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Baymont Inn & Suites Augusta

2.5 of 5
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629 NW Frontage Rd, Augusta, GA 30907
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Baymont Inn & Suites Augusta
Best prices for: 1 room 1 guest
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Ranked #40 of 82 Hotels in Augusta
A recent review
4 of 5 stars reviewed 6 days ago
Felithia
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378 reviews from our community

Traveler rating
    87
    94
    90
    65
    42
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128
58
32
107
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (378)
  • Mar-May only
    (101)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (85)
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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here during the masters and it was more than what we expected. Let's see check in went really fast . Once we got to our room our suite was very nice and smelled very clean. I really have to express how helpful and courteous the workers are . We have already booked for next year and if you... More 

Was this review helpful? Yes
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thank you so much for taking the time out and placing your review. We really enjoyed you during masters and we are so delighted that you will be back next year. We will make sure that your stay next next year will be as good as this year. Thanks again Shameka More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I stay here every other week and its always customer friendly. World class customer service as we like to say in the call center business. I will always be a dedicated customer as long as I continue to get the customer service that I get every single time

Was this review helpful? Yes
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thanks again for posting another review for my property your feed back means everything to us we are a growing property and we will make sure that we are providing you with the constent consideration and advice for being so dedicated . Shameka Brown General Manager Baymont Inn & suites Augusta Ga More 

Ninety Six, South Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

For $53 a night this was great. The beds were heavenly, great hot water, and the breakfast was good. That said only three items detracted from the perfect stay: 1) the room had a notable odor... unsure as to what. 2) the breakfast eggs tasted like cheap butter but the waffles made up for it. 3) the internet was very... More 

Was this review helpful? Yes
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thanks for you review, We are happy that you enjoyed your stay with us. Our breakfast menu is one of our guest favorite and if there are any suggestions that you have for our hotel I will be more and happy to pass them own to upper managment. Thanks again Shameka More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I am so glad that I decided to stay here at the Baymont Inn & Suites and experience it for myself. SHAMEKA BROWN Manages the hotel very well. She is SO AWESOME. I just love her so much and the way that she manages the hotel. She goes above and beyond to make sure each of her guest are satisfied.... More 

Was this review helpful? Yes
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thanks for staying at my property, you are so wonderful aswell and I apreciate all of the support for my property. I try my hardest to get to know each and everyone of my guest personally and getting to know you has been a very fun and motivational journay. I will take all the advise that you have... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I wanted to let it be known about the exceptional service I continue to receive at this hotel. I travel for business quite regularly to Augusta. I must say the managent and staff are consistently pleasant even in the mist of problems that arise big or small. Today, I realized i did not have enough towels in my room. I... More 

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Top Contributor
70 reviews 70 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately, what you're reading in the negative reviews is true. I spend 200+ nights in road. This is another one of those hotels I like to call "no one cares." The front desk all hang out like they're at home with their friends. There is NO management to take care of anything. The hotel is run down. I did find... More 

Was this review helpful? Yes
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, I deeply apologize that you feel like no one cares about this hotel but I can assure you that me as the general manager I care deeply about this hotel. I took this weekend off but usually I work six days a week just to make sure that all of my guest needs are met. I will watch... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Upon entering the hotel I was not greeted by any office staff at all the lobby was a very dark I had to wait about 10 minutes before the general manager Shamika to enter I was not greeted by a hello how are you doing I was not greeted by any welcoming feeling it was very dark upon entering the... More 

Was this review helpful? Yes 1
Lutz, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Thank you Shameka for ensuring that our stay during Masters week was PERFECTO!!!! I was hesitant to stay here because of previous reviews, but after talking to Shameka, she assured me that I would not be dissappointed. Our room was exceptionally clean, dusted, all lights working, air conditioning was cool and quiet, bed was comfortable, carpet was clean, bath was... More 

Was this review helpful? Yes 1
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, It was an honor to have you and your husband as guest at our hotel. You guys were great!. We will be looking forward to you guys next year and I can promise you that the home made mac and cheese will be even better next year!!. I will take all of the advise that you guys gave... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I would like to start off by saying that the staff here are very friendly and helpful. Thanks for all your help and advice on places to visit and eat. The beds here are so comfortable. Then the breakfast was so tasty. I would recommend this hotel to all my friends and family. Thanks for a great stay. Hope to... More 

Was this review helpful? Yes 1
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