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Atrium Hotel & Conference Center

3800 Homer Adams Parkway, Alton, IL 62002 (Formerly Holiday Inn Alton)
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Atrium Hotel & Conference Center
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23 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tinley Park
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel used to be a holiday inn and is in the process of renovation. You can see that some work has already been done, but there is still a bit to go. The staff is very helpful and pleasant and there was no obvious construction going on over the weekend. I would stay here again and am looking forward... More 

Was this review helpful? Yes
HotelStaff1220, Front Office Manager at Atrium Hotel & Conference Center, responded to this review

We are very happy to hear that you had a pleasant stay with us. We are very excited about our upcoming changes as well and we would love to have you come back and stay with us again in the future. Thank you again for the feedback! More 

NW Arkansas, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean! Great place to stay. Nice people, good food and quite at night. Would recommend to friends and anyone else! If you have to stay in Alton Il this will be a place to stay and relax. Good clean rooms with mini fridge!!

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelStaff1220, Front Office Manager at Atrium Hotel & Conference Center, responded to this review

Thank you for the feedback about your recent stay with us. We are so happy to hear that you enjoyed your stay. Please do tell all of your friends about us here, and please come back and stay with us again in the future. We look forward to your return. More 

Decatur
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a conference on June 19, 20, 2015. I was very impressed. Even though it was undergoing renovations after just changing ownership, I didn't find any inconvenience or any problems as a result. Rooms were very clean, very comfortable. Service was awesome and the food was amazing. The only problem was with a pizza buffet at noon on... More 

Was this review helpful? Yes
HotelStaff1220, Front Office Manager at Atrium Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us while attending your conference here. We are working hard on our renovations so I think that you will find next year's conference will be even better. We appreciate the kind words and feedback. Please come back to stay with us the next time you are in the area.... More 

Jacksonville, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Having our conference and encouraging our customers to stay at this hotel was the wisest choice we have made! Working and planning with Jacinda was an absolute treat. They are working on a big remodel right now so it is only going to get better.

Review collected in partnership with this hotel

Was this review helpful? Yes
HotelStaff1220, Front Office Manager at Atrium Hotel & Conference Center, responded to this review

Thank you for the feedback and praise for our hotel. I have to say that we enjoyed hosting you here as much as you enjoyed staying here. It was our pleasure to serve you. We are all looking forward to next year's conference already! I will make sure Jacinda sees your comment about her. Thank you again. Please come back... More 

Naperville, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

I left a tie in the lobby of the hotel. After returning home, I realized my tie had fallen out of hand walking through the lobby. I contacted the hotel and sure enough the tie was found. Returned at no cost. The rooms were clean and beds very comfortable. The hotel was clean, fresh, easy access to and from major... More 

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for your positive feedback. We take pride in offering excellent customer service and a quality product. This also means that we take our lost and found items very seriously and take pride in returning lost items to their owners. We are thankful that you chose to stay with us and hope we have the chance to serve you... More 

Springfield, Missouri
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Bugs bugs bugs they do not have it fixed yet.The Atrium is supposedly got the bug problem fixed but I don't see evidence of it as yet. Good luck.Bugs in the rooms. bugs in the halls. bugs in the food. yucky.

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

We apologize for your inconvenience, however our hotel has undergone new ownership as of March 2015 and the issue was resolved immediately after they took over ownership. The problem was and has been resolved for several months. We appreciate you providing feedback, your review suggests that you stayed with us in December 2014, and we are perplexed at why your... More 

Travelers are raving about these Alton hotels

Saint Louis, Missouri
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel a while back for a wedding. It is a decent hotel; good breakfast, room service, ect. However, it smells of pool water, there was mold in the shower, and bugs in the room. Management did do a great job with placing us in a new room.

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for providing feedback about your stay with us! We take pride in offering excellent customer service and satisfaction. We are glad that we were able to accommodate your requests. We look forward to serving you in the future. More 

Chicago Heights, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here from June 5 to June 8th and everything was just perfect. The rooms were very clean. The beds were the most comfortable I ve slept in a while. Staff was very helpful, pool was nice since it was almost 95 degrees during our stay. The breakfast was very good, especially since the hotel gives you a discount for... More 

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you very much for your positive feedback. We take pride offering exceptional customer service and a quality product. We look forward to serving you again the future. More 

Glenview, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having family in the area, we had stayed at this location many times over the years when it was Holiday Inn. It is now a independent hotel. The rooms are clean and comfortable but tired. They have begun renovating the 4th floor. The lounge can get entertaning with kareoke on Friday nights. Ask for a room away from the pool/lobby... More 

Was this review helpful? Yes
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you for providing feedback. We value your time and know that it takes a great deal of your time to post a review. We are very excited about our new ownership and the changes that will bring to our hotel. We agree, with you we have a great quality product that is in need of a facelift. As you... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

After three weeks in Alton, the Atrium was able to accommodate my budget. Granted the hotel is older and under going a renovation, but my rooms have been clean, if there is an issue it's been handled in short order and staff has been very careful that the guests are not inconvenienced by the remodel. The breakfast is outstanding. The... More 

Was this review helpful? Yes 1
HotelStaff1220, Director of Sales at Atrium Hotel & Conference Center, responded to this review

Thank you very much for your positive feedback. We are very excited about he changes we are making to the hotel. Thank you for providing an accurate representation of the service you have received. We look forward to serving you in the future! More 

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