We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Atrium Hotel & Conference Center

3800 Homer Adams Parkway, Alton, IL 62002 (Formerly Holiday Inn Alton)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Atrium Hotel & Conference Center
Professional photos View all
Browse nearby
Atrium Hotel & Conference Center
Write a Review

89 reviews from our community

Traveler rating
    19
    34
    18
    9
    9
See reviews for
25
27
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (21)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (20)
All months
Jerseyville, Illinois
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

brought our grand kids down to swim for the night..checked in and started to swim, but the water was way to cold for me, probably 75, the kids swam but were shivering when they got out. complained at the front desk, but was told that maintenance would take care of it, never saw any results. no towels at the pool,... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My family and I drove 7 hours to make it in time for my husbands grandmothers funeral. We arrived at 3am. Tired from work and travel. We get to our room and open the bag for the linens for the pull out bed and filled with dead bugs. They put us in a much smaller room and I will never... More 

Was this review helpful? Yes 1
Central IL, USA
Top Contributor
75 reviews 75 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed March 15, 2015

If our stay hadn't been planned months ago we would not have stayed here. First, the quite bad. Gnats have been reported since Dec. on TripAdvisor and are still a big problem. They're everywhere. The restaurant is completely shut down and I assume it's because of the gnats. However, lots of excuses about that: 1) they're preparing for a big... More 

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for providing your feedback. It is our ultimate goal to make your stay as comfortable as possible, it seems we have fallen short on this goal. Please accept our apologies concerning the situation in the restaurant/kitchen area. We would also like to apologize for the many different reasons as you listed for the temporary closing of the kitchen.... More 

1 review
1 of 5 stars Reviewed March 10, 2015 via mobile

We went and stayed here for our company party there were bugs flying everywhere they said they had just replaced a sewer line and that's how they got in. The next morning we went down for breakfast.the bugs were all over our food and drinks . I'm calling the Health department !

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for providing feedback. We sincerely apologize. We are working with the experts in the field to remedy the situation. Thank you for staying with us and we hope you consider staying with us again in the future. More 

1 review
1 of 5 stars Reviewed February 18, 2015

This place was infested with flying gnats. They had to shut down food and bar because of bugs. Had my complimentary drink,bugs in drink. Bugs in room as well? Stay away,will not stay here again. I have stayed here in the past when it was a holiday inn. Place has gone downhill since name change.

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for providing feedback. Your inconvenience was noted when you contacted our guest services department upon departing the hotel and our General Manager has reached out several times to apologize. We sincerely apologize for the inconvenience and nuisance of the gnats. We have been working with the experts on this subject and are making progress in getting the problem... More 

Elkton, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2015

Hotel was clean. Needs to be updated. It is getting old & they have not updated the inside in quite some time. I have been coming here on business for a number of years & have not seen any changes in the hotel at all.

Was this review helpful? Yes 1
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for making us your home away from home. We appreciate your patience while we undergo ownership changes. We are very excited about what this means for the property in the near future! We appreciate your business and hope that you will visit us again! We look forward to serving you. More 

Lombard, Illinois
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed January 28, 2015

We have stayed here before, but this was the last time. The rooms are dated, the shower rod was falling off the wall, the shower walls were growing mold and the pool is so loud that it sounded like the kids were playing in our room. The worst part was the flies in the lobby. As Chris said, the food... More 

Was this review helpful? Yes 1
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

We apologize for the inconvenience and nuisance of the gnats. We have been working with the experts on this subject and are making progress in getting the problem under control. In addition we appreciate your patience with us while our property is undergoing ownership changes in the near future. This will allow us to uplift the property and to re-brand,... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 25, 2015

The atrium was swarming with gnats during breakfast, food was not covered, had to ask several times for plates and some of those were not clean. Rooms were ok. People we nice enough but not in a big hurry to turn over the tables or to reset them

Was this review helpful? Yes 1
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

We apologize for the inconvenience and nuisance of the gnats. We have been working with the experts on this subject and are making progress in getting the problem under control. We appreciate your business and hope that you will give us another chance to be your home away from home when in the Alton area. More 

Springfield, Missouri
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 26, 2014

The Holiday Inn signs are still up front, but baby, this "ain't" no Holiday Inn. To start there were 4 cars in the parking lot..I'm guessing the three front desk employees and a cook. Check in was normal but from here it goes down hill. Walked in the room and it was appointed as a typical Holiday Inn of a... More 

Was this review helpful? Yes 2
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

We apologize for the inconvenience and nuisance of the gnats. We have been working with the experts on this subject and are making progress in getting the problem under control. We appreciate your patience while we are undergoing ownership changes. We are looking forward to re-branding in the future. We appreciate your business and hope that you will give us... More 

richmond
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Great price, great rooms, warm pool---always!!!!! , great hot tub, wonderful friendly, caring staff. Such a great buffet breakfast. Going to have family reunion and have everyone stay there next year......was there for mom in laws funeral. Tough week.......but this holiday in. Is good as home!!!!!! We have come to alton for years.....husband from alton. I love this place....we have... More 

Was this review helpful? Yes 1
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for allowing us to serve you during your stay. We appreciate the positive feedback. We look forward to seeing you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Pool/beach area (6)
Viewed
Dining (7)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (2)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question