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Hampton Inn Augusta - Washington Road

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3030 Washington Road, Augusta, GA 30907
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Hampton Inn Augusta - Washington Road
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Hampton Inn Augusta - Washington Road
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253 reviews from our community

Traveler rating
    97
    72
    51
    22
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sarnia, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We travelled to Augusta to see the Masters, this place was close to Augusta National Golf coarse. The location was great, there are many places to eat within walking distance, its close to the highway. Being Masters weekend it was super pricey and not even close to what you would expect for the money. But it was clean and parking... More 

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Tyler D, Thank you for choosing the Hampton Inn Augusta/Washington Road for your recent stay. I am happy to read that your visit to the area for Masters was a success with our hotel location close to the turnpike offering easy on and off access, along with area restaurants and shopping choices. However, I was sorry to hear that... More 

Oxford, NC
Top Contributor
168 reviews 168 reviews
43 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hampton Inn Washington Road in Augusta is your basic Hampton Inn. However, the staff is excellent and provided great customer service to us during our stay for the Masters. The fact that the room was expensive was understandable given that it was Masters week and the hotel is only 1.5 miles from the gate. The shuttle drivers were friendly,... More 

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear NCSmokey, Thank you for your recent stay at the Hampton Inn North Augusta, and for acknowledging the staff for their great service they provided and made your stay most comfortable. I am, glad that our location proved to be convenient to your visit. Your suggestions regarding the buffet plates and our breakfast service are appreciated. We hope to see... More 

Ellington, CT, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff members were amazing and made our stay very enjoyable!!!!! The General Manager was working not stop and seemed to really enjoyed his role! We were there for the Masters and location could not have been better! Great area!

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Robin M, We are glad to here that you enjoyed your recent stay with us at the Hampton Inn Augusta/Washington Road. My staff and I love reading comments like yours, which tells us that we are on the right path in meeting our guests expectations. I am glad that our location was convenient for your visit . We hope... More 

Utica, NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hampton Inn of Augusta, GA., goes above and beyond to serve their guests. We arrived to free pizza, beer, wine, or soft drinks. And, the manager cooks dinner each night for the guests. Unbelievably friendly staff and wonderful service!

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Mary Thank you for choosing the Hampton Inn Augusta/Washington Road for your accommodation needs, and for sharing your wonderful experience with others. We take great pride in delivering excellent service with Hamptonality spirit, and I am glad to hear that we are successful in doing this. Your lovely comments shall definitely be passed on to the staf so that... More 

St. Catharines
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Beds clean and comfortable. Good location. Poor attention to housekeeping details, in this room anyway. Filthy handprint on bathroom door, smoke detector malfunctioning and flashed every few seconds. Window dirty, even the hotel info book grubby and gritty. Clock went off 12 midnight.

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for taking the time to write a review about your recent stay at the Hampton Inn Augusta/Washington Road. Although I am pleased to read that you were satisfied with your bed and our hotel location, I am sorry that your stay was hindered due to some housekeeping service issues. We take feedback such as yours, and use it... More 

Buena Vista, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Service as good. Room was clean and nice. Would stay there again. Have stayed at this Hampton Inn quite a few times over the years. Always a good value and great service. Breakfast was very satisfying..Plenty of choices. Just need some Grits on the menu for us Southern Folks!

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Welcome back to our hotel! Thank you for sharing your wonderful experience online and recognizing our staff for providing you with excellent service time and time again. We strive to give each of our guests a friendly Hamptonality service while also offering clean, comfortable, and quiet facilities. We are happy to hear that you enjoyed the breakfast as well and... More 

Savannah, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms were clean & comfortable and the staff was friendly & helpful. We had a problem with internet connectivity upon check-in and the staff quickly responded by moving us to another room with the same amenities after they discovered that technical support could not resolve the issue. We would definitely stay there again.

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day Charles S, Thank you for sharing with us this excellent review. I was so happy to know that you loved our immaculate accommodations and services provided to you. All of my associates take great pride in delivering exceptional service and I am so happy to read that they were able to shift you quickly to another room and... More 

Augusta, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Another great stay at a Hampton Inn- Quality guaranteed every time I stay at a Hampton Inn ! The breakfast buffet provided was better than ever with some new amenities and choices....I LOVE THE HAMPTON INN !!

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day M Virginia R, I am so pleased to read that we were able to meet your expectations once again during your recent stay with us here at the Hampton Inn Augusta. We always make sure that we have the freshest items on our Breakfast Buffet with a team that is most attentive to our guests' needs. I am... More 

Elizabethton, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here numerous times, and always find the entire staff to be extremely nice, and friendly. The rooms are immaculate, quiet, and comfortable. The complimentary breakfast has many choices. This hotel is my favorite place to stay in the Augusta area. It is in a great location for business travelers.

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day 980savannah51, Thank you for choosing the Hampton Inn Augusta for your recent business trip. We're so glad we made you feel comfortable while you were away from home and you were happy with our quiet accommodations, as well as, our courteous staff. We make every effort to go that extra mile for our business travelers who are hard... More 

Georgetown, South Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

Have stayed here a number of times over the years. Good location right off I-20, though the traffic gets worse every year. This is one of the old two-story/outside entrance hotels, but has been well-maintained and updated. Friendly staff and a good free breakfast and even a made-to-order omelet station. We lucked out and caught the Wednesday PM managers reception... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Steve54245, Thank you so much for the five star review and taking the time to tell us about your recent stay at the Hampton Inn Augusta. I am glad to hear that your business trip to Augusta was enjoyable and that we were able to meet your expectations. We want you to have a memorable experience in every regard... More 

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