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All 79 Augusta hotels

Courtyard by Marriott Augusta

3.0 of 5 Hotel   |   1045 Stevens Creek Road, Augusta, GA 30907
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Ranked #24 of 79 Hotels in Augusta
A recent review
3 of 5 stars reviewed 1 week ago
Kwinn107 Charleston, South Carolina
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102 reviews from our community

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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charleston, South Carolina
1 review
3 of 5 stars Reviewed 1 week ago

When available, I basically only stay at Courtyards. This is probably my least favorite Courtyard I've stayed in. I can't blame the hotel for everything, but there was some type of family reunion and the noise level was off the charts. It took several complaints to get the guest in the floor below to stop being so loud. The halls... More

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hello and thank you for your honest feedback about your stay with us. It sounds like we missed several opportunities while you stayed with us, and I am so sorry about that. I will share the information with the staff so that we can move forward to improvement. It is great to hear that the front desk took care of... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've been here a week so far and until tonight would have given this hotel a better review. The Bistro staff in the morning are superb! However, tonight just as I was about to go to sleep I saw a huge cockroach on the bedroom wall.

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hello, Thank you for staying with us at the Courtyard. I am glad that everyone you encountered at the Bistro did a great job for you. I apologize for the pest issue that was in your room, and I hope that you contacted us while you were here so that we could take care of the matter. I am so... More

Greenville, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed with my husband and two children. The Sunday morning breakfast was delicious and they were very accommodating when I asked for a first floor room. Odd with the sliding glass doors to parking lot, but they are locked so you can't open them. Pool was clean and children 3 and 5 thoroughly enjoyed.

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Vicksburg, Mississippi
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 23, 2014

Unfortunately this hotel did not meet my expectations. I travel alot and the Marriott is my least favorite at this point, although, the beds were extremely comfortable. We had a King Room and it wasn't very spacious. The workout area was very accomodating with weights, tredmills and an eliptical. I was pleased but expected more from this hotel.

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hi Carla, Thank you for your review of our hotel. I am glad you liked the beds, and that the fitness center met your needs. We appreciate your business, and hope that you stay with us again. Please contact me directly at the hotel if you ever need anything, or if you find yourself in Augusta again. Thank you! Laura More

Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 14, 2014

This was just odd. Two-story property and had to use the stairs because there was no elevator. Rachel was very friendly and booked me a room right near the stairs. Room was clean and the staff was exceptionally friendly so it meets the basic criteria for a decent stay.

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hello! I am so pleased to hear that Rachel gave such outstanding service! That is our goal, and I will make sure she is aware of your pleasant comments! I do apologize that we do not have an elevator, but we have plents of associates to help with luggage if needed. Or, if you need to be on the first... More

Tampa, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 27, 2014

I stayed at this hotel last week, while on business in Augusta. The people that work at this hotel were fabulous!!! The people that run the little cafe in the lobby were amazing! I will say.. The cafe prices were a little expensive. The rooms were just your average hotel room. The a/c and fridge were kind of loud (especially... More

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atlanta
1 review
1 of 5 stars Reviewed July 26, 2014 via mobile

I will never stay at this hotel again. It has no elevator and I had to make several trips to carry my luggage upstairs. Two of the housekeepers were extremely loud and shared their personal business in front of my door. They cursed for about 15 minutes straight. I thought it was very unprofessional and I'm glad my children were... More

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Dear JonINmn, Thank you for your honest feedback regarding your stay. We appreciate all types of feedback, as that is how we improve our service. Please contact me directly at the hotel to discuss your stay in more detail. I am so sorry for your less than stellar experience, and I assure you that is not the experience we want... More

2 reviews
3 of 5 stars Reviewed June 30, 2014

We stayed in a King w/ a couch. The room was pretty spacious. The room appeared to be clean and smelled refreshing after housekeeping cleaned on our 2nd night. The air conditioner made too much noise. It sounded like water splashing throughout the night. The fire alarm flashed throughout the night as well which was located directly over our heads.... More

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

HI Briana! Thanks for your response! I am glad your found your room spacious and clean! We do change all linens on each checkout, and as part of Marriott's Green Initiative to conserve resources, we change sheets on every third night if you are staying over. We are happy to change linens at any time per our guest's request. I... More

GA,
Top Contributor
131 reviews 131 reviews
39 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed June 28, 2014

this is a much smaller courtyard than the typical one. It is well located close to many resturant options. it has only two floors. Rooms are new and renovated. Hall way seems to be undergoing work as carpets are stained. Staff is friendly. if you are looking for a elevator than this hotel does not have one . Don't see... More

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CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Hello! Thank you for your positive comments on our hotel and our staff! We are centrally located in Augusta next to lots of great restaurants, and we do have our own onsite restaurant in the hotel - The Bistro. We serve a freshly made for you breakfast, and we are also open for dinner and drinks each night. I hope... More

Top Contributor
52 reviews 52 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 24, 2014

Great place to stay while in town on business. The lobby is designed with the new Courtyard look and interactive screen in the lobby. Starbucks bar for drinks and breakfast. USA paper was delivered to my room? That has not happend in some time. Great service! The gym is an average hotel gym but the fact that the temperature was... More

Was this review helpful? Yes
CYAUGUSTA, General Manager at Courtyard by Marriott Augusta, responded to this review

Wow! I am so excited to hear that you had such a wonderful stay! Our staff is fantastic, and we work very hard to make sure all of our guests have and enjoyable experience at our hotel. Thank you for the great feedback, and I hope we see you again! Laura More

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Additional Information about Courtyard by Marriott Augusta

Address: 1045 Stevens Creek Road, Augusta, GA 30907
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Augusta 3*
Number of rooms: 118
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Also Known As:
Courtyard By Marriott Augusta Hotel Augusta
Courtyard Augusta
Augusta Marriott
Augusta Courtyard

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