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Courtyard by Marriott Augusta

3.0 of 5 1045 Stevens Creek Road, Augusta, GA 30907
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Courtyard by Marriott Augusta
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Courtyard by Marriott Augusta
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Courtyard by Marriott Augusta
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104 reviews from our community

Traveler rating
    20
    43
    22
    11
    8
See reviews for
28
13
8
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newark, Delaware, United States
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

"For a few Pennies More," I could have stayed some place decent. I have since found out that this Courtyard was build in the 1970's and looks like a throwback to "Hot Shops Junior Era." The HVAC System sounded like a Turbo Prop on take-off, it vibrated so much. They have no elevator, so forget rooms on the second floor.... More 

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Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not as good this time! The carpets didn't appear to be vacuumed and looked as if they could use a cleaning. The bathroom floor was not clean. The bath tub was not clean. We only stayed Thanksgiving eve and checked out that morning so my wife didn't have a chance to point out these things to the cleaning lady.

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Dear Randolph T, Thank you for staying with us and for your review of our hotel. It sounds like we were not on our best game when you stayed with us, and I do apologize. We don't want any of our guests to feel that way about the room. Please feel free to contact me at the hotel with the... More 

Huntsville, Alabama
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed November 2, 2014

We have stayed here twice in the past two months and it has the most comfortable beds of any hotel we have ever stayed in. They have a great staff who is very friendly and accommodating. Clean, comfortable, friendly and reasonably priced. Can't get much better than that!

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Thank you so much! We appreciate your cheerful comments! Laura More 

Charleston, South Carolina
1 review
3 of 5 stars Reviewed October 23, 2014

When available, I basically only stay at Courtyards. This is probably my least favorite Courtyard I've stayed in. I can't blame the hotel for everything, but there was some type of family reunion and the noise level was off the charts. It took several complaints to get the guest in the floor below to stop being so loud. The halls... More 

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hello and thank you for your honest feedback about your stay with us. It sounds like we missed several opportunities while you stayed with us, and I am so sorry about that. I will share the information with the staff so that we can move forward to improvement. It is great to hear that the front desk took care of... More 

Greenville, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 2, 2014

Stayed with my husband and two children. The Sunday morning breakfast was delicious and they were very accommodating when I asked for a first floor room. Odd with the sliding glass doors to parking lot, but they are locked so you can't open them. Pool was clean and children 3 and 5 thoroughly enjoyed.

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Vicksburg, Mississippi
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 23, 2014

Unfortunately this hotel did not meet my expectations. I travel alot and the Marriott is my least favorite at this point, although, the beds were extremely comfortable. We had a King Room and it wasn't very spacious. The workout area was very accomodating with weights, tredmills and an eliptical. I was pleased but expected more from this hotel.

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hi Carla, Thank you for your review of our hotel. I am glad you liked the beds, and that the fitness center met your needs. We appreciate your business, and hope that you stay with us again. Please contact me directly at the hotel if you ever need anything, or if you find yourself in Augusta again. Thank you! Laura More 

Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 14, 2014

This was just odd. Two-story property and had to use the stairs because there was no elevator. Rachel was very friendly and booked me a room right near the stairs. Room was clean and the staff was exceptionally friendly so it meets the basic criteria for a decent stay.

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hello! I am so pleased to hear that Rachel gave such outstanding service! That is our goal, and I will make sure she is aware of your pleasant comments! I do apologize that we do not have an elevator, but we have plents of associates to help with luggage if needed. Or, if you need to be on the first... More 

Tampa, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 27, 2014

I stayed at this hotel last week, while on business in Augusta. The people that work at this hotel were fabulous!!! The people that run the little cafe in the lobby were amazing! I will say.. The cafe prices were a little expensive. The rooms were just your average hotel room. The a/c and fridge were kind of loud (especially... More 

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atlanta
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014 via mobile

I will never stay at this hotel again. It has no elevator and I had to make several trips to carry my luggage upstairs. Two of the housekeepers were extremely loud and shared their personal business in front of my door. They cursed for about 15 minutes straight. I thought it was very unprofessional and I'm glad my children were... More 

Was this review helpful? Yes 1
CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Dear JonINmn, Thank you for your honest feedback regarding your stay. We appreciate all types of feedback, as that is how we improve our service. Please contact me directly at the hotel to discuss your stay in more detail. I am so sorry for your less than stellar experience, and I assure you that is not the experience we want... More 

2 reviews
3 of 5 stars Reviewed June 30, 2014

We stayed in a King w/ a couch. The room was pretty spacious. The room appeared to be clean and smelled refreshing after housekeeping cleaned on our 2nd night. The air conditioner made too much noise. It sounded like water splashing throughout the night. The fire alarm flashed throughout the night as well which was located directly over our heads.... More 

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

HI Briana! Thanks for your response! I am glad your found your room spacious and clean! We do change all linens on each checkout, and as part of Marriott's Green Initiative to conserve resources, we change sheets on every third night if you are staying over. We are happy to change linens at any time per our guest's request. I... More 

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Additional Information about Courtyard by Marriott Augusta

Address: 1045 Stevens Creek Road, Augusta, GA 30907
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Augusta 3*
Number of rooms: 118
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Also Known As:
Courtyard By Marriott Augusta Hotel Augusta
Courtyard Augusta
Augusta Marriott
Augusta Courtyard

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