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Holiday Inn Augusta - Gordon Hwy.

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2155 Gordon Hwy., Augusta, GA 30909
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Holiday Inn Augusta - Gordon Hwy.
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Holiday Inn Augusta - Gordon Hwy.
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125 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Augusta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay and it was great this time around also. I use the hotel for rest and to catch up on sleep.I'm a caregiver and when I'm given a day off by other family members, I decided to stay at a hotel, because if I stay home even if I'm told not to do anything, I probably... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Loveltpeache, Thank you for this great review! We are all very pleased to hear that you enjoyed your stay with us. It is our number one goal to ensure our guests are comfortable and satisfied throughout their stay. We look forward to seeing you again for your next visit. Hope you have a great day and thank you for... More 

Tucson, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Apart from the torrential humidity, the hotel was very nice. Knowledgable staff, clean rooms and grounds. Very pleased with the overall experience, especially considering how long it has been since I gave Holiday Inn a chance. Almost surprised it was the same chain. One comment, the pool was advertised as a hallmark of this hotel. While it was nice, it... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Jared Y, Thank you for taking the time to give us your feedback. We take our guests comments very serious and will address these issues you have mentioned. However we are extremely pleased that you gave Holiday Inn another chance and we succeed on delivering a great guests experience. We hope you will come back again to see us.... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The location was great, beds were clean, and staff were decent. There are, however, a few things that I would have to complain about. The smoke issue, cleanliness of the bathroom and terrible breakfast. Rooms are no smoking, however, when people smoked outside of their room the air conditioning filled our room with their cigarette smoke. Secondly, there were pubic... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Lori0717, Thank you for giving us your feedback. We take our guests comments very serious and will fix any issues that occurred. I apologize for the inconvenience you experienced. We encourage all guests to smoke at the designated smoking areas around the hotel. The issues with the room have been addressed with our housekeeping staff to ensure this issue... More 

Eldon MO
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 15, 2015

We chose this Holiday Inn because they had a 24/7 complimentary shuttle to & from the Hotel & Airport. It worked well for us. It has a large outdoor pool in a nice courtyard. Plus a fitness room. Hot breakfast buffet was real good and it opened at 5:30a.m. Bed was comfortable and room clean. We would definitely stay again.

Was this review helpful? Yes 1
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Kate7mom, Wow! Thank you for this great review. We always enjoy hearing that our guests had a great and comfortable stay. Your feedback has been passed along to our departments to make sure they know that they are all doing a great job. Thank you again we hope you will come back to see us the next time you... More 

1 review
2 of 5 stars Reviewed May 14, 2015

I was very disappointed with the quality of this Holiday Inn. It does not carry the reputation of a Holiday Inn. There is an outside entrance into the room with feeling of a motel entrance. The noise level at night from other guest was terrible. The only thing I found up to standard was the breakfast and hostess

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Brenda D, Let me first start off by saying thank you for taking the time to give us your feedback. We regret to hear that you did not enjoy your stay. We strive to always make sure our guests are comfortable and satisfied. We hope you will give us another chance the next time you are in the Augusta... More 

Travelers are raving about these Augusta hotels

Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 9, 2015

My opinion is based on my experience, 200+ nights a year in the road. The hotel is an older "motel." They have done what they can to update and make it good. Front desk staff - 9/10 courteous at check In Support staff - 9/10 got me an extra towel when I asked. Room - 6.5/10 soap residue in shower.... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Matthew Blase, Thank you for taking the time to give us your feedback. We value our guests comments and always address each issue so we are able to improve the quality of our performance. I am glad to hear that our front desk staff was able to accommodate you and happy that you enjoyed our breakfast. Your feedback has... More 

Augusta, Georgia
1 review
3 of 5 stars Reviewed May 4, 2015

Stains Stains Smelly...Did not like that I had to pay for juice because the breakfast was delicious & free. I complained at Fdesk &was advised there is a survey slip in the room if I want to complain.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Customer S, We regret to hear that you did not enjoy your stay with us. It is our number one goal to ensure that our guest are comfortable and satisfied during their stay. We are looking into the issue with the room and will address this right away. We hope you will give us another chance in the future.... More 

fort myers fl
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 27, 2015 via mobile

Tis hotel was priced moderately, and had a good hot breakfast. It was OK for an overnight stop but not worth the 4 stars given by hotwire. Not disappointing but not amazing. I would give it 2 1/2 stars.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear obxbooks, Thank you for your review. We value our guests feedback and their business. I am pleased to hear that you did enjoy you stay with us and we hope you can come back for another visit the next time you are in the area. Thank you again and thank you for choosing the Holiday Inn Augusta Gordon Highway.... More 

Huntsville, Alabama
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 16, 2015

Stayed one night for the Masters. Thought the place had lots of charm and was much bigger than I expected with a large pool in the middle, a bar in the lobby to have a beer and relax, and the room was clean and nice. Will stay again next year. Also, I left my glasses in the room and they... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear mphuff3, Wow! What a awesome review. Thank you so much for taking the time out to give us your feedback We always take pride in making sure each of our guests are very satisfied. I am pleased to hear that you enjoyed our staff and all of our facilities. We look forward to seeing you again next year! Thank... More 

Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel is conveniently located near the one mall in Augusta. I passed the road, so look up high for the hotel or there is a small sign beside the road. The hotel room was clean and kozy. Even though it was in the evening, the room was dark enough to get much sleep. The employees were nice, friendly and... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Cynthia G, Wow, what a great review! Thank you for your kind remarks. We value your business and your feedback. I am glad to know that you enjoyed your stay and our amenities. We hope you will come back for another visit. Thank you again for your kind words and thank you for choosing the Holiday Inn Augusta Gordon... More 

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