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Comfort Inn -- Alton

2.0 of 5
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11 Crossroads Ct, Alton, IL 62002
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Comfort Inn -- Alton
Best prices for: 1 room 1 guest
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Ranked #3 of 4 Hotels in Alton
A recent review
4 of 5 stars reviewed 3 weeks ago
Joan W Green Valley, Arizona
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48 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Loveland, Colorado, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel several times in the past over the years. this time we arrived to find old carpet buckled to the point where you could trip on it, wallpaper peeling off the walls, terrible service at the desk, our TV didn't work waited all day for it and come to find out they had let TV... More 

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Jack L, General Manager at Comfort Inn -- Alton, responded to this review

I am truly sorry for the condition of your room. We are planning some upgrades in the near future including wallpaper and carpet. The television malfunction was out of our control. Charter cable had to come to repair the problem. I am perfectly comfortable with these professional technicians being in our guest rooms unattended. While my desk clerk did accompany... More 

Olney, Illinois, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I just left an over night stay at the Atrium in Alton...I requested an 3rd floor room. They gave me one over the pool which was bad because so muppppch screaming it sounded like it was in my room..So after my request the room switched and it was better..They advertise free hot or cold breakfast and was going to charge... More 

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Travelers are raving about these Alton hotels

Green Valley, Arizona
Top Contributor
329 reviews 329 reviews
93 hotel reviews
308 helpful votes 308 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a fairly standard Comfort Inn, but the front desk staff (especially Joanna when I checked in) were great and gave me excellent directions to the attractions I wanted to visit. Even the housekeeping person who passed me in the hall asked if everything were OK. It was because of the staff I gave the property a very good... More 

Was this review helpful? Yes 1
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 20, 2015

Nothing fancy, but clean and reasonable. Bathroom wasn't in great shape. Beds and room were ok. Location was nice. Was next to elevator but was not loud at all. Breakfast area a little too small, but breakfast wasn't bad. Staff seems a bit on the small side (over worked) but very friendly.

Was this review helpful? Yes 1
Indianapolis, IN
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 25, 2014

stayed 1 night for biz in a suite, it was very big, clean, good bed. The train wasn't really an issue at night even though yeah the tracks were close. breakfast was typical of your ave. hotel, nothing special but fine. the tv was not HD so that sorta sucked. i used rewards points so not sure what the rate... More 

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Springfield, Missouri
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 29, 2014

We really enjoyed our stay at this hotel. It was chalked full of enemities and extremely clean, no musky odors. The staff there were so nice and funny...they went out of their way to help me find all the haunted locations that I was looking for. We stayed 2 nights and had some strange occurrences happen in our hotel room.... More 

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The Villages, Florida
Top Contributor
59 reviews 59 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 30, 2014

I had 3 different rooms booked that this hotel. Two non-smoking rooms were booked about 3 months ago and when I booked the third room, all that was left was a smoking room. So, I took a clean air machine with me along with 2 cans of Febreze and a Febreze plug in. I'm sorry to say that the room... More 

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Milwaukee, Wisconsin
Top Contributor
65 reviews 65 reviews
48 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 18, 2014 via mobile

We were given a room that the tv did not work in. The staff resolved the issue quickly. The room was clean and comfortable. Everything needed was there: microwave and refrigerator, flat screen tv. The Wi Fi left a lot to be desired, however. The connection didn't even come up on my tablet. I was later able to get on,... More 

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Mesa, Arizona
1 review
1 of 5 stars Reviewed September 12, 2014

As soon as I walked into the hallway the hotel reaked of smoke odors. Hotel room is nice but as soon as you walk in it smells like air freshener. Unfortunately you get used to it. For a family it is not the best hotel.

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Princeton, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

The hallways smelled of smoke. First room smelled like urine, second room smelled musty and there was mold growing on all the furniture. Even on the walls, doors and wall at head of the bed. Room had not been cleaned very well, pet hair all over carpet in room. Would definitely not recommend.

Was this review helpful? Yes 2
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