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All 79 Augusta hotels

Homewood Suites by Hilton Augusta

3.0 of 5 Hotel   |   1049 Stevens Creek Rd, Augusta, GA 30907
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72%
Ranked #15 of 79 hotels in Augusta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Laquincy P Savannah, Georgia
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  • Reviews (118)
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118 people have reviewed this hotel

Traveler rating
    62
    24
    19
    7
    6
See reviews for
42
13
4
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Duluth, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

Booked a non-smoking room with a queen bed. Guess what? I couldn't wait for this much needed getaway with my boyfriend. They were over booked when I arrived so I was given a smoking room with two separate beds. I received no discounts what so ever that is until I departed and they said there would be no charge. Great... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We really appreciate your taking the time to let us know of your experience with us. We understand the disappointment of not having the room type that you reserved when you arrived. In reviewing your bill you were not charged at check out. The hotel stands behind our 100% Suite Assurance Guarantee. Please contact the hotel directly in regards to... More

Conyers, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel was due for a refurbishment years ago. The furniture is falling apart, wallpaper is peeling, and the HVAC was noisy. Cleanliness of the room was unacceptable. I would not recommend this hotel to anyone.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to leave your feedback of your recent experience with us. We are happy to announce that we are in the first phase of our renovation process! We are very excited because we know that with our guests deserve nothing but the best. Please keep us in mind for future visits. More

Savannah, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here for several days in June. The room was very large, clean and had all the things we needed. We had the 2 room suite which was a bit more but necessary when you have a family of four living together in a small space. The breakfast was really good. They were painting the rooms... More

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for the kind words. We strive for every guests to have an oustanding experience and we are happy that you were satisfied. We would like to apologize for the noise you experienced; we are in the first phase of our renovation and understand that this can be fustrating during the day. We know how important it is for... More

Owasso, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

could be a nice hotel....it's a little older, but that is fine. the housekeeping staff needs to pick it up a couple full notches. all the corners are dirty, floors are dirty, linens on backwards, etc. just gotta tighten up

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to share your experience of your recent stay. We would like to personally apologize that the hotel was not as clean as our standards demand. You can be confident that we will follow up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to... More

King of Prussia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I reserved our room in April 2014 for our stay in July. I requested a handicap no smoking room got neither. Yes I went to the front desk and let them know No responds yet. For us non smokers room smells really bad. Not worth the price not happy Will not stay here again. It was chosen by our family... More

Was this review helpful? Yes 1
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We really appreciate your taking the time to let us know of your recent stay with us. We are so sorry that we could not accommodate your request for a non smoking/handicap room. We try to honor every request that is made but sometimes this is not possible. I am sorry this was the case in your situation. Thank you... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Great for families. free breakfast and dinners are a plus! Nice size rooms and kitchens are very nice. Liked free access to internet -- another plus. Convenient to downtown and sites of interest. I would most likely stay again and would highly recommend to others.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for selecting us for your recent stay. It was our pleasure to have you! As a Homewood Suites we offer the little extras that others do not such as a hot breakfast and complimentary dinner. We are very pleased that you enjoyed it! Thank you again for making us your choice while in Augusta and we look forward... More

Wisconsin, United States
2 reviews
1 of 5 stars Reviewed June 10, 2014

Toilet continually ran water, made mention of it to front desk one morning but was not fixed. Air conditioning made loud banging noise whenever it kicked on, waking me up multiple times. Used shampoo and conditioner but was never replaced with new ones during my stay. Blinds overlap so that they can't overlap and will always have a gap, way... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you so much for your feedback in regards to your recent stay. We are very disappointed that you were not completely satisfied with your recent stay. We want to assure you that all issues that were brought to our attention will be resolved. Your feedback will improve the future stays of other guests and we thank you for taking... More

Loveland, Ohio, Usa
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed June 7, 2014

I missed writing a review at the time of our visit, but decided best to go back and let people know about our experience. I appreciate Trip Advisor keeping me up to date with independent reviews so here goes. We had reserved a two room/two bath suite nonsmoking. When we arrived, we were told it was a smoking room because... More

Was this review helpful? Yes 1
Florida, United States
1 review
3 of 5 stars Reviewed June 1, 2014

pros: GREAT beds, nice bathroom/sink area with nice shampoo, soap. Decent price. cons: loud a/c unit, suite was smaller than it looked in the online photos. Didn't like the hot breakfast foods on Saturday.

Review collected in partnership with Homewood Suites by Hilton

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atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 30, 2014

Very nice. Staff was good and beds are comfortable. I stay at Homewood Suites many times when I travel and am always pleased with the rooms. The breakfasts are better than other places we stay. It is nice to have dinner and drinks during the work week. It is a great way to relax after a day of business or... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
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Additional Information about Homewood Suites by Hilton Augusta

Address: 1049 Stevens Creek Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
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Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Hilton
Augusta Homewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Augusta
Hotel Class
Number of rooms
65

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