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Candlewood Suites Augusta

Certificate of Excellence
2.0 of 5
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1080 Claussen Rd, Augusta, GA 30907
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Candlewood Suites Augusta
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Ranked #4 of 82 Hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Anonymous62541
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135 reviews from our community

Traveler rating
    93
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    18
    4
    1
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36
14
10
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (135)
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    (26)
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    (50)
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  • Dec-Feb only
    (26)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Room was great Staff was amazing. Miranda the front desk agent who checked us in was the nicest front desk person we have ever met. She told us about all of the free stuff we could use. The WiFi was slow but all in all the trip was great.

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Top Contributor
79 reviews 79 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff are personable and helpful. The stay is quiet and comfortable and near all the attractions without being right in the middle of them. A great place to stay for several nights or several weeks!

Was this review helpful? Yes 1
Betty C, General Manager at Candlewood Suites Augusta, responded to this review

Thank you so much for taking the time to write a review for our hotel. We use the feedback on our hotel from the reviews to train our employees for a better stay for future guest. Time is valuable this day and age and we know you took some time to write the review... again THANK YOU SO MUCH, BETTY... More 

Hilton Head, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The candlewood suites in Augusta is the best hotel around. The front desk staff is awesome and really helped us out. The housekeepers are the best around. I have been to many hotels and this one by far was the cleanest. Great time and great stay! Recommend this place to anyone to the Augusta area.

Was this review helpful? Yes 1
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your kind words about the Candlewood Suites in Augusta! We are always happy to hear that our staff went above and beyond to ensure you had a wonderful stay. It is an honor to hear you found our hotel to be the cleanest hotel you have stayed at. We hope to see you again soon if you... More 

North Charleston, SC
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 24, 2015

It was raining badly the night were were supposed to head home from Atlanta, and we decided to finally get off the road until morning. I purposely chose this hotel because knew it would have a (complimentary) washer and dryer so I could have something clean in the morning. Booking was easy as we did it through our IHG App... More 

Was this review helpful? Yes 1
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Our staff would like to thank you for your kind words about Candlewood Suites Augusta! We are happy to hear you enjoined some of our free amenities including our free washer and dryer. It is unfortunate to hear the internet was not working at the speed you expected, however we will be sure to address the issue with our tech... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

The abundant freebies by themselves would make this a great place to stay, but when you add in the low price, the friendly staff, and the size and condition of the rooms make this the best deal out there. You can't beat free laundry! I really loved the staff though, since I was here for over 18 months, they took... More 

Was this review helpful? Yes 2
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your kind words about Candlewood Suites Augusta. It is always wonderful to hear from our guest, and we love that you were with us for an extended period. We try and make our guest feel like they are home away from home. We are excited to hear you enjoined all of the free amenities we have to... More 

1 review
4 of 5 stars Reviewed February 15, 2015 via mobile

We have been here for a month already! Staff is helpful and professional. Rooms are really quiet except for the trains that pass by. Very pet friendly, we have 2 labs! Manager took care of us upon arrival and staff makes sure we are always comfortable.

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Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you very much for all you kind words about Candlewood Suites Augusta! It is always wonderful to hear feedback from our guest. We are so pleased to hear you are enjoying your room and our staff has taken care of your needs. We like to consider our self your home away from home, and being pet friendly is just... More 

1 review
5 of 5 stars Reviewed February 1, 2015

Great place to stay, front desk is amazing, all the free amenities are great and very clean! Also, great rates for all that you get! Recommend to anyone staying in Augusta, GA! We always choose the Candlewood suites.

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for all the kind words about our property. We love to hear that our guest find the staff friendly and the room clean. With free laundry, free gym, free hbo, free movie rental, free coffee, and much more we hope to make our hotel feel like a home away from home. We hope to see you again soon.... More 

Augusta, Georgia, United States
1 review
2 of 5 stars Reviewed January 19, 2015

I was told that I got a discount of $89 a night because I worked at Bridgestone I stayed 2 nights & got charged $214 after a couple days & I cant find my receipt so there's no way to solve my problem other than that my stay was great the room are very spacious staff is very friendly

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

First of all thank you for taking the time to write us a review about your experience. I am very sorry to hear you were over charged, however you do not need your receipt i will be more then willing to correct the issue for you. Please call the hotel and speak with me personally and i will take take... More 

1 review
5 of 5 stars Reviewed January 14, 2015

We travel alot and have stayed in many hotels. We travel with two big dogs so finding a nice hotel at a reasonable price is not easy. The first thing I noticed when we walked in the door was the nice smell. That doesn't happen often in hotels. I thought it is probably just the lobby, and the room will... More 

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Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for all of your kind words about our hotel. It is always so wonderful to hear that our front desk takes good care of the guest needs and our housekeeping staff keeps the rooms clean and smelling nice. We are so happy we could accommodate you and your pets. As an animal lover myself i know how important... More 

tennessee
Top Contributor
447 reviews 447 reviews
43 hotel reviews
423 helpful votes 423 helpful votes
5 of 5 stars Reviewed December 8, 2014

On a recent trip to Augusta, I was looking for a nice hotel that was reasonably priced. I needed a good mid-range price. Based on the reviews I read here, I decided on the Candlewood Suites. There were a lot of hotels that were less expensive and several that were much more expensive, but for total value, this looked like... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to writer us a review. It is always so wonderful to hear that our staff is friendly and professional. We are so glad to hear you enjoined all of our amenities! Also it is always wonderful to hear our housekeeping staff is doing a wonderful job of keeping our property clean. We hope to... More 

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