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All 78 Augusta hotels

Clarion Suites

2.5 of 5 Hotel   |   3038 Washington Road, Augusta, GA 30907
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Ranked #54 of 78 hotels in Augusta
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87 people have reviewed this hotel

Traveler rating
    16
    9
    16
    13
    33
See reviews for
22
10
2
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Front desk personnel took our credit card and tried to purchase $3000 in merchandise at Lowes Great location to be close for the Masters but place is worn and need of maintenance Heater smelled as if it was catching on fire

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent hotel stay at Clarion Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectation regarding the coditions of your room, and also for any inconveniences you may have encountered. I want you to know that we take every reponse seriously... More

Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Older Hotel that needs updating! Clean rooms and friendly staff though! Beach was well kept and private! Pool very nice and clean. Daily rate from just showing up at the door is very expensive but a few minutes on the computer got the daily rate with taxes in to $170.00 a night! A bit expensive for an older hotel but... More

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all... More

New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

Went down to Augusta for the Master's and chose Clarion Suites for their proximity to the course. Proximity was only good thing. Zero stars. It was an absolutely horrible hotel room/suite and I have the pictures to prove it. There is no way anything has been updated in years - many years. The smell of smoke is overwhelming. The bathroom... More

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all... More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

This was the worst hotel I have ever been in. First of all, our group went there around 2 p.m. for check in and was told there were no rooms were ready. We were instructed to come back in an hour and our four rooms would be ready and next to each other. An hour later no rooms were ready.... More

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I am sorry for the inconveniences you experienced during your stay. We value our guests comments and have followed up on each item that you noted. Please feel free to call me personally and I will make a reservation for you should your travel plans bring you to the Augusta area. Thank You, More

Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 18, 2014

Our room was clean and the staff was great. We had a small area with a couch, desk and a TV and a separate bedroom area with a King sized bed, another TV and a huge bathroom. The hotel was very clean and quiet. In the morning there was a hot breakfast in the lobby with eggs, grits, bacon, sausage,... More

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

We really appreciate the great reponse, and on behalf of me and my staff at the Hotel, We will like to say Thank You. More

Augusta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2014

This is no longer the beautiful Radisson suites hotel! This place has gone down tremendously! Very disappointed with the conditions of the property and the rooms some rooms had flat screens some had. switched rooms because of cleanliness and the more we switched, the worst it got. $89.00 per night! would've done better at a motel 6.

Was this review helpful? Yes 1
jeannie c, General Manager at Clarion Suites, responded to this review

Please accept my apology for the issues that you experienced during your stay , the hotel is going thru renovations and I would like to extend to you a complimentary stay if your travels bring you back to the Augusta Ga. area. Thank you . More

Athens, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2014

WORST HOTEL EVER! There was a HORRIBLE STENCH topped off with bleach. All furniture and appliances looked to be 20yrs old. CARPET WAS FILTHY. Had what appeared to be BLACK MOLD in bathroom. To top it off there wasn't any HOT WATER! My wife and I left in under than 30 mins. Better Suited For A Flop House!!!!!!!!!!!

Was this review helpful? Yes 2
jeannie c, General Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all... More

Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2014

We stayed in a king site for a few nights while in Augusta for my significant other's work. The room was very spacious and very clean. I had no worries about my son playing in the floor like I do some places. The bed was great! We stay in Choice Hotels 28 days a month, we know a good hotel... More

Was this review helpful? Yes
jeannie c, General Manager at Clarion Suites, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of the great service you received. Thank You!! If you are ever in the Augusta Area, We will be glad to have you. More

Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 5, 2013

Servicable. A place to rest your head. About a mile from Augusta National so close in proximity but nothing extraordinary about this hotel. They did know how to handle the volume of guests that were there over the weekend. Rooms were clean but old

Was this review helpful? Yes
jeannie c, General Manager at Clarion Suites, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of the great service you received. Thank you so much. We look forward to seeing you again. More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 21, 2013 via mobile

I love this place, from the free drinks, breakfast, and rooms. Chataba and Carmetta are great. Very nice staff.very close to many restaurants and shopping. I would be staying again in may for family reunion can't wait!!!!

Was this review helpful? Yes
jeannie c, General Manager at Clarion Suites, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of the great service you received. More

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Additional Information about Clarion Suites

Also Known As:
Clarion Suites Hotel Augusta
Clarion Suites Hotel
Clarion Hotel Augusta
Clarion Augusta
Address: 3038 Washington Road, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 78 hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Suites 2.5*
Reservation Options:
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