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Doubletree by Hilton Augusta

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2651 Perimeter Parkway, Augusta, GA 30909
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Sweet Dreams + Breakfast
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Doubletree by Hilton Augusta
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388 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Japanese first
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    (388)
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    (104)
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    (103)
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Tampa, Florida, Usa
1 review
5 of 5 stars Reviewed yesterday NEW

I have always enjoyed my stay at the Double Tree. I still don't understand how the Comfort Inn and Suites can have a microwave and refrig in the room and the room are not as expensive as the Double Tree

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Augusta, United States
1 review
3 of 5 stars Reviewed 1 week ago

There seems to be a bug problem at this location. I had bugs in the bathroom and there was a very large, cockroach size bug in the fitness center. The bathroom also had mold and cobwebs. I have stayed at this location before and did not experience these issue.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Murrells Inlet, United States
1 review
3 of 5 stars Reviewed 1 week ago

Not particularly clean but just ok..... this hotel needs an upgrade in many areas. the bathrooms are dirty, the fitness area is decent but needs to be fixed as well because the dicking stations on the equipment did not work and there is no TV streamed to the equipment.

Review collected in partnership with DoubleTree by Hilton

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Virgie, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. Staff is warm and friendly, rooms are clean, amenities are great! Location was great for us as it is 2 minutes from Doctor's Hospital, where my husband is being treated in the JMS Burn Center. Very thankful for this home-away-from-home!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you so much for the wonderful review. We are glad that we were able to accommodate you during such a nerve wracking time. We wish you and your husband the best and a speedy recovery. Again we appreciate the wonderful comments about our property, and look forward to your next visit. Which we hope will be for leisure purposes... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Yesterday, my in laws parents retirement complex burnt to the ground at 4 in the morning. I am happy to say they are safe..for those about to ask. But they lost everything. After it all sorted out..it was 9am and with our mom being completely wheelchair bound..we had no idea where to go or what to do. We called doubletree... More 

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you so much for your kind words and your wonderful review of our staff and your experience. We are so glad that you were provided those special comforts in your time of need and we are so glad that we were able to accommodate you. We hope that you will stay with us again, but this time under different... More 

Marietta, Georgia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

The breakfast is pricey for what is offered. However, the personnel at the front desk and the staff are very helpful and go out of their way to make your stay pleasant. The rooms themselves could use some freshening and the bathrooms are pretty small. Not what I remembered when we first stayed here.

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

We appreciate your fantastic review about our staff. Thank you such much for recognizing our efforts to provide a welcoming environment where we will do our best to meet every guest need. I am sorry that some aspects of your stay were not up to par. We have taken action to ensure that the issues you mentioned have been addressed.... More 

Jackson, Mississippi
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

Whole hotel is in need of update...definitely worn around edges. Whole experience was lackluster... Concierge floor nonexistent. ..and what remains of it...an abandoned bar...worn furniture is,really creepy. I saw no one on my floor,during entire stay. I am a Diamond member...usually I am given upgrade..not here....nor,was a cookie offered. Breakfast was,sad. Restaurant outdated. Staff was kind but I felt very... More 

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms and property. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We will begin undergoing renovations next year. We hope you will return to see our improvements. More 

1 review
3 of 5 stars Reviewed May 21, 2015

rooms where clean bath rooms small real small and breakfast was ok just not enough help to cover the business beds slept good and clean just by the looks of lobby we expected more in the room as far as updated >looked like cleaning was rushed bec all shades on lamps where messed up and bath still had hairs on... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

We appreciate you taking the time to write a review. We apologize that some aspects of your stay were not up to par with your expectations. I have forwarded your comments to our housekeeping team. We are glad you chose to stay with us and look forward to welcoming you back. More 

monticello, United States
1 review
4 of 5 stars Reviewed May 21, 2015

the staff was great and willing to be helpful for any direction you would need. the only down was the pricing of the restaurant in the hotel was high for the area. the hotel overall staff showed the care to keep the rooms and public area clean

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

We are so pleased to see that you had a great experience with our staff. Thank you for taking the time to write a review! We pride ourselves in taking care of our guests in a friendly and welcoming manner. We look forward to your next visit! More 

Alto, United States
1 review
5 of 5 stars Reviewed May 19, 2015

The staff at this hotel is very friendly and always ready to help with any problem. The hotel was clean and the restaurant was very good. I had a small issue with my AC in my room and they offered me another room. I said I was fine and they bought my dinner that evening.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
newport_group, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you so much for the great review about our staff. I am so glad we were able to provide you with a warm and friendly experience. I am sorry about the issue you encountered with your AC unit, however am glad the staff took great care of you. We look forward to your return the next time you visit... More 

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