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Hampton Inn Augusta - Washington Road

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3030 Washington Road, Augusta, GA 30907
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Hampton Inn Augusta - Washington Road
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Hampton Inn Augusta - Washington Road
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274 Reviews from our TripAdvisor Community

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Traveler rating
    109
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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • German first
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English first
  • All months
    (274)
  • Mar-May only
    (83)
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    (58)
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Abbeville, South Carolina
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was more then pleased in my experience in using Priceline and my stay at Hampton Inn! My room was clean and smelled fresh. The bed(s) had nice linens with plenty of pillows and room was well supplied with clean fluffy towels! A nice bath / shower that worked great. The only very minor quibble about my room was the... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

We really enjoyed reading your thoughts and cannot thank you enough for sharing such a pleasant review. We are glad that you had a memorable stay. We are truly grateful to know that you loved your clean accommodations, our wonderful associates and services especially the breakfast. We are committed to consistently providing warm, efficient and discrete service to our guests... More 

Huntsville, Al.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here June 27, and was very satisfied with my stay. I was very tired because the airline messed up my fight to Atlanta, forcing me to spend the night at the Atlanta Airport. Hence, upon my arrival, I spent all afternoon sleeping. I was pleasantly surprised when I woke up and went down to the lobby, to find... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

I am sorry to hear about your experience with the airline but am glad we could accommodate you and make your stay a comfortable one. It is great to know that you liked the greetings from our front desk staff. I am also glad to learn that you loved the complimentary food, our friendly staff and the view of the... More 

Sandy Springs, Georgia
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I must start off by saying that I like the hotel overall but the customer service for this property is not the best. Me and my son has stayed here a couple of time, because we wanted a place to get away from all the noise from Atlanta where we are on assignment. We travel a lot, and this is... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

I truly appreciate you taking the time to share your recent experience at the Hampton Inn Augusta/Washington Road. I was concerned and disappointed to read your remarks, as we truly take pride in our guest services. I apologize for the poor service that you received from our front desk staff. Please accept my sincerest apology that we were unable to... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Always welcomed with a smile. Weeks on end I have stayed here and without a single complaint. Clean rooms, great rates for extended stay. The Manager goes far beyond a typical Hampton Inn making this Inn one of his own offering three evenings of a managers reception with a real nice entree. Breakfast is complimented which the managers made to... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for your multiple night stay at the Hampton Inn Augusta/Washington Road. I was so pleased to read your wonderful comments. We are delighted to hear that our Hamptonality spirit was shining through and made your stay most comfortable. We look forward to welcoming you back the next time you're in the Augusta area. Thank you again and have... More 

Augusta, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located off I-20 in Augusta. The staff is great...they provided excellent guest service in accommodating my very late arrival and offered me a gift bag when I checked in. However, my room needed some maintenance. The door wouldn't close completely without some real effort, the curtains were damaged, the toilet backed up and overflowed, and I... More 

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

I truly appreciate you taking the time to share your feedback regarding your recent stay while on business trip to Augusta. It was nice to know that my associates were able to accommodate your late arrival and you liked our special touches. We are glad you loved our proximity to I-20 as well. However, I am sorry that the room... More 

Williamsville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel looked like a lesser hotel the chain took over. Nice Hampton Inn bed, nice wireless, BUT a tiny room for the toilet & tub!! SO TINY YOU HAVE TO STAND IN THE TUB, OR WEDGE YOURSELF IN THE LITTLE GAP BETWEEN THE TUB & TOILET TO OPEN THE DOOR TO EXIT!!!! I AM NOT KIDDING!!!! Also, the ridiculous concept... More 

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for choosing the Hampton Inn Augusta for your recent accommodation needs. We were sorry to hear that you were not satisfied with the size of our rooms and bathrooms. Our bathrooms are small but functional, and we try to keep them clean and well-stocked at all times. Please accept my sincerest apologies for any inconvenience this caused you.... More 

Niagara Falls, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is convenient and the staff are great - very helpful and friendly! Every staff person I encountered was awesome. The bottle of water and snack on checkin were a nice touch. However, the hotel is showing its age. The room was clean and the bed fairly new and comfortable but the bathroom was much to small and dingy.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear krisket, Thank you for your recent stay at the Hampton Inn Augusta/Washington Road.Your comments regarding our staff and our convenient location were a pleasure to read. I am happy that the special touch at the check in was to your liking. However, I do apologize for the inconvenience caused to you due to one of our team members and... More 

Florence, Alabama
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Commented a bit on needed touch-ups, such as the badly chipped mirror on the bathroom door and a little mildew in the shower, but Augusta is VERY humid and this would be nearly impossible to eradicate completely. I always try to choose Hilton properties if I can. Miss the little clothesline in the bathroom - it was really a nice... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you Mary, for your review and your loyalty towards our brand! We are glad that you were overall satisfied with your stay and I appreciate your observations. We are a 1st generation Hampton Inn, being the 16th of the 1931 Hamptons ever built, yet, due to our age, we work diligently to uphold the highest Hampton Inn standards in... More 

tampa, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

the employees were nice - getting into and out of the parking lot was horrible, had to wait around 10 minutes to get out first morning - frig was frozen up and leaking all over the floor in which made it smell in the room.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Kelly, Thank you for your honest review regarding your recent stay with us. We are sorry that parking was a challenge during your stay and please accept our sincerest apologies for the issue you encountered with the refrigerator in your room. I have already shared the specifics with our Engineering staff, and they have serviced the unit in the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is an Excellent hotel the staff is always pleasant ready to help and the rooms are always clean and bed is very comfortable can't beat the breakfast. It's where i stay every time I come to town which is about every 4 months

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

I appreciate you taking the time to share your thoughts following your recent stay at the Hampton Inn Augusta. I am pleased to hear you had a great experience and you loved our clean accommodations, comfortable beds and helpful associates. Our complimentary breakfast is a favorite with many of our guests, and we are happy that you enjoyed it too.... More 

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