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All 79 Augusta hotels

Candlewood Suites Augusta

2.0 of 5 Hotel   |   1080 Claussen Rd, Augusta, GA 30907
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Ranked #5 of 79 Hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Tennessee50plus tennessee
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126 reviews from our community

Traveler rating
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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tennessee
Top Contributor
411 reviews 411 reviews
39 hotel reviews
354 helpful votes 354 helpful votes
5 of 5 stars Reviewed 1 week ago

On a recent trip to Augusta, I was looking for a nice hotel that was reasonably priced. I needed a good mid-range price. Based on the reviews I read here, I decided on the Candlewood Suites. There were a lot of hotels that were less expensive and several that were much more expensive, but for total value, this looked like... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to writer us a review. It is always so wonderful to hear that our staff is friendly and professional. We are so glad to hear you enjoined all of our amenities! Also it is always wonderful to hear our housekeeping staff is doing a wonderful job of keeping our property clean. We hope to... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The Candlewood Suites in Augusta, GA has become my preferred hotel in Augusta. I have stayed at this location at least half a dozen times in the last 2 years and have not had a bad experience. As a business traveller who spends extend time on the road, I appreciate little conveniences like the kitchen and free laundry. The WiFi... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your kind words about our staff. It is always refreshing to hear how good a guest experience is. Having a kitchen is your room is very convenient for our long term guest. Plus we always love a repeat customer. We look forward to seeing you again! Christina Bishop Operations Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice room, clean, smelled good, awesome location. Service was above and beyond. I made my reservation over the phone and initially questioned the room only having 1 bed for me and my mom to share,was offered a rollaway but declined because I thought it was an extra cost. Got there to check in everything was smooth and such a... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your kind words about our staff. It is refreshing to hear the check-in process was quick and easy. We also love to hear the staff went above and beyond by putting the upright bed in for you. Happy Thanksgiving and we look forward to seeing you again if your ever traveling in Augusta! Christina Bishop Operations Manager More 

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed November 9, 2014

I stayed here for business reasons and was not very impressed with the hotel. The staff were great, always helpful and seemed to want to solve any issue's I may have. The hotel is very close to train tracks and has industrial places all around it. It is very well situated for eating or getting o the expressway. The hotel... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your kinds words about our staff. It is always good to hear the front desk and housekeeping department are going out of the way to make our guest happy. I apologize about the experience you received in our free washing room. I will address this issue with our maintenance department and be sure it is resolved. We... More 

Leland, North Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 27, 2014

After the glowing reviews I was disappointed in the property. We only stayed for one night so did not avail ourselves of all the facility had to offer. Pros-very clean, helpful staff, good kitchen facilities Cons-hear the people in the room above, bed in too narrow an alcove so I had to climb to the foot of the bed to... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

We consider reviews of actual customers to be an important part of our business because it reflects upon how well we serve our customers. Thank you for sharing the good, the bad and thankfully no ugly. We will continue to work extremely hard to please everyone who comes though doors. Christina Bishop Operations Manager 706-733-3300 More 

Clemson, South Carolina
1 review
5 of 5 stars Reviewed October 22, 2014

We have stayed at Candlewood Suites in other cities and did not enjoy it nearly as well as here in Augusta, GA. I was impressed with the staff upon check in, they were attentive and listened to my concerns and actually took action without my asking. The room was very clean and well stocked. It has to be the cleanest... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for all your kind words about our property. It is always wonderful to hear the staff was responsive to your needs at check in. It is always so refreshing to hear what a wonderful job my housekeepers are doing in the room! We look forward to seeing you again soon! Christina Bishop Operations Manager More 

Rockford, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed October 20, 2014

Stayed here for 3 nights. Staff was extra friendly and the room was great. Staff was quick to assist with extra pillows and always greeted us as we came and went. Having the kitchen in the room was great as well. Thanks for a great stay

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your wonderful words about our staff. It is always so awesome to hear our team is going out of there way to make our guest at home. At I.H.G our motto is great hotels guest love. It is always nice to have a kitchen to make things easier for our long term guest. See you again soon!... More 

Richeyville
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 13, 2014

Best place we have stayed in many years. Staff was excellent, Friendly always a smile. Management went out of their way to help us make the money we had for rooms work for everyone involved. Kitchens were well stocked with all the things you would ever need to cook for yourself if you would like. Ice makers in the refrigerators... More 

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Wow! Reading the wonderful things a guest has to say about our hotel is always a great way to start my morning. I am so pleased you found our staff friendly and always with a smile. Also it is refreshing to hear management went out for there way to help you with the rate. The fully stocked kitchen is a... More 

Genoa, Nevada
2 reviews
5 of 5 stars Reviewed October 10, 2014

Once again our stay in Augusta was enhanced by the staff at Candlewood Suites. Especially Ms. Carter who once again went out of her way to make our stay more comfortable and enjoyable. I am in need of Physical Therepy in a pool and Ms. Carter contacted the local YMCA(I am a member) and got me all the information needed.... More 

Was this review helpful? Yes
Betty108090, Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to write us a review. We love hearing about our customer service stills. Our customers are number one and we love for them to feel special. We are so happy you liked our brand. At IHG we strive for great hotels that people love. We are so glad you enjoyed your experience in Augusta... More 

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2014

Although we had a miscommunication with central reservation concerning the number of beds in the queen room (only one, not two as we expected), the pleasant staff quickly accommodated us with the most comfortable rollaway bed we have ever used. The a/c confused us a little as it automatically adjusted when we left the room. After adjusting the thermostat to... More 

Was this review helpful? Yes
Christina B, Front Office Manager at Candlewood Suites Augusta, responded to this review

We are glad that you enjoyed the comforts of Candlewood Suites including our free laundry room, spacious suites with full size kitchen, and workout center. Our staff knows the importance of making our guests feel at home. Thank you for sharing your experience with others. Christina Bishop Operations Manager More 

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Additional Information about Candlewood Suites Augusta

Address: 1080 Claussen Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Augusta 2*
Number of rooms: 80
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Also Known As:
Candlewood Suites Augusta Hotel Augusta
Candlewood Augusta
Augusta Candlewood Suites
Hotel Style:
#4 Business Hotel in Augusta
#6 Best Value Hotel in Augusta
#7 Family Hotel in Augusta

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