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Hampton Inn Augusta - Washington Road

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3030 Washington Road, Augusta, GA 30907
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Hampton Inn Augusta - Washington Road
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Hampton Inn Augusta - Washington Road
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247 reviews from our community

Traveler rating
    95
    70
    49
    22
    11
See reviews for
72
48
24
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Savannah, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The rooms were clean & comfortable and the staff was friendly & helpful. We had a problem with internet connectivity upon check-in and the staff quickly responded by moving us to another room with the same amenities after they discovered that technical support could not resolve the issue. We would definitely stay there again.

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day Charles S, Thank you for sharing with us this excellent review. I was so happy to know that you loved our immaculate accommodations and services provided to you. All of my associates take great pride in delivering exceptional service and I am so happy to read that they were able to shift you quickly to another room and... More 

Augusta, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Another great stay at a Hampton Inn- Quality guaranteed every time I stay at a Hampton Inn ! The breakfast buffet provided was better than ever with some new amenities and choices....I LOVE THE HAMPTON INN !!

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day M Virginia R, I am so pleased to read that we were able to meet your expectations once again during your recent stay with us here at the Hampton Inn Augusta. We always make sure that we have the freshest items on our Breakfast Buffet with a team that is most attentive to our guests' needs. I am... More 

Myrtle Beach, South Carolina
Senior Reviewer
9 reviews 9 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed here numerous times, and always find the entire staff to be extremely nice, and friendly. The rooms are immaculate, quiet, and comfortable. The complimentary breakfast has many choices. This hotel is my favorite place to stay in the Augusta area. It is in a great location for business travelers.

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day 980savannah51, Thank you for choosing the Hampton Inn Augusta for your recent business trip. We're so glad we made you feel comfortable while you were away from home and you were happy with our quiet accommodations, as well as, our courteous staff. We make every effort to go that extra mile for our business travelers who are hard... More 

Georgetown, South Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here a number of times over the years. Good location right off I-20, though the traffic gets worse every year. This is one of the old two-story/outside entrance hotels, but has been well-maintained and updated. Friendly staff and a good free breakfast and even a made-to-order omelet station. We lucked out and caught the Wednesday PM managers reception... More 

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Steve54245, Thank you so much for the five star review and taking the time to tell us about your recent stay at the Hampton Inn Augusta. I am glad to hear that your business trip to Augusta was enjoyable and that we were able to meet your expectations. We want you to have a memorable experience in every regard... More 

Augusta, GA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This was a quiet Hampton Inn, wonderful staff, and easy access to hwy 20. Room was quiet but my only complaint is the doors open to the outside. Being an elderly lady I enjoy the comfort of the inside doors better. Other than that you could not ask for a better place to stay.

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Janice B, Thanks for the feedback regarding your recent stay with us at the Hampton Inn Augusta/Washington Road. We strive daily to give each of our guests a friendly Hamptonality service while also offering clean, comfortable, and quiet facilities. Reading your comments assures me that we are successful in doing this. We look forward to the opportunity of welcoming... More 

Hot Springs, Arkansas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My first experience with this place was calling to let them know that I will be late checking in because of the bad weather I was driving through. The person I spoke to over the phone was friendly. When I finally arrived in the wee hours of night, the desk clerk was waiting for me and my check in was... More 

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Amanda S, Thank you for the wonderful feedback! We're thrilled to hear you and your family had a "fantastic " stay at the Hampton Inn Augusta. I'm especially pleased to receive such wonderful feedback about our complimentary breakfast buffet and our teams hospitality. We take great pride in delivering the highest level of service and it's a pleasure to... More 

Fairhope, Alabama
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a business trip i searched for hotels at this exit on I-20. Chose the Hampton primarily based on price, previous experience with the chain, and I am a Hilton Honors member. This exit is the place to stay due to the many hotels, restaurants, and retail business. There is a Starbucks and a Dunkin Donuts within walking distance of... More 

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Byron H, I just wanted to reach out and thank you for your kind remarks! We are happy that you found everything to your liking about the Hampton Inn Augusta during your recent business trip. As you mentioned, our location is very convenient to the interstate, with many restaurants and shopping options to choose from. I am also pleased... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn may be a little older, but it was still a great place to stay. Finding the place was easy as was checking in and out. The breakfast in the mornings was excellent. The staff were friendly and easy to talk to (even crack up and have fun with). If you have to stay in the Augusta, GA... More 

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day 593tinat, Thank you for the wonderful comments about the Hampton Inn Augusta. We’re glad you had a great stay while you were here for the Archery Tournament and that our well-equipped and comfortable accommodations, breakfast offerings, as well as, the warm hospitality of our staff met your expectations. Thanks for recognizing my entire team for their friendly service;... More 

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, hotel was a wonderful. Tieera (breakfast), and Robert (maintenance) were very helpful, and friendly. I was referred to delicious dining at a local restaurant. Room was quiet, HK were on point, and the place always looked cleaned, and well-maintained.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day Reggie S, My whole team joins me in thanking you for your generous feedback. We are delighted to learn we were able to accommodate your needs during your recent stay with family here at the Hampton Inn Augusta. We pride ourselves on our customer service and it’s nice to hear that my staff, especially the Housekeeping went above... More 

Gulf Breeze, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Poor choice for a hotel, but near I-20. Not up to Hampton Inn standards. Old style with doors that open to outside, small rooms, not quiet, moldy bathroom, poor HVAC system. Staff very nice, but can't make up for poor quality. OK breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear David B, Thank you for choosing the Hampton Inn Augusta and for sharing the specifics of your stay. I was disappointed to read that you were displeased with your stay, please accept my deepest apologies. We are a first generation Hampton Inn, which is quite different than the newer ones. We are aware of this and work diligently to... More 

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