We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Chicago Arlington Heights

Hotel website
Hotel deals
2120 South Arlington Heights Road, Arlington Heights, IL 60005
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Chicago Arlington Heights
Professional photos View all
Browse nearby
Holiday Inn Express Chicago Arlington Heights
Write a Review

122 reviews from our community

Traveler rating
    46
    42
    17
    10
    7
See reviews for
35
14
17
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (31)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (23)
All months
Vilnius, Lithuania
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first hotel on our USA road trip Chicago to LA. We have arrived late after a pleasant flight from London. The hotel had plenty of spaces to park. The room was great, free internet worked just fine. Surprisingly, they had quite generous complimentary breakfast the next morning, with hot meat items. We would stay here again !

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is under remodeling but the 3rd floor is done & looked nice. Smelled good. It was very quiet. Breakfast was disgusting...stick w/ yogurt, milk, cereal, toast, pancakes. Don't rely on the shuttle to the airport...I had reservations for 2 pm (which I confirmed 2x) and the shuttle left before scheduled so we had to fund a cab. Got... More 

Was this review helpful? Yes
Nottingham, United Kingdom
Top Contributor
81 reviews 81 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 1 week ago

Located within 15 minutes from the airport. This hotel really needs its decor,carpets and its outlook refreshing that is consistent to all other IHG hotels out of the USA. The rooms need a deep clean, dirty aound the edges with pubic hair still in the bath. Not the standard expected of holiday inn.

Was this review helpful? Yes
Winnipeg, Canada
Top Contributor
193 reviews 193 reviews
15 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 25, 2015

This hotel was great and I definitely recommend it to everyone whether solo, as a family, a couple, or anyone else. The king bed was extremely comfortable and the room was huge. The wifi was a bit slow in some places, but that was ok. I waited half an hour for the shuttle, but that's bound to happen when it's... More 

Was this review helpful? Yes
San Diego, California
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2015

This is our fifth stay here and the quality is always consistent even during a recent renovation, they were still able to accommodate us well. This time the rooms offered new refrigerators and microwaves. Great free WIFI reception and large flat screen TV’s, a full breakfast every morning, free parking with easy lot access and pet friendly. Nearby stores and... More 

Was this review helpful? Yes 3
Oshkosh, Wisconsin
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 15, 2014

We got in late and out early so pretty limited in assessment. Pretty standard room but clean and at a good price. They DO charge you to park in their lot if you leave your car there. Ordered pizza from local (suggested by the fron desk Italian place) restaurant. Waited two hours for delivery then called and told them to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Dear Snakewrangler, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the breakfast selection. However, we’re sorry we fell below your expectation regarding the front desk customer service. We will look into this concern. I assure you that the feedback of our... More 

1 review
1 of 5 stars Reviewed December 4, 2014 via mobile

It's 2am and I still can't sleep and this crappy old mattress. Moved rooms and all the beds are the same. They are old and squeaky from the 90's. The owners of this hotel are obviously too cheap to buy much needed new bed. I will never ever stay here again. I strongly suggest staying somewhere else. This holiday inn... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago Arlington Heights, responded to this review

Dear Travis S, Your taking some time out of your busy day to write us a feedback is much appreciated. It is regretful to see that you were not able to fully enjoy your stay with us due to the mattress in the room you have stayed at. In our effort to attain 100% guest satisfaction, we would love the... More 

Greenville, South Carolina
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2014

Mike who works at night is a great asset to this older hotel. The breakfast is typical Ihg, which means good. The rooms are clean. I really liked the shuttle bus. Takes you anywhere you want to go and they are happy to do it. Had I known I would not have rented a car. The They will pick you... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 2, 2014

Spent one night here with my husband and three year old son, we all really enjoyed our stay! Clean white comfortable bedding and towels, fresh hot coffee, free parking and wifi, and clean carpet and bathroom. Everything you need for a great nights sleep. Friendly staff and the right price, I would definitely return and recommend.

Was this review helpful? Yes
Indianapolis, Indiana
Top Contributor
69 reviews 69 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 27, 2014

Older facility that has been well maintained and updated in the past. Front desk clerk says they will begin a renovation soon. Three stories, larger-than-ordinary rooms. Very clean. Bountiful Holiday Inn Express breakfast buffet with those signature aromatic cinnamon rolls that beckon you in the morning. Mike on the front desk was fabulous. Part of the third floor contains smoking... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (26)
Viewed
Room/suite (1)
Viewed
Dining (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question