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All 4 Alsip hotels

Doubletree Hotel Chicago / Alsip

3.5 of 5 Hotel   |   5000 West 127th Street, Alsip, IL 60658
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Ranked #1 of 4 Hotels in Alsip
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
crab52 chicago
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345 reviews from our community

Traveler rating
    142
    112
    56
    17
    18
See reviews for
109
53
22
112
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
chicago
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have to give you an average review because you can hear everything through the walls! Room was beautiful - staff wonderful - but I could hear people talking in the next room as though I was with them - and they were not loud.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We appreciate your candid response and do apologize about the noise from others. We are continually monitoring any and all opportunities and formulating effective solutions for each situation. Thank you for your overall review of our hotel, we do appreciate your business. More

Alsip, IL, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel cares more about events taking place in it, than their actual guests. Dealt with excessive noise for about 5 straight hours, called the front desk multiple times, with little remedy. Also, event parking pushed guests to the back of the property, which is dimly lit. Multiple complaints, and you still need to bring it to their attention upon... More

Review collected in partnership with DoubleTree by Hilton

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed her for an overnight stay after a show at Horseshoe casino. It's a bit drive from casino but we hit no traffic-30 min dr (not bad for chicago). Customer service is superb from the time we check in with welcome cookies to a voice mail msg on our phone from mgr- making sure he provided his no for... More

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your business and review. We are happy to hear that you felt our price to value relationship was a positive one. Thank you for also mentioning our team and the hospitality we provided to you. We look forward to serving you again whether you are in town for leisure or for business. More

Alsip, United States
1 review
1 of 5 stars Reviewed 1 week ago

The front desk staff was awful. The 2 young ladies during my checkin on thuerday the 30th were anti social and slow at their job. They did not know about the HHhonors program and triple points. They did not communicate with housekeeping to get me as an employee a ready room. They did not acknowledge me and stated that they... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review. It is our understanding that all your issues were already addressed by our Manager on Duty. Unfortunately, HHonors Points are not awarded to team members traveling on employee rates. More

Liberty, United States
1 review
5 of 5 stars Reviewed 1 week ago

I would recommended this Double Tree. I was pleased with how clean it was kept. Also the staff was extremely friendly and very helpful. I was there on work, but I will also say the local restaurants were great too. Lets not forget the driver of the shuttle. He was very kind and let us know good places to go.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your business and the review. We are glad to hear you had a comfortable stay and felt our staff was welcoming and accommodating. Next time you are in town please keep us in mind as we would appreciate the opportunity to serve you again. More

Streamwood, United States
1 review
2 of 5 stars Reviewed 1 week ago

We reserved a single bed room, and were put in the wrong room that had 2 beds, that was not admitted to until the following day even tho it was brought up when we got to the room. Infact the people that received our room brought it to attention also we were told.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review of your stay at our hotel. We always appreciate hearing from our guests, especially about areas where we can do better. We are sorry that we couldn’t supply your reserved room type. Our front desk department goes through a detailed process every day to make sure that our guests receive exactly the room they expect.... More

Commerce Twp., United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The hotel and its staff are above average but the facility often books weddings and parties with no means of controlling the party goers that get out of control. Some of our companions were accosted in the hallways by drunken attendees. Virtually no security was around to assist the guests that were at risk. The hotel staff was helpless. DO... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay and that your comfort was interrupted by other guests. I have shared your review with our security team and our entire management team to ensure that this... More

TONAWANDA
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel, rooms were clean and modern. The staff was extremely helpful. Pool was warm, clean and inviting. The restaurant on site receives a 5 star rating in my book. We will always stay at the Doubletree Hotel Chicago/Alsip when are we traveling through the area.

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy to hear that you enjoyed our restaurant, were able to utilize and relax in our pool, and felt our rooms were modern and comfortable during your stay. Thank you for your review and overall comments about our property. We look forward to serving you again in the true spirit of hospitality for which our hotel is known.... More

Aurora, Illinois
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very surprised how nice the rooms were! Very clean & modern. The hotel was very close to expressway(I294). We didn't get a chance to try the pool, nor did we eat there. We had a late checkout which was nice also. We drove about an extra 10 miles just to stay here due to the reviews & it was well... More

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business, we always like to hear from our guests. We are happy to hear that you enjoyed your stay with us and drove the extra miles to utilize our facility. Next time you are in we hope that you will have time to relax and unwind in the pool area. More

West Bloomfield, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is definitely the nicest in Alsip, from what I can tell. The only thing that was a little unnerving is that one of my bath towels had blood stains. Also, I had reserved a king and they placed me in a room with two full beds. That also was very irritating as I had to be there for... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review of your stay at our hotel. We always appreciate hearing from our guests, especially about areas where we can do better. Unfortunately sometimes our washers get small rust build ups in them that can stain our linens and terry items and we do apologize for this. We are also sorry that we couldn’t supply your... More

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Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 West 127th Street, Alsip, IL 60658
Phone Number:
Location: United States > Illinois > Alsip
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
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Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree

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