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Holiday Inn Express Chicago Arlington Heights

2.5 of 5 2120 South Arlington Heights Road, Arlington Heights, IL 60005
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Holiday Inn Express Chicago Arlington Heights
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Holiday Inn Express Chicago Arlington Heights
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116 reviews from our community

Traveler rating
    44
    40
    16
    9
    7
See reviews for
33
14
16
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oshkosh, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We got in late and out early so pretty limited in assessment. Pretty standard room but clean and at a good price. They DO charge you to park in their lot if you leave your car there. Ordered pizza from local (suggested by the fron desk Italian place) restaurant. Waited two hours for delivery then called and told them to... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

It's 2am and I still can't sleep and this crappy old mattress. Moved rooms and all the beds are the same. They are old and squeaky from the 90's. The owners of this hotel are obviously too cheap to buy much needed new bed. I will never ever stay here again. I strongly suggest staying somewhere else. This holiday inn... More 

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Greenville, South Carolina
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014

Mike who works at night is a great asset to this older hotel. The breakfast is typical Ihg, which means good. The rooms are clean. I really liked the shuttle bus. Takes you anywhere you want to go and they are happy to do it. Had I known I would not have rented a car. The They will pick you... More 

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Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 2, 2014

Spent one night here with my husband and three year old son, we all really enjoyed our stay! Clean white comfortable bedding and towels, fresh hot coffee, free parking and wifi, and clean carpet and bathroom. Everything you need for a great nights sleep. Friendly staff and the right price, I would definitely return and recommend.

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Indianapolis, Indiana
Top Contributor
60 reviews 60 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 27, 2014

Older facility that has been well maintained and updated in the past. Front desk clerk says they will begin a renovation soon. Three stories, larger-than-ordinary rooms. Very clean. Bountiful Holiday Inn Express breakfast buffet with those signature aromatic cinnamon rolls that beckon you in the morning. Mike on the front desk was fabulous. Part of the third floor contains smoking... More 

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Senior Contributor
31 reviews 31 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2014

The room we had at the hotel was twice as large as the room we had had the previous night at the airport Hilton on the executive floor. Mike at check in was great, gave us a choice of rooms. Even called to tell us that the fresh coffee was available. The room was really well stocked with towels and... More 

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Gloucester, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 18, 2014

This is a typical HIE and provides all the usual facilities. As was expected there is an adequate buffet breakfast, whilst whilst hardly cordon bleu, fills you up to start the morning. There is a small selection of hot food, the eggs of which varies daily and all the other items you might expect. Coffee is available 24/7. Front desk... More 

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Montreal
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

My father and I spent a total of 5 nights here on a vacation to Chicago. The room was spacious, clean, and comfortable. There was even a hide-a-bed in the couch. The staff was extremely helpful and accommodating to our needs and really extended a helping hand. They made sure that we would be shuttled to the airport even several... More 

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cornerstone235, General Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Thank you for your wonderful review! We hope we will have an opportunity to serve you again in the near future. More 

Maryland
Contributor
13 reviews 13 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed August 10, 2014

After a long day on the road, it was time for a break and at random we selected this hotel. Check-in took some time as they were having computer issues. The room was clean although there were some pretty nasty stains on the carpet. I believe the hotel is due a refurbishment so this may deal with that issue. Breakfast... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Dear Imazoid, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept our sincere apologies for falling short of your expectations over breakfast. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment, no matter how small, is taken very seriously.... More 

Nanjing
Top Contributor
56 reviews 56 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 18, 2014

Spent two nights here on business and was not disappointed. Room was what I expected, breakfast was ample but somewhat plastic … reception staff however were exceptionally helpful. Airport shuffle available on request.

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IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Dear Ardeecee, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location. Once again, we appreciate you taking the time to share your... More 

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Additional Information about Holiday Inn Express Chicago Arlington Heights

Address: 2120 South Arlington Heights Road, Arlington Heights, IL 60005
Phone Number:
Location: United States > Illinois > Arlington Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago Arlington Heights 2.5*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Chicago Arlington Heights Hotel Arlington Heights
Holiday Inn Arlington Heights
Arlington Heights Holiday Inn

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