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All 80 Augusta hotels

Quality Inn Medical Center Area

2.0 of 5 Motel   |   1455 Walton Way, Augusta, GA 30901 (Formerly Comfort Inn Medical Center)
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Ranked #23 of 80 Hotels in Augusta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
deebo35 Charleston, South Carolina
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142 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lugoff
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel did not live up to its name. My room was a non-smokers room but did not smell clean. It smelled like mildew and of course the shower curtain had mildew. A sign in the room stated that you can ask for complimentary hygiene items if you forgot yours. I forgot my tooth paste and asked for one. I... More 

Was this review helpful? Yes 1
813dev, Manager at Quality Inn Medical Center Area, responded to this review

Dear JosephU, I would like to apologize for the shortcomings at our hotel. Our goal is to provide the best service for the best price and it seems that we fell short of those expectations. I will follow up with my staff and make sure it doesnt happen again.. Also we will provide training so that we can provide the... More 

Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not my first time visiting but i will say this hotel has improved considerably. The shower head is great, but the water still runs out slowly. The king size bed is my favorite. Its so relaxing. Breakfast is above average and the rates are not expensive... I always choose this hotel for location and pricing.. the only thing i dislike... More 

Was this review helpful? Yes
813dev, General Manager at Quality Inn Medical Center Area, responded to this review

deebo35, I would first like to thank you for your patronage at our hotel. As a repeat guest we appreciate the honesty in your feedback. We continue to make improvements and complete satisfaction is always our goal. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This is in a very questionable surrounding. No doubt a lot of crime, theft, and other illegal activity goes on in this area. This hotel is in the middle of it. It is ran by people who do not care and are their for a paycheck. They take no pride in their work and could care less about making their... More 

Was this review helpful? Yes 1
813dev, General Manager at Quality Inn Medical Center Area, responded to this review

Dear Mikelikestatas, Thank You for your recents comments. It seems as though we feel short of expectations during your visit. Let me assure you our team works hard to deliver the level of customer service, our guest expect and deserve. Let also assure you that the location of the hotel is safe and secure due to location near 2 major... More 

South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The service given at the front desk and food personnel was awesome.I would like very much to give a special thank you to Larrissa front desk personal and Angela breakfast server.These young ladies were polite and very respectful.They are truly people who love their jobs,and should get acknowledgement for their service to the public.

Was this review helpful? Yes
813dev, General Manager at Quality Inn Medical Center Area, responded to this review

Dear Belinda C, Thank You for your comments. We take pride in the level of service we provide to our guests and i'm glad that two of team members met your expectations. I will let them know as well as the rest of our team so all our guests can receive the same personal service you received on this visit. More 

Hartford, Connecticut
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 5, 2014

This is a nice property, and we had a large, well-furnished room. Our stay was very comfortable with the best shower we can remember in a motel. It was just lovely. One thing spoiled the stay for us. We need to stay in touch with work on the road via wi-fi, and here the motel had a big fail. There... More 

Was this review helpful? Yes
bholay, Manager at Quality Inn Medical Center Area, responded to this review

Thank you for staying with us and for taking the time to let us know about your recent stay. We appreciate your honesty and we will use your review to help better our hotel. We hope you will come visit us again. More 

Zephyrhills, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 29, 2014

After the unpleasantries I experienced at budget inn I came here to find pretty much the same situation. I expected better since I was paying more, it was a hotel name I had heard of but what I found was less than fortunate. I just left in the middle of the night because I could not get any sleep anyways.... More 

Was this review helpful? Yes 3
Shameka B, Manager at Quality Inn Medical Center Area, responded to this review

I would like to personally apologize for all the unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, It is very important to us that all of our guest are comfortable but unfortunately, It seems like we failed you. I will like to speak with you... More 

Cedar City, Utah
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 24, 2014 via mobile

My husband and I needed a place near Georgia Regents due to an interview that I needed to be able to walk to. I was so pleasantly surprise by how great this hotel was. The rooms were very clean with no bugs in sight. The staff is incredibly friendly. We had no place to stay right after our red-eye flight... More 

Was this review helpful? Yes
Shameka B, Manager at Quality Inn Medical Center Area, responded to this review

Dear Guest, Thank you for your review. We have always believed that traveling and trying to find a hotel that is close to where you need to be (especially for work) can be stressful , and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Angela (and... More 

SUWANEE
2 reviews
5 of 5 stars Reviewed October 16, 2014

I had a wonderful experience at the Quality Inn from my reservations and check-in (both completed by Larissa) to check out. Most of my stay was involved with the medical records departments of obstetricians, cardiologists and hospitals. Many thanks!

Was this review helpful? Yes
Shameka B, Manager at Quality Inn Medical Center Area, responded to this review

Dear Guest Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Warm regards! Shameka Brown More 

1 review
4 of 5 stars Reviewed October 15, 2014

In town for two day for a show at a local college. Great place for the rate. Nice staff and a wonderful breakfast served by the very helpful "Angela". Front desk and house keeping were just as nice and helpful.

Was this review helpful? Yes
Shameka B, Manager at Quality Inn Medical Center Area, responded to this review

Dear Guest Thanks for your kind words and compliments! We certainly spend a lot of effort to maintain our facilities are always on top level, and that we are always providing the best customer service in town. It is nice to hear that you highlight our team members and I will let Angela know to keep up the work. Thank... More 

Vidalia, GA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 8, 2014

I stayed one night to visit a family member at GRMC. Lobby was clean and well decorated. The evening desk clerk was very nice and made sure the room was clean and satisfactory before giving me a key. She also told me that there was a complimentary breakfast with eggs, biscuits, waffles etc. The room was also very clean with... More 

Was this review helpful? Yes 3
Shameka B, Manager at Quality Inn Medical Center Area, responded to this review

Dear Guest, thanks for your kind comments you have shared here on tripadvisor. We are happy to hear, that you have enjoyed your time with us. Rest ensured, that we do not allow locals to come in to our establishment and eat our complimentary breakfast. We will do everything in our power to monitor the guest that come in for... More 

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Additional Information about Quality Inn Medical Center Area

Address: 1455 Walton Way, Augusta, GA 30901 (Formerly Comfort Inn Medical Center)
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Medical Center Area 2*
Number of rooms: 99
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Also Known As:
Quality Inn Medical Center Area Hotel Augusta
Quality Inn Augusta
Augusta Quality Inn
Comfort Inn Augusta
Augusta Comfort Inn

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