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Homewood Suites by Hilton Augusta

3.0 of 5 1049 Stevens Creek Rd, Augusta, GA 30907
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Certificate of Excellence 2014
Homewood Suites by Hilton Augusta
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Homewood Suites by Hilton Augusta
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136 reviews from our community

Traveler rating
    68
    28
    23
    10
    7
See reviews for
50
14
5
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Macon, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

My sister and I have been travieling for 2 days and was looking for an affordable place to stay. I was a little hesitant to check out the rates at this wonderful property. Everyone I encountered was so nice. The room rate was afforadable and WOW the room was more than we ever expected. Sure would love to stay another... More 

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for your recent stay with us and providing feedback about it, It was our pleasure to have you as our guest. We can not wait to welcome you back in the future! More 

Greensboro, NC
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our first Thanksgiving visiting relatives and we wanted to make sure that there was plenty of space for our family which is way we chose this hotel. The fact that we had our own bedroom area and the kids, not only had their own room, but they each had their own bed, was great. Plus, there was a... More 

Was this review helpful? Yes 1
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for your feedback in regards to your recent stay with us. It is our pleasure to have you during your Thanksgiving getaway. We were disappointed that you were not completely satisfied with you stay. We hope that you will give us an opportunity in the future. Thank you again for informing us of our recent stay. More 

South Pittsburg, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very quite and comfortable room. Great location being close to everything on Washington Road. The staff at this property is absolutely OUTSTANDING!!! Highly recommend and will stay here when in the Augusta area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
laceybowen, General Manager at Homewood Suites by Hilton Augusta, responded to this review

The team at the Homewood in Augusta wanted to say "Thank you" for the review! It's always nice to hear one of our guest enjoyed their stay. We look forward to welcoming you home on your next trip to the area. More 

Suwannee, Florida
Top Contributor
68 reviews 68 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were there on Thanksgiving eve, and breakfast on Thanksgiving was "abbreviated", I guess you'd say. It was simply inedible. The next morning, Friday, it was quite good, excellent, in fact! The lock on our room failed, so we had to either move or take our stuff with us to go out to eat. Since we were expected by others,... More 

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to inform us of your recent stay. We are very disappointed that you were not completely satisfied with your stay. It is our commitment to you to provide exceptional service and a comfortable stay. We will take all of your comments under advisement as we continue to strive to provide every guests a flawless... More 

Nashville, United States
2 reviews
2 of 5 stars Reviewed November 21, 2014

1. Entire hotel (including my room) smelled like cigarette smoke. 2. The water pressure and shower head were terrible. 3. The entire room was nasty. 4. A hooker knocked on my door. 5. AC in the hallway was very loud. 6. Windows were in poor condition. 7. There was no closet. 8. Staff member talked on the phone while he... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
laceybowen, General Manager at Homewood Suites by Hilton Augusta, responded to this review

Robert, We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay.... More 

Liverpool, New York
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 16, 2014

We were able make a reservation 2 hours before arriving. They offered a smoking room, that's all they had available. We were greeted by a very friendly staff. Slight smell of smoke in our suite lingered, but it didn't bother us. The room was clean and spacious, although it appeared a bit worn. They offer a breakfast in the morning... More 

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for taking the time to inform us of your recent stay. We are thrilled that you enjoyed your stay. We look forward to welcoming you back in the future! More 

Asheville, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

This hotel is showing its age but the rate was great for a two bedroom/two bath suite. It was disappointing that the hotel offered nothing for the fire alarm going off in the middle of the night and my having to get dressed and go outside until the fire department came. As I know that it was not their fault... More 

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

We are very sorry that your experience was anything less that satisfactory. Please contact the hotel directly, we would like the opportunity to speak with you directly in regards to the issues that occurred during your stay. Thank you again and we look forward to speaking with you! More 

south carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2014

During a recent Bridge convention, I stayed at Homewood Suites for the first time. It was a very satisfying experience. At the top of my list are quiet, clean, comfortable beds. This suite met all those requirements. Plus the staff was helpful, cheerful and thoughtful. I would definitely stay at this hotel again,

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for allowing us to take care of you while you were away from home. We hope to see you again for your next work trip. More 

powder springs, United States
1 review
5 of 5 stars Reviewed October 28, 2014

All of the staff was friendly and helpful. I travel a lot and i'm a somewhat harsh critic when it comes to customer service, but I would definitely stay here again. The room was a good size for my family and everything was clean. I also enjoyed their breakfast, and the staff was helpful with getting me to go boxes... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for staying with us and the kind words. We look forward to welcoming you home soon! More 

Overland Park, Kansas
Top Contributor
231 reviews 231 reviews
77 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 23, 2014

This location is conveniently located right off the highway and is clean and comfortable. I have yet to find a Homewood Suites where the tap beer served at the managers reception flows correctly - most are over pressurized and you end up wasting a ton of it to foam. This location is probably saving money by serving bottled beer, and... More 

Was this review helpful? Yes
Stephanie W, Director of Sales at Homewood Suites by Hilton Augusta, responded to this review

Thank you for your feedback on your recent stay with us. We are happy that you enjoyed your stay with us and are disappointed that you did not have a good experience while venturing out. With our hotel location we typically do not have any negative comments and we are very sorry that your experience was anything less than wonderful.... More 

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Additional Information about Homewood Suites by Hilton Augusta

Address: 1049 Stevens Creek Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Augusta 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Augusta Hotel Augusta
Homewood Suites Augusta
Homewood Augusta
Hilton Augusta
Augusta Hilton
Augusta Homewood Suites
Hotel Style:
#8 Family Hotel in Augusta

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