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Holiday Inn Augusta - Gordon Hwy.

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2155 Gordon Hwy., Augusta, GA 30909
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Holiday Inn Augusta - Gordon Hwy.
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Holiday Inn Augusta - Gordon Hwy.
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122 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Eldon MO
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this Holiday Inn because they had a 24/7 complimentary shuttle to & from the Hotel & Airport. It worked well for us. It has a large outdoor pool in a nice courtyard. Plus a fitness room. Hot breakfast buffet was real good and it opened at 5:30a.m. Bed was comfortable and room clean. We would definitely stay again.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Kate7mom, Wow! Thank you for this great review. We always enjoy hearing that our guests had a great and comfortable stay. Your feedback has been passed along to our departments to make sure they know that they are all doing a great job. Thank you again we hope you will come back to see us the next time you... More 

1 review
2 of 5 stars Reviewed 1 week ago

I was very disappointed with the quality of this Holiday Inn. It does not carry the reputation of a Holiday Inn. There is an outside entrance into the room with feeling of a motel entrance. The noise level at night from other guest was terrible. The only thing I found up to standard was the breakfast and hostess

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Brenda D, Let me first start off by saying thank you for taking the time to give us your feedback. We regret to hear that you did not enjoy your stay. We strive to always make sure our guests are comfortable and satisfied. We hope you will give us another chance the next time you are in the Augusta... More 

Travelers are raving about these Augusta hotels

Top Contributor
75 reviews 75 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My opinion is based on my experience, 200+ nights a year in the road. The hotel is an older "motel." They have done what they can to update and make it good. Front desk staff - 9/10 courteous at check In Support staff - 9/10 got me an extra towel when I asked. Room - 6.5/10 soap residue in shower.... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Matthew Blase, Thank you for taking the time to give us your feedback. We value our guests comments and always address each issue so we are able to improve the quality of our performance. I am glad to hear that our front desk staff was able to accommodate you and happy that you enjoyed our breakfast. Your feedback has... More 

Augusta, Georgia
1 review
3 of 5 stars Reviewed 3 weeks ago

Stains Stains Smelly...Did not like that I had to pay for juice because the breakfast was delicious & free. I complained at Fdesk &was advised there is a survey slip in the room if I want to complain.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Customer S, We regret to hear that you did not enjoy your stay with us. It is our number one goal to ensure that our guest are comfortable and satisfied during their stay. We are looking into the issue with the room and will address this right away. We hope you will give us another chance in the future.... More 

fort myers fl
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Tis hotel was priced moderately, and had a good hot breakfast. It was OK for an overnight stop but not worth the 4 stars given by hotwire. Not disappointing but not amazing. I would give it 2 1/2 stars.

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear obxbooks, Thank you for your review. We value our guests feedback and their business. I am pleased to hear that you did enjoy you stay with us and we hope you can come back for another visit the next time you are in the area. Thank you again and thank you for choosing the Holiday Inn Augusta Gordon Highway.... More 

Huntsville, Alabama
Contributor
16 reviews 16 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 16, 2015

Stayed one night for the Masters. Thought the place had lots of charm and was much bigger than I expected with a large pool in the middle, a bar in the lobby to have a beer and relax, and the room was clean and nice. Will stay again next year. Also, I left my glasses in the room and they... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear mphuff3, Wow! What a awesome review. Thank you so much for taking the time out to give us your feedback We always take pride in making sure each of our guests are very satisfied. I am pleased to hear that you enjoyed our staff and all of our facilities. We look forward to seeing you again next year! Thank... More 

Senior Contributor
47 reviews 47 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel is conveniently located near the one mall in Augusta. I passed the road, so look up high for the hotel or there is a small sign beside the road. The hotel room was clean and kozy. Even though it was in the evening, the room was dark enough to get much sleep. The employees were nice, friendly and... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Cynthia G, Wow, what a great review! Thank you for your kind remarks. We value your business and your feedback. I am glad to know that you enjoyed your stay and our amenities. We hope you will come back for another visit. Thank you again for your kind words and thank you for choosing the Holiday Inn Augusta Gordon... More 

Flowery Branch, Georgia
Top Contributor
50 reviews 50 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 24, 2015

Old school HI, outdoor poor surrounded by rooms open to the outside. Restaurant offers free breakfast, has a small, friendly bar. Very nice staff and quick maintenance if needed. I like it. I think MrsW404 is a bit unfair. I've stayed at many hotels in Augusta and chose this as a last minute stay but it's my go-to hotel from... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear Buzz_of_The_Branch, We greatly appreciate your great review! We are very pleased to hear that you enjoyed your stay and will be returning for other stays in the future. We look forward to seeing you again. Hope you have a great day and thank you for choosing the Holiday Inn Augusta Gordon Highway. Sincerely, Amanda Spaulding Front Office Manager More 

Atlanta, Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 22, 2015

I usually stay at a different brand name hotel but this was an unexpected trip for a funeral. I have stayed at Holiday Inn's in the past and have known them a hotels. This location is a motel. It was difficult to find as it sits way off the road behind another hotel. After checking in we could not park... More 

Was this review helpful? Yes 1
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear MrsW404, We appreciate your feedback and value your business. I apologize for the issues you experienced. We take our guests feedback very seriously and will be passing your comments over to all of our department managers. Thank you again for taking the time out to fill out the survey. Hope you have a great day and Thank you for... More 

Phenix City, Alabama
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

To be honest, I expected the Holiday Inn to be an enclosed facility and wasn't happy as I pulled in to see that the rooms are open to the outside. However, after seeing the room and accommodations, my opinion changed. The room was clean and very nice for the price I paid. Also, my electronic keys did not originally work... More 

Was this review helpful? Yes
AGSGHFOM, Front Office Manager at Holiday Inn Augusta - Gordon Hwy., responded to this review

Dear John M, Thank you for this great review! We are so pleased to hear that you enjoyed your stay with us. Your comments will be passed along to our departments to let our employees know how good of a job they are doing. Thank you again for your feedback and we hope you can come back for another visit.... More 

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