I traveled to Augusta for business and chose to stay at this Holiday Inn because they offered a government rate. My two day visit was very pleasant. I am one of those who previously considered Holiday Inn as a "cheap" hotel. I was greeted as I entered the door and checked in very quickly. I was offered the Priority Club...
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If your traveling with children this is the place to stay. The pool is outstanding. A great place for the family to unwind after a day of travel. We saved the price of breakfast because at this place, no charge.The front desk was very attentitive as well as the resturant staff. Even housekeeping was friendly. The rooms are pretty standard...
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I must admit, I was a little leary after reading some of the reviews. This place is a great place to stay. The front desk was helpful, kind and courteous. The courtyard area is a relaxing place to unwind after a long day. The exterior was old style but you can’t go wrong staying here. Free full breakfast
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Thank you for your excellent response. We are really glad you chose to stay with us and make your own observation. We throughly enjoy the business, but extra great every time we deliver on guests expectations.
We look forwaard to the opportunity to host your stay if you find yourself in the need to return to Augusta in the near...
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My family booked a week stay here we were late getting in around 10 pm and when I walked in the paperwork was ready and all I had to do was sign the papers and got the room keys immediately which was very helpful having 3 kids in the car and having been traveling for 2 days. When we got...
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Thank you very much for your kind words. We really try to make all our guests feel great about their stay. If you are in Augusta again, please feel free to call me for your reservation needs.
It is nice to see that some people take the chance to see if someone else's perception is real or not.
Thank you...
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OK....Back 3-4 years ago the hotel's cable/dish package was reduced to a VERY bare bones package which was understandable for those uncertain times. BUT.... now it's time to get back on a par with even the lowliest of the low chains that offer a full array of channels to their guests. PLEASE do this ASAP. I'm a loyal customer and...
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Never again will I stay at a Holiday Inn. Reserved room because of location to airport and the advertised free shuttle to airport.. My husband who is deployed used his priority points and made arrangements with his credit card which was on file. I just needed to check in, so I thought. I was told they needed my credit card...
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I am terribly sorry for all the miscommunication. We do offer complimentry transportation to and from the Auguta Airport 24 hours a day 7 days a week. .
If you would be kind enough to call me at 706-737-2300 I will be glad to make renumeration for all your troubles. This is unforgivable as we pride ourself on great service....
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The bedding must be new along with the tv.
Nice not to have to pay for a full breakfast. It looks like a country club when you drive up and the employees are very friendly.The gm took time to talk to me! Never had tht happen. We will stay again.
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We here at the Holiday Inn on Gordon highway, really appreciate your fine comments. I hope you find yourself in the Augusta area in the future(when it is warm) so you can really enjoy our pool and the surrounding courtyard.
Again, thanks for the positive remarks.
Sincerely
Vince Vinson
GM
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Everyone was so friendly! The hotel is old but very clean. I loved the courtyard area. Too bad for me it was to cold to enjoy, next time! :) Loved the free breakfast, yummy!
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We here at the Holiday Inn Augusta want to thank you for your kind remarks. I apologize for the cool weather regarding our outdoor pool and your no being able to use it.
I do want to thank you for the positive remarks regardng our complimentry breakfast.
If per chance you are in the Augusta area again, please do not...
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I walked in and I was tired so I threw my bags down and left to eat.I got back and found spots on the old carpet. I walked in the bath room and found pubic hair on the floor. I went to the front desk and asked for another room, it wasn't much better but it was late and I...
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I am sorry for late response to your comment regarding your stay.
It is NOT our custom to have rooms that are not everything a guest expects. We pride ourself on super clean rooms, great guest responses with a great attitude and corrction as need to more than fullfill guest expectations.
If you are in the Augusta area in the...
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I made a reservation with this hotel back in August, 2011 for a stay the last week of September. For whatever reason, the hotel could not email me a confirmation, but I needed one. So, the hotel faxed me a confirmation which I forwarded to one of our legal techs. When I got ready to depart for my trip to...
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I apologize for a late response to your reservation problem. It is not like us to not have record of your reservation, much less not having a room for you. This to say the least is not acceptable. We pride oueselves on squeeky clean rooms, great attitudes, repeat guests and great service.
if you are in the Augusta are in...
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