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All 79 Augusta hotels

Candlewood Suites Augusta

2.0 of 5 Hotel   |   1080 Claussen Rd, Augusta, GA 30907
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83%
Ranked #6 of 79 hotels in Augusta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
niki k Honolulu, Hawaii
  • Reviews (109)
  • Photos (46)
  • Amenities
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  • Room tips (14)
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109 people have reviewed this hotel

Traveler rating
    73
    16
    16
    3
    1
See reviews for
29
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 1 week ago

From the moment I stepped in the front door I felt like I was almost at home. I was greeted with a warm friendly smile which continued every day that I was their. I loved that they had a full kitchen and even though there was no stove they had a convection oven I could use which let me make... More

Was this review helpful? Yes
Betty C, Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to write us a review! You love to hear from our guest. We are so glad you enjoyed you stay with us and it had you feel at home; After all our motto is consider us a home away from home. It is so refreshing to hear our staff was so polite to you... More

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I felt safe and comfortable. The room was beautiful, it had everything you needed including a stove. The employees were very friendly and always spoke when you walked by the desk. The bathroom was cleaner and the shower wasn't clogged. I would recommend this place to anyone. They had stuff like the honor pantry, movies to checkout and a DVD... More

Was this review helpful? Yes
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

First of all thank you for choosing us and for taking the time to write us a review! We are so glad you liked our hotel. We do have a unit of you to control our on a/c and are happy we were able to make you conformable. It is always so nice to hear our staff is meeting the... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We love this place! Are staying for a few weeks to a month. Super friendly staff; very courteous & knowledgeable. Super neat & clean. Great amenities - free laundry (amazing!), movies, gym, dishwasher in the room, nice pet walk & lots more. Thrilled we found this place!!! We highly recommend it!

Was this review helpful? Yes
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

Thank you so much for your kind words about our hotel. We love to hear how our staff is doing and its reassuring to know how friendly they are and that housekeeping is keeping your room clean. At Candlewood once you check in EVERYTHING else is free! We are so happy you like our amenities as we like to make... More

florida
Top Contributor
162 reviews 162 reviews
41 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here due to its proximity to a wedding. We booked a non smoking room, but when we got the room it wreaked of smoke, so the young lady at the desk moved us to a different (bigger) room, as Platinium Elite members we should have had an upgrade anyway. There was some problem's with the keys, use them... More

Was this review helpful? Yes
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

I see that you visited our business last week, We appreciate your conveying thoughts with the fellow consumers who hopefully might be our future satisfied customers as well. As you probably realize, consumer reviews are the number one determinant for influencing other consumers. Thanks and thanks again for your patronage. More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

We booked this hotel at the last minute. A family member was in the hospital in the area. Amanda, a member of the hotel staff was amazing. She made sure we had extra pillows and blankets for our children traveling with us. The room was very clean and comfortable. It was more warm and inviting than your standard room. We... More

Was this review helpful? Yes
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to write us a review. We love hearing about our customer service stills. Our customers are number one and we love for them to feel special. We are so happy you liked our brand. At IHG we strive for great hotels that people love. Our housekeepers go above and beyond to ensure the rooms... More

Sterling, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 23, 2014

I was so looking for a good night sleep but when we're arrived we were told that they were shuffling us off to the Jameson suits because people had changed their minds about checking out!!! This was Very disconcerting since we prepaid months in advance!! The Jameson is not the candle wood! To their credit they paid for our stay... More

Was this review helpful? Yes 2
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

First of all thank you for taking the time to write us a review. We use these to train our employees. I am so sorry we had to walk you over to the Jameson, because we are an extended stay hotel when a guest decides to stay longer we try and accommodate them. We do however try to make up... More

Augusta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014 via mobile

Really like layout. Quite a nice place. Very quiet.It had a very nice location. Christina was very helpful as was all the staff. If I have to go out of town for more stays I would use them again. I was really surprised that I could not hear the neibors. Then grill and gazebo were a nice touch also.

Was this review helpful? Yes 1
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

Thank you so much for writing a review about our hotel. I know with busy days its hard to find time. The first thing we do every morning is read our reviews. We love to hear from our valued guest. we are so glad you like our located. Being located off Washington road is wonderful, with all the restaurants and... More

Augusta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014 via mobile

We were in Augusta to move our daughter home. It was not a particularly happy move. I mentioned the circumstances to the lovely ladies, Christina and Amanda, who checked us in. The compassion and real care they both expressed was beyond special. To top it all off, our room was beautiful, sparkling clean, and inviting. We loved our stay!

Was this review helpful? Yes 1
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

We are honored by the review you posted about your experience with us and our staff. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you... More

Fort Drum, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

I was surprised by how friendly the front desk staff was. They showed great respect to me at all times. They were more than willing to offer help and information about the local area. Its nice to have someone tell you good morning everyday. Also to have them ask how your day is/was. They show that true southern hospitality and... More

Was this review helpful? Yes 1
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

Thank you for selecting us and for revealing your positive view of our business with others. We will never get tired of hearing that we please our treasured customers. We strive for our staff to go above and beyond for the needs of our guest. we are proud you could enjoy our Southern hospitality and hope you choose to stay... More

Tamarac, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

As a frequent guest at this hotel, I have enough time and experiences to assign an Excellent rating to the services rendered by the staff. The manager (Betty), staff, and the ovrall ambiance created by all personnel at this site far exceeds that which I experienced at most other suites I have staye at. As a frequent traveller nationwide and... More

Was this review helpful? Yes 1
Betty C, Public Relations Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to write us a review. We love to have repeat guest! We are so glad you find our hotel a place you can stay to get a friendly staff and a good nights rest. We try to go above and beyond for each one of our guest. We are glad you like to stay... More

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Additional Information about Candlewood Suites Augusta

Address: 1080 Claussen Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Augusta 2*
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Also Known As:
Candlewood Suites Augusta Hotel Augusta
Candlewood Augusta
Augusta Candlewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Augusta #5 Best Value Hotel in Augusta #9 Family Hotel in Augusta
Hotel Class
Official Description (provided by the hotel)
Pet friendly hotel is near Masters Tournament at Augusta National! Welcome to the Candlewood Suites Augusta. Our comfortable extended stay hotel in Augusta, Georgia is located right off I-20, convenient to many nearby attractions. Guests lodging at our Augusta hotel can travel easily to area attractions and activities with our location in the north part of Augusta. Our hotel is close to the Augusta National Golf Course, where the PGA Masters is played every spring. Other nearby attractions include the National Science Center, the Augusta Riverwalk, the Augusta Golf Hall of Fame and historic downtown Augusta. If you're traveling on business in Augusta, Georgia, our hotel is within 10 miles of many area businesses, including Comcast, John Deere, Club Car, Serta and University Hospital. In addition, business travelers can stay connected with complimentary high-speed Internet access in all rooms and an on-site business center. Consider us home when you stay at our well-equipped hotel. Our Augusta Candlewood Suites helps you feel comfortable with amenities that include complimentary laundry services, an on-site convenience store and a fitness center. Your extended stay at our Augusta hotel can be enjoyed with suites featuring fully equipped kitchens. Make your reservations today at our Augusta hotel, where you can enjoy a convenient location and amenities that help you feel at home. ... more   less 
Number of rooms
80

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