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Holiday Inn Augusta - Gordon Hwy.

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2155 Gordon Hwy., Augusta, GA 30909
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Holiday Inn Augusta - Gordon Hwy.
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Holiday Inn Augusta - Gordon Hwy.
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116 reviews from our community

Traveler rating
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    26
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    20
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27
16
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48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
47 reviews 47 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is conveniently located near the one mall in Augusta. I passed the road, so look up high for the hotel or there is a small sign beside the road. The hotel room was clean and kozy. Even though it was in the evening, the room was dark enough to get much sleep. The employees were nice, friendly and... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Cynthia G, Wow, what a great review! Thank you for your kind remarks. We value your business and your feedback. I am glad to know that you enjoyed your stay and our amenities. We hope you will come back for another visit. Thank you again for your kind words and thank you for choosing the Holiday Inn Augusta Gordon... More 

Flowery Branch, Georgia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Old school HI, outdoor poor surrounded by rooms open to the outside. Restaurant offers free breakfast, has a small, friendly bar. Very nice staff and quick maintenance if needed. I like it. I think MrsW404 is a bit unfair. I've stayed at many hotels in Augusta and chose this as a last minute stay but it's my go-to hotel from... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Buzz_of_The_Branch, We greatly appreciate your great review! We are very pleased to hear that you enjoyed your stay and will be returning for other stays in the future. We look forward to seeing you again. Hope you have a great day and thank you for choosing the Holiday Inn Augusta Gordon Highway. Sincerely, Amanda Spaulding Front Office Manager More 

Atlanta, Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I usually stay at a different brand name hotel but this was an unexpected trip for a funeral. I have stayed at Holiday Inn's in the past and have known them a hotels. This location is a motel. It was difficult to find as it sits way off the road behind another hotel. After checking in we could not park... More 

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AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear MrsW404, We appreciate your feedback and value your business. I apologize for the issues you experienced. We take our guests feedback very seriously and will be passing your comments over to all of our department managers. Thank you again for taking the time out to fill out the survey. Hope you have a great day and Thank you for... More 

Phenix City, Alabama
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

To be honest, I expected the Holiday Inn to be an enclosed facility and wasn't happy as I pulled in to see that the rooms are open to the outside. However, after seeing the room and accommodations, my opinion changed. The room was clean and very nice for the price I paid. Also, my electronic keys did not originally work... More 

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AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear John M, Thank you for this great review! We are so pleased to hear that you enjoyed your stay with us. Your comments will be passed along to our departments to let our employees know how good of a job they are doing. Thank you again for your feedback and we hope you can come back for another visit.... More 

Sharjah, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 12, 2015

Overall, the hotel is above average (for a Holiday Inn). I had a fine uneventful stay. As an IHG Club member I received a warm welcome with a bag of goodies and free internet. The rooms are well furnished, the television worked well, had a selection of channels and the climate control was responsive. The maid service was quick and... More 

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AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Tm45dt1, Thank you so much for this awesome review! We are very pleased to hear that you enjoyed your stay with us and all of our great amenities. It is always our number one goal to make sure our guests feel right at home. All your kind words will be passed along to all of our departments. We hope... More 

Newnan, GA
Top Contributor
50 reviews 50 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 28, 2014

Just an overnighter to visit family close by and this was a great place to stay. Rooms were clean and well appointed, front desk people were very hospitable, and breakfast was hot and good. Reasonably prices also.

Was this review helpful? Yes
GMJAXES, Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Thank you for the kind words. Please stop in when you are back in the Augusta area. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

the rooms were nice and clean, quiet and comfortable, staff was friendly and courteous. the only noticeable fault was the hallways were dirty. it look that they never take the time to sweep or clean in any way. i was there for two days never once notice anybody cleaning the hallsways...

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AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Cptmorgn, Thank you for your feedback regarding your most recent stay with us. We're glad you enjoyed your stay with us. We apologize that the walk ways were crowed with leaves and pine straw. We always do our best to maintain our grounds. We hope everything else was great and thank you for choosing the Holiday Inn Augusta Gordon... More 

Augusta, Georgia
1 review
1 of 5 stars Reviewed November 20, 2014

Maid didn't clean room but managed to remove all my towels and Coffee cups. Door keys worked intermittently Breakfast was unappetizing, Runny watery eggs, greasy sausage & Bacon, Only per-sugared Cereals Business Center computers were down I have stayed at hundreds of Holiday Inns and this is one that i would not recommend

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Rick L, We are sorry to hear that you experienced issues during your stay. We take pride in ensuring that our guest are 100% satisfied with their stay. Your comments are taken very serious and are being passed on to our management team so they can address these issues. Please accept my deepest apologies for the inconvenience and we... More 

Morganton, North Carolina
Top Contributor
76 reviews 76 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 18, 2014

I booked this hotel online as it was close for my business needs. I checked in late, I was put into a room on the back of the hotel. All rooms have rooms accessible to outside. The room smelled and was outdated. The blanket had a hole in it and smelled.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Jeannie L, First let me stay that we appreciate your review but am very sorry to hear that you did not enjoy your recent stay with us. We take our guest feedback very serious and will be addressing these issues with the guest room. We take pride to ensure that our guest are fully satisfied with their stay before... More 

Portland, Maine
Top Contributor
182 reviews 182 reviews
167 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed November 4, 2014

My stay at this hotel was average ... "okay." Amanda at the desk was nice. My work took me to Fort Gordon .. so, the hotel was a good location for that. There were huge pine trees on the property, therefore pine needles everywhere. It was a little strange. I know that the hotel can't control nature and pine needles... More 

Was this review helpful? Yes 1
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Eulalia_3, We greatly appreciate your feedback regarding your recent stay with us. I am pleased to hear that I was able to accommodate you and you enjoyed our comfortable beds with our beautiful courtyard. But I am saddened to hear that you did not enjoy your overall stay with us. We take all of our guest feedback very serious... More 

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