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All 10 Arlington Heights hotels

Holiday Inn Express Chicago Arlington Heights

2.5 of 5 Hotel   |   2120 South Arlington Heights Road, Arlington Heights, IL 60005
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Ranked #6 of 10 Hotels in Arlington Heights
A recent review
3 of 5 stars Reviewed May 16, 2013
jeremiahred Vancouver, Washington
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114 reviews from our community

Traveler rating
    44
    40
    15
    9
    6
See reviews for
33
13
16
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • Japanese first
  • Portuguese first
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    (114)
  • Mar-May only
    (28)
  • Jun-Aug only
    (40)
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There are newer reviews for Holiday Inn Express Chicago Arlington Heights
See the most recent reviews
Vancouver, Washington
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 16, 2013

After being stranded in Chicago due to weather, I called the closest Holiday Inn Express (HIE) which was full. They routed me to their next closest HIE which was 6 miles away. They were very helpful about telling me how to get to the pick-up point for their shuttle van. I was among the first aboard the van, but they... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Dear jeremiahred, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay... More

Saint-Raphaël, Quebec, Canada
Top Contributor
56 reviews 56 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2013

This is a nice hotel to stay for the price, they have an excellent shuttle service that will take you anywhere within a 5 miles radius. Continental breakfast is excellent and what I liked about it it change every day? Room are grande

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Woodbridge, Suffolk, UK
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed here on a 4 day business trip. Very impressed with the friendliness and helpfullness of the staff, room was quiet and comfortable and even the buffet breakfast was a pleasant surprise. Although more fresh fruit choices would have been nice. Highly recommend this hotel mostly beacuse of the friendly staff. I will certainly be staying there again and will... More

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Lexington, South Carolina
1 review
5 of 5 stars Reviewed April 15, 2013

We Checked in Late at night The Night Auditor was very Kind, I asked for some cold milk & he got me some as I was having some heartburn, In the morning the manager was helping the guests in the Breakfast area that was really awesome the breakfast area was very clean the the girl was very helpful, The rooms... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Thank you for your review! I am very happy to hear that everything went well during your stay. We strive to make everyone's stay a memorable one and it looks like we have succeeded! I will be sure to compliment all of the staff here. Thank you for taking the time to complete a review and most importantly, thank you... More

Kincardine
Contributor
12 reviews 12 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 8, 2013

Picked up a travel coupon book at travel information rest area and used coupon--outstanding value per night. Hotel was clean-rooms large-front desk very accomadating. Breakfast was better and larger variety than most Holiday Inn Express. Highly recommended!

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Dayton, Ohio
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 6, 2013

This Holiday Inn Express was wonderful. We were greeted as a Priority Club member with a "goodie bag" for our room with bottled water and snacks which was so nice since we arrived late in the evening. We were asked about a preference on room location and were accommodated with a room in the back to avoid traffic noise. The... More

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South Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2013

This is one of my favorite Holiday Inn Express'... I stay here because I love to go to a place where all the staff seem to love their jobs! If these people working here don't, they sure play it off well!! lol But seriously, they are always so friendly and very accommodating to my needs... Excellent hot breakfast, free shuttle... More

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Rochester, Minnesota
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 19, 2013

This is the best HI Express I have stayed in. It is very handy to I-90, on the main street in Arlington Heights. The rooms are the largest hotel rooms aside from suites that I have had, even in luxury hotels. Everything looked new and clean. The staff were friendly and helpful and the breakfasts, hot and cold, were very... More

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Ames, Iowa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2013

Sometimes, we as guests enjoy and remember the great experiences and wonderful treatment we get from hotel staff but do not share our experiences with others. On March 12, my fiancee and I missed our 9:00 PM flight at Chicago O'Hare and called the Holiday Inn Express, Arlington Heights, Illinois to get transportation (hotel shuttle) to this hotel to spend... More

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Katie D, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Thank you for your review! We look forward to seeing you on your return trip. Thank you for staying with us! More

Gonic, NH
Top Contributor
84 reviews 84 reviews
59 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 14, 2013

This location was very busy during arrival and departure and I was in my room working most of the visit except for breakfast. This location had numerous Asian guests and there was a Japanese language channel on the television, along with some area brochures in Japanese and something on the breakfast bar that was available for Asian guests. There were... More

Was this review helpful? Yes
Katie D, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Thank you for your feedback! I am glad that you enjoyed your stay. We do have a Japanese offering for breakfast because we do see a high percentage of travelers from Japan due to the large number of Japanese businesses in the area. Thank you for staying with us and we look forward to having you back again soon. More

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Additional Information about Holiday Inn Express Chicago Arlington Heights

Address: 2120 South Arlington Heights Road, Arlington Heights, IL 60005
Phone Number:
Location: United States > Illinois > Arlington Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Arlington Heights 2.5*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Chicago Arlington Heights Hotel Arlington Heights
Holiday Inn Arlington Heights
Arlington Heights Holiday Inn

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