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Hilton Garden Inn Addison

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551 North Swift Road, Addison, IL 60101
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Hilton Garden Inn Addison
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Hilton Garden Inn Addison
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192 reviews from our community

Traveler rating
    110
    51
    18
    5
    8
See reviews for
35
25
10
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Albertville, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

All staff was very helpful, professional and friendly. The hotel was very clean. I was there for business and could not stay at the other hotel because it was full. It was very convenient to stay at the Garden Inn. They have transportation service. They were very professional and took me anywhere within a certain mile I wanted to go.... More 

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Boston, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

There aren't any restaurants in walking distance and I didn't rent a car, nor did I want to hire a taxi so I was pleasantly surprised at the hotel restaurant. The menu offers a good variety and includes some healthy options and the wine list is acceptable. My dinner was very good and the service was great.

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Chicago, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

I am a big Hilton girl and I love the Hilton chain, the hotel I alwasy stay at. But I was disappointed in my room and the stay. My sink backed up on me and almost overflowed. I wasnt able to brush my teeth or wash my face with out stopping and waiting for the water to go down... thats... More 

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Davenport, Iowa
Top Contributor
142 reviews 142 reviews
89 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a great hotel just a few miles from O'Hare but not in the sphere of the price and take it or leave it attitude of the airport hotels. The rooms are clean and nice, the bed is ultra comfortable, parking free and internet available no charge. The hotel is equipped with a small restaurant for grabbing breakfast... More 

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BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Thank you for visiting the TripAdvisor website and sharing your positive comments about Hilton Garden Inn, Addison IL. We value you as our loyal guest and look forward to serving your lodging needs again in the near future. Sincerely More 

Pacific, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Consistent and Comfortable, this Hilton Garden Inn had good food, clean and comfortable accommodations, and was located conveniently in the suburbs of Chicago. As of April 2015 they still had the comfortable adjustable firmness beds.

Review collected in partnership with Hilton Garden Inn

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BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Thank you for your kind comments regarding your stay at Hilton Garden Inn Addison, IL. I will share them with our team. We appreciate you choosing us for your hotel needs and look forward to welcoming you back in the future. Best regards. More 

Maple Grove, MN, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Always get the VIP treatment at the Hilton. Great staff that always welcomes me with a smile and makes me feel welcome before they say a word. Room is ready when I get there and check-in is flawless. Another great experience!

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BEN F, Manager at Hilton Garden Inn Addison, responded to this review

I would like to thank you for visiting the TripAdvisor website and for sharing your comments with us. Your comments and opinions about our hotel establishment are very important to us, and I am very pleased that we are meeting the Hilton standards. Thank you again and look forward to welcoming you back in the future. Best regards, More 

Addison, United States
2 reviews
1 of 5 stars Reviewed April 16, 2015

I travel weekly on business, staying at HGI 90% of the time; this is probably the worst in the chain. If you are HHhonors, stay elsewhere in Chicago-land. TV, parking, beds are all not up to standard for a $159/night room. Workout room very dirty

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BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Dear Joseph C, We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with... More 

Berwyn, PA
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed April 14, 2015

When you check-in, everything about this hotel is very nice. The lobby is well decorated and clean. The staff is very friendly and customer focused. From first impressions you think this is going to be a great place to stay. Then you go to your room and if you have an even numbered room the road noise is unbelievable. It... More 

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Becker, United States
2 reviews
5 of 5 stars Reviewed April 6, 2015

The staff at this hotel is top notch - very attentive without being intrusive. Love to stay here - I have been staying for 15 years; there are lots of other hotels in the area; but these guys are great.

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Memphis, United States
1 review
5 of 5 stars Reviewed April 6, 2015

I had a training meeting in the hotel. The staff there were very friendly, including the front desk, maids and restaurant. Meals very good. Clean and nice, with fast internet service. I recommend it highly.

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