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All 80 Augusta hotels

Clarion Suites

2.5 of 5 Hotel   |   3038 Washington Road, Augusta, GA 30907
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Ranked #52 of 80 Hotels in Augusta
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105 reviews from our community

Traveler rating
    20
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    19
    17
    37
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26
13
3
34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Greenville, South Carolina
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at hotels, 4 nights a week 50 weeks a year and this is the very best. First off, the value is just great. You get a clean, safe, huge suite for an unbelievable price. Additionally, you are given two free drinks at their guest only pub, which opens at 5:00 PM and closes at 7:00 PM. Finally, you... More 

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jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for Choosing Clarion Suites by Choice hotels. More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

i had booked two suites on the Internet based on the photos on the web site. We I arrived, the rooms were nothing like the photos, but I was only going to be there for one night so I let my disappointment go. Within 5 minutes of getting into the room, I was approached by professional women and pan handlers...the... More 

Was this review helpful? Yes 1
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Senior Contributor
45 reviews 45 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 22, 2014

There were ants in the beds. Do I really need to say more? The hotel is okay. It needs a little TLC. There are chipped walls, and some minor details that need to be paid attention to but its really not what I expect from a Clarion. At the same time though, its not what I usually pay at a... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ball Ground, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 28, 2014

This is a franchise owned Clarion and not really up to the quality of a Clarion, but the friendly staff made up for some accommodation issues. I arrived 2 nights early and Shatavia quickly arranged a suite for me at the rate I had booked though Travelocity, $55 per night, on Friday night, and I did not have to move... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Columbia, South Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2014

I have stayed at this establishment numerous times over the years & highly recommend it to everyone. The staff is very friendly &accommodating in every way. They go out of their way to please. I have never had an issue of any kind that they weren't willing to help me with all the way to extra coffee or towels.... extra... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by Choice Hotels. More 

Birmingham, AL
Top Contributor
92 reviews 92 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 5, 2014

Spent 1 night at Clarion Suites after finding a $49 a night coupon at the GA welcome center. We were offered an upgrade to a suite for $10 more. Said no thanks. Then she checked for an available room & they were all booked except for one regular room she said she didn't want to put a guest in right... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for choosing Clarion Suites by Choice Hotels. More 

Kingsville, Ohio, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 27, 2014

This was my second time staying at this hotel. Rooms are spacious and clean. The free hot breakfast buffet makes this hotel a great deal. The pool area is very nice. You also get two free drinks every evening. i would definitely recommend this hotel.

Was this review helpful? Yes 1
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank You for your kind words, on your recent review. We also thank you for choosing Clarion Suites by Choice Hotels. More 

Burnsville, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

i stayed at this motel for 6 months while working nearby. it is an ok place to stay, but if i had to pay for it i would have found another place. the staff were very nice and any problems were fixed eventually, not promptly but eventually. i could never get the shower adjusted, scalding one second and freezing the... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all... More 

Florence
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 22, 2014

The staff were nice and helpful. the lobby and front of hotel looked nice but it stops there. Was given wrong room type wanted double instead of king. The drawer front on chest was missing and could not regulate water in shower. The toilet kept running after flushing. The outside and around the elevator was in need of repair. The... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

I'm concerned about the service you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matter to my attention. A hotel is defined by the quality of service that it provides to its guest. Consequentley, it's disappointing to learn that you're unhappy. Please accept my sincere apology for all... More 

Myrtle Beach, South Carolina, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 18, 2014

Ok, the economy is not great. Ok, you can only renovate so much. But please! The lobby is beautiful and well appointed until you start looking closer. There is always two parts to any vacationer front of stage and back stage. We can all expect backstage to be dull, utilitarian and many a little threadbare. But front of stage should... More 

Was this review helpful? Yes
jeannie c, Front Office Manager at Clarion Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Additional Information about Clarion Suites

Address: 3038 Washington Road, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Suites 2.5*
Number of rooms: 176
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Also Known As:
Clarion Suites Hotel Augusta
Clarion Hotel Augusta
Clarion Augusta

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