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Holiday Inn Augusta - Gordon Hwy.

3.0 of 5 2155 Gordon Hwy., Augusta, GA 30909
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Holiday Inn Augusta - Gordon Hwy.
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Holiday Inn Augusta - Gordon Hwy.
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109 reviews from our community

Traveler rating
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    27
    25
    11
    20
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24
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47
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

the rooms were nice and clean, quiet and comfortable, staff was friendly and courteous. the only noticeable fault was the hallways were dirty. it look that they never take the time to sweep or clean in any way. i was there for two days never once notice anybody cleaning the hallsways...

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Cptmorgn, Thank you for your feedback regarding your most recent stay with us. We're glad you enjoyed your stay with us. We apologize that the walk ways were crowed with leaves and pine straw. We always do our best to maintain our grounds. We hope everything else was great and thank you for choosing the Holiday Inn Augusta Gordon... More 

Augusta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

Maid didn't clean room but managed to remove all my towels and Coffee cups. Door keys worked intermittently Breakfast was unappetizing, Runny watery eggs, greasy sausage & Bacon, Only per-sugared Cereals Business Center computers were down I have stayed at hundreds of Holiday Inns and this is one that i would not recommend

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Rick L, We are sorry to hear that you experienced issues during your stay. We take pride in ensuring that our guest are 100% satisfied with their stay. Your comments are taken very serious and are being passed on to our management team so they can address these issues. Please accept my deepest apologies for the inconvenience and we... More 

Morganton, North Carolina
Top Contributor
62 reviews 62 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel online as it was close for my business needs. I checked in late, I was put into a room on the back of the hotel. All rooms have rooms accessible to outside. The room smelled and was outdated. The blanket had a hole in it and smelled.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Jeannie L, First let me stay that we appreciate your review but am very sorry to hear that you did not enjoy your recent stay with us. We take our guest feedback very serious and will be addressing these issues with the guest room. We take pride to ensure that our guest are fully satisfied with their stay before... More 

Portland, Maine
Top Contributor
182 reviews 182 reviews
167 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed November 4, 2014

My stay at this hotel was average ... "okay." Amanda at the desk was nice. My work took me to Fort Gordon .. so, the hotel was a good location for that. There were huge pine trees on the property, therefore pine needles everywhere. It was a little strange. I know that the hotel can't control nature and pine needles... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Eulalia_3, We greatly appreciate your feedback regarding your recent stay with us. I am pleased to hear that I was able to accommodate you and you enjoyed our comfortable beds with our beautiful courtyard. But I am saddened to hear that you did not enjoy your overall stay with us. We take all of our guest feedback very serious... More 

Augusta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2014

Hotwire gave this property 3 Stars and I was disappointed when I found out the location. But my first impression proved to be unwarranted. I called to try to get an earlier check-in and was told to call back in a couple of hours. I called back and was told I could check in, which was great! Sandra on the... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Lovelypeache, Thank you so much for your feedback. We are very pleased to hear that our staff was able to go above and beyond for you during your stay with us. Your kind words will be passed on to our friendly staff. We hope you can come visit us again. Thank you again and thank you for choosing the... More 

NJ
Senior Contributor
28 reviews 28 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 11, 2014

Chose this hotel because most of my business was with employees and customers on Ft Gordon. The location is great only three miles from the main gate. Check in was prompt and reservation was accurate. The hotel was very clean and the layout was efficient. The lobby contained a small qbar and restaurant. The menu for the restaurant was small... More 

Was this review helpful? Yes 3
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Devil30, Thank you so much for your feedback. We are very pleased to hear that you enjoyed your stay here at the Holiday Inn Augusta Gordon Highway. Your kind words and comments have been passed on to our departments so that we are able to better serve our guest. Again, thank you for your feedback and we hope to... More 

West Jefferson, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

This Holiday Inn IS A GEM! I wish EVERY PLACE I STAYED WAS THIS GREAT! They excelled on every level. Service, top notch. Thanks Kittie for the welcome and your swiftness with granting our wishes. The room was CLEAN, BEDS comfortable. The breakfast INCLUDED was scrumptious, thanks to Miss Stephanie foe your attentiveness with breakfast,best gravy I've had in a... More 

Was this review helpful? Yes 2
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Thank you so much for staying with us on your trip to Augusta! We are so pleased you enjoyed your stay and our friendly staff. Please come back and stay with us again on your next trip to the area. More 

Atlanta,Ga.
Top Contributor
97 reviews 97 reviews
31 hotel reviews
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed August 12, 2014

The Holiday Inn Augusta was billed on Hotwire as a 3-star hotel. I would have an extremely hard time giving it ANY kind of star rating. Check In took a long time even though there was only one person in front of us. Sandra who checked us in was pleasant though. I detected a faint gas odor, probably coming from... More 

Was this review helpful? Yes 1
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Please accept our sincere apology that we fell short in providing you an excellent stay! I do thank you for giving us feedback so we can work on improving our hotel. We do strive to offer a great value in a convenient location for our guests. I am very pleased to hear that Sandra was able to assist you at... More 

North Charleston, South Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 9, 2014

I stayed in a room only for the night, but the room was clean. The bed is so comfortable you want to take it with you. When we checked into the room, I received a call like 30 minutes later from the front desk, asking if I needed anything. The service is lovely. This hotel is conveniently located like 5... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Thank you so much for staying with us! We appreciate you taking the time to let us know you had a great stay. I am pleased to hear that you found our location great and our staff friendly. Your feedback will be passed on to our great staff. Please come back and visit us again soon. More 

1 review
2 of 5 stars Reviewed July 8, 2014

This hotel has an out door balcony concept. Unfortunately the AC units suck the air from the balcony where all the smokers hang out since the rooms are non smoking. The smoke gets sucked into our nonsmoking room and we were suffocated by smoke! We were the for a week and every night someone was outside our room smoking. Even... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Thank you for taking the time to give us feedback regarding your stay with us. Please accept my sincere apology that all did not go well with your stay. I am sorry for your inconvenience with the problems you experienced. We try to encourage our guest to smoke at our designated areas. We hope to see you again. More 

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Additional Information about Holiday Inn Augusta - Gordon Hwy.

Address: 2155 Gordon Hwy., Augusta, GA 30909
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Augusta - Gordon Hwy. 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Augusta - Gordon Hwy. Hotel Augusta
Augusta Holiday Inn

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