I was stranded when my flight was cancelled due to bad storms -- as were 1000s of other travelers. The hotel was shorthanded to deal with so many of us coming in from the airport that evening, but the staff was very nice and did their best to make sure we were all taken care of. They also had extra... More

mediocre hotel, with two great front end employees and the manager arguing in front of customers with the van driver and acting very unprofessional

Need major update! I received a boucher from airline due to their cancellation with weather. When I arrived at hotel, the line for check-in was so long until out of the front door. While being the line, one lady came down to the front to ask for the sheets, another guest came to claim there was not hot water. By... More

Stayed here for two days while in town to catch some baseball games and it was pretty bad. They're not near O'Hare like advertised so if you need to be near the airport avoid it. Stayed here because it was cheap and we were doing a long road trip and with in driving distance of the city. The rooms were... More

This hotel is a joke and needs a complete overhaul. The front desk staff is rude, the rooms are in disrepair, and the place is completely filthy. It is, however, a cheap room near the airport and that is hard to find.

This hotel is a joke. Changed rooms 3 times. Fridge, air conditioner, phone and shower head was broken in the third room. And that room was the best out of 3! Manager denied my complaints when I called to complain. I was refunded a voucher for $80 (half of my cost). Two out of the three days we stayed, the... More