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Doubletree Hotel Chicago / Alsip

#1 of 4 Hotels in Alsip
Certificate of Excellence
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5000 West 127th Street, Alsip, IL 60658
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Doubletree Hotel Chicago / Alsip
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Doubletree Hotel Chicago / Alsip
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469 Reviews from our TripAdvisor Community

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Traveler rating
    194
    156
    79
    21
    19
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146
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160
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (469)
  • Mar-May only
    (118)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (129)
  • Dec-Feb only
    (73)
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Machesney Park, United States
5 of 5 stars Reviewed 5 days ago NEW

Top quality hotel conveniently located near I-294. Room was clean, quiet and secure. Bed was very comfortable. Non smoking room with no cigarette odor. Would recommend staying here and rate hotel 5 stars.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review, and business. you have given us the highest rating/praise stating that you would return to the property and recommend us to others. We are glad to hear that you felt the property was clean, convenient for your needs, and met your expectations. Thank you again for taking the time to fill out a review, we... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here after traveling for the day and it was a great hotel. There were multiple events going on including two family reunions and a wedding so it was a little busy, but the staff was helpful and our room was very clean. We went down to the bar to get a few drinks and you could tell the... More 

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy that you found our hotel after a full day of traveling. It is always great to hear that our staff was friendly and accommodating even when we were at full occupancy. Our team does strive to be hospitable and upbeat at all times. Thank you for your review and business, we do hope to serve you again... More 

Huntsville, Alabama
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Wonderful experience, even though housekeeping forgot to clean room one day. Loved the warm welcome from the front desk, and front desk recommended great pizza delivery which grand kids loved. Would stay again

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your overall comments and business, we are glad to hear that you and your family had a nice vacation. We sincerely appreciate you mentioning the opportunity with our housekeeping team, it give us a chance to improve our service. We will be working with them to ensure you request is granted at the proper time as you... More 

Level Contributor
210 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night here. When I walked in the lobby was nice and everyone was friendly. The pool is very big and gym was nice. The room felt old to me, but the fixtures appeared newer. I got a decent nights sleep. Overall no issues and a good nights sleep.

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. It is great to hear that you encountered a friendly welcome upon your arrival and hospitality throughout your one night stay while our guest. We are currently wrapping up renovations in our lobby and public spaces and next we will be getting back up to our guestrooms to match the lobby ambiance. Our... More 

Deerfield, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night. With Hilton Honors app, was able to pre-check in and choose a room (thanks for the room tips from prior reviews). Check-in took all of 2 minutes (literally). Pros: - Room was spotless and in good shape. - Bed was very comfortable. - Room service food was excellent, and very good portions. Return call... More 

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your detailed overall review, we are happy to hear that you had a positive experience through your one night stay. The new HHonors E-Check In application is one of Hilton's newest features to try and streamline the ease of check in. Thank you for your review, we will share your comments with our team to continue to... More 

Owings Mills, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very secure and staff is very attentive. Rates were very competitive. The staff remembers your name and greets you throughout the day. While the restaurant is very good, the area has an abundance of fast food and sit down eateries.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your continued loyalty. It is always great to hear that the staff remembers most of our guests even when you only frequent our hotel a couple times a year. We look forward to serving you again in the near future and thank you for your review. More 

Blair, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Everything was very good, except for the house keeper vacuuming the hallways at 12:02 in the morning. Everything else was satisfactory. would hope that the hotel management would be able to alter the cleaning schedule.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for taking the time to fill out a review. We do appreciate your comments and already have discussed the opportunity with our night cleaners and do apologize for this inconvenience of buffing our lobby floors. We hope to serve you again in the near future and do appreciate your business! More 

Staten Island, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff could not have been more friendly, courteous and helpful. We had a group of eight staying in four different rooms and all of us were extremely pleased with Doubletree. The rooms were very clean and comfortable. The food in the restaurant was delicious and fresh. The waiting staff and bartender were very personable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. It is always great to hear that our team members around the hotel are giving impeccable service and providing the hospitality that you have come to expect from our property. Thank you for letting us know that our hotel is exceeding your expectations in all areas and that all members of your group... More 

Du Quoin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My stay at the Double Tree in Alsip was wonderful. My grandson had the pool to himself the morning we left. My only problem was getting onto the Internet which I managed to do before I left on Tuesday. The food in the restaurant was excellent. The breakfast buffet was great. We also ate dinner on the 6th and the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. It is nice to hear that you and your grandson were able to enjoy the pool and our food offerings at Allgauer's Restaurant. Next time you are in and if you have any trouble with our internet please let us know immediately and we will assist you. We currently offer a very robust... More 

Omaha, Nebraska
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Weather created a connection issue at Midway, so we overnight'd at the Doubletree in Alsip. Shuttles run 4am until midnight - we luckily caught the last one. Ride is about twenty minutes - plan a little longer if during daylight hours because of traffic. Our driver and the front desk staff were both upbeat and very friendly and helpful. Typical... More 

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are glad to hear that we made your unexpected layover a pleasurable one. Thank you for your overall remarks about our team members and the amenities we offer, it is nice to know that we are living up to the DoubleTree standards and are comparable to the others you have frequented. Thank you for your continued loyalty to the... More 

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