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Holiday Inn Express Arlington Heights

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2111 South Arlington Heights Road, Arlington Heights, IL 60005 (Formerly Jameson Suites of Arlington Heights)
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Holiday Inn Express Arlington Heights
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22 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Updated hotel , very clean with a good breakfast. I was very pleased to stay at this hotel. All prior post about the condition and service of the hotel are accurate. Sharing this post to inform future traveler to make an informed decision

Helpful?
3 Thank Jeff G
1 review
5 of 5 stars Reviewed 3 weeks ago

I bring a group to this hotel twice a year and we plan on returning as long as they continue to exceed our expectations. The staff is extremely friendly, helpful and the hotel is kept impeccably. We had to leave fairly early for our day and the hotel accommodated by providing breakfast early.

Helpful?
Thank Andy D
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Very neat and organized hotel. The front desk lobby were nice and had no problems with the booking of our hotel and our room was exceptionally clean and very well decorated and lit. Our beds were very comfortable and the mattress and pillows were also a plus, very fluffy and soft. We loved the free daily breakfast and I liked... More 

Helpful?
Thank Kamilia A
Oakwood Montgomery County, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

We were very pleased to stay at this hotel. The location was perfect for where we needed to be. About 5-10 minutes away from the Rosemont/O'Hare Holiday Inn we usually stay at when visiting Chicago & Northwest suburbs, but much more reasonably priced for the same sized (or bigger) rooms! And very clean and new-looking! Front desk personnel were all... More 

Helpful?
1 Thank 9Marti121
Jason H, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Greetings 9Marti121! To hear that we've made such a great impression on a new guest is music to our ears! We are thrilled that you've found your new home in the Greater O'Hare region. Our goal is to provide excellent accommodations for our guests and I appreciate you letting us know that we achieved that goal. Please don't hesitate to... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed December 28, 2015

I just want to say thank you to Cathy at the front desk! Great Service and I really appreciate she understands needs of airline crews and commuters! Also as for the room, I really like the refrigerator and microwave. Looking forward to staying with your hotel again!

Helpful?
Thank Commuter2
Jason H, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Hello Commuter2! Wow! We couldn't thank you enough for recommending our hotel to the TripAdvisor community. Cathy and the rest of our team works very hard to provide excellent accommodations for our guests and I'm so pleased we achieved that goal. We look forward to welcoming you back soon, and we thank you for your loyalty. In Hospitality, Jason Hayes... More 

2 reviews
5 of 5 stars Reviewed December 15, 2015 via mobile

This is my second stay in the last few months. Both have been for business. The front desk staff is great to work with. Room are nice have been recently updated. Lots of restaurants in the area and things to do. I will be staying here again. Great please, good staff.

Helpful?
Thank Randy H
Jason H, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Hi Randy! We're very glad we were given the opportunity to welcome you back for your return trip. Our team wishes to express our gratitude for the kind review. I hope we've made the right impression and that you'll choose us again when returning to the Greater O'Hare area. In Hospitality, Jason Hayes General Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 13, 2015

During OTI, a two-week training program, I really loved to stay here. Walking distance, big and confortable room, including refrigerator, microwave, coffee maker, and great coffee, make it the best place to stay. It's at walking distance from OTI, Dunkin Donuts, Walgreens, Mitsuwa Marketplace, Dennis restaurant, and a little far away from the Rack House. If is not enough for... More 

Helpful?
Thank Lourdes O
Jason H, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Hello Lourdes! Wow! Thank you so much for providing such an outstanding review of our hotel. We're so pleased we could provide excellent accommodations as your "home-away-from-home" during your training at the OSHA Training Institute across the street. While I'm sure you missed being home, we would be more than happy to welcome you back the next time you're traveling... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed December 6, 2015

The staff were very helpful we were stuck overnight in Chicago due to the weather and couldn't get our bags, they picked us up, and drove us to the hotel, gave us flyers for pizza, and all the toiletries we needed, beds were super comfortable, rooms clean, and modern, breakfast excellent, serve great, and shuttle ride back to hotel after... More 

Helpful?
Thank Seth M
NCStateHotelier, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Good Evening Seth! Thank you kindly for such a great review of our hotel. While we're happy you enjoyed your stay, we're terribly sorry that you didn't make it to your final destination. Next time you're traveling to the area, please think of us as an option for your overnight accommodations. Warm Regards, Jason Hayes General Manager More 

Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed December 5, 2015

Can't say a bad word about our stay here. Friendly staff and CLEAN, comfortable bed, well-appointed room. Housekeeping did a great job. Breakfast was better than most in a very nicely decorated and comfortable dining area. Cozy spots to congregate in the lobby for coffee midday. Shuttle service was a plus. Good internet (free). Good location and easy to get... More 

Helpful?
Thank Daniel M
Jason H, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Greetings Daniel - We're certainly glad to hear you enjoyed your visit, and we're particularly pleased that we could provide an exceptional getaway for your Thanksgiving vacation. We appreciate the great feedback and hope you and your family enjoyed the holiday. Sincerely, Jason Hayes General Manager More 

Kinston, North Carolina
1 review
5 of 5 stars Reviewed December 5, 2015

You really can't get a better location that this spot. I travel to Elk Grove Village for work every few weeks and this hotel is my new spot. I used to stay in EGV, but realized that this hotel is basically on the border of the two villages. The hotel is new, staff is great, beds are brand new, fridge... More 

Helpful?
Thank David G
Jason H, General Manager at Holiday Inn Express Arlington Heights, responded to this review

Hi David! Thanks for the review! We always love to hear from our guests. Yes! Elk Grove Village is just a quick hop & a skip away. I know our address says "Arlington Heights" but it should really be "Arlington Heights, Elk Grove Village, Rolling Meadows, and Mount Prospect" all rolled into one. We're really an ideal location for anyone... More 

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