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All 79 Augusta hotels

Homewood Suites by Hilton Augusta

3.0 of 5 Hotel   |   1049 Stevens Creek Rd, Augusta, GA 30907
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Ranked #16 of 79 Hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
TomB56 Savannah, Georgia
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126 reviews from our community

Traveler rating
    65
    26
    19
    9
    7
See reviews for
46
13
4
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Savannah, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

My 12 year old son and I stayed for one night at this hotel. It couldn't have been more satisfactory. I was able to check in within minutes. The room was clean and fresh, and the beds were more comfortable than ours at home. (This wasn't a problem for us, but, thinking back, the bed would be a little small... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to leave your feedback in regards to your stay at the Homewood Suites. We again are very sorry that we could not honor your first room type. We strive very hard to provide a solution that will not only work for our guest but exceed their expectations. We also want to thank you for... More

1 review
2 of 5 stars Reviewed September 4, 2014

I had to kill a cockroach in my bathtub last night which was very disturbing. It is a decent place, but this really grossed me out. The employees were very kind and felt awful, so they gave me points. But unfortunately that doesn't change the fact that there was a cockroach in my room. I will not stay here again.

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We are very sorry for the issue that occured. You can rest assure that your conerns are our concerns and we have already taken action to ensure this does not happen again. Again, thank you for bringing it to my attention. We hope that you will stay with us again. More

St. Petersburg
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

Upon arrival we found out our 2 bedroom suite had been given away. We were very disappointed, but Danille(direct of sales) made it right. She placed us in another room even though it wasn't a 2 bedroom, we were very happy how it was handled. She was very sorry!!. This hotel is near the interstate and plenty of restaurants. Next... More

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for the kind words and we are happy that we exceeded your stay experience. We again are very sorry that the two bedroom was not available. We look forward to seeing you in the future! More

Washington, United States
1 review
5 of 5 stars Reviewed August 26, 2014

My family and I had a rewarding and fulfilling stay at the Homewood Suites, Augusta, GA from August 15-17, 2014. The accommodations were outstanding and the staff was superb. All of the staff from the front desk, maintenance, servers, and housekeeping provided exceptional customer service and wholesome hospitality. They were friendly and daily made it a point to inquire about... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We wanted to thank you for making us your choice while in Augusta. It was our pleasure to have you as our guest. Thank you for the kind words in regards to our staff, this is what we love and we hope that is shows. Again thank you for taking the time to share your experience! We look forward to... More

Greenville, United States
1 review
1 of 5 stars Reviewed August 18, 2014

I stayed here because that is where my coworkers were staying and they had liked it in the past. I liked that there was a kitchenette since I would be there for 8 days. On day one, I realized that the carpet was so sticky and gross that I would have to wear my shoes even once in my room.... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to inform us of your recent stay. We would like to speak with you personally about the issues that you brought to our attention. We value you as our guests and your concerns are our concerns! Please contact the hotel so that we can follow up on your conerns so that others are not... More

Ogden, Utah
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 14, 2014

I highly recommend this hotel. The rooms are very clean. I don't smoke I stayed in room 509 it is a smoking room. I didn't mind at all I could hardly tell it was a smoking room. I don't know how they do it? I stayed there for 5 nights. The staff are great. They are very helpful. One of... More

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to let us know how you enjoyed your recent stay with us. We want to thank you for the kind words about our staff. We strive to provide our guests with an exceptional stay and unmatched service. We appriciate you taking the time to share with us that we exceeded your expectation. We are... More

Orangeburg, United States
1 review
4 of 5 stars Reviewed August 8, 2014

The hotel is located in a nice location. The only issue I had is that I reserved a non-smoking room, but had to stay in a smoking room. My bags and clothes smelled like smoke once I got home, and I don't even smoke. Other then that the room was nice and clean.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for sharing your recent stay experience with us. We are very sorry that you were not given the type of room you had requested. We know how fustrating it can be but we want to inform you that as of January 1, 2015 our hotel will be going to a 100% smoke free hotel. This is something we... More

United States
1 review
2 of 5 stars Reviewed August 4, 2014

Furniture in disrepair. Hotel needs a major remodel. I do believe it was a clean room, the shabbiness of the room, coupled with the dead bug found trapped in a picture frame made it feel unclean. I think staff are working with what they have. The room rate vs accommodations due not make this a good value.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We appreciiate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishings were not of the high standards we expect. We are pleased to inform you that we are ungoing the first phase of our renovation. We want our guest to have the best stay possible where everything... More

Duluth, United States
1 review
1 of 5 stars Reviewed July 23, 2014

Booked a non-smoking room with a queen bed. Guess what? I couldn't wait for this much needed getaway with my boyfriend. They were over booked when I arrived so I was given a smoking room with two separate beds. I received no discounts what so ever that is until I departed and they said there would be no charge. Great... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We really appreciate your taking the time to let us know of your experience with us. We understand the disappointment of not having the room type that you reserved when you arrived. In reviewing your bill you were not charged at check out. The hotel stands behind our 100% Suite Assurance Guarantee. Please contact the hotel directly in regards to... More

Conyers, United States
1 review
1 of 5 stars Reviewed July 22, 2014

This hotel was due for a refurbishment years ago. The furniture is falling apart, wallpaper is peeling, and the HVAC was noisy. Cleanliness of the room was unacceptable. I would not recommend this hotel to anyone.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to leave your feedback of your recent experience with us. We are happy to announce that we are in the first phase of our renovation process! We are very excited because we know that with our guests deserve nothing but the best. Please keep us in mind for future visits. More

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Additional Information about Homewood Suites by Hilton Augusta

Address: 1049 Stevens Creek Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
Number of rooms: 65
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Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Hilton
Augusta Homewood Suites

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