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All 79 Augusta hotels

Homewood Suites by Hilton Augusta

3.0 of 5 Hotel   |   1049 Stevens Creek Rd, Augusta, GA 30907
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72%
Ranked #16 of 79 hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Keith K Washington, United States
  • Overview
  • Reviews (123)
  • Photos (5)
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  • Room tips (13)
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123 people have reviewed this hotel

Traveler rating
    64
    25
    19
    8
    7
See reviews for
45
13
4
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Washington, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I had a rewarding and fulfilling stay at the Homewood Suites, Augusta, GA from August 15-17, 2014. The accommodations were outstanding and the staff was superb. All of the staff from the front desk, maintenance, servers, and housekeeping provided exceptional customer service and wholesome hospitality. They were friendly and daily made it a point to inquire about... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We wanted to thank you for making us your choice while in Augusta. It was our pleasure to have you as our guest. Thank you for the kind words in regards to our staff, this is what we love and we hope that is shows. Again thank you for taking the time to share your experience! We look forward to... More

Greenville, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed here because that is where my coworkers were staying and they had liked it in the past. I liked that there was a kitchenette since I would be there for 8 days. On day one, I realized that the carpet was so sticky and gross that I would have to wear my shoes even once in my room.... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to inform us of your recent stay. We would like to speak with you personally about the issues that you brought to our attention. We value you as our guests and your concerns are our concerns! Please contact the hotel so that we can follow up on your conerns so that others are not... More

Ogden, Utah
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel. The rooms are very clean. I don't smoke I stayed in room 509 it is a smoking room. I didn't mind at all I could hardly tell it was a smoking room. I don't know how they do it? I stayed there for 5 nights. The staff are great. They are very helpful. One of... More

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to let us know how you enjoyed your recent stay with us. We want to thank you for the kind words about our staff. We strive to provide our guests with an exceptional stay and unmatched service. We appriciate you taking the time to share with us that we exceeded your expectation. We are... More

Orangeburg, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in a nice location. The only issue I had is that I reserved a non-smoking room, but had to stay in a smoking room. My bags and clothes smelled like smoke once I got home, and I don't even smoke. Other then that the room was nice and clean.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for sharing your recent stay experience with us. We are very sorry that you were not given the type of room you had requested. We know how fustrating it can be but we want to inform you that as of January 1, 2015 our hotel will be going to a 100% smoke free hotel. This is something we... More

United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Furniture in disrepair. Hotel needs a major remodel. I do believe it was a clean room, the shabbiness of the room, coupled with the dead bug found trapped in a picture frame made it feel unclean. I think staff are working with what they have. The room rate vs accommodations due not make this a good value.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We appreciiate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishings were not of the high standards we expect. We are pleased to inform you that we are ungoing the first phase of our renovation. We want our guest to have the best stay possible where everything... More

Duluth, United States
1 review
1 of 5 stars Reviewed July 23, 2014

Booked a non-smoking room with a queen bed. Guess what? I couldn't wait for this much needed getaway with my boyfriend. They were over booked when I arrived so I was given a smoking room with two separate beds. I received no discounts what so ever that is until I departed and they said there would be no charge. Great... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We really appreciate your taking the time to let us know of your experience with us. We understand the disappointment of not having the room type that you reserved when you arrived. In reviewing your bill you were not charged at check out. The hotel stands behind our 100% Suite Assurance Guarantee. Please contact the hotel directly in regards to... More

Conyers, United States
1 review
1 of 5 stars Reviewed July 22, 2014

This hotel was due for a refurbishment years ago. The furniture is falling apart, wallpaper is peeling, and the HVAC was noisy. Cleanliness of the room was unacceptable. I would not recommend this hotel to anyone.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to leave your feedback of your recent experience with us. We are happy to announce that we are in the first phase of our renovation process! We are very excited because we know that with our guests deserve nothing but the best. Please keep us in mind for future visits. More

Savannah, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 21, 2014

My family and I stayed here for several days in June. The room was very large, clean and had all the things we needed. We had the 2 room suite which was a bit more but necessary when you have a family of four living together in a small space. The breakfast was really good. They were painting the rooms... More

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for the kind words. We strive for every guests to have an oustanding experience and we are happy that you were satisfied. We would like to apologize for the noise you experienced; we are in the first phase of our renovation and understand that this can be fustrating during the day. We know how important it is for... More

Owasso, United States
2 reviews
2 of 5 stars Reviewed July 15, 2014

could be a nice hotel....it's a little older, but that is fine. the housekeeping staff needs to pick it up a couple full notches. all the corners are dirty, floors are dirty, linens on backwards, etc. just gotta tighten up

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to share your experience of your recent stay. We would like to personally apologize that the hotel was not as clean as our standards demand. You can be confident that we will follow up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to... More

King of Prussia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 12, 2014

I reserved our room in April 2014 for our stay in July. I requested a handicap no smoking room got neither. Yes I went to the front desk and let them know No responds yet. For us non smokers room smells really bad. Not worth the price not happy Will not stay here again. It was chosen by our family... More

Was this review helpful? Yes 1
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We really appreciate your taking the time to let us know of your recent stay with us. We are so sorry that we could not accommodate your request for a non smoking/handicap room. We try to honor every request that is made but sometimes this is not possible. I am sorry this was the case in your situation. Thank you... More

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Additional Information about Homewood Suites by Hilton Augusta

Address: 1049 Stevens Creek Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
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Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Hilton
Augusta Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Augusta
Hotel Class
Number of rooms
65

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  • At what time does the pool open each day?

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