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Clarion Suites

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3038 Washington Road, Augusta, GA 30907
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Clarion Suites
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Ranked #52 of 82 Hotels in Augusta
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109 reviews from our community

Traveler rating
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    19
    18
    37
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Fayette, Alabama
Top Contributor
125 reviews 125 reviews
56 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently working here in Augusta for several weeks and stayed here. These guys really try hard to make your stay comfortable. From the Full hot breakfast and the Manager's special after hours to the housekeeping staff that gives you whatever you need to the front desk where they treated me like a friend, I was happy.

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jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by choice hotels. More 

Brooklin, Canada
Top Contributor
187 reviews 187 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 12, 2015

It is really hard to describe this property,it is so mixed. The rooms are large, divided by a double door from the sitting/ sleeper sofa area. There is a TV in each room, flat screen in the sleeping area. The carpet is exceptionally clean, the bathroom is huge and clean. But the place is an ancient four story walk up.Well-maintained,... More 

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jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbia, South Carolina
2 reviews
2 of 5 stars Reviewed February 10, 2015

My stay was awful, I have a family of 4 and I booked 2 rooms. The rooms were awful...hair in the tub, dirty tub(ring around the tub), room very dusty, cut my leg on something sticking out on the bed rail, pillows too small, room door hard to open, TV remotes did not work, bathroom counters dirty. I was really... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

The hotel should make some upgrades to the bathroom. The tub was really old and peeling in places. But the room was very comfortable with lots of room for a great price. It was right next to lots of restaurants # Starbucks

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Greenville, South Carolina
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 17, 2014

I stay at hotels, 4 nights a week 50 weeks a year and this is the very best. First off, the value is just great. You get a clean, safe, huge suite for an unbelievable price. Additionally, you are given two free drinks at their guest only pub, which opens at 5:00 PM and closes at 7:00 PM. Finally, you... More 

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jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for Choosing Clarion Suites by Choice hotels. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 28, 2014

i had booked two suites on the Internet based on the photos on the web site. We I arrived, the rooms were nothing like the photos, but I was only going to be there for one night so I let my disappointment go. Within 5 minutes of getting into the room, I was approached by professional women and pan handlers...the... More 

Was this review helpful? Yes 1
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 22, 2014

There were ants in the beds. Do I really need to say more? The hotel is okay. It needs a little TLC. There are chipped walls, and some minor details that need to be paid attention to but its really not what I expect from a Clarion. At the same time though, its not what I usually pay at a... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ball Ground, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 28, 2014

This is a franchise owned Clarion and not really up to the quality of a Clarion, but the friendly staff made up for some accommodation issues. I arrived 2 nights early and Shatavia quickly arranged a suite for me at the rate I had booked though Travelocity, $55 per night, on Friday night, and I did not have to move... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbia, South Carolina
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2014

I have stayed at this establishment numerous times over the years & highly recommend it to everyone. The staff is very friendly &accommodating in every way. They go out of their way to please. I have never had an issue of any kind that they weren't willing to help me with all the way to extra coffee or towels.... extra... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by Choice Hotels. More 

Birmingham, AL
Top Contributor
121 reviews 121 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 5, 2014

Spent 1 night at Clarion Suites after finding a $49 a night coupon at the GA welcome center. We were offered an upgrade to a suite for $10 more. Said no thanks. Then she checked for an available room & they were all booked except for one regular room she said she didn't want to put a guest in right... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by Choice Hotels. More 

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