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Doubletree Hotel Chicago / Alsip

#1 of 4 Hotels in Alsip
Certificate of Excellence
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5000 West 127th Street, Alsip, IL 60658
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Doubletree Hotel Chicago / Alsip
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Doubletree Hotel Chicago / Alsip
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428 reviews from our community

Traveler rating
    179
    138
    72
    20
    19
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133
67
26
144
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (428)
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    (97)
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Bogota, Colombia
Top Contributor
132 reviews 132 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great place located in a beautiful city, really close to this place you can find a restaurant where they served the best and big breakfast I ever tried, my recommendation at the hotel is to have a drink at the bar, all rooms are good and the personal is friendly.

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Alsip, Illinois, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Went above and beyond. The service staff at the front desk and in the restaurant and bar were very helpful and friendly. Made an effort to make sure we were taken care of. The bartender remembered our drink order from the night before. Nice touch.

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are ecstatic to hear that you experienced our superb customer service at the front desk and in the bar/restaurant. Thank you for commenting on our team members willingness to provide that intangible touch of hospitality. Next time you are in our area please keep us in mind, it would be our pleasure to serve you again. Thank you for... More 

LOSTANT, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The best part was the immediate pick up service upon our arrival back from our trip. The driver Stephen was very friendly and professional. The cookies were warm and a nice treat. The front room staff was nice, the only thing we needed help with was the clock due to the time change....that had not been done yet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy to hear that you had a positive park and fly experience and that our driver picked you up promptly from your return flight. Please keep us in mind when traveling in or out of Midway Airport or if you are in our area, it would be our pleasure to serve you again in the future. Thank you... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently for a wedding. Check-in only took a couple of minutes and the front desk staff couldn't have been nicer. We had an issue with someone in our hallway making noise complaints every 2 minutes because some guests were talking in their rooms, security came multiple times and realized that the person complaining was the real problem. The... More 

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We hope you enjoyed the wedding festivities! Thank you for your business and overall review of our facilities and service. I am happy to hear that our security officers were professional and prompt in resolving the noise opportunity. Thank you again for your business! More 

St. Louis
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking for value in the stay. This hotel met the base need and was a bit nicer than the others in this price range. The front desk was very nice and helpful. The lobby and facilities were very clean. The pool was larger than other similarly priced hotels. I would say the general condition of the common areas... More 

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your detailed overall review. We appreciate you taking the time to fill one out and are happy that you enjoyed your stay and felt that our hotel was worth the value for a full service hotel within our location. Thank you for your business and we are happy to hear that if you return to our area... More 

Oak Forest, United States
1 review
4 of 5 stars Reviewed 1 week ago

The amenities at this location are top notch. Pool, exercise area all great and food in dining room is wonderful as well. Nice touch with the warm cookies at check in. Rooms are standard and what I expected. I would recommend a stay at this hotel or any other hotels in this chain.

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

We are happy to hear that you felt our service and amenities were "top notch," and our guestrooms met your expectations. We sincerely appreciate your business and hope to serve you in the near future. Thank you for your review. More 

Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

First the bad. Room smelled of cigarette smoke, billing issue. The Good, I would stay again not bad compared to others. It's easy to point out all the things we don't like and easy to forget the good. I think this is the best you will get around the Alsip location.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your candid review and your business. We are happy to hear, even though you had an opportunity, that you would utilize our hotel again in the future. I am sorry again for the cigarette smell in your room as we are a 100% non-smoking facility. Next time you are in town and utilize our property please report... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed here twice & will be lodging here again soon. Good restaurant/bar, courteous staff. Big snow storm hit & I had no windshield scraper. Woman at front desk gave me her own scraper to borrow, so I could dig out my car, very appreciated!

Review collected in partnership with DoubleTree by Hilton

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AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We appreciate your kind words about our food offerings and we are happy to hear our team was able to accommodate you during the snow storms. If we could control mother nature it would be a blessing. Thanks again for your business and we look forward to serving you again in the near... More 

Alsip, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The restaurant at the Double Tree waqs exceptional. Every meal was well prepared and tasted exceptionally good. The staff was friendly and helpful. I likd the bar area, good variety of televisions. Overall I look forward to staying there again on my next business trip to Chicago.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your review and business. We appreciate your remarks about our food and beverage offerings and are happy there was an abundant variety to choose from that kept you at our property throughout your stay. We hope to see you soon and hope to impress you with our service again. Thank you again for your business and taking... More 

Chicago, Illinois, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

*** I found the Double Tree/Alsip through family recommendation. Love my family ALL the MORE. LOVE the DT/Alsip experience. If in the area, or in need of a "getaway"...I'm calling DT/Alsip. Far from the crowds...close to home with ALL of its comforts...DON'T FORGET THE COOKIES!!! Keep UP the AWESOME Work Alsip...You Are A MODEL for other DT's to try to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
AlsipDoubletree, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review

Thank you for your business and your family who recommended our location to you. We are ecstatic that you felt the comforts of home here at our property and sincerely appreciate your review. Next time you are looking for a little getaway, are in our area for business, or traveling out of Midway Airport please keep us in mind. More 

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