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All 79 Augusta hotels

Candlewood Suites Augusta

2.0 of 5 Hotel   |   1080 Claussen Rd, Augusta, GA 30907
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Ranked #5 of 79 Hotels in Augusta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
zultr Columbus, Ohio
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123 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here for business reasons and was not very impressed with the hotel. The staff were great, always helpful and seemed to want to solve any issue's I may have. The hotel is very close to train tracks and has industrial places all around it. It is very well situated for eating or getting o the expressway. The hotel... More

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your kinds words about our staff. It is always good to hear the front desk and housekeeping department are going out of the way to make our guest happy. I apologize about the experience you received in our free washing room. I will address this issue with our maintenance department and be sure it is resolved. We... More

Leland, North Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After the glowing reviews I was disappointed in the property. We only stayed for one night so did not avail ourselves of all the facility had to offer. Pros-very clean, helpful staff, good kitchen facilities Cons-hear the people in the room above, bed in too narrow an alcove so I had to climb to the foot of the bed to... More

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

We consider reviews of actual customers to be an important part of our business because it reflects upon how well we serve our customers. Thank you for sharing the good, the bad and thankfully no ugly. We will continue to work extremely hard to please everyone who comes though doors. Christina Bishop Operations Manager 706-733-3300 More

Clemson, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at Candlewood Suites in other cities and did not enjoy it nearly as well as here in Augusta, GA. I was impressed with the staff upon check in, they were attentive and listened to my concerns and actually took action without my asking. The room was very clean and well stocked. It has to be the cleanest... More

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for all your kind words about our property. It is always wonderful to hear the staff was responsive to your needs at check in. It is always so refreshing to hear what a wonderful job my housekeepers are doing in the room! We look forward to seeing you again soon! Christina Bishop Operations Manager More

Rockford, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights. Staff was extra friendly and the room was great. Staff was quick to assist with extra pillows and always greeted us as we came and went. Having the kitchen in the room was great as well. Thanks for a great stay

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Thank you for your wonderful words about our staff. It is always so awesome to hear our team is going out of there way to make our guest at home. At I.H.G our motto is great hotels guest love. It is always nice to have a kitchen to make things easier for our long term guest. See you again soon!... More

Richeyville
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 13, 2014

Best place we have stayed in many years. Staff was excellent, Friendly always a smile. Management went out of their way to help us make the money we had for rooms work for everyone involved. Kitchens were well stocked with all the things you would ever need to cook for yourself if you would like. Ice makers in the refrigerators... More

Was this review helpful? Yes
Christina B, Manager at Candlewood Suites Augusta, responded to this review

Wow! Reading the wonderful things a guest has to say about our hotel is always a great way to start my morning. I am so pleased you found our staff friendly and always with a smile. Also it is refreshing to hear management went out for there way to help you with the rate. The fully stocked kitchen is a... More

Genoa, Nevada
2 reviews
5 of 5 stars Reviewed October 10, 2014

Once again our stay in Augusta was enhanced by the staff at Candlewood Suites. Especially Ms. Carter who once again went out of her way to make our stay more comfortable and enjoyable. I am in need of Physical Therepy in a pool and Ms. Carter contacted the local YMCA(I am a member) and got me all the information needed.... More

Was this review helpful? Yes
Betty108090, Manager at Candlewood Suites Augusta, responded to this review

Thank you for taking the time to write us a review. We love hearing about our customer service stills. Our customers are number one and we love for them to feel special. We are so happy you liked our brand. At IHG we strive for great hotels that people love. We are so glad you enjoyed your experience in Augusta... More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2014

Although we had a miscommunication with central reservation concerning the number of beds in the queen room (only one, not two as we expected), the pleasant staff quickly accommodated us with the most comfortable rollaway bed we have ever used. The a/c confused us a little as it automatically adjusted when we left the room. After adjusting the thermostat to... More

Was this review helpful? Yes
Christina B, Front Office Manager at Candlewood Suites Augusta, responded to this review

We are glad that you enjoyed the comforts of Candlewood Suites including our free laundry room, spacious suites with full size kitchen, and workout center. Our staff knows the importance of making our guests feel at home. Thank you for sharing your experience with others. Christina Bishop Operations Manager More

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed September 19, 2014

Excellent hotel experience. Clean and spacious room, with full kitchen and great amenities as well, including free laundry room and well furnished work-out facility. The staff was exceptionally attentive, courteous and friendly. Great value and a property I plan to return to every time I am back in Augusta.

Was this review helpful? Yes
Christina B, Front Office Manager at Candlewood Suites Augusta, responded to this review

Thank you so much for sharing your kind words about our hotel with others. It is so refreshing to hear our staff met your needs during your stay. We are happy you enjoyed all our free great amenities. Thank you once again for your words of encouragement and we look forward to seeing you again!! We love repeat customers. Christina... More

Augusta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

I have been here since June, 2013 (14 months) working on a local construction project. Management and staff are very freindly. Great all around. Washington Road, less than a mile away, has all the great restaurant chains and also great local fare. If I'm in this area again, this is where I'll stay. Betty Carter, the GM, is so friendly... More

Was this review helpful? Yes
Betty C, Front Office Manager at Candlewood Suites Augusta, responded to this review

The first thing we do each morning as a service team is check out and review our reviews. What a way for us to start the day....that is by reading what you wrote about what we offer the public and the manner in which we serve....our greatest asset....our clientele. Please revisit us time and time again and feel free to... More

New Lenox, Illinois, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

We were expecting a hotel room and got a small apartment. Wow! We were early arriving, and mid-week, so we got a free upgrade since the fancy room was ready. Friendly, courteous, professional staff, wonderful accommodations, no complaints.

Was this review helpful? Yes
Betty108090, Front Office Manager at Candlewood Suites Augusta, responded to this review

thank you for taking the time to write a review on our hotel. we are so happy you liked the size of the room, and it is wonderful to hear you were upgraded to get into the room early. Our employees love to be noticed and it does us very well to know the ones that are going out of... More

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Additional Information about Candlewood Suites Augusta

Address: 1080 Claussen Rd, Augusta, GA 30907
Phone Number:
Location: United States > Georgia > Augusta
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Augusta 2*
Number of rooms: 80
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Also Known As:
Candlewood Suites Augusta Hotel Augusta
Candlewood Augusta
Augusta Candlewood Suites

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