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America's Best Inn & Suites

954 5th Street, Augusta, GA 30901 (Formerly Riverside Inn)
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11 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (11)
  • Mar-May only
    (4)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (2)
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2 reviews
5 of 5 stars Reviewed June 4, 2015 via mobile

We stayed in The Jacuzzi Room and We loved it Clean and it smelled good The outside was quiet and The staff was Excellent housekeeping and Front desk made sure we had everything we need and more I think you will get your money's worth it's not a 5 star but it's more then a 2 star that it's given... More 

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Augusta, Georgia, United States
1 review
3 of 5 stars Reviewed January 3, 2015

Good value for the price. Staff was friendly & helpful. Rooms could use updating. We stayed in a jacuzzi room & really enjoyed it!....i recommend this hotel if you are looking for a decent room at a decent price.

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Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 19, 2014

This was actually the second pick for hotels as our first pick was flooded. I'm actually glad because this hotel turned out to be great. From the first step in, we were greeted by the manager on duty. The next morning as we were bringing stuff down, the lady greeted my wife with a "Good morning Sunshine." That made my... More 

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Tifton, Georgia
Level Contributor
5 reviews
1 of 5 stars Reviewed November 6, 2014

This place is BAD! Other than the staff - the stay was a nightmare! I was in Augusta for an important medical appointment. Imagine, if you can, trying to get ready for a doctor'e exam with out being able to shower, shave, or even flush a toilet. I ask for a refund and was told that it was not possible.... More 

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2 reviews
5 of 5 stars Reviewed September 4, 2014

We stay with family. Very nice comfortable room great cleanliness Compare to price good value nice frendly staff. Great stay safe We will definately recommended to our friends. Brackfast was good. So this great place to stay

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Englewood, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 24, 2014

This was my first time at an America's Best Inn & Suites and my last.The lobby and hallway smelled horrible (fortunately the room wasn't that bad) The room was short on towels and when I called the desk, the woman told me. I could walk down to the desk and get towels. So much for housekeeping. The coffee maker in... More 

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Athens, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 28, 2014

Went to Augusta for a music festival last weekend and just picked the cheapest thing close to the venue. Well, to begin with you had to fill out a form with name, address, phone., etc. and show photo ID to check in. When I asked "isn't all this on my reservation?" the reply was "lots of people lie about those... More 

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Toronto, Ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 2, 2014

I would like to know where the rooms are which this hotel uses for promotion on their website. They certainly aren't at the location in Augusta, or at least, haven't looked like that in a number of years! We stayed for 2 nights during Masters week 2014, and were very disappointed with our rooms. They were in poor shape, very... More 

Was this review helpful? Yes 1
Atlanta
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 14, 2011

I am often amazed when I arrive at a hotel by the contrast between the pictures the hotel posts online and the what I'm seeing of the actual establishment. If when you opened the door to your room, you could hold the online picture of the room up to the left of your view of the actual room you could... More 

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Greenville, SC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 13, 2011

Hotel is difficult to reach due to divided highway and inadequate signs. We ended up driving around the block to find the entrance and discovered the back half of the hotel is boarded up. This detour also confirmed the hotel is in a seedy area and not downtown as the discription states. The hotel is very worn and not worthy... More 

Was this review helpful? Yes 2
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10 photos of this hotel

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Room/suite (4)
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