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Comfort Inn -- Alton

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11 Crossroads Ct, Alton, IL 62002
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Comfort Inn -- Alton
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57 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I think the hotel had been previously been wet?? Hallway smelled moldy. I was on first floor. It's very misleading to say that room 114 sleeps 4.....2 adults get stuck on a pull-out couch that was awful. Very uncomfortable. Morning buffet was good, and the Hotwire price was the only reason I was okay with staying there. Full hotel price... More 

Helpful?
Thank Courtney B
Level Contributor
8 reviews
2 of 5 stars Reviewed 3 weeks ago

The employees were great. The rooms were very dated and carpet had many stains. The construction noise was really annoying. Saturday we came back to the hotel because of extenuating circumstances and they were working above us until early evening. My advice would be to wait until they are fully renovated until staying here.

Helpful?
Thank Rachel Z

Travelers are raving about these Alton hotels

Overland Park, KS
Level Contributor
3 reviews
2 of 5 stars Reviewed December 30, 2015

They are in the process of renovating the property and it's about time! So wait until they are done before booking here. While we were there over the holiday, the workmen cut through a water pipe on the 3rd floor and it ran down through the second floor to 2 rooms on the first floor and hallway. They didn't have... More 

Helpful?
Thank toto7744
Homewood, Illinois
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed November 23, 2015

The Alton Comfort Inn is pretty much what one would expect it to be---nice-sized room, comfortable bed, decent breakfast. Everything very clean, very nice, nothing exceptional. It is well-located, and easy to get to coming off the highway. It is, however, also located right next to some train tracks, and there was some rail traffic the night my wife and... More 

Helpful?
Thank LKTravelerboy
Los Angeles, California
Level Contributor
121 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed November 13, 2015

Stayed here for one night. All staff encountered were helpful and friendly. Rooms are average styled, nothing too snazzy. Just smart simple rooms as expected. Room was clean and well-kept. Good value for the rate paid.

Helpful?
Thank mgeolina
Galesburg, Illinois
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 8, 2015

I stayed at the Alton Comfort Inn while in Alton for business. The hotel was easy to find and easily accessible. The outside decor looked dated however it appears that work was being done on the exterior. I checked in rather late and the woman working at the front desk looked inconvienenced to have to check me in. She barely... More 

Helpful?
Thank skating102
Saint Louis, Missouri
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 4, 2015

My wife and I were in Alton for a wedding and stayed the weekend at the Comfort Inn. Alton is a nice river town, but a downside is they don’t many choices for places to stay. That being said, this Comfort Inn is clean and comfortable. It’s not in the most convenient location to going out, but it isn’t far... More 

Helpful?
Thank John Y
Spokane, Washington
Level Contributor
135 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed August 21, 2015 via mobile

The staff was very friendly. The rooms were clean. But this is a very dated and old hotel with wallpaper peeling off of the bathroom walls and an odd smell in the hallway. Do not be afraid to stay here but if there are better options take them

Helpful?
Thank b40dash8
Jack L, General Manager at Comfort Inn -- Alton, responded to this review

We will accept any comments both positive and negative. We have a friendly staff that puts our guests first. We are working on some of the dated issues and hope to have remodeling done by early 2016. More 

Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

The positive comments: the staff is very friendly and helpful. The negative comments: our room smelled like a wet dog or possibly dog urine (room 111), wallpaper is peeling, there was poor water pressure, the carpet was in rough shape and the breakfast is of low quality.

Helpful?
1 Thank Rosebowl94991112
Jack L, General Manager at Comfort Inn -- Alton, responded to this review

Thank you for your comments. We did have an issue with that particular room. Be assured that the problem has been taken care of and we continually strive to make improvements to or hotel. More 

Indianapolis, Indiana
Level Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed June 30, 2015

Let me just say up front, overall the property was very average. This property would have received a positive review had it not been for the odor in my room (Room 214). I walked into Room 214. The room was very cold; the A/C was set at 68 degrees. I turned up the temperature to 76; so the A/C simply... More 

Helpful?
Thank Old-Socialist
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