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All 10 Arlington Heights hotels

DoubleTree by Hilton Chicago - Arlington Heights

3.0 of 5 Hotel   |   75 West Algonquin Road, Arlington Heights, IL 60005
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77%
Ranked #2 of 10 hotels in Arlington Heights
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
chargus Omaha, Nebraska
  • Overview
  • Reviews (258)
  • Photos (76)
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  • Room tips (15)
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258 people have reviewed this hotel

Traveler rating
    101
    98
    37
    12
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Omaha, Nebraska
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at a few Double Tree Hotels this summer and all have been really nice. This hotel was equally great as we had not one problem with our stay. For an older hotel, it looks like it is brand new. The room was great with all the amenities. The beds were comfortable which a must and everything else... More

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East McKeesport, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel before but this time the stay was below standard. The room was only ok in appearance. I needed a mini fridge, they sent one up and the door fell off. The knob to operate the shower was broken and it was very difficult to shut off the water. I had to check out early,as... More

Review collected in partnership with DoubleTree by Hilton

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again. Regards,... More

East Amherst, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We got married in a venue without a hotel and used this double tree for our wedding block. We had enough guest stay that we were given a free suite for our wedding night. The room was huge, and beautiful. The staff was super nice, and even provided a shuttle for our guests to the wedding. When we got into... More

Review collected in partnership with DoubleTree by Hilton

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Congratulations on your marriage and good luck on your life journey together. Thank you for staying with us and taking the time to write a review online. We hope that we can host more visits with your family in the future when they come to visit you. Again, thank you. John Rohrbach Director of Sales & Marketing 847-427-4240 jrohrbach@doubletreeah.com More

lockport, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

the hotel was very nice, except some of the trees outside needed some work... this review must be at least 200 characters minimum... this review must be at least 200 characters minimum... this review must be at least 200 characters minimum

Review collected in partnership with DoubleTree by Hilton

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Thank you for staying with us. We are glad you enjoyed your stay with us. We are in the process of redoing the landscaping of the hotel grounds and I hope you will be pleasantly surprised upon your return. John Rohrbach Director of Sales and Marketing 847-427-4240 jrohrbach@doubletreeah.com More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the double tree for a family wedding. Everything was lovely. The room was big, the elevators were quick and the people were friendly. I do have one complaint...The shuttle was not always at your disposal. We had a 6:30pm flight home and they said the last shuttle we could take was at 2:20pm. Way... More

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Shipshewana, United States
1 review
4 of 5 stars Reviewed 1 week ago

We had a very nice stay at the hotel. Everyone was very helpful and courteous. We were very comfortable in our room, however we would ask to have a small refrigerator in our room as we like to keep our bottled water cold. We don't use a lot of ice which was available.

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United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The strawberries at breakfast were fantastic. Near by there is a great park for walking, biking, etc. plus there is an elk herd that you might be lucky to see at dawn or dusk so if you stay at this hotel check out the Ned Brown Preserve which one of the forest preserves of Cook County.

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Chicago
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

"10 minutes from O'hare" is a SCAM! The shuttle takes at least an hour to pick up from airport. Better off renting a car or paying to take a cab. If you are staying here and plan on using the shuttle service, bring a good book with you because the wait is not easy.

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CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I’m very sorry that your experience with our shuttle service didn’t live up to your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our guest experience. We apologize for the miscommunication and... More

Cumming, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel, pleasant staff and the warm cookie upon arrival is a nice touch after traveling. Beds are comfy, but I found it somewhat noisy this trip and had some rather amorous neighbors that kept me awake, but overall, I would stay here again.

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Orange Park, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Before I made the reservation I asked about shuttle service and was to told yes. I waited over an hour for the shuttle and then another hour on the shuttle while it went around the airport twice and then to the international terminal. We then took a ride to a mall to pick up more passengers. On check in I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CHIARDTAH, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I’m very sorry that your experience with our shuttle service didn’t live up to your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our guest experience. We apologize for the miscommunication and... More

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Additional Information about DoubleTree by Hilton Chicago - Arlington Heights

Address: 75 West Algonquin Road, Arlington Heights, IL 60005
Phone Number:
Location: United States > Illinois > Arlington Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Chicago - Arlington Heights 3*
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Also Known As:
Doubletree By Hilton Chicago - Arlington Heights Hotel Arlington Heights
Doubletree Arlington Heights
Doubletree Chicago Arlington Heights

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Arlington Heights #1 Business Hotel in Arlington Heights
Hotel Class
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Chicago – Arlington Heights is located in the heart of northwest Chicago's greater Woodfield area, an ideal location for business and leisure travelers. Our full-service hotel is a short driving distance from the attractions and businesses in downtown Chicago. We’re located off I-90 (Northwest Tollway) between O’Hare International Airport and Schaumburg, Illinois, with easy access to businesses, shopping, dining and entertainment.Begin your visit with our warm chocolate chip cookie. Continue to your guest room or suite, where you’ll find comfortable bedding, a work desk, an ergonomic chair and complimentary high-speed internet access. After a long day, burn some calories in our complimentary fitness center, or melt away stress in the indoor pool. Bring your four-legged friend with you. We’re pet friendly.Savor hearty American cuisine in a rustic and relaxed atmosphere at the Birch River Grill. Pick up a meal or snack to go at Cravings. The 24-hour marketplace offers breakfast sandwiches, yogurt, sweets and late night snacks.Plan your business, wedding or special event utilizing 8,600 sq. ft. of flexible indoor and outdoor space to accommodate events of many sizes. In addition to our 24-hour business center, A/V equipment rental, secretarial services and an experienced event planning team ensure a successful event.With hospitality as warm as the freshly baked chocolate chip cookie at welcome, the staff welcomes you to an exciting stay in Arlington Heights, Illinois.Highlights Complimentary shuttle service (subject to availability) to and from O’Hare International Airport and within five miles of the hotel Conveniently located at the intersection of I-90 and Arlington Heights Road, a short drive northwest of O'Hare Airport Complimentary high-speed internet access in every guest room Selection of smoking and non-smoking rooms, suites and accessible rooms 8,600 sq. ft. of flexible meeting space to accommodate events of all sizes ... more   less 
Number of rooms
247

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