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Hilton Garden Inn Augusta GA

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1065 Stevens Creek Road, Augusta, GA 30907
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Hilton Garden Inn Augusta GA
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Hilton Garden Inn Augusta GA
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252 reviews from our community

Traveler rating
    139
    74
    24
    11
    4
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76
33
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107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Staff was super friendly especially the front desk. Nice bar right in the lobby. Also provided free shuttles to and from the Masters Tournament. Which I forgot you can't take your cell phone too so our shuttle driver Amanda was kind enough to hold my phone for me and she didn't even sell it on Craigslist!

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Estero, Florida
Top Contributor
94 reviews 94 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This past weekend my dad and I went to the Masters in Augusta Georgia through our travel club. We had an absolute blast! We stayed at the Hilton Garden Inn which was only about 2 miles from the golf course. The hotel staff was incredibly friendly and welcoming. When we first arrived we were pre checked into our room and... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I used the Hilton Garden in for some of my Masters Packages and loved it! The hotel is much nicer than your typical Hilton Garden Inn, the lobby is gorgeous and they really went over an above to have extra treats and amenities for Masters week. The staff was also laden with true southern charm, friendly and sincerely striving to... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel was great, everyone was friendly and helpful, would definitely stay there again. Restaurant was also good. Check in and out quick and efficient. They gave out a list of recommended restaurants and highlighted the local ones which we like to frequent.

Review collected in partnership with Hilton Garden Inn

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Greenville
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firm clean, fresh linens, and comfortable beds best night sleep after a week of vacationing and staying at other hotels. Rating above average for beds and size of room, loved the separate living area and pull out couch, but no free breakfast ($10.95 pp buffet food choices were same at regular and free Hampton Inn) prevented us from giving top... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago

...didn't receive the service i've had at other hilton hotels; a lot of questions were left unresolved by staff.i was asked to add more characters to my review so i'm trying to add them through exhausting my time and limited abilities on the computer.

Review collected in partnership with Hilton Garden Inn

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hgimgr, General Manager at Hilton Garden Inn Augusta GA, responded to this review

Del, Thank you for taking the time to review the HGI Augusta. We pride ourselves on having a staff that is not only friendly but helpful in meeting and exceeding the needs of our guests. I apologize that is not what you encountered. I would like to address these concerns however your review does not give me any details. Can... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We spent one night there, all I can say i hotel is nice beds are the worst I have ever been in ever. As I went online to do this review I see one a few weeks ago. I should have looked here first. I am going to be doing this trip several times over the coming months going to... More 

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Knoxville, Tennessee
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Considering the snow storm I encountered the staff at this facility made sure everyone coming off the road had whatever they needed! Excellent staff and good facilities. Was unable to access my truck bed where my suitcase was (Tailgate was Frozen and cover on bed), the front desk staff provided me with whatever I needed, toothbrush, toothpaste, Comb, etc. Then... More 

Review collected in partnership with Hilton Garden Inn

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hgimgr, General Manager at Hilton Garden Inn Augusta GA, responded to this review

Thank you for taking the time to write such a great review. We daily try to instill in our staff the importance of going above and beyond for our guests so I am extremely pleased to hear that they are living it out. Hilton Garden Inn PROMISES to do whatever it takes to make sure our guests are satisfied with... More 

Woodstock, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 6, 2015

Looks great, lobby is inviting and registration person very friendly and helpful. We stopped here for one night during a weekend trip and everything seemed great when we arrived. However the bed is the most uncomfortable bed. I could have gotten more rest if we had chose to just sleep in the car!! This was a personal trip but I... More 

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hgimgr, General Manager at Hilton Garden Inn Augusta GA, responded to this review

Thank you for your honest feedback of the hotel. I am thankful that the lobby was inviting and most of all that the staff was friendly and helpful. I so apologize that you did not get a good night’s rest. Please know that I have heard your complaint and will take this to heart when we start the renovation process.... More 

Tupelo, United States
1 review
5 of 5 stars Reviewed March 2, 2015

I had a wonderful experience staying at this hotel after driving long hours in rain traveling back to MS. The amenities are plentiful. I didn't want to get back into my vehicle to find food and wine, so all these features were at my fingertips under one roof. I was so grateful for that! I checked a few other hotels... More 

Review collected in partnership with Hilton Garden Inn

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