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Quality Inn Medical Center Area

2.0 of 5
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1455 Walton Way, Augusta, GA 30901 (Formerly Comfort Inn Medical Center)
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Quality Inn Medical Center Area
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Ranked #20 of 82 Hotels in Augusta
A recent review
5 of 5 stars reviewed 6 days ago
Chassidy J
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154 reviews from our community

Traveler rating
    66
    41
    18
    12
    17
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32
16
19
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (154)
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    (55)
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    (27)
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    (21)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

We only paid 83 for the night, with two dogs. Well worth it, the room was clean, comfy, besides a few cigarette burns in the blanket, it was perfect for my Husband, me, and my two dogs. The breakfast in the morning was very delicious. Next time we are near by and need a place to stay, we are definitely... More 

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Kourtnay D, Front Office Manager at Quality Inn Medical Center Area, responded to this review

Dear Chassidy J, The staff joins me in thanking you for your positive feedback. We are glad that you enjoyed our breakfast and customer service. I apologize for the damaged blanket which I have addressed to the housekeeping staff. We hope you choose the Quality Inn for your next visit to Augusta. More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

My recent stay at this hotel was pleasant. The front desk agent Ms. Synethia was very nice and helpful. As soon as we walked in the lobby, her smile welcomed us. She kept that same smile as we were leaving. The room was clean and the bed was comfortable. I also enjoyed the breakfast. I will be telling others about... More 

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Kourtnay D, Front Office Manager at Quality Inn Medical Center Area, responded to this review

Dear Firstlady 2626, Thank you for your kind words and positive feedback. The staff joins me in appreciation for your business as well as recommendation to your family and friends. We are glad that you enjoyed our breakfast and other amenities. We hope to see you, in the near future, for your next visit to Augusta. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My visit here was lovely the staff was excellent. Ms.Gaynelle did a wonderful job checking us in and the breakfast was exquisite. I would recommend to folks that this is a great hotel. The prices are exceptional and the rooms are well worth it.

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Kourtnay D, Front Office Manager at Quality Inn Medical Center Area, responded to this review

Dear Mangobright, Thank you for your kind words. On behalf of the staff, we are glad you enjoyed your stay. I have informed Ms. Gaynelle of your positive feedback and she, along with the staff, appreciates your business. We hope to see you again soon. Kourtnay Daigs Front Desk Manager Quality Inn More 

Ponte Vedra Beach, Florida
2 reviews
2 of 5 stars Reviewed April 13, 2015

We choose this hotel because of location and availability during the Masters Golf Tournament. The price was escalated significantly for the tournament week which we understood & accepted. Hard to believe though this is what you get for $399 a night + 14% tax! The room was or had been a smoking room which caused a lot of discomfort and... More 

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Kourtnay D, Front Office Manager at Quality Inn Medical Center Area, responded to this review

Dear Ginny S., I apologize for the poor condition of the room that you were given. I have addressed your issues with the housekeeping staff as well as the maintenance department. Also, we have updated our WiFi connection. If you would like to further discuss an adjustment for your stay, please contact by phone or email. Please call (706) 722-2224... More 

Iowa City, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

We stayed at the hotel for two nights to attend the Monday practice round at the Master's.Our room was a little dated[one chair needed replacement]but other than that was fine.Everything worked and we had a microwave[did not use]and a refrigerator which we did use to store items.The hotel was in a good location,with FREE parking, as we were near the... More 

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813dev, Manager at Quality Inn Medical Center Area, responded to this review

Dear bigd195. Thank You for your comments. I'm we take pride in the level of service we provide to our guests and I'm glad that all of staff members as well as Kourtney met your expectations. I will let her know as well as the rest of our team so all our guests can receive the same personal service you... More 

1 review
5 of 5 stars Reviewed April 12, 2015 via mobile

Our company had booked rooms for us for the Masters week we manage the Masters parking and everyone at the hotel was courteous and quick. Everything when you Needed it WAS THERE READY AND PREPARED. Shivani's customer service was best at class and will always go the extra mile to insure her client tell has the best stay possible.

Was this review helpful? Yes
813dev, Manager at Quality Inn Medical Center Area, responded to this review

Thank You for your comments. We take pride in the level of service we provide to our guests and I'm glad that our of team members met your expectations especially Shivani. I will let them know as well as the rest of our team so all our guests can receive the same personal service you received on this visit. More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed April 12, 2015

This place was exactly what we wanted... Look for the hostess - Shivani. She was amazing, she was definitely helpful for all of our problems. Only problem is that the manager was not there to address any issues? One would think! 5 stars for sure

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813dev, Manager at Quality Inn Medical Center Area, responded to this review

Thank You for your comments. We take pride in the level of service we provide to our guests and i'm glad that Shivani was able to take care of your problems. If you are ever in Augusta area we hope you make Quality Inn Medical Center your place to stay. More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

We happened to make a last minute decision to come down for the Master's tournament. We stayed at the Quality Inn for 3 nights. For the price, I wasn't expecting all the bells and whistles. The customer service was exceptional..all the staff goes out of the way to please. In particular, we had a blast at the bar with Shivani.... More 

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813dev, Manager at Quality Inn Medical Center Area, responded to this review

Dear floridagirl083, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that we met your expectations. I'm glad you were able to enjoy our open bar and Shivani treated you so kindly. Look us up next time you in the Augusta Area, we love to see you again! More 

1 review
5 of 5 stars Reviewed April 11, 2015 via mobile

My father and I stayed at this hotel for two nights during masters week hotel location was very convient to the God course and the staff was very accommodating and professional. Rooms were clean and comfortable. I would recommend staying here when in Augusta Georgia.

Was this review helpful? Yes
813dev, Manager at Quality Inn Medical Center Area, responded to this review

Dear JP11077, Thank You for your glowing review. We take pride in the fact that we were able to provide a quality stay while you were here for the masters. Finding a place close to the Augusta National can be very stressfull, but We're glad we took one of those burdens away. Also Rest ensured, that we will take you... More 

1 review
5 of 5 stars Reviewed April 11, 2015

After working long hours at the Master Golf Tornament, It was always nice to return to a place with great hospitality. All staff members greeted with a smile & genuine concern to make my stay as comfortable as possible. Room was clean & well maintained. Loved the "Happy Hour" provided by the lobby service. Shivani was a terrific hostess to... More 

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