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Doubletree Hotel Chicago / Alsip

3.5 of 5 5000 West 127th Street, Alsip, IL 60658
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Certificate of Excellence 2014
Doubletree Hotel Chicago / Alsip
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Doubletree Hotel Chicago / Alsip
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412 reviews from our community

Traveler rating
    173
    131
    69
    20
    19
See reviews for
125
65
26
139
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
  • All months
    (412)
  • Mar-May only
    (88)
  • Jun-Aug only
    (129)
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  • Dec-Feb only
    (66)
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Chicago, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

An overnight stay at this hotel was very nice. Receiving a warm chocolate chip cookie at check-in is a very nice touch. Staff was welcoming and helpful. The rooms were clean and cozy and the beds were extremely comfortable. Breakfast buffet was delicious.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We are happy to hear you had a comfortable stay and were able to enjoy the breakfast buffet in the morning. Thank you again for your business and we look forward to serving you another DoubleTree Chocolate Chip Cookie upon your next arrival! More 

Prospect, Connecticut
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a business trip because this is near our satellite office. Beds are comfortable, room is clean and the house staff is very friendly. The rooms were very quiet even being around the corner from the elevator. While there is a fitness center, I did not have time to use it. Their buffet breakfast is great. You can get... More 

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are glad to hear that you enjoyed your stay while here on business and found our food offerings on the breakfast buffet plentiful and at great value. Thank you for your kind remarks about our team members and our hotel amenities. We hope to serve you again next time you are visiting your satellite office. Thank you for your... More 

Chicago
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I just stayed here on the 17th to the 18th while traveling from Indiana to attend our two granddaughter's first birthday celebrations. Trying to make reservations over the phone was impossible as the representative could not get our credit card number correct. We arrived early but we're able to get in our room. The room 313, although... More 

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are truly embarrassed that you had to endure the belligerence of others while here as our guest and do apologize again for these circumstances. Serving the general public is very rewarding but occasionally we do have to deal with opportunistic situations. Please know that these unruly guests were not with the pool tournament. The tournament had minimal rooms and... More 

Portage, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked a room here due to a family wedding near by. The staff was very friendly except the night bartender when we returned to the hotel after the reception which was elsewhere. We had a block of rooms reserved for the wedding and rooms were clean. Noise level was good except for a few stragglers at 4 a.m.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We are happy to hear that your overall impression of our hotel and the service we provided was good. Our Director of Food and Beverage will be researching the opportunity with the bartender, we do apologize for this perception. Please know that we will take this to heart and will help this team... More 

Minneapolis, MN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to the Alsip DoubleTree. I usually stay closer to Midway Airport but there was limited availability that week. This location was on my company travel site so I booked it. Great hotel and service in an unexpected location. Clean and neat; staff is engaging and caring. I frequently travel by myself for business. It is... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy to hear that some of the other hotels were booked and you gave us a shot. Even more so we are thrilled to hear that you were happily surprised with our service and the amenities we offer. Our hotel is nestled in the second largest industrial park within Chicago's Southland so most people don't know what to... More 

Forestville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience with the hotel was excellent. The staff in all areas were very helpful and very conscientious in ensuring the stay was as comfortable as possible. The customer service was outstanding from the moment I set foot in the hotel. The rooms were excellent...very clean and comfortable

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Happy New Year to you and your family. Thank you for your business and review. We are ecstatic to hear that we exceeded your expectations in all areas, especially in ensuring you were comfortable and felt appreciated throughout your stay. In this day and age with all the varieties of hotel brands and service levels the only thing that truly... More 

Alsip, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our son was married on NYE, the Doubletree did a beautiful job preparing the decorations, and the food was excellent! All that attended had an absolutely wonderful time. Would definitely recommend the Doubletree for any special occasion you are planning, they do an awesome job with all the preparations.

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Congratulations again to your family on the wedding and gaining a new family/family member. We sincerely appreciate your kind remarks, the ability to host such a special occasion, and be your ambassador in our community within the southland! We are glad to hear that your friends and family all had a great time at this New Year's Wedding. Thank you... More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at his hotel on NYE to party the night away. Upon our arrival the front desk assistant was pleasant and planted some fresh baked cookies on us. (Very used to that Double Tree touch.) Once we entered our room, it was very frigid. After a while, we figured out how to turn the heat on. However, it was... More 

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We are glad to hear that you had a nice time bringing in the New Year and are happy we were able to provide a fun and safe environment! I sincerely apologize for the condition of your HVAC unit. We installed Eco-Friendly, Green, thermostats and units a couple years ago. These units have... More 

Black Hills, SD, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Every time I stay at this hotel the place is great. The staff, restaurant, bar, shuttle service (with Park & Ride) convenience, cleanliness, the rooms are extremely comfortable and its close to many different means to get to downtown Chicago and area restaurants. I love hotels w/ lobby-bars! Very nice restaurant too and the menu is unique and not over-priced,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Happy New Year to you and your family! Thank you for taking the time to write a review, we appreciate your business. We are ecstatic to hear that you thoroughly enjoyed every aspect of your stay. Thank you for mentioning all our different amenities and services we provide in the recap of your stay. Once again thank you for your... More 

Nashville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

I have stayed at this hotel every week for a couple of months and the hotel is beautiful and the staff is fantastic. They remember me from week to week and know where I like to sit in the restaurant (excellent food, by the way). They will keep my luggage from from Friday when I check out till Monday when... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your continued loyalty over the past many months. We are happy to have had the opportunity to serve you and remember the little things that matter to you most! A very happy holidays to you and yours. We look forward to seeing you again soon and once again thank you for your business. More 

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Additional Information about Doubletree Hotel Chicago / Alsip

Address: 5000 West 127th Street, Alsip, IL 60658
Phone Number:
Location: United States > Illinois > Alsip
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago / Alsip 3.5*
Number of rooms: 193
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Also Known As:
Doubletree Hotel Chicago Alsip
Doubletree Alsip
Alsip Doubletree

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