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Hampton Inn Augusta - Washington Road

2.5 of 5 3030 Washington Road, Augusta, GA 30907
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Hampton Inn Augusta - Washington Road
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Hampton Inn Augusta - Washington Road
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238 reviews from our community

Traveler rating
    89
    67
    49
    22
    11
See reviews for
70
47
23
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gulf Breeze, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars NEW

Poor choice for a hotel, but near I-20. Not up to Hampton Inn standards. Old style with doors that open to outside, small rooms, not quiet, moldy bathroom, poor HVAC system. Staff very nice, but can't make up for poor quality. OK breakfast.

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear David B, Thank you for choosing the Hampton Inn Augusta and for sharing the specifics of your stay. I was disappointed to read that you were displeased with your stay, please accept my deepest apologies. We are a first generation Hampton Inn, which is quite different than the newer ones. We are aware of this and work diligently to... More 

Sterling, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Customer service was excellent. Staff are friendly and helpful. Rooms are outside access but far enough back from the road with good doors so no noticeable road noise. Great location close to restaurants and gas stations. Right off of I20 and great for travel in and around Augusta, GA.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good day John S, It is so nice to hear that your stay with us was enjoyable on every front but most specially our staff who left such a good impression. This is what we strive to do every day. So I thank you for taking time to acknowledge their efforts. I am glad you liked our location and the... More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Hilton Honors brand has not disappointed yet, and neither has any Hampton Inn at which we've stayed! This one is beautifully clean, has a perfectly comfy king bed, nice desk with ergonomic chair, delicious breakfast, and the entire staff is genuinely pleasant, welcoming and helpful. We stayed at this hotel 5 nights ago, and returned to it when back... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Lisa B, Thank you for your excellent feedback regarding your recent stay with us at the Hampton Inn Augusta/Washington Road. We strive daily to give each of our guests a friendly Hamptonality service while also offering clean, comfortable, and quiet amenities. Reading your comments and your return for another two night stay in such a short time assured me... More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were here for a quick business trip. Everything was clean and neat. The comp breakfast was serviceable and satisfactory. It's very convenient to the Interstate. I will stay here again when I come to Augusta on business.

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day Gloria280, I am glad to hear that your business trip to Augusta was enjoyable and that we were able to meet your expectations. We truly appreciate you taking the time to write a review about your experience at Hampton Inn. I will share your wonderful comments about your satisfaction with our clean accommodations and complimentary breakfast service with... More 

Rock Hill, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

this was not a hotel that I can honestly say I enjoyed the stay. In fact, we left early. We were to leave on Sunday but left on Saturday night. The room did not have a refrigerator and this hampered our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Marie D, Thank you for staying with us. We appreciate your business and opportunity to hear your comments. We apologize for you having to depart early. We focus on providing great service and we apologize that we did not provide that. Please note that our facility is one of the original designs of Hampton Inn built back in the... More 

Toccoa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant. Staff went out of their way to be friendly and helpful. The overall experience was perfect. I would definitely stay in this motel again. The room was comfortable and that includes the bed. The location was perfect and it was quiet.

Review collected in partnership with Hampton

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TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Good Day James R, Thank you for choosing to stay with us at Hampton Inn Augusta and for your gracious feedback of your experience. We are so glad the rooms and facilities met your high standards and that our peaceful location provided the perfect backdrop for you to unwind and relax. We are happy that you enjoyed your stay and... More 

Greenville, South Carolina
Top Contributor
105 reviews 105 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Dislikes -Outside hotel rooms -Can hear tons of noise -Bed had a few pieces of hair on it and sheets looked stained -Very small rooms Likes -Omelette station! -Super friendly staff during my late check in -Close to tons of restaurants In a pinch not a bad place to stay.

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear danda84, Thank you for staying at the Hampton Inn Augusta and for your feedback. Please accept my deepest apologies for your displeasure while on property. As you saw, we are a first generation Hampton Inn, which is quite different than the newer Hampton Inns. None the less, we are aware, and we work diligently daily to uphold the Hampton... More 

Blacksburg, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great Hilton service, as always. Easy in, easy out. Breakfast is very good. We were on our way to pick up a buddy who had just gotten back from Kuwait. This hotel was just what we needed for rest before heading back on the road to get our friend.

Review collected in partnership with Hampton

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Roger H, Thank you for your nice review and the ultimate compliment that we met all your expectations during your recent stay. Your comments were a pleasure to read and we were glad you enjoyed our seamless check in and check out procedure, delicious breakfast and wonderful service. I will share your gracious feedback with my staff and thank... More 

Commerce, Georgia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I am not a fan of outside corridor hotels; however, due to extenuating circumstances, I ended up here and, let me just say I was pleasantly surprised. This hotel is on a main highway so there is some road noise, especially closer to the front. That being said, we were about midway back and the noise was not a problem.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Susan0730, Thank you for choosing the Hampton Inn for your stay while in Augusta area. It was great to hear that your stay was acceptable and you were very pleased with our rooms and facilities. As we are not the newest Hampton Inn Hotel, we take pride in our housekeeping staff, who work hard in keeping our facilities clean... More 

Tampa, Florida, United States
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was disappointed by this Hampton Inn simply by the fact the rooms opened directly outside. The rooms met Hampton Inn standards, but I really didn't feel like this was a safe location. Tons of signs in the parking lot saying they weren't responsible - that is saying something IMO. Staff was friendly, but the place is overpriced. Also not a... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hampton Inn Augusta - Washington Road, responded to this review

Dear Bryan H, Thank you for sharing your review about your recent stay. We appreciate your feedback regarding the hotel. Though we are one of the original Hampton Inn's ever built, we have done many updates to stay ahead of the norm with our modern amenities and quality of service as you mentioned in your comments. Service and Cleanliness are... More 

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Additional Information about Hampton Inn Augusta - Washington Road

Address: 3030 Washington Road, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Augusta - Washington Road 2.5*
Number of rooms: 145
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Also Known As:
Hampton Inn Washington Rd Hotel Augusta
Hampton Inn Augusta
Augusta Hampton Inn
Hotel Style:
#5 Romantic Hotel in Augusta
#12 Business Hotel in Augusta

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