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Hampton Inn Augusta - Washington Road

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3030 Washington Road, Augusta, GA 30907
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1 room 1 guest
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Hampton Inn Augusta - Washington Road
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296 Reviews from our TripAdvisor Community

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Traveler rating
    116
    81
    60
    27
    12
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • French first
  • German first
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English first
  • All months
    (296)
  • Mar-May only
    (83)
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Cocoa Beach, Florida
Level Contributor
116 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed yesterday NEW

This property is very poor for a Hampton Inn. Old, worn, dim lighting, etc. Room ceiling had cracks. A roach made its way across the floor...I let it live as he was old and slow moving while he made his way into the closet which was empty. I made a comment to the front desk at check out and the... More 

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Kingston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best Hampton Inn properties I have stayed at. I travel a lot for business and pleasure and I really appreciate a good night’s sleep. The quality of the mattress and bed linens is among the best which definitely contributes to a good night’s sleep. This property currently has an omelet bar making the complimentary breakfast... More 

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for staying with us at the Hampton Inn Augusta and for your loyalty towards our brand. It is always a delight to hear feedback from our guests about how comfortable and refreshing their stay was. We understand how important it is to get a good night's rest and that is the very reason why we have one of... More 

lilburn, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Everyone very friendly and helpful, room was clean, plenty of towels etc, breakfast was fantastic, BUT the tv stations were crappie, the bathroom and sick area need to be separate, its hard to get ready and dressed when someone else is in the room

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for staying with us at the Hampton Inn Augusta and for your perfect rating. We are pleased to read that you were impressed with our well-kept accommodations as well as courteous associates. Your observations regarding the facilities are much appreciated. Thank you again and we do hope to welcome you and your friends back in the future. Respectfully,... More 

Augusta, Georgia
Level Contributor
15 reviews
5 of 5 stars Reviewed 1 week ago

WOW!! Loved the ease of check in, staff attention, and cleanliness of the room. I fell in love with the sheets, pillows, and comforters on the bed. I slept so well. So well in fact that I checked out 2 hours late with no problems from the front desk. Best hotel stay locally to date.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for your terrific feedback regarding your stay with us and for your perfect rating. We are delighted to know that you had a great time with us and that we were able to provide you with a seamless check-in as well as our associates were attentive to your needs. We are also pleased to read that you loved... More 

Covington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with a group of friends for a local golf tournament. Very comfortable room, lots of space and the air conditioner worked well. Excellent breakfast with lots to choose from, everything tasted fresh. I would stay here again anytime.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for your wonderful feedback regarding your stay with us at the Hampton Inn Augusta. We are glad that you and your friends had a great time with us and that you liked our well-kept accommodations and the delicious breakfast with a different varieties to choose from. We appreciate your gracious remarks and will be waiting to host you... More 

Savannah, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel for business ALOT and have stayed in several hotels in Augusta. This will be the ONLY one I stay at from now on! It was fantastic! The staff was friendly, fast, and courteous. The room was small yet comfortable. As a single woman on the road, I have multiple concerns for my safety, however at the Hampton Inn... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Your review shared here was a pleasure to read! We take great pride in delivering excellent service with Hamptonality spirit, and we are glad to hear that we were successful in doing this. We’re thrilled to know that we impressed you with our comfortable accommodations and also you felt secured staying with us. We’re happy that we were able to... More 

woodstock, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is older but in very updated and clean. I was surprised when I opened the door at the room and the lay out. Very well done.. I was a very pleasant experience. I will plan to spend my next Augusta trip here. Plus it was a great value.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for your wonderful feedback regarding your stay at the Hampton Inn Augusta. We are extremely happy to read that we were able to make your stay memorable and that you loved our pristine property. We are also glad to know that you were pleased with your well-kept accommodation as well as you found us to be of great... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I booked a non-smoking room online at this hotel but somehow a smoking room was reserved. We immediately called the hotel and the manager was completely apologetic and understanding of us being non-smokers and having a toddler and an infant. He immediately corrected the mistake to a non-smoking room and upgraded us to a nicer room in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for sharing your wonderful experience at the Hampton Inn Augusta with your family. I am elated to learn that we were able to meet your expectations on every front with regards to a room that perfectly suited your needs, smooth check-in, adequate choices of the breakfast offerings and above all a great value for the money paid. I... More 

orlando, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Rooms need to be cleaned properly Inside the room has a filthy smell. Looks carpets never cleaned. Stains on everywhere. Too many old furnitures making inside very uncomfortable. Bath rooms has some cracks here and there.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

We appreciate you taking the time to post your review about your experience. We were extremely troubled to read about the odor and cleanliness issues you experienced with your room, and I would like to offer you my personal apologies for this. We strive to provide clean facilities for all our guests and seems we fell short of this during... More 

Dayton, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The staff was remarkable and super nice but that can't make up for dirty rooms and floors. The pool and fitness rooms were nice. The breakfast and drinks and supper was a nice addition. Again the staff was super but that can't make up for a clean room.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Thank you for staying with us and for your candid feedback. On behalf of the entire Housekeeping team, I would like to offer you our sincerest apologies for our hotel not living up to your expectations. We do not take cleanliness issues lightly, as we do believe this is priority #1. I have addressed your observations with our Housekeeping leaders,... More 

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