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Doubletree Hotel Chicago / Alsip

#1 of 4 Hotels in Alsip
Certificate of Excellence
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5000 West 127th Street, Alsip, IL 60658
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Doubletree Hotel Chicago / Alsip
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Doubletree Hotel Chicago / Alsip
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435 reviews from our community

Traveler rating
    182
    140
    73
    21
    19
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137
67
27
146
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (104)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Only Hilton near Blue Island,IL & it's not all that great. The room cleaning staff wakes you up before 8 AM Every Day! Located adjacent to I-294 Tollway & you hear the cars all day & night. The bar area is small. The front desk was rude at least once during my stay. I will be lookig elsewhere the next... More 

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are so sorry to hear about your opportunistic stay. This is very unlike our hotel, as we have been ranked within the top 10%-20% of the DoubleTree Brand for Guest Loyalty and Satisfaction for the last ten years since we have been in existence out of over 300 DoubleTree Hotels within the America's. Our Front Office Manager will be... More 

Delavan, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall experience was very good. Staff at the hotel was wonderful. All requests were filled promptly. Everyone was smiling and pleasant. Rooms were clean. We needed a room close to the elevator and the front desk associate worked very hard to accommodate us.

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. It is nice to hear that our team members were all friendly and accommodated your requests while here as our guest. Thank you again for your review and we hope to serve you again in the true spirit of hospitality for which DoubleTree by Hilton and our hotel specifically is known. More 

Nappanee
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We use the hotel for park-stay-and-fly services. Last I stayed there was some renovation and refreshing going on and the hotel looks beautiful. My colleagues were impressed with the attractive entry, lobby, lounge and dining area. The restaurant menu was great and the breakfast buffet included my coffee for less than $12. The rooms are bright and clean--except the dust... More 

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are ecstatic to hear that we were able to exceed your expectations since your last visit during past renovations. Currently we are about to start renovations again in our public spaces including; the Main Lobby, Pre Function Lobby, Bar/Restaurant Flooring and a couple other areas. I am also happy to hear that you found value in our food and... More 

Baltimore, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

They have a shuttle to pick you up from Midway Airport. There is an onsite restaurant and bar which is not too bad if you can't get around. No microwave or refrigerator in rooms. To get a microwave would cost $22 per day. There is basically nothing within walking distance of this hotel. They do offer their shuttle to get... More 

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are sorry that you had an opportunity with our microwave and refrigerator charge, just to clarify this it is $20 per stay to rent these items, not per day, I am sorry if there was confusion about this charge. Most full service hotels that offer full service food and beverage outlets (breakfast, lunch, and dinner including room service) do... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because we had to be at midway by 4:45 am. It was Hal the price of many others and had free parking. The staff was very helpful. The beds were somewhat small, but very comfortable. Our room was spotless and so was the pool area. The kids had a blast swimming. The shower had fantastic water... More 

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We are glad to hear that you and your family were able to enjoy yourselves before leaving on vacation and received the amenities that you have come to expect from DoubleTree and found value in our property compared to others. Thank you for mentioning the loud fan, we have already rectified the situation... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This was my first stay in Alsip's Double Tree. I found the staff friendly and accomdating. The restaurant's prime rib and sides were delicious. I enjoyed watching the game and drinking with frineds in the hotel bar. i would reccomend this hotel to my friends and family.

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Oh our Prime Rib and Steaks, yes good old Chicago comfort food is good for all and we are glad to hear you enjoyed your meal with us at the bar, Spotlight Lounge, and found our team to be kind and warm. Thank you for your review and business, we look forward to serving you in the near future and... More 

Shanghai, China
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a great and value choice if you need to stay close to Midway airport but do not want the higher rates closer to the airport. It is a 15-20 minute (with lights) drive to Midway but easy and even with traffic not a worry. The hotel is a very consistent DoubleTree standard. Eating options next to the hotel... More 

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We are happy to hear that you found great value at our hotel compared to others located closer to Midway Airport. It is also great to hear that you felt we are on par with Doubletree's standards and we met your expectations. Please keep us in mind next time you are flying in... More 

Bogota, Colombia
Top Contributor
140 reviews 140 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place located in a beautiful city, really close to this place you can find a restaurant where they served the best and big breakfast I ever tried, my recommendation at the hotel is to have a drink at the bar, all rooms are good and the personal is friendly.

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy to hear that you enjoyed your stay within the Village of Alsip and where able to find a variety of dining options close by the hotel. Thank you for your review, business, accolades about our team, and comments about our hotel amenities in general. We hope to serve you again in the near future. More 

Alsip, Illinois, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Went above and beyond. The service staff at the front desk and in the restaurant and bar were very helpful and friendly. Made an effort to make sure we were taken care of. The bartender remembered our drink order from the night before. Nice touch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are ecstatic to hear that you experienced our superb customer service at the front desk and in the bar/restaurant. Thank you for commenting on our team members willingness to provide that intangible touch of hospitality. Next time you are in our area please keep us in mind, it would be our pleasure to serve you again. Thank you for... More 

LOSTANT, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The best part was the immediate pick up service upon our arrival back from our trip. The driver Stephen was very friendly and professional. The cookies were warm and a nice treat. The front room staff was nice, the only thing we needed help with was the clock due to the time change....that had not been done yet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy to hear that you had a positive park and fly experience and that our driver picked you up promptly from your return flight. Please keep us in mind when traveling in or out of Midway Airport or if you are in our area, it would be our pleasure to serve you again in the future. Thank you... More 

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