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DoubleTree by Hilton Chicago - Arlington Heights

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75 West Algonquin Road, Arlington Heights, IL 60005
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DoubleTree by Hilton Chicago - Arlington Heights
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345 Reviews from our TripAdvisor Community

Traveler rating
    129
    126
    55
    21
    14
See reviews for
56
55
24
167
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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There are newer reviews for DoubleTree by Hilton Chicago - Arlington Heights
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Bengaluru (Bangalore), India
Top Contributor
90 reviews 90 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 16, 2014

The rooms are decent and the inaugural greeting with a cookie is great !! Basic needs like wifi and cleanliness is kept up !! Kudos to the management for taking care of basic needs. I stayed almost for a week and never even faced any difficulties. However breakfast is charged US$ 15 which is slightly on the higher side. It... More 

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Indianapolis, United States
2 reviews
3 of 5 stars Reviewed December 15, 2014

The rooms are decent with nice bedding, but only a few refrigerators available on request. The breakfast buffet is $16 with a very basic selection. You can get the equivalent at a hotel that offers a free breakfast with waffles and/or omelettes. There is no manager's reception like other chains are now offering. The dinner menu is reasonably priced and... More 

Review collected in partnership with DoubleTree by Hilton

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Prairie Village, Kansas
Top Contributor
129 reviews 129 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 9, 2014

I have stayed at all the Double Tree hotels in the area around the airport, and this one is the nicest. I like the location of the Schaumburg hotel a little better, but the accommodations at this hotel are the best.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2014

Hotel screwed up on credit cards and made it my problem to untangle. College age son checked in on a debit card - i showed up to pay with my personal credit card - they charged my son's debit card and the hold on the card was significant. So went out of my way to pay for a room and... More 

Review collected in partnership with DoubleTree by Hilton

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Thank you for taking the time to leave a review. I understand your frustration. The hotel has a sign that is posted at the front desk that cautions guests towards using Debit Cards. At our property, debit or credit cards that are attached to a bank or checking account will have a hold placed on the account for the full... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed December 3, 2014

Beautiful hotel-- immaculate and very well maintained. The staff was the best--very welcoming and professional. Perfect location for visiting our family in the area, and easy highway access for getting back to the airport. Great shopping nearby. Highly recommend to anyone coming to the area!

Review collected in partnership with DoubleTree by Hilton

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Thank you for staying with us and taking the time to write your review. We hope you get a chance to stay with us in the future. John Rohrbach Director of Sales and Marketing jrohrbach@doubletreeah.com 847-364-7600 More 

Fredericksburg, United States
1 review
5 of 5 stars Reviewed December 3, 2014

Great sleeping bed. Great workout facility. Helpful and friendly staff. Two broken things but otherwise perfect: 1. Drain stopper in bathroom sink was broken, and, TV on the elliptical machine was broken.

Review collected in partnership with DoubleTree by Hilton

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Thank you for staying with us and taking the time to write a review. We are happy to hear that you enjoyed your stay. We apologize for the two items not working as they should. We encourage all guests to contact our CareLine at any time of the day if you find something amiss. We want each guest's stay to... More 

Bloomington, United States
2 reviews
3 of 5 stars Reviewed December 1, 2014

Staff is very friendly. Check out was long due to passerby who stopped in for directions. If you want breakfast in the hotel, plan on a hefty fee to eat at the buffet. You're better off going down the road. Heating/Cooling system is noisy (consistent throughout multiple stays).

Review collected in partnership with DoubleTree by Hilton

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Swansea, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 25, 2014

Very pleasant hotel and extremely comfortable. Staff very helpful. Stayed for 8 nights which was okay but as a non driver in the USA I was reliant on friends and family for transport as a bit out of the way and the facilities are slightly limited. However if it is just for the odd night or if you are mobile... More 

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Unalakleet, United States
1 review
4 of 5 stars Reviewed November 20, 2014

basically enjoyed our stay. hotel on the old side, hallways very basic and shows age. one night could hear the tv next door all night. otherwise it was nice stay, quiet neighborhood, close to airport, highway, shopping!

Review collected in partnership with DoubleTree by Hilton

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Toronto, Ontario, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 19, 2014

I stayed in this hotel on a business trip. Was a pretty decent experience. Pros: - Free parking - Free internet - Decent gym - Restaurant in the hotel complex - Conference rooms available - Good size rooms - Close to O'Hare Airport Cons: - I just had one not so great experience with the front desk. I was expecting... More 

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