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Comfort Inn

2120 South Arlington Heights Road, Arlington Heights, IL 60005 (Formerly Holiday Inn Express Chicago Arlington Heights)
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Comfort Inn
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Ranked #7 of 10 Hotels in Arlington Heights
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134 Reviews from our TripAdvisor Community

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    46
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (33)
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    (50)
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    (23)
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Toronto, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

When American Airlines cancelled our flight home, they put us up for the night at this hotel. We were a little wary at first as it seemed quite far from the airport. However, the shuttle ride was pleasant with a very friendly driver. The area is remote, but the shuttle runs quite often. The desk staff were extremely friendly and... More 

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Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was relaxing. I visited the area to attend a college orientation with my son and the hotel was affordable and really nice. It started with the friendly desk clerk and ended with a comfortable bed. I always travel with my dog so the rates for my furry friend was affordable. My only recommendation would be... More 

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Bloomington, Illinois
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a room with two king beds and a pull out couch--at least that's what it said online. We wanted this because we had our adult children with us. Our son was playing in the Illinois Open golf tournament. When we arrived, we were told there were no rooms with two king beds but offered us a room with... More 

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Vevey, Switzerland
Level Contributor
205 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was fine and well maintained, nice room, good standard breakfast. However, the breakfast tables were dirty, floor idem, and the staff were too busy chatting to care. Front desk staff pleasant and efficient

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Midwest
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is nice and we were very comfortable in the room. It wasn't too noisy. The breakfast bar includes coffee, apples, oranges, biscuits, gravy, cereal, reduce fat and whole milk, sausage, eggs with cheese, rice and seaweed toppings. The room was clean and we like the quality of the extra sofa mattress in the room. The place has a... More 

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Midland, MI
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel truly knows how to impress the guest with the size of the rooms. It is super sized, never seen such a large room! I came along with my wife for business meeting and overall experience was great. Front Staff professional and friendly and housekeeping staff was very nice.

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Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were suppose to stay in a hotel across the street June 17th - June 21. Made reservations back in March. They said that they would be remodeling but would be open by the time we arrived in June. Even got a confirmation#. Arrived early evening on June 17th and found that the hotel was closed! Started to panic when... More 

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Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 9, 2015

It's a dated Comfort Inn, room was ok, service was OK, the a/c wasn't ok, as cold as it would go is about 80 in the room. Too hot to sleep good. Bed was average, I have had a lot better. A little TLC would go a long way. Maybe next time I will book earlier and have something closer... More 

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Level Contributor
125 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed May 10, 2015

this hotel has nothing but a bed and coffee shop facilities. is near nowhere and it is only useful if you want to stay near the airport. the entire building stinks of tobacco. rooms are clean, staff are friendly and helpful. The gym is in a tiny room that needs ventilation and a member of the staff filled the water... More 

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IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear LuisBricksoul, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent... More 

Vilnius, Lithuania
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 24, 2015

This was our first hotel on our USA road trip Chicago to LA. We have arrived late after a pleasant flight from London. The hotel had plenty of spaces to park. The room was great, free internet worked just fine. Surprisingly, they had quite generous complimentary breakfast the next morning, with hot meat items. We would stay here again !

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