Lamar booked us in a great room! We had everything we needed in the room he put us in! We had a awesome 3 days this passed weekend! Lamar's service towards myself and boyfriend was amazing! Thank you so much Lamar at Red roof inn in Arlington heights! Definitely will... More 

Helpful?
Thank Kylie S
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Hi Kylie Thank you so much for the great review. It was truly a pleasure having you here. Please let us know if you ever need to stay again, you're more than welcome! Thanks also for your compliments Lamar outstanding customer service! We hope you and your family had a wonderful Holiday Season! Best Regards, Mauro Valenzuela More 

Kentucky
1 review
5 of 5 stars Reviewed December 17, 2015 via mobile

Good location to restaurants, easy walk to public transportation. Extremely attentive staff, Mauro the manager was exceptional guiding us to sights, tours and restaurants. Room was beautiful clean and with a phenomenal hurricane like air conditioner that made you never want to leave your bed!! Please ask for Mauro for anything that you may need! He is very happy to... More 

Helpful?
Thank johnphill466
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear John, I appreciate you taking the time to leave us a review and sharing your feedback with the TripAdvisor community also for choosing to stay with us given the competition in the area!. You happened to point out the 3 best things about our hotel. “Location, Easy to talk to public transportation and incredibly outgoing staff make our hotel... More 

1 review
5 of 5 stars Reviewed December 15, 2015

I came to Chicago for my job for three months. Management and Front Desk personal as take care our needs. I had to fax some paperwork to my other office print email and scanned my documents at 10 at night. Lamar help me out to print out my documents and scanned them. He also went beyond is duties to take... More 

Helpful?
Thank Rahul B
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for your positive feedback and your loyalty to the Red Roof Inn Brand. We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining,... More 

Phoenix, Arizona, United States
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 10, 2015

This is your basic room. There is nothing fancy about it. But, it was clean and not far from downtown Chicago and freeways. And, it is located in a decent neighborhood. There are several restaurants nearby.

Helpful?
1 Thank Danny R
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Danny R, Thank you so much for choosing the Red Roof Inn O'Hare as your hotel of stay for your trip to Chicago and thank you also for taking the time to share your candid feedback of your visit. I am delighted to read that you all enjoyed your room, especially the hotel’s convenient location. I hope you had... More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2015 via mobile

We had a wonderful time here, in two very spatious and clean rooms. The LCD Tv, the coffee machine, the refridgerator and the microwave oven were a pleasent surprise and proved really useful during our 14 days stay. Moreover, the staff was extremely kind and helpful, a fact which added great value to the overall experience. Special thanks to Mauro... More 

Helpful?
1 Thank Alina N
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Alina N, Thank you for taking the time to write a review about your recent stay at our hotel. We promise our guests a singular Red Roof Inn experience, and we will use your comments to ensure that we are continually working to achieve that ideal. I sincerely appreciate your feedback, and I hope you will consider staying with... More 

Fenelton
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 23, 2015 via mobile

This place was very clean,the bed was great,the only issue I had was the shower curtain tore from wall and believe this was done by housekeeping the way they changed curtains by yanking on it...notified front desk to repair..this was very pet friendly, did not see any bugs of any sort..the hardwood floors and flat screen TVs are great...and the... More 

Helpful?
1 Thank Donald S
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Donald S, Thank you for writing the review of your stay with us. I firstly apologize we let you and ourselves down with not providing our usual high standards in service and attention to detail. Certainly the details from not providing , to the missed detail of the shower curtain tore from wall. I can reassure you we will... More 

Haines City, Florida
1 review
5 of 5 stars Reviewed September 28, 2015

Mauro is at the front desk. He is just great!! Takes your concerns and needs seriously and makes it his top priority. We had a very particular situation considering that I had just come back from surgery and Mauro made sure that I was not only comfortable and pleased but also well taken care of. I felt right at home.... More 

Helpful?
Thank Alba L
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Alba, Thank you for your feedback. It is great to know that you had a great stay with us. Thank you for sharing that we provide great value and that our room was surprisingly large. We appreciate your business and looking forward to your next stay. Please do not hesitate to contact me directly if you need any assistance... More 

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