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Doubletree by Hilton Augusta

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2651 Perimeter Parkway, Augusta, GA 30909
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Doubletree by Hilton Augusta
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459 Reviews from our TripAdvisor Community

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New York, United States
1 review
3 of 5 stars Reviewed 1 week ago

hotel is clearly dated and in need of refresh. Well maintained, just a bit old / dark looking. All stuff seemed to be brand standard down to the warm check-in cookie. Staff is truly excellent. Very friendly, personable, willing to make things right. Hhonors benefits are pretty standard. Breakfast is full buffet and coffee from hotel starbucks place, very nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Noah K
J N, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you for your review! We really appreciate your comments regarding our customer service. Our staff take their roles very seriously and try every day to provide the quality customer service that our guests expect & deserve. Thank you again and we look forward to seeing you on your next trip to Augusta! More 

Riverdale, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Double Tree hotel in Augusta several times and it has always been a great experience. I recently discovered that they have rooms with whirlpool tubs. On my last stay I had a whirlpool tub and now I can't go back to regular tubbing. I ate at the hotels popular seafood buffet on Friday nights.....it was good... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Demond G
J N, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

We'll definitely be looking forward to your next stay! Thank you for your kind words of our hotel! More 

Columbia SC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I have had nothing but satisfying stays at any DoubleTree. The staff is always friendly and willing to go that extra mile. The rooms are clean and comfortable. We normally only do the breakfast which is exceptional compared to most hotels with just a continental breakfast for a reasonable price.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Darren H
J N, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

We are so delighted to hear that! We are proud of our staff and thankful for the service they give to our guests. You are always welcome to stay with us whenever you need to get away! More 

Kitchener, Ontario, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My room had a ants walking the rim of the toilet and on the the sink in the bathroom. Musty smell in the hotel and was not pleased at all. I did not have a fridge or microwave in the room and was told I will be charged for it..I asked the front desk person if the hot tub was... More 

Helpful?
Thank Cornelia B
J N, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you for your feedback! I apologize about the issues that you encountered during your stay. I'll discuss them with our maintenance and housekeeping managers so we can address and prevent them from happening again. I hope you give us another chance to make it right! More 

Oshkosh, Wisconsin
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel on the outside & in. The personal that worked the counter were awesome. As you walk in, they have a huge dining area that has a really good menus of food & the breakfast they offer is really good as well. They have a nice pool & hot tub w/ a workout room all next to one... More 

Helpful?
Thank Y3850DWkevinh
J N, Front Office Manager at Doubletree by Hilton Augusta, responded to this review

Thank you so much for the wonderful review! Please visit us again the next time you are in town and hopefully we'll wow you even more to give us 5 stars! More 

Miramar
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at Double tree the staff was great. My only issue was how early the housekeeping come to clean rooms. The rooms are very comfortable. The location is great near mall and restaurants. Jonathan at front desk was very helpful the best part of our stay was fresh cookies . The cookies were awesome

Helpful?
Thank jenniferMMiramar
Jonathan V, Front Office Supervisor at Doubletree by Hilton Augusta, responded to this review

We are extremely sorry if housekeeping interfered with your sleeping schedule, our housekeepers love to take initiative to begin their work day and service rooms as fast as possible to make sure each room is serviced throughout the day. The location is great especially with our shuttle services that provide complimentary services to restaurants over the highway. Thank you so... More 

Gothenburg, Sweden
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is old and in need of an update. It's however clean and nothing is broken except for the lights in the bar during my visit. The real asset is the staff! Some of the nicest people I ever met in a hotel.

Helpful?
Thank fopppa
Jonathan V, Front Office Supervisor at Doubletree by Hilton Augusta, responded to this review

Our hotel does have a few years on it. But it has been getting some renovations recently, and we are due for more very soon to help our hotel get to the new age. We will be sure to look into the light in the bar and make sure it has been serviced. We are very proud of our staff,... More 

Augusta, United States
1 review
5 of 5 stars Reviewed January 4, 2016

Everyone was very friendly from check in to check out. The beds were comfortable and the hotel was clean. The indoor pool was nice and the kids really enjoyed it here. I like that they are pet friendly also.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Audrey F
Jonathan V, Front Office Supervisor at Doubletree by Hilton Augusta, responded to this review

We are so glad to see that you had such a pleasant stay with us! We hope that you feel more than welcome to return and experience a second great stay with us. We are pet friendly with a one-time low fee, and we try to keep our guests with pets on the ground floor near exits. Thank you so... More 

Brunswick, Georgia
1 review
5 of 5 stars Reviewed December 30, 2015

This hotel experience was the best, room was nice and large, whirlpool was lovely, food was delicious and the service was the best. The hotel servers where very helpful, and nice. When we ordered room service it was always in a timely manor, the food was always hot, and fresh to order. The view was very nice, we saw plenty... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patrina R
Jonathan V, Front Office Supervisor at Doubletree by Hilton Augusta, responded to this review

Thank you so much for the positive feedback! We are extremely happy to hear our employees are putting forth effort to make you feel welcome in our hotel. We will be sure to continue our efforts to make every guest feel like the loyal customer they are. We can't wait to have you stay again with us, we will try... More 

Duncan, United States
2 reviews
5 of 5 stars Reviewed December 23, 2015

This Doubletree is very nice to stay at with a beautiful interior and very clean rooms. The staff is very nice and helpful. The restaurant/bar is nice as well with good food. Overall this is a very nice stay for the price in Augusta.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Matthew R
Jonathan V, Front Office Supervisor at Doubletree by Hilton Augusta, responded to this review

Thank you so much for reviewing DoubleTree By Hilton Augusta! We are so happy to see that you had enjoyed your stay with us, and have positive reviews on our staff throughout the hotel. We try to encourage our staff to engage with customers and try to make them fell as much at home as possible. We hope you come... More 

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