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Super 8 Augusta

2.0 of 5
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3026 Washington Road, Augusta, GA 30907 (Formerly National Inn)
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Super 8 Augusta
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Ranked #63 of 82 Hotels in Augusta
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189 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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1 review
1 of 5 stars Reviewed 5 days ago NEW

Gave us the keys to an ocupied room. Waited 20 mins or more to figure out the attendant had given the room we reserved away to a friend. In his words " for free" Charged twice for our room. Ended up being placed in a smoking room that was filthy. Shredded blankets. Loud wild crowd in parking lot and on... More 

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for taking the time to write your review of Super 8 on Washington Rd in Augusta, GA. Since I have spoken with you personally and was able to offer you some reassurance that I would handle your concerns, I would like to take a moment to apologize again for my employee's behavior. Customer service towards our... More 

Warner Robins, Georgia
1 of 5 stars Reviewed 1 week ago

Booked three nights stayed one and went elsewhere. Ever go on a trip and think all hotels are the same. Hopefully there are not anymore like this one out there. When I got to my room I went to put my drink in the fridge only to see this big block of ice where the freezer was supposed to be.... More 

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for your review of Super 8 on Washington Road in Augusta, Ga. It is very unfortunate that you had such an experience at Super 8. All of your issues during your stay have been addressed with my staff so that we can correct the areas our guest find at fault. I assure you that this Super... More 

Travelers are raving about these Augusta hotels

Trenton, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago

The room was horrible, there were no towels, no phone no running water in the sink. the bathroom had a Jacuzzi and it looked to be so dirty. The bathroom door looked like some one had kicked the door in. And you rude guest upstairs used my truck as a ashtray. The TV only got 4 channels. And to top... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for your review regarding your recent stay at Super 8 on Washington Rd in Augusta, GA. Allow me to apologize for your stay with us while on the road. As a manager I seek to correct and address all reviews that are posted about this hotel. I do hope that your issues were brought to our... More 

Nashville
3 of 5 stars Reviewed 1 week ago

The service was great, but the room was mediocre. Toilet was crooked, the tub was missing the front cover, the faucet was not affixed. Maintenance was definitely needing TLC.

Review collected in partnership with Super 8

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for your review of Super 8 on Washington Road in Augusta, Ga. I am glad Super 8 was able to accommodate you 'in a pinch'. We certainly understand that some of our guest just need a clean and moderately priced room for a night or two whether they are passing through town or whatever the case... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When we presented a mishap or asked for more towels, the staff was right there making us happy. The manager, Mrs. Tara, has been helpful and made sure that we had everything we needed in order to enjoy our stay. The housekeepers were there everyday to provide us with what we needed and if they didn't have the item on... More 

Was this review helpful? Yes 1
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you Anna for your review of Super 8 on Washington Road. We are pleased to hear that your visit with our hotel was a friendly experience. It is our intention from all of the staff to provide a pleasant experience for our guest. I am happy to hear you enjoyed our breakfast selection and to hear that... More 

Roseland nj
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The manager is very professional and assisted me in locating a BETTER HOTEL Through Wyndham program i do not know what it will take for a make over for this hotel but its hard and not fair to your employees to sell a room in this environment and status The rooms are not clean…. holes in the walls; flies greet... More 

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for your review of Super 8 on Washington Rd. Thank you for allowing me to assist you in finding a hotel to your liking within our group at Microtel. I do apologize for your inconveniences while visiting our hotel. Your concerns have been addressed and duly noted as we are working to provide a much better... More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

Was visiting a few days in town ,,always love to stay here ! me and my family are always welcome with big smiles and great customer service .. the receptionist Janelle is very accommodating and the manager is always on hand to make sure our stay is everything we expected... rooms are comfortable and up to standards....

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Jaime, thank you for your review. We are pleased to hear that you enjoy staying at Super 8. Always feel free to let us know when you are visiting so that we may continue to provide you with a relaxing stay and experience. I will share your review with Janette so that she will know our guest appreciate... More 

Augusta, Georgia
1 review
3 of 5 stars Reviewed 4 weeks ago

This room smelled. The Jacuzzi they charged me more for was a rundown tub that I would question bathing my dog in. I had no choice but to stay because I spent the last bit of cash I had on me for the room and dinner. Which I was saving for lunch the next day but was not able to... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for taking the time to express your displeasure with your recent visit to Super 8. On behalf of the hotel I do apologize for not providing you with one of our better jacuzzi suites. Should you wish to visit with us again I would welcome you calling me ahead of time so that I can personally... More 

Augusta, Georgia
1 review
3 of 5 stars Reviewed 4 weeks ago

Need to put more towels and there were half to half milk for breakfast like cheese old and they didn't apologize for it

Review collected in partnership with Super 8

Was this review helpful? Yes
Tara C, Assistant General Manager at Super 8 Augusta, responded to this review

Dear Guest, Thank you for your review. I apologize for your experience at our hotel. As Manager I inventory and inspect our breakfast items to assure that all guest enjoy the continental breakfast provided each morning. Upon visiting us again at Super 8 please bring it to our attention immediately when you have any concerns or issues with us. Your... More 

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