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Homewood Suites by Hilton Augusta

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1049 Stevens Creek Rd, Augusta, GA 30907
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HHonors 2X Points Package
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Homewood Suites by Hilton Augusta
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Homewood Suites by Hilton Augusta
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176 Reviews from our TripAdvisor Community

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Traveler rating
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    46
    25
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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2 of 5 stars Reviewed 3 days ago NEW

While our stay was pleasant and the staff friendly, the hotel was dated and needs to be updated. If you are looking to be treated and feel treated like royalty you may want to consider staying elsewhere. We wont stay at this particular Hilton property again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to share you experience. We are excited to share with you that we will be updating our hotel by the end of 2015. We know that this is something that our guest are going to enjoy and we can not wait to welcome you back to experience it for yourself! Thank you again for... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

OK but expected more. At check in, no water for Hilton Honors. ( I saw others get this later on, I think it was just an issue with our clerk.) No direction to elevators or amenities. Had to find room number on key folder. Skimpy on towels and wash cloths. No pillows for sleeper sofa. Breakfast was not well executed.... More 

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to share your experience. We thrive to ensure our guest experience a flawless stay and being a HHonors Member you know how certain items should be executed and I would like to apologize that you did not experience this. I can assure you I will be working with my team to ensure that this... More 

Thomson, United States
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Had two rooms booked for out of town family coming in for my son's wedding. I booked the room with points and visited with the manager before I booked the room, he said to book it and he would put them into a two bedroom suite. Two days prior to arrival I stopped at the hotel to see when we... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

I would like to apologize to you and we did not provide you with a better stay experience. I can assure you that your concerns have been addressed and we will be proactively working to ensure it does not happen again. Thank you again and we hope to welcome you back to Augusta. More 

Mahwah NJ
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of 7 stayed in a two-bedroom suite on a Friday night. Plenty of room. Easy to get to in Augusta. Beds very comfortable. Availed ourselves of the breakfast the next day. The breakfast was above par. We were able to check out at 1pm. Stayed in Homewood Suites before in other towns and have not been disappointed.

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the to share your experience with us. We are pleased you enjoyed your stay with us. We can not wait to welcome you back to Augusta. More 

Evans, Ga
Level Contributor
171 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family was in town for our daughters wedding and stayed at this hotel. I visited the hotel several times during their stay. It was clean, quite but their 2 bedroom 302 bath suite was smaller than the ones we have stayed in before and the kitchen was very small. They had this ugly curtain hanging under the sink area... More 

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for sharing your experience with us. We would like to apologize that you were not completely satisfied with the condition of our suites. We will take your comments under consideration as we are always seeking feedback to improve our guest experience. Thank you again for taking the time to share with us your stay and we hope to... More 

Columbia, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was clean, quiet and the staff was extremely friendly. The bed and pillows are comfortable, the kitchen is equipped to do small meals and the full sized fridge is a nice compliment. The morning breakfast is a nice way to start the day! I was traveling for business and this was a great "hone away from home".

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

It was a pleasure having you as our guest. We want to thank you for making us your choice and we hope that if your travels brings you back to Augusta you will again make us your choice! More 

Charlotte, North Carolina, United States
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was impressed from the time we walked in the lobby. Erin the staff at the desk was very helpful, warm and friendly. The lobby was clean and welcoming. The room was very spacious with a kitchen, living area and a separate area for the bedroom and the bathroom and separate sink area were very nice. It is a little... More 

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to share your experience and informing us of your encounter with Erin. We are pleased to have her as part of our team and we are thrilled that someone from our team was able to make your stay exceptional! Again, thank you for sharing your feedback and we can not wait to welcome you... More 

Meriden
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This Homewood Suites is great. This was my second time at this hotel. The staff is very friendly and helpful. Look forward to staying there again when in the area. It is in a very quiet location. There is very little noise and there was adequate parking all the time.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to share your experience about your recent stay. We are pleased that you chose us and we can not wait to welcome you back home! More 

Columbus, OH, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

In general this was a pretty good hotel. Their rooms are pretty nice although I didn't like the bed in my room. Also the office style chair wasn't very good if you were trying to do some work in your room. The staff is very friendly which is something I've come to expect in southern states, They treat their guests... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

We want to thank you for taking the time to share your experience. We are pleased you enjoyed your stay and we can not wait to welcome you again soon. More 

manahawkin, United States
1 review
5 of 5 stars Reviewed June 17, 2015

We recently stayed at the Augusta location. I was especially impressed with the cleanliness of the bathroom. The complimentary breakfast was awesome; they offered quite an array of choices and the staff was extremely pleasant.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Thank you for making us your choice while in Augusta. We understand how important it is to have a clean room and what better way to start your day then with a delicious breakfast with options. We want to thank you again for taking the time to share your experience and we can not wait to welcome you back! More 

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