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Courtyard Chicago Arlington Heights/South

3.0 of 5 100 West Algonquin Road, Arlington Heights, IL 60005
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Courtyard Chicago Arlington Heights/South
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Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heights/South
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110 reviews from our community

Traveler rating
    40
    38
    19
    4
    9
See reviews for
29
17
8
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
18 reviews 18 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars NEW

We chose this hotel due to proximity to relatives we were visiting. We had a great stay. Pool area was very nice for our kids. We ran out of towels in our room so called the front desk to see how we could get more towels. Within 3 minutes they had delivered fresh towels to our room and the man... More 

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Kalamazoo
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second time staying at this location. We were very disappointed to see that our room had ants, in the middle of February. As soon as we observed the ants we called the front desk and housekeeping was promptly sent to vacuum which was appreciated. However, when we checked out were offered a coffee to compensate for the... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 10, 2014

Choose this hotel as it was near O'Hare airport, the hotel is close to the tollway, the staff our helpful and friendly, the room was large with a sofa, good sized TV HD, wifi worked fine. The lobby area has a business centre and snack bar. We stayed 6 days and felt really at home in this hotel, the room... More 

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Waupun, Wisconsin
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 9, 2014

The reason for the poor rating is due to the noise levels and lack of insulation in this hotel. Sound proofing is a very important detail to consider when building or remodeling a hotel for guests to have a comfortable enjoyable stay. This hotel is one of the worst I have ever stayed in when it comes to sound proofing.... More 

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Karolina S, Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Dear Guest, Thank you for taking the time to let us know about your stay with us at the Arlington Heights South Courtyard. This is how we best learn of the level of service we are providing to our guest. I wanted to personally reach out to you to apologize for the issue of noise in your guest room. I... More 

Peru, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

The room and hotel were very clean. The hotel is close to the tollway which makes it a great location to get around the Chicago area. The staff was helpful and friendly. A great place at a reasonable price.

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Clinton Township, Michigan, United States
1 review
5 of 5 stars Reviewed November 29, 2014

Really can't find anything to complain about. We always stay at this location whenever visiting family in the Chicago area. The upgrades to the facility have made it even more pleasant. Loved their policy for having a $10.00 additional breakfast charge for the room so that the two of us could enjoy a reasonably priced breakfast. The quality of the... More 

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san francisco
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 10, 2014

I have to say this is probably one of the best run Courtyards I have ever stayed at. Its in a convenient location and has been renovated. The staff is amazing. From desk used name recognition which rarely happens at a lot of properties. Every staff member you walked by greeted you. I think the one thing that really made... More 

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Greenwood, Indiana
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed November 4, 2014

I love staying at Courtyard by Marriott because they are consistent. You always are greeted warmly by the front desk staff. This location was no different. The young lady helped me find a place to eat dinner as I arrived late in the evening. My room was comfortable as always. The bed was comfy as always. The restaurant staff were... More 

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phoenix
Top Contributor
263 reviews 263 reviews
44 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed November 4, 2014

Even before I checked into this hotel, I receive an email from someone at the hotel informing me of their no noise policy. I didn't realize that part of the problem is the hotel construction itself and where I was located; I had a room on the first floor (#110), where I was slightly at the beginning of the hallway,... More 

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Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Dear chicago90Phoenix, Thank you for staying with us and taking your time to review our hotel. I’m guessing that you ordered Morning Scramble – a dish that was design for buffet lovers. If you will have a chance to dine again in any of our BISTRO’s, please try egg white frittata. Great portion control and very nutritional! More 

Peoria, Illinois
Top Contributor
137 reviews 137 reviews
40 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 12, 2014

For a recent out of town wedding we spent two days at the Courtyard. As an example of the new Marriott configuration for Courtyard properties there is a bistro which serves a variety of menu items for both breakfast and dinner. Hot and cold items are available. We tried the oatmeal, Healthy Start and Quick Start. All dishes were fresh... More 

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Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Dear Jeffrey S, Thank you for your great review – it is a double compliment when it comes from Tripadvisor Top Contributor! More 

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Additional Information about Courtyard Chicago Arlington Heights/South

Address: 100 West Algonquin Road, Arlington Heights, IL 60005
Location: United States > Illinois > Arlington Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Arlington Heights/South 3*
Number of rooms: 133
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Also Known As:
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
Courtyard Arlington Heights
Arlington Heights Marriott
Arlington Heights Courtyard

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